Take the Guesswork Out of Measuring ROI for Sales TrainingCorporate Visions
The document discusses measuring the potential return on investment (ROI) from various activities like haircuts, shoes, teeth brushing, ski lessons, and dinner dates. It encourages brainstorming which activity has the greatest potential ROI. It suggests that even small, everyday activities can provide returns if measured properly, as people are already experts in measurement from experiences in their daily lives.
Arab World Research and R&D Situation Analysis and OptionsTahseen Consulting
The document provides a situational analysis and strategic options for research and development in the Arab world. It finds that R&D spending and output in the Arab world is significantly lower than in developed countries. Additionally, many of the necessary institutions, funding sources, and standards to support a strong research community are lacking. The analysis identifies opportunities to strengthen applied and basic research by focusing on areas like developing research skills, improving collaboration and connectivity, building infrastructure and resources, and increasing incentives and recognition of achievements.
11 AYP - You're Sending but Are You ConnectingSteve Drake
Discovering whether your communications are connecting with your intended audiences represents a key resource issue for YMCAs. This session focuses on the communications audit using case studies from the AYP and the YMCA of Metropolitan Washington.
This document discusses the European technology sector and startup ecosystem. It notes that while US companies are valued higher on average, European companies have significantly outperformed since their IPOs. The document also analyzes trends in venture capital funding, noting it is less developed in Europe. Several high-profile European startups that have raised large funding rounds are presented. Overall the document presents a positive outlook on the growth of European tech companies and venture capital investment.
Trends in Global Employee Engagement 2012 - Aon HewittAon Hewitt EMEA
According to the Aon Hewitt Trends in Global Employee Engagement 2012 study, covering 3,100 organisations and 9.7 million employees worldwide, global employee engagement levels have gone up to 58% in 2011 from 56% in 2010
Pixability TV Episode 16: No More Cats on Skateboards: Effective YouTube Stra...Pixability
To gain access to the full video recording, register for free access at:
http://pixvid.tv/Xy1FrJ
YouTube is one of the most powerful business marketing tools available today. Unfortunately, most companies do a lousy job using it. Too many organizations simply upload videos to YouTube, do nothing to leverage the power of the platform, and then complain loudly when nothing happens. Unlike posting videos of your favorite family pet doing something whimsical, you must take a different approach when using YouTube for business. The results can be dramatic.
This webinar examines the art and science of effective online video marketing with YouTube. The results are based on our experience with hundreds of users and our industry-leading studies of 3,000 YouTube businesses.
Connect With Pixability:
Twitter | @pixability
Facebook | facebook.com/pixability
e-mail | info@pixability.com
phone | 1-888-PIX-VIDEO
The document discusses data from MarshBerry showing that high-growth insurance agencies have a higher percentage of younger producers under age 40 compared to average agencies, with 41.1% of producers under 40 at high-growth agencies versus 28.4% at average agencies. This focus on continually hiring new young talent positions high-growth agencies to remain viable long into the future as they perpetuate their businesses through the selection and training of future agency leaders. The next two issues of the publication will examine average book of business and new business by producer age groups.
Take the Guesswork Out of Measuring ROI for Sales TrainingCorporate Visions
The document discusses measuring the potential return on investment (ROI) from various activities like haircuts, shoes, teeth brushing, ski lessons, and dinner dates. It encourages brainstorming which activity has the greatest potential ROI. It suggests that even small, everyday activities can provide returns if measured properly, as people are already experts in measurement from experiences in their daily lives.
Arab World Research and R&D Situation Analysis and OptionsTahseen Consulting
The document provides a situational analysis and strategic options for research and development in the Arab world. It finds that R&D spending and output in the Arab world is significantly lower than in developed countries. Additionally, many of the necessary institutions, funding sources, and standards to support a strong research community are lacking. The analysis identifies opportunities to strengthen applied and basic research by focusing on areas like developing research skills, improving collaboration and connectivity, building infrastructure and resources, and increasing incentives and recognition of achievements.
11 AYP - You're Sending but Are You ConnectingSteve Drake
Discovering whether your communications are connecting with your intended audiences represents a key resource issue for YMCAs. This session focuses on the communications audit using case studies from the AYP and the YMCA of Metropolitan Washington.
This document discusses the European technology sector and startup ecosystem. It notes that while US companies are valued higher on average, European companies have significantly outperformed since their IPOs. The document also analyzes trends in venture capital funding, noting it is less developed in Europe. Several high-profile European startups that have raised large funding rounds are presented. Overall the document presents a positive outlook on the growth of European tech companies and venture capital investment.
Trends in Global Employee Engagement 2012 - Aon HewittAon Hewitt EMEA
According to the Aon Hewitt Trends in Global Employee Engagement 2012 study, covering 3,100 organisations and 9.7 million employees worldwide, global employee engagement levels have gone up to 58% in 2011 from 56% in 2010
Pixability TV Episode 16: No More Cats on Skateboards: Effective YouTube Stra...Pixability
To gain access to the full video recording, register for free access at:
http://pixvid.tv/Xy1FrJ
YouTube is one of the most powerful business marketing tools available today. Unfortunately, most companies do a lousy job using it. Too many organizations simply upload videos to YouTube, do nothing to leverage the power of the platform, and then complain loudly when nothing happens. Unlike posting videos of your favorite family pet doing something whimsical, you must take a different approach when using YouTube for business. The results can be dramatic.
