Smruti Ghanekar has over 8 years of experience in operations support and CRM. She is currently a Senior Executive at Johnson Controls, where her responsibilities include contract management, order execution, invoicing, and budget control. Previously, she held roles at Trelleborg Automotive India, LG Electronics India, and The Supreme Industries, where she gained experience in customer service, export operations, inventory control, and ERP systems like SAP. She has a PGDM in Operations from IMT Ghaziabad and a Bachelor's in Commerce from Jiwaji University.