Amanda Poole is seeking a position that utilizes her diverse experience. She has over 15 years of experience working as a warranty administrator and booker for various automotive dealerships in Texas. Her responsibilities included processing warranty claims, flagging technician hours, and assisting with accounting tasks. She also has experience as a pet sitter and owner, where she cared for pets and homes.
Infosys – Automobile Warranty Management System | ProcessInfosys
The Automobile Warranty Management System helps in building an agile platform for business users to develop, maintain, simulate and amend frequently changing business decisions
Het SGS INTRON Bulletin verschijnt 3x per jaar. Het bulletin toont spraakmakende projecten waaraan SGS INTRON een belangrijke bijdrage geleverd heeft en het presenteert nieuwe ontwikkelingen in onze dienstverlening. Van rekentools tot analysetechnieken. Experts van SGS INTRON geven informatie over nationale en internationale ontwikkelingen, die voor onze klanten relevant zijn, en geven hun deskundige mening in opiniërende artikelen.
A Next-Generation Approach to Integrated Warranty ManagementCognizant
For today's manufacturers, warranty management is one of the most tangible customer-facing functions. A next-generation, closed-loop warranty system can help companies automate and integrate warranty-related data to enhance field service and improve the management of returns, repairs and claims.
Infosys – Automobile Warranty Management System | ProcessInfosys
The Automobile Warranty Management System helps in building an agile platform for business users to develop, maintain, simulate and amend frequently changing business decisions
Het SGS INTRON Bulletin verschijnt 3x per jaar. Het bulletin toont spraakmakende projecten waaraan SGS INTRON een belangrijke bijdrage geleverd heeft en het presenteert nieuwe ontwikkelingen in onze dienstverlening. Van rekentools tot analysetechnieken. Experts van SGS INTRON geven informatie over nationale en internationale ontwikkelingen, die voor onze klanten relevant zijn, en geven hun deskundige mening in opiniërende artikelen.
A Next-Generation Approach to Integrated Warranty ManagementCognizant
For today's manufacturers, warranty management is one of the most tangible customer-facing functions. A next-generation, closed-loop warranty system can help companies automate and integrate warranty-related data to enhance field service and improve the management of returns, repairs and claims.
1. Amanda R. Poole
4619 Orkney Dr.
Missouri City, TX
(936) 333-4610
E-mail: remus5800@gmail.com
OBJECTIVE To obtain a position that utilizes my past accomplishments and diversified experience. I would like to find a career that helps me learn and
grow in my past accomplishments.
EXPERIENCE
04/13-12/15 Momentum Porsche Houston, TX
Warranty Administrator
• Process factory and extended warranty claims for Porsche
• Flag all technician pay hours
• Log all internal charges and pre-delivery inspections
• Create purchase orders for all outside vendors
• Work credit memos and accounting schedules for factory and extended warranty
• Prepare deposit for previous days business
• Assist parts department with parts returns
• Communicate with Porsche Cars North America for special requests
04/11 – 04/13 Pet Companion Katy, TX
Pet Sitter/Owner
• Work with and care for peoples pets in their home
• Administer medications for pets in need
• Care for people’s homes when they are on vacation
• Assist clients with personal requests and household responsibilities
• Update client information for business purposes
07/08 – 04/11 Joe Myers Imports Houston, TX
Warranty Administrator
• Process all factory warranty claims for Mazda and Kia with a maximum of 2% rejected rate
• Process all extended warranty claims
• Work all credit memos and accounting schedules for factory warranty and extended warranty
• Flagged all technician pay hours
• Assisted accounting department with accounts receivable and accounts payable
• Assisted controller with special projects such as financial statements, parts statements, schedules, etc.
08/03 – 07/08 Momentum JVP Houston, TX
Booker
• Assist in processing factory warranty claims for Jaguar, Volvo, and Porsche
• Flag all technician pay hours
• Log all internal charges and pre-delivery inspections
• Update Regional Growth Accelerator website
• Keep track of Additional Service Requests and spreadsheet
• Assist Service Manager with special projects
05/01 – 08/03 Joe Myers Imports Houston, TX
Warranty Administrator
• Process all factory warranty claims for Mitsubishi, Mazda, and Kia with a maximum of 2% rejected rate
• Process all extended warranty claims
• Work all credit memos and accounting schedules for factory warranty and extended warranty
• Flagged all technician pay hours
• Assisted accounting department with accounts receivable and accounts payable
• Assisted controller with special projects such as financial statements, parts statements, schedules, etc.
09/00 – 05/01 Champion Ford Houston, TX
Dispatcher / Booker
• Dispatched all work to the technicians
• Flagged all technician pay hours
• Assisted in writing service and cashiering
• Assisted Service Manager with special projects
2. 01/98 – 09/00 Mike Hall Chevrolet Houston, TX
Warranty Administrator
• Process all factory warranty claims for Chevrolet and GM with a maximum of 2% rejected rate
• Process all extended warranty claims
• Work all credit memos and accounting schedules for factory warranty and extended warranty
• Flagged all technician pay hours
• Assisted in writing service and cashiering
EDUCATION
08/98 – 05/00 Wharton County Junior College Sugar Land, TX
08/00 – 12/00 Houston Community College Houston, TX
TECHNICAL SKILLS Thorough knowledge of all Microsoft Office Suite programs, computer proficient, typing 80 wpm, and ten key by touch.