Resume 2-1-11
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Chrystina Hubbell has over 10 years of experience in the insurance industry handling complex commercial claims. She currently works as a Senior Technical Claim Specialist for Liberty Mutual where she reviews, analyzes, and processes complex specialty claims. Previously, she worked at Peerless Insurance handling liability and no-fault automobile claims. Hubbell has a Master's in Business Administration and Bachelor's degree in Political Science and Women's Studies. She has several insurance industry designations and is proficient in various software programs.
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Resume 2-1-11
- 1. Chrystina Hubbell 3708 Pedulum Path Baldwinsville, NY 13027 (P) 315-415-4907 Email: chrystinahubbell@hotmail.com EXPERIENCE Liberty Mutual Agency Corporation September 2010 – Present East Syracuse, NY • Sr Technical Claim Specialist II– Commercial Insurance Complex Claims Special Liability Review, analyze and process nationwide complex specialty claims consistent with policy and legal requirements to ensure the delivery of quality service to customers while protecting the assets of the company. Activities include analyzing policy coverage for submitted claims, determining and establishing adequate reserves, planning and conducting investigations of claims to determine liability, compensability and damages culminating in the assessing of the actual damages associated with the claim in order to conduct negotiations to settle claims, monitoring and directing litigated files with attorneys. This also includes being aware of jurisdictional differences and social trends. Also lead and/or participate in project teams to develop organizational strategic planning, business operations and appropriate us of technological resources. Highly developed interpersonal, communication and problem analyzing/solving skills. Peerless Insurance Company (Member of the Liberty Mutual Group) July 2006 – September 2010 East Syracuse, NY • Liability Claims Representative (May 2009 – September 2010) Review, analyze and processed moderate to complex bodily injury and property damage liability claims. Activities included analyzing coverage to for commercial, personal, and inland marine lines of business. • No-Fault Claims Representative (September 2006 – May 2009) Review, analyze and processed automobile injury losses for commercial, personal, and assigned risk lines of business. EDUCATION Le Moyne College Syracuse, NY • Masters in Business Administration Graduate. Graduated May 2015 • Final GPA 3.583 State University of New York at Oswego Oswego, NY • Graduate Magna Cum Laude Bachelor of Arts in Political Science and Women’s Studies (May 2002)
- 2. ACTIVITIES AND HONORS • Associate In Claims Designation 2010 • Certified Special Arbitrator in Auto Liability and Property Subrogation • Licensing Coordinator • College Trainee and New Hire Mentor • Completed Making the Business Case July 2015 SKILLS • Proficient in numerous computer software programs including, but not limited to, Microsoft Word, Microsoft Power Point, Microsoft Excel, Microsoft Outlook, Sharepoint, CICC, Legacy claim systems, and intranet applications. • Internal and external project management experience • Subject Matter Expert in multiple claim types • Litigated File Management REFERENCES • Available upon request