Sharon Lilley has over 25 years of experience in office administration, customer service, and administrative support roles. She is currently the FAS Office Manager at Ivy Tech Community College in Richmond, Indiana, where she supervises staff, provides customer service, and handles various administrative tasks. Previously, she held roles as a Student Life Assistant, legal secretary, administrative assistant, bank teller and customer service representative, and assistant branch manager. Lilley has an Associate of Applied Science in Office Administration from Ivy Tech Community College and is working towards a Bachelor's degree in Business Administration. She has received several awards for her work in customer service and was named Staff Member of the Year in 2013.