Abbas Kazemi's resume summarizes his contact details, key strengths, education and training history, certificates, work experience, and referees. He completed Certificate II qualifications in business administration and customer engagement, and has work experience in retail pharmacies, post offices, and sports stores, where he performed tasks like stocking shelves, cleaning, serving customers, and organizing items. His referees include his business lecturer from SouthWest Institute of Technology.

1. RESUME
Abbas Kazemi
CONTACT DETAILS
Postal 20 Dawson Place DONNYBROOK WA, 6239
Phone 0468 998 419
Email abbas-10@outlook.com

2. Resume
ABBAS KAZEMI Page 2 of 4
KEY STRENGTHS AND PERSONAL QUALITIES
My key strengths are:
 Communication- Communicating verbally with clients and colleagues, drafting routine
correspondence that meets the organisational standards of style, format and accuracy.
 Teamwork- Working in a team environment to promote team commitment and cooperation.
 Problem-solving- Choosing appropriate methods for communication and transferring information,
dealing with client enquires and complaints.
 Initiative andenterprise- Raising occupational health and safety issues with designated personnel.
 Planning and organising – Planning and organising own work schedule for the day. Planning the
layout of simple documents using appropriate software.
 Self-management- Dealing sensitively with client needs and cultural, family and individual
differences. Obtaining feedback on work performance and identifying opportunities for
improvement.
 Learning- Encouraging, acknowledging and acting on constructive feedback from team members.
Using manuals, training booklets and online help to overcome difficulties.
 Technology- Selecting, maintaining and using business technology appropriate to the task.
EDUCATION AND TRAINING
Oct 2015 Completed Certificate IIIn Business&Administration
SouthWestInstitute of Technology Bunbury WA
Competenciesinclude:
 communicationconventionsandstrategies –verbal,electronicand
businessdocumentation
 deliveringqualityservice tocustomers
 workingeffectivelywithothers –external andinternal clients
 processingandmaintaining workplace informationanddocumentationto
meetorganisational requirements
 informationtechnology:
 wordprocessing – Word 2010
 spreadsheet–Excel 2010
 email
 basicintroductiontoPowerPointandPublisher
 safelyandeffectivelyusingarange of businesstechnology
 contributingtohealthandsafetyof self andothers
 developingkeyboardskills

3. Resume
ABBAS KAZEMI Page 3 of 4
2015
Nov 2015
Year 11
Manea SeniorCollege
Subjects
 General Maths
 General IntegratedScience
 General Physical Education
 General English
Completed Certificate IIinCustomerEngagement
SouthWestInstitute of Technology Bunbury WA
CERTIFICATES OF ACHIEVEMENT AND PARTICIPATION
2015
2015
2015
2014
2013
2010
Certificate IICustomerEngagement
Smart Move Certificate forBusinessand Information Technology
Certificate IIinBusinessandAdministration
Participated inInterschool ChessChampionship
2nd
FairestandBestfor DardanupRoyalsSoccer ClubU16
3rd
FairestandBestfor BunburyUnitedSoccerClubU12
WORK EXPERIENCE
2015
2014/2015
2014
DonnybrookPharmacy
 Cleanshelves
 Re-stockshelves
 Cleanaroundshop
 Serve customers
 Put price tagson items
DonnybrookPostOffice
 Retrieve parcelsforcustomers
 Put mail inpostoffice box
 Serve customers
 Stack shelves
BunburySportfirst
 Cleanshelves
 Re-stockshelves
 Cleanaroundthe shop
 Organise items
 Put price tagson items

4. Resume
ABBAS KAZEMI Page 4 of 4
REFEREES
WendySullivan
SouthWestInstitute of Technology
Business Lecturer
Phone (08) 9780 7200
Email Wendy.Sullivan@swit.wa.edu.au