The document is a resume for Leatra E. Payne seeking an entry-level position in finance, personal development, and customer service. It outlines her professional experience providing excellent customer service and conducting financial literacy sessions at various colleges. Her resume also lists relevant computer skills and education including an anticipated MBA graduation from Keller Graduate School of Management.

1. 44 Elizabeth St.
Calumet City, IL 60409
(708) 868-0130
Leatrapayne123@gmail.com
LEATRA E. PAYNE
OBJECTIVE To obtain an entry level position within an organization with an emphasis on finance, personal
development and growth, and customer service.
PROFESSIONAL
SUMMARY  Provided excellent face-to-face customer service and answers to student inquiries in a
fast-paced, high-energy environment.
 Audited colleague’s files to make sure files were in compliance with institutional
 policies and regulations of the Department of Education.
 Conducted financial literacy and exit counseling sessions for students to make aware of
loan repayment options and budgeting.
 Certified Veteran Education benefits as a certifying official.
 Scheduled and maintain Title IV funding for students.
 Managed daily tasks and payroll for Federal Work Study students.
 Reconcile spreadsheets to ensure correct awarding.
 Created and made weekly bank deposits.
COMPUTER SKILLS  Microsoft Office Suite: Word, Excel, Publisher, and PowerPoint
 ECams Database
 PeopleSoft
 CampusVue
 GradPro Database
 DataTel/Colleague Database
 EdExpress
 VAOnce
WORK HISTORY ENROLLMENT SERVICES ASSISTANT (P/T), PRAIRIE STATE COLLEGE, CHICAGO HEIGHTS, IL
Jul. 2013 - Present
STUDENT FINANCE PLANNER, EVEREST COLLEGE, MERRIONETTE PARK, IL
Sept. 2013 – Sept. 2014
TEMP FINANCIAL AID ADVISOR, WESTWOOD COLLEGE, CALUMET CITY, IL
Mar. 2013 – May 2013
EDUCATION Keller Graduate School of Management, Tinley Park, IL
Master’s Degree in Business Administration, Anticipating Graduation Jan. 2017
Concentration: Finance
Trinity Christian College, Palos Heights, IL
Bachelor’s Degree in Business Administration, Graduation Dec. 2009
Major: Business Administration