1. Giovanni L. D'Alessandro
1331 McEwan Ave.
Windsor, Ontario
N9B 2G8
Phone: H/C: (519) 256-8556 / (226) 246-1775
Email: Giovanni.DAlessandro@GreenShield.ca or JDaless@hotmail.com
Objectives
To acquire a position which utilizes my experience and knowledge, and improves upon them.
This position would allow me to further grow my skills in Information Technology.
The below Education and Experience gives background on my ability to work with others towards
goals and guidelines instrumental in working with peers across the organization.
Experience
2010-Present Green Shield Canada
Windsor, Ontario
Position: Tester – IT CAS
2010-Present Windsor District Labour Council
Windsor, Ontario
Position: Executive Member
1982-2010 Green Shield Canada
Windsor, Ontario
Position: Computer Operator
1991-2010 Green Shield Canada
Windsor, Ontario
Position: Health & Safety Worker Chair
1999-2003 Green Shield Canada
Windsor, Ontario
Position: 1st
Alternate - Bargaining Committee
The above 3 positions worked were in the overlapped time frame.
1978-1982 Detroit/Canada Tunnel
Windsor, Ontario
Position: Traffic Guard
Education / Conferences
2006, 2010 Health & Safety Conference
Port Elgin, Ontario
2004 Health & Safety Conference (2)
1- Port Elgin, Ontario
2- Calgary, Alberta – Canadian Conference

2. 2002 ACI Systems Support
Toronto, Ontario
Tandem/Compac Operations Course (2 days)
2001 Workers Health & Safety Training Centre
Windsor, Ontario
Certification: Health & Safety Core Certification
- Level II - Hazard Specific (4 days)
2001 Learning Tree International
Toronto, Ontario
HTML Language - Web page building
2001 Canadian Auto Workers Family Education Centre
Port Elgin, Ontario
Course: PEL (week) Health & Safety Law - Provincial
2001 Canadian Auto Workers Training
Windsor, Ontario
WSIB Level I basic
2000 Health & Safety Conference
Port Elgin, Ontario
2000 Canadian Auto Workers Training
Windsor, Ontario
WSIB Level II – representation
1999 Canadian Auto Workers Family Education Centre
Port Elgin, Ontario
Course: PEL (week) Health & Safety - Committees
1999 Canadian Auto Workers Family Education Centre
Port Elgin, Ontario
Course: PEL (week) Health & Safety - Extensive
1999 Workers Health & Safety Training Centre
Toronto, Ontario
Course: Instructor Training (2 weeks)
1998 Canadian Auto Workers Family Education Centre
Port Elgin, Ontario
Course: PEL (4 week) Training Program
1996, 1998 Health & Safety Conference
Port Elgin, Ontario
1995 Canadian Auto Workers Family Education Centre
Port Elgin, Ontario

3. Course: Health & Safety (Week course)
1994 Workers Health & Safety Training Centre
Windsor, Ontario
Certification: Health & Safety Core Certification II
1992-2001 Canadian Labour Congress, and Canadian Auto Workers
Windsor, Ontario
Courses: Pensions,
Re-Engineering,
Collective Bargaining,
Human Rights,
Union Stewards & Grievance Handling,
Talking Union (Ontario Federation of Labour)
1986 St. Clair College of Applied Arts and Technology
Windsor, Ontario
Course: DOS and Windows ’95, Lotus 123.
1979-1982 St. Clair College of Applied Arts and Technology
Windsor, Ontario
Diploma: Business Administration - Data Processing (3 year)
Also, taken was United Way Board training and responsibilities, Union Councelling, both with
United Way of Windsor.
Affiliations
I am a member of Unifor Local 240 (previously executive member), and act as delegate for Unifor
Local 240 on Windsor/Essex District Labour Council (I am also on the Health & Safety committee of this
council and serve as an Executive Member).
I am a United Way supporter.
My second language is Italian. I've studied French and Spanish in high-school. Though I am
not fluent in either language, I have a basic understanding and an 'ear' for these languages. I believe
that People all have the ability to understand each other, achieved by how well we listen to each other. I
am currently using my French knowledge in my current job duties.
I was on the Board executive of WOHIS (Windsor Occupational Health Information Service) – a
United Way Agency, currently on the board executive of the Global Resource Centre of Windsor (formerly
3rd
World Resource Centre.
Among Hobbies - Poetry, and reading on Health.
Skills completed include
Youth Ministry Volunteer
Political Canvasser
Charitable Fundraiser – also included (GSC White Ribbon Campaign – over 25 years)
Public Speaker