This webinar examines the art and science of effective online video marketing with YouTube. The results are based on our experience with hundreds of users and our industry-leading studies of 3,000 YouTube businesses.
Connect With Pixability:
Twitter | @pixability
Facebook | facebook.com/pixability
e-mail | info@pixability.com
phone | 1-888-PIX-VIDEO
The document discusses data from MarshBerry showing that high-growth insurance agencies have a higher percentage of younger producers under age 40 compared to average agencies, with 41.1% of producers under 40 at high-growth agencies versus 28.4% at average agencies. This focus on continually hiring new young talent positions high-growth agencies to remain viable long into the future as they perpetuate their businesses through the selection and training of future agency leaders. The next two issues of the publication will examine average book of business and new business by producer age groups.
What is Your Competition Doing? Are You an Industry Customer Experience Leader? Join Beyond Philosophy to See the Results of the 2011 Global Customer Experience Management Survey
• Current insights on customer experience from experts and CxOs from across the globe
• Analysis of 8,000 customer experience leaders
Program
Join Steven Walden, Beyond Philosophy's Senior Head of Research, and Colin Shaw, Founder and CEO, as they reveal the results of the 2011 Global Customer Experience Management Survey. The research will pull back the curtain on where the industry stands today, answering questions such as:
• Which industries and regions spend the most on customer experience?
• What are the drivers and challenges the customer experience industry faces as it further develops?
• What companies have seen the biggest customer experience growth, by industry?
• Where is customer experience management most needed? What industry? What country? What companies?
In addition, they discuss topics such as:
• What industries will see the greatest growth in customer experience over the next several years?
• What will be the next great customer experience advancement?
• What is the valuable element of a company's customer experience program? How does it differ by industry or region?
• How will social media affect the way companies approach customer experience?
Learning Objectives
• Learn about the Beyond Philosophy 7-stage Customer Experience Maturity model.
• Discover which industries and countries are concentrating on enhancing the customer experience.
• Learn how to overcome common problems that get in the way of successful customer experiences.
• Explore the pace of growth and the state of customer experience development, broken down by geographic regions.
The survey analyzed features used by hotel e-business professionals to enhance their online presence. The top three deployed features were social media-based: branded social community pages, user ratings and reviews, and user comments and reviews. The top planned features for the next year were the same top five as currently deployed. User comments and reviews, videos, and branded social community pages were rated as the most effective features. The results indicate e-business professionals are finding success with rich media and social media strategies.
Best Practices in Developing Innovation Ecosystems, Jukka Viitanen, HubconceptsBusiness Finland
This document discusses best practices for developing innovation ecosystems. It summarizes Hubconcepts' work benchmarking over 200 science and technology parks globally. The key lessons are: 1) Innovation hubs require comprehensive ecosystem development approaches combining infrastructure and programs. 2) A core hub organization is needed to orchestrate the ecosystem. 3) Advanced public-private partnerships facilitate networking and business development. 4) Strategic alliances complement resources and allow ecosystems to scale up. Overall, the document outlines Hubconcepts' framework for analyzing and developing globally competitive innovation hubs.
This document summarizes the results of a survey of 590 hotel e-business professionals regarding features used on websites to enhance the online presence and drive conversions. The top deployed features were branded social community pages, user ratings/rankings, and user reviews. The top planned features were similar. Videos, hotel tours, user reviews/ratings were rated the most effective. In conclusion, the most effective approach combines rich visual content like videos with user reviews and ratings.
The document outlines a panel discussion at an international conference in 2009 featuring representatives from four associations - the Institute of Management Accountants, American Society of Mechanical Engineers, Kiwanis International, and SHRM - who discuss their experiences expanding products and services for non-US members, including how they evaluate new markets, adapt offerings to different regions, and market and sell to international audiences. The panel also provides data on the non-US membership, international revenue, and offices of each association.
Global Trends in New Media and the Investment CommunityQ4 Web Systems
Global trends are moving communication and disclosure from paper-based to internet and social media-based. Investors and analysts are increasingly using corporate websites and social media to research companies. It is important for investor relations departments to recognize these changes and embrace new communication channels. Mobile internet usage is growing rapidly and overtaking desktop internet usage. The financial services industry leads in mobile technology adoption. Many public companies are now using social media like Twitter, Facebook, YouTube and SlideShare for investor relations purposes.
Competitive Strategies of a Non Profit Company: CesviGromel
The document discusses the competitive strategies of Cesvi, a large non-profit humanitarian organization based in Bergamo, Italy. Cesvi provides emergency relief and development assistance in over 30 countries. It relies on fundraising and donations for its income. The summary analyzes Cesvi's fundraising tools, donor sources, operations, and strategies to adapt to trends like increased digital fundraising and international growth.
Insurance carriers play a crucial role in the insurance distribution system by providing a market for agencies to sell products. Agencies and carriers have a close, symbiotic relationship where agencies distribute carriers' products. As a result, carriers often help agencies achieve business objectives. A survey asked agencies what assistance they most want from carriers. Subsidies like producers and sales leads/prospects ranked highest, as both agencies and carriers desire organic growth.
The document discusses key drivers of organic growth for insurance agencies. It finds the top 25% of agencies in organic growth apply negative consequences for producers who miss sales goals, provide well-defined sales training, utilize pipeline management systems, have sophisticated staff, and provide differentiated client offerings. These agencies outperform the average agency in applying these growth strategies. The document encourages agencies to measure themselves on these metrics to develop a plan to hit growth numbers in 2012.
Wolfgang Polt Performance Of The Czech National Research And Innovation Syste...Wolfgang_Polt
Presentation of the main characteristics of and challenges for the research and Innovation System of the Czech Republic at a conference in Prague, 13.October 2011
This document discusses measuring the performance of capacity development efforts. It presents a theory of change model showing how capacity development activities can strengthen organizations, improve their performance, and ultimately impact communities. The document then describes frameworks for defining and operationalizing performance, including effectiveness, efficiency, relevance, and sustainability. It shows results from applying the Organizational Performance Index tool globally and over time, finding acceptable levels of reliability. The purpose is to have a reliable way to measure the impact of capacity development work.
The presentation discusses using search marketing to drive targeted traffic and build brands. It covers why search marketing is important given that Canadians spend much of their online time conducting searches. It then discusses key search engine marketing concepts like search engine marketing (SEM) and search engine optimization (SEO) to help businesses improve their search engine rankings and visibility. The goal is to learn how to move a business from low search engine result pages to the top through search marketing techniques without hiring programmers.
The document provides an overview of search marketing and how to drive targeted traffic and build a brand. It discusses how Canadians use search engines and search engine basics. It then covers search engine marketing (SEM) and search engine optimization (SEO), explaining the difference between paid listings and organic listings. The document provides tips for improving SEO through factors like making pages crawlable, adding links, optimizing content and keywords. It also explains how paid search marketing works through pay-per-click advertising on search engines and provides steps for getting started with setting up campaigns on Yahoo search.
Google Ranking Factors : Live Webinar by Warren LeeWarren Lee
Here are the slides from an OMI ‘Google Ranking Factors: Live Critique and Demo’ webinar. Warren Lee explains how Adobe used an advanced customer segmentation strategy that aligned with SEO strategy to drive 350% ROI increases. The webinar also included live review of participant websites and review of SEO best practices.
The document discusses identifying and tracking influencers for PR and marketing purposes, including defining influencers based on factors like followers, visits, and engagement. It also provides examples of monitoring influencers through tools and technologies, and analyzing a case example of tracking an influencer's comments about a company on social media. The agenda outlines defining, identifying, monitoring, and engaging with influencers.
Frost And Sullivan Keynote: November 2008guestc7220f
This document provides an overview of findings from the Offshoring Research Network (ORN) project. Some key points summarized:
1) ORN surveys over 1600 companies worldwide on their offshoring strategies and finds that offshoring has reached executive levels, with 75% of large companies adopting corporate-wide offshoring strategies.
2) Offshoring of knowledge services like software development and product design is accelerating, with over 50% of new projects in these areas. However, smaller firms focus more on knowledge offshoring.
3) Location choices are expanding globally due to talent availability, with emerging regions like China, Russia, Latin America gaining importance. Nearshore locations are also growing for
Does your digital strategy target ‘everybody’ or ‘all developers’? If so, beware! Most successful programs start with a focused strategy targeting a specific developer-type and need and is based on an analysis of developer populations and profiles.
Join Apigee’s Sam Ramji and Michael Rasalan from Evans Data Corporation, the leader in research and market intelligence in the developer and software development industry, to understand why the size and makeup of the developer community is critical to your adoption strategy. Discover the strategies for reaching different types of developers.
We will discuss:
- Why is segmentation important to your strategy?
- How many developers are there? What are their profiles?
- What are the latest trends in developer populations, profiles, and technology usage trends?
- How can you apply this knowledge to reach developers?
Video is a powerful asset for driving activity along the purchase funnel, but how can you use it to start an interactive conversation with your audience and, more importantly, get them to watch it in the first place?
Leveraging examples from interactive video campaigns and the latest research, executives from PointRoll and our Open Insights™ and Included Program™ partner TubeMogul, a brand-focused video advertising platform, will take a deep dive into video advertising.
As a result of the recession into which the global economy slipped in 2008, budgets have been cut in most corporate functions, with intelligence activities being no exception. Yet simultaneous with the thinning resources, demand for high quality market information has probably never been as pressing as during the previous year. This paradox largely defines the spirit of the responses to GIA’s Global Market Intelligence Survey 2009, conducted on six continents during August and September 2009.
This presentation shows selected slides from a GIA white paper. To download the entire white paper that you are interested in, please visit http://bit.ly/GIAinsightWP
Tahseen Consulting’s Wes Schwalje on Regulating the Sharing Economy in the Ar...Wesley Schwalje
Tahseen Consulting is honored to have its insights on regulating the emergent sharing economy in the Arab World in the publication’s October issue. Tahseen Consulting’s Chief Operating Officer, Wes Schwalje, spoke with Nikhil Inamdar, a leading voice on key business trends in the region, regarding the evolving role the sharing economy is playing in meeting the region’s youth employment challenge. In a wide-ranging discussion, Schwalje warns of avoiding heavy-handed regulatory approaches that might limit the socio-economic impact pioneering companies in the sharing economy such as Uber and Airbnb can have on the Arab region.
Tahseen Consulting’s Walid Aradi Discusses the Critical Economic Policy Role ...Wesley Schwalje
When it comes to news on economic trends and policies in the UAE, government and business leaders turn to the Abu Dhabi Council for Economic Development’s Economic Review. Tahseen Consulting is honored to contribute its analysis on the economic policy role of the Abu Dhabi Investment Authority to the publication’s November issue. In the article, Tahseen Consulting’s Chief Executive Officer, Walid Aradi, spoke with representatives from the Abu Dhabi Council for Economic Development regarding his thoughts on the Abu Dhabi Investment Authority’s role in fiscal policy.
More Related Content
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What is Your Competition Doing? Are You an Industry Customer Experience Leader? Join Beyond Philosophy to See the Results of the 2011 Global Customer Experience Management Survey
• Current insights on customer experience from experts and CxOs from across the globe
• Analysis of 8,000 customer experience leaders
Program
Join Steven Walden, Beyond Philosophy's Senior Head of Research, and Colin Shaw, Founder and CEO, as they reveal the results of the 2011 Global Customer Experience Management Survey. The research will pull back the curtain on where the industry stands today, answering questions such as:
• Which industries and regions spend the most on customer experience?
• What are the drivers and challenges the customer experience industry faces as it further develops?
• What companies have seen the biggest customer experience growth, by industry?
• Where is customer experience management most needed? What industry? What country? What companies?
In addition, they discuss topics such as:
• What industries will see the greatest growth in customer experience over the next several years?
• What will be the next great customer experience advancement?
• What is the valuable element of a company's customer experience program? How does it differ by industry or region?
• How will social media affect the way companies approach customer experience?
Learning Objectives
• Learn about the Beyond Philosophy 7-stage Customer Experience Maturity model.
• Discover which industries and countries are concentrating on enhancing the customer experience.
• Learn how to overcome common problems that get in the way of successful customer experiences.
• Explore the pace of growth and the state of customer experience development, broken down by geographic regions.
The survey analyzed features used by hotel e-business professionals to enhance their online presence. The top three deployed features were social media-based: branded social community pages, user ratings and reviews, and user comments and reviews. The top planned features for the next year were the same top five as currently deployed. User comments and reviews, videos, and branded social community pages were rated as the most effective features. The results indicate e-business professionals are finding success with rich media and social media strategies.
Best Practices in Developing Innovation Ecosystems, Jukka Viitanen, HubconceptsBusiness Finland
This document discusses best practices for developing innovation ecosystems. It summarizes Hubconcepts' work benchmarking over 200 science and technology parks globally. The key lessons are: 1) Innovation hubs require comprehensive ecosystem development approaches combining infrastructure and programs. 2) A core hub organization is needed to orchestrate the ecosystem. 3) Advanced public-private partnerships facilitate networking and business development. 4) Strategic alliances complement resources and allow ecosystems to scale up. Overall, the document outlines Hubconcepts' framework for analyzing and developing globally competitive innovation hubs.
This document summarizes the results of a survey of 590 hotel e-business professionals regarding features used on websites to enhance the online presence and drive conversions. The top deployed features were branded social community pages, user ratings/rankings, and user reviews. The top planned features were similar. Videos, hotel tours, user reviews/ratings were rated the most effective. In conclusion, the most effective approach combines rich visual content like videos with user reviews and ratings.
The document outlines a panel discussion at an international conference in 2009 featuring representatives from four associations - the Institute of Management Accountants, American Society of Mechanical Engineers, Kiwanis International, and SHRM - who discuss their experiences expanding products and services for non-US members, including how they evaluate new markets, adapt offerings to different regions, and market and sell to international audiences. The panel also provides data on the non-US membership, international revenue, and offices of each association.
Global Trends in New Media and the Investment CommunityQ4 Web Systems
Global trends are moving communication and disclosure from paper-based to internet and social media-based. Investors and analysts are increasingly using corporate websites and social media to research companies. It is important for investor relations departments to recognize these changes and embrace new communication channels. Mobile internet usage is growing rapidly and overtaking desktop internet usage. The financial services industry leads in mobile technology adoption. Many public companies are now using social media like Twitter, Facebook, YouTube and SlideShare for investor relations purposes.
Competitive Strategies of a Non Profit Company: CesviGromel
The document discusses the competitive strategies of Cesvi, a large non-profit humanitarian organization based in Bergamo, Italy. Cesvi provides emergency relief and development assistance in over 30 countries. It relies on fundraising and donations for its income. The summary analyzes Cesvi's fundraising tools, donor sources, operations, and strategies to adapt to trends like increased digital fundraising and international growth.
Insurance carriers play a crucial role in the insurance distribution system by providing a market for agencies to sell products. Agencies and carriers have a close, symbiotic relationship where agencies distribute carriers' products. As a result, carriers often help agencies achieve business objectives. A survey asked agencies what assistance they most want from carriers. Subsidies like producers and sales leads/prospects ranked highest, as both agencies and carriers desire organic growth.
The document discusses key drivers of organic growth for insurance agencies. It finds the top 25% of agencies in organic growth apply negative consequences for producers who miss sales goals, provide well-defined sales training, utilize pipeline management systems, have sophisticated staff, and provide differentiated client offerings. These agencies outperform the average agency in applying these growth strategies. The document encourages agencies to measure themselves on these metrics to develop a plan to hit growth numbers in 2012.
Wolfgang Polt Performance Of The Czech National Research And Innovation Syste...Wolfgang_Polt
Presentation of the main characteristics of and challenges for the research and Innovation System of the Czech Republic at a conference in Prague, 13.October 2011
This document discusses measuring the performance of capacity development efforts. It presents a theory of change model showing how capacity development activities can strengthen organizations, improve their performance, and ultimately impact communities. The document then describes frameworks for defining and operationalizing performance, including effectiveness, efficiency, relevance, and sustainability. It shows results from applying the Organizational Performance Index tool globally and over time, finding acceptable levels of reliability. The purpose is to have a reliable way to measure the impact of capacity development work.
The presentation discusses using search marketing to drive targeted traffic and build brands. It covers why search marketing is important given that Canadians spend much of their online time conducting searches. It then discusses key search engine marketing concepts like search engine marketing (SEM) and search engine optimization (SEO) to help businesses improve their search engine rankings and visibility. The goal is to learn how to move a business from low search engine result pages to the top through search marketing techniques without hiring programmers.
The document provides an overview of search marketing and how to drive targeted traffic and build a brand. It discusses how Canadians use search engines and search engine basics. It then covers search engine marketing (SEM) and search engine optimization (SEO), explaining the difference between paid listings and organic listings. The document provides tips for improving SEO through factors like making pages crawlable, adding links, optimizing content and keywords. It also explains how paid search marketing works through pay-per-click advertising on search engines and provides steps for getting started with setting up campaigns on Yahoo search.
Google Ranking Factors : Live Webinar by Warren LeeWarren Lee
Here are the slides from an OMI ‘Google Ranking Factors: Live Critique and Demo’ webinar. Warren Lee explains how Adobe used an advanced customer segmentation strategy that aligned with SEO strategy to drive 350% ROI increases. The webinar also included live review of participant websites and review of SEO best practices.
The document discusses identifying and tracking influencers for PR and marketing purposes, including defining influencers based on factors like followers, visits, and engagement. It also provides examples of monitoring influencers through tools and technologies, and analyzing a case example of tracking an influencer's comments about a company on social media. The agenda outlines defining, identifying, monitoring, and engaging with influencers.
Frost And Sullivan Keynote: November 2008guestc7220f
This document provides an overview of findings from the Offshoring Research Network (ORN) project. Some key points summarized:
1) ORN surveys over 1600 companies worldwide on their offshoring strategies and finds that offshoring has reached executive levels, with 75% of large companies adopting corporate-wide offshoring strategies.
2) Offshoring of knowledge services like software development and product design is accelerating, with over 50% of new projects in these areas. However, smaller firms focus more on knowledge offshoring.
3) Location choices are expanding globally due to talent availability, with emerging regions like China, Russia, Latin America gaining importance. Nearshore locations are also growing for
Does your digital strategy target ‘everybody’ or ‘all developers’? If so, beware! Most successful programs start with a focused strategy targeting a specific developer-type and need and is based on an analysis of developer populations and profiles.
Join Apigee’s Sam Ramji and Michael Rasalan from Evans Data Corporation, the leader in research and market intelligence in the developer and software development industry, to understand why the size and makeup of the developer community is critical to your adoption strategy. Discover the strategies for reaching different types of developers.
We will discuss:
- Why is segmentation important to your strategy?
- How many developers are there? What are their profiles?
- What are the latest trends in developer populations, profiles, and technology usage trends?
- How can you apply this knowledge to reach developers?
Video is a powerful asset for driving activity along the purchase funnel, but how can you use it to start an interactive conversation with your audience and, more importantly, get them to watch it in the first place?
Leveraging examples from interactive video campaigns and the latest research, executives from PointRoll and our Open Insights™ and Included Program™ partner TubeMogul, a brand-focused video advertising platform, will take a deep dive into video advertising.
As a result of the recession into which the global economy slipped in 2008, budgets have been cut in most corporate functions, with intelligence activities being no exception. Yet simultaneous with the thinning resources, demand for high quality market information has probably never been as pressing as during the previous year. This paradox largely defines the spirit of the responses to GIA’s Global Market Intelligence Survey 2009, conducted on six continents during August and September 2009.
This presentation shows selected slides from a GIA white paper. To download the entire white paper that you are interested in, please visit http://bit.ly/GIAinsightWP
Tahseen Consulting’s Wes Schwalje on Regulating the Sharing Economy in the Ar...Wesley Schwalje
Tahseen Consulting is honored to have its insights on regulating the emergent sharing economy in the Arab World in the publication’s October issue. Tahseen Consulting’s Chief Operating Officer, Wes Schwalje, spoke with Nikhil Inamdar, a leading voice on key business trends in the region, regarding the evolving role the sharing economy is playing in meeting the region’s youth employment challenge. In a wide-ranging discussion, Schwalje warns of avoiding heavy-handed regulatory approaches that might limit the socio-economic impact pioneering companies in the sharing economy such as Uber and Airbnb can have on the Arab region.
Tahseen Consulting’s Walid Aradi Discusses the Critical Economic Policy Role ...Wesley Schwalje
When it comes to news on economic trends and policies in the UAE, government and business leaders turn to the Abu Dhabi Council for Economic Development’s Economic Review. Tahseen Consulting is honored to contribute its analysis on the economic policy role of the Abu Dhabi Investment Authority to the publication’s November issue. In the article, Tahseen Consulting’s Chief Executive Officer, Walid Aradi, spoke with representatives from the Abu Dhabi Council for Economic Development regarding his thoughts on the Abu Dhabi Investment Authority’s role in fiscal policy.
Tahseen Consulting Analysis on Building a Knowledge Economy in the UAE Cited ...Wesley Schwalje
When it comes to news on economic trends and policies in the UAE, government and business leaders turn to the Abu Dhabi Council for Economic Development’s Economic Review. Tahseen Consulting is honored to have its work on developing a knowledge economy in the UAE highlighted in the publication’s November issue.
Tahseen Consulting’s Chief operating Officer, Wes Schwalje, spoke with representatives from the Abu Dhabi Council for Economic Development regarding his thoughts on how Abu Dhabi can build a knowledge economy. In a wide-ranging discussion, Schwalje discusses the link between the UAE’s knowledge-based economic development strategy and high skill, high wage job creation.
Kingdom of Saudi Arabia Publishing Industry Analysis: Challenges and Opportun...Wesley Schwalje
This study, conducted by Tahseen Consulting, was supported the Saudi Publishers Association’s recent successful bid to gain full membership in the International Publishers Association. Saudi Arabia is the fourth country in the Arab World to achieve full membership in this prestigious international organization which represents publishers’ interests globally. The report comes as Saudi publishers are preparing to attend the 34th Sharjah International Book Fair starting on November 4th.
U.S. News’ article More Arab Women Studying STEM features comments by Tahseen Consulting’s Wes Schwalje on competitions as a mechanism of exposing female students to STEM fields.
The State of Higher Education in the Middle EastWesley Schwalje
This article references a Tahseen Consulting study in which we explored the barriers facing women in entering science, technology, engineering, and mathematics fields in the GCC in an article in Forbes Middle East. The original article is available at http://tahseen.ae/blog/?p=980.
Tahseen Consulting Analysis on Building a Sustainable Economy in the UAE Cite...Wesley Schwalje
When it comes to news on economic trends and policies in the UAE, government and business leaders turn to the Abu Dhabi Council for Economic Development’s Economic Review. Tahseen Consulting is honored to have its work on building sustainable economies in the Arab World highlighted in the publication’s April issue. We have posted the full article below.
Tahseen Consulting’s Chief operating Officer, Wes Schwalje, spoke with representatives from the Abu Dhabi Council for Economic Development regarding his thoughts on the how the concepts of sustainability and knowledge-based economy are evolving into economic policies in the UAE. In a wide-ranging discussion, Schwalje discusses the UAE’s aspirations, its achievements thus far, and potential barriers to progress.
Why Qatar Needs a New Technical Vocational Education and Training Strategy NowWesley Schwalje
Beginning in the late Nineties, Qatar launched a comprehensive set of education reforms to more effectively align its education and training system with its macroeconomic policies aimed at advancing towards a knowledge-based economy. However, technical vocational education and training (TVET) has not been a significant focus of educational reforms.
Director General of Emirates Identity Authority Cites Tahseen Consulting’s Wo...Wesley Schwalje
In his recent paper Open Data: A Paradigm Shift in the Heart of Government Ali M. Al-Khouri, Director General of the Emirates Identity Authority, cited Tahseen Consulting’s work on how social media technologies can be used to increase transparency and openness of Arab governments.
Al-Khouri cites Tahseen Consulting’s white paper An Arab Open Government Maturity Model for Social Media Engagement in explaining the need for governments to reflect joined up policy by reducing data silos. Tahseen Consulting’s social media maturity model challenges previous models of e-government and open government maturity based on the experiences of Western countries by offering region-specific guidance that accounts for the unique governance tradition of Arab public sector entities.
Our Arab government social media maturity model has been cited as a potential model for Korean public sector entities, highlighted by the World Bank as a valuable approach in communicating with Arab youth, and referenced in the World Wide Web Foundation’s Open Data Barometer.
Tahseen Consulting’s Wes Schwalje Leads Panel on Female Retention in the GCC ...Wesley Schwalje
Schwalje outlines 5 key challenges that GCC countries must overcome to keep women in the labor force
One of the most widely reported challenges that GCC countries and companies now face is the retention of highly qualified female employees. Retention can be particularly problematic as women try to strike a balance between familial responsibilities and succeeding in the workplace. Schwalje asked the panel to reflect on five key challenges: overcoming social perceptions about occupations traditionally dominated by males, implementing female-friendly workplace policies, enabling work-life balance, developing family-friendly facilities, and articulating clear career trajectories for women.
Panel members included Khawla Al Mehairi, Vice President of Marketing and Corporate Communication, Dubai Electricity and Water Authority, Khaled Al Khudair, Founder, Glowork, and Deborah Gills, Chief Executive Officer, Catalyst. A copy of Tahseen Consulting’s analysis supporting the criticality of addressing the five panel focus themes is below along a with video that captures Schwalje’s thoughts on the way forward.
Tahseen Consulting’s CEO Sees Strong Potential for Dubai’s Growth as an Islam...Wesley Schwalje
Walid Aradi discusses why Dubai is well positioned to as a financial hub for international Islamic finance
Recently, Tahseen Consulting’s Chief Executive Officer, Walid Aradi, spoke with Philip Moore from Emerging Markets regarding his views on the emergence of Dubai as a global Islamic finance center. In a wide-ranging discussion, Aradi explained the competitive factors that Dubai has going for it as well as highlights the negative impact skills shortages and gaps may have on the evolution of the industry in the UAE.
The Knowledge-based Economy and the Arab Dream: What Happened?Wesley Schwalje
Many of the Arab countries may be pursing knowledge-based economic development strategies based on flawed practices from countries perceived to have made successful transitions to knowledge-based economies. Several countries presented as archetypal models of the knowledge-based economy transition face substantial economic development problems, such as record high youth unemployment rates, with tremendous societal implications.
The importation of the knowledge economy concept to the Arab region was accompanied by an emphasis on the welfare of individuals being tied directly to their success in gaining and maintaining higher qualifications and skills which could be sold in the labor market to match high wage employment opportunities expected to be generated by emerging high skill, knowledge-based industries. However, the high wage, high skills jobs associated with knowledge-based industries have not materialized in the region and are increasingly subject to competition from the emergence of low wage, high skill workers in other developing countries.
Tunisian Minister of Foreign Affairs and Former Head of the UN Commission on...Wesley Schwalje
A key challenge to knowledge-based economic development faced by Arab countries is weak innovation systems. We are honored to have had our research on Arab innovation systems cited by Dr. Mongi Hamdi, former Head, Science, Technology, and ICT at UNCTAD and Head of the Secretariat of the United Nations Commission on Science and Technology for Development (now Tunisian Minister of Foreign Affairs) in his address to the Arab Forum for Scientific Research and Sustainable Development.
Tahseen Consulting’s Wes Schwalje Speaks With Forbes Woman Middle East About ...Wesley Schwalje
The document discusses the lack of women working in STEM fields in the GCC and reasons for this disparity. It notes that the majority of female nationals in GCC countries work in the public sector rather than private industries like STEM. Social and cultural norms encourage women to pursue more traditional careers instead of STEM. Early education also influences girls away from STEM by portraying women in non-technical roles. Low numbers of women in STEM can negatively impact economies by reducing the skilled labor pool. GCC countries need to address barriers to increase female enrollment and participation in STEM education and careers.
Tahseen Consulting’s National Skills Formation Governance Model Applied to th...Wesley Schwalje
Tahseen Consulting’s conceptual model for the governance of national workforce skills development systems was recently cited in an analysis of Romania’s lifelong learning system for knowledge-based economic development. The findings from Romania indicate that government interventions are needed to align the education and training system with macroeconomic development as well as resolve issues that discourage individuals from participating in lifelong learning.
Tahseen Consulting’s Research on Knowledge Economies Cited by the Nigerian Fe...Wesley Schwalje
Tahseen Consulting’s research on skills required for knowledge-based development is featured in the below report by the Nigerian Federal Ministry of Science and Technology and the Foundation for Partnership Initiatives in the Niger Delta. The report, entitled Technical Skills Mapping for Accelerated Technology-Based Socioeconomic Development, shows that Nigeria faces many of the same difficulties resource-rich Arab countries face in developing national technical and vocational workforce skills for diversification into knowledge-based industries.
Tahseen Consulting’s Work on Knowledge-based Economies in the Arab Word is Ci...Wesley Schwalje
The United Nations University’s Maastricht Economic and Social Research Institute on Innovation and Technology cited Tahseen Consulting's Wes Schwalje's research on knowledge-based economies in analyzing knowledge transfer in the MENA countries.
Tahseen Consulting Contributes to the 2013 Open Data Barometer Global ReportWesley Schwalje
Tahseen Consulting’s research on open data initiatives in several countries in the Arab World is featured in the first annual Open Data Barometer which explores the spread of open data policy and practice across the world. The report, funded by the Open Data Institute, World Wide Web Foundation, Canada’s International Development Research Centre, and the UK Department for International Development, shows that many of the open data initiatives in the Arab World are lacking.
Tahseen Consulting’s CEO Sees Strong Growth Potential for Local Banks in the ...Wesley Schwalje
Recently, Tahseen Consulting’s Chief Executive Officer, Walid Aradi, spoke with Ryan Harrison from Gulf Business regarding his thoughts on the competitive landscape evolving in the UAE retail and commercial banking sector. In a wide-ranging discussion, Aradi explained some of the reasons why local banks such as Abu Dhabi Commercial Bank, Emirates NBD, Mashreq, and First Gulf bank have been performing well while internationals have been downsizing their operations.
Women Wanted: Attracting Women to Technical Fields in QatarWesley Schwalje
Over the past several decades Qatar has dramatically reformed its education and training system to align it with macroeconomic policies aimed at advancing towards a knowledge-based economy. However, technical vocational education and training (TVET) has not been a significant focus of educational reform. Though the need for a technically trained labor force was recognized by policy makers in Qatar as early as the 1940s when Qatar began exporting oil, dedicated TVET institutions began to emerge only in the late 1990s with establishment of several postsecondary institutions, two secondary institutions for boys, government-run training academies, and the emergence of a private training market.
Women Wanted: Attracting Women to Technical Fields in Qatar
Arab World Research Situation Analysis And Options
1. Arab World Research and R&D
Situational Analysis and
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2. Large disparities exist in research capabilities between Arab World & developed nations
R&D spending in the developed world as a % of GDP is The Arab world's research output per capita is
11 times more than the Arab World substantially lower than that of developed countries
R&D spending % of GDP Published Research per Capita
3.0% 2.7%
2.5%
Circle size shows research
Switzerland
2.0% 1.7%
publication relative to the Arab
1.5% World in international journals per
1.4%
1.5% million population Korea
1.0%
0.5% 0.3% 0.2% 0.2% France
0.1% China
0.0%
Americas Europe Asia Oceania Africa Arab Arab Arab Netherlands India
States States States Brazil
Africa Asia Arab World
Many of the funds, institutions and standards necessary Additionally, Arab research is not demand driven or
for a research community are lacking focused on commercialization
Institutional Gap Assessment Research Gaps
Funds to bring
Commercialization
Research Funds
Funds
research to Senior business leaders have many gaps in their
Research Institutions Development and consumers Research Consumers
Research
(Supply)
Commercialization
Product Prototype Linkages to bring (Demand) understanding about the Arab World.
research to
Linkages Linkages
consumers
Research
Corporate funds Corporate R&D Entrepreneurs
Consumers
IP developers
Seed VC, Angels
Universities
Corporations •Academics and
What is it that you 27% 24%
Researchers
Professional least understand Politics Culture
Corporate R&D Industrial Funds
Societies •Business
National labs Technology
Community
about the region?
transfer agencies
Entrepreneurs SME’s 17%
•Government
Govt. SciTech
Business
Tech. transfer
bodies funds To bridge this lack of infrastructure, •The Public 32% Env.
several countries have launched
Govt. industry clustering initiatives Society
departments Late VC, PE •Press
Science
foundations Status
Missing Weak Existing
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3. Research in the Arab World is facing several challenges starting from its underlying
environment through to demand and consumption
Research – Key Findings
Consumption and
Environment, Funding and Institutions
Related Beneficiaries
Infrastructure (Research Supply)
(Research Demand)
Research expenditure comparable to other LDCs, The number of research institutions has grown, but Research output is much less than developed
but much less than developed countries quality does not compare to developed countries countries and innovation is lacking due to applied,
academic focus of the majority of research
Funding comes primarily from government with little Arab universities, critical providers of research, do
Anecdotal evidence suggests there is a research
contribution from the private sector not have sufficient institutional research resources
supply/demand mismatch but little supporting data
Researchers lack funding for collaboration so they There are much fewer social science research
Scholars are not getting the research they need to
pursue international rather than regional linkages centers than S&T research institutions
advance knowledge society
Components of research chain are not fostered The high number of S&T PhD holders may explain
concurrently, including educational systems; Business stakeholders want more information on
lack of research in areas other than applied fields
research institutions; information services; funding; culture, the business environment, and politics
professional societies; and the public.
The brain drain costs the region a huge amount of
Government ministries require research to facilitate
Research culture grows out of entrepreneurship talent that could be utilized in research
reform and service evaluation
with recognition of achievement and appropriate
rewards paired with facilities, time, and resources.
Connectivity between the media and research and
educational institutions is weak
Government regulations