4. Environmentalist – former of CAW Windsor Regional Environment Council
Cancer Coalition member – former – Windsor Regional Cancer Prevention Coalition
Actor – Windsor Ford Community Players
Comedy Improv – University of Windsor (2 shows) – Course taken prior (group – The Improvables)
Current Job Duties
My current job duties as Tester, are testing and confirmation of various tests and cases co-ordinated by
job task. This has developed my skill in documentation and is increasing my knowledge of Advantage
windows and detail, and Green Shield Canada Web sites for Plan Member, Online Administration, and
Provider Connect portal.
My high-school French has become an asset to my job.
Previous testing of web, include WebSheildStats and reporting, the Student Web, Call Advantage and a
few others.
My technical skill and knowledge bring me to the different systems I work with on the web, in Dental KFI
and Dental OCR, both English and French for Confirmation Letters, ID cards plastic and paper, and
Statement and Payments.
Interaction between co-workers in Testing, Programming and SE seniors along with Supervisor and
Managers is quite frequent in the Testers line of work.
My Green Shield Canada background has been a tremendous benefit.
I have also learned to write my own SQL scripts with no formal training.
In my job I have also mentored about 9 members of the SPS team – instructing them on how we use Heat
to track issues and demo-ing Online Admin, and more.
Over the years, I have developed a good rapport with all levels of Green Shield Canada, including the
London and Toronto offices.
I truly enjoy and continue to learn in the Testing Environment.
On previous experience:
I was involved with Business Process Re-Engineering to build Advantage.....from start in mid 90s.
I developed system procedures for processing of different claim types with business with analysts at
Green Shield Canada.
Flowcharts when missing were developed by Operations (inclusive of myself).
Though I was not Manager of Operations - I ran the dept from 1989 to 2001...with little assistance from
manager.
I scheduled Overtime, extra work, and employees, set up training schedules and recommendations.
I introduced new incoming Operations staff to Supervisory staff in building, and provided a tour of the
Green Shield Canada environments.
For 1.5 years I was the Tech Support for Data Entry dept....recovering data during system crashes and

5. scheduling service....during BPRE.
I also balanced claims being transferred from Mainframe to DB for Advantage...dating from 1981 to load
history.
I wrote and corrected JCL to correct file damage when a program failed (ie. file reorg), or when a new
backup creation was needed.
I worked steady afternoons for over 10 years alone working from 3:30pm until 6am, and sometimes 8 am
the following day.
Every day at 8:30 am during Legacy years that I was working, the system was up and running for users
regardless of what took place overnight.
Computer room and Data Entry cooling systems (maintenance) calls were also placed by myself and my
co-workers.
I trained over 15 people in Operations, including a current director who came from a Tandem background.
For years, overtime was open to me in the Computer room and the function of H & S. My duties were
completed.
I put together dumb computers and ordered parts both for Legacy as a whole and dumb machines - at
that time parts were even selected as English or French.
Data cables were also moved by myself when we needed new lines to add machines (to a multi-plexer).
Computer room supplies also were ordered by Operations staff as myself. At a certain time, I travelled
to University Computer building to borrow paper at 2 am in the morning so my midnight tasks would be
completed, and reports ready for users.
Self Education included reading manuals both on computer systems and UPS systems, local to Computer
room at time.
Also, included were building maintenance calls and security.
Performing extra volunteerism outside Green Shield Canada came later, and there is a little more.
On courses:
Most of the courses listed above were company paid, except for my 3 year course at St. Clair College,
If they weren't paid from GSC - a few were paid from local Union, and National Office Union.
At home, I maintain a home network of 6 pc’s, and their software.
References will be supplies when requested (both internal and external to GSC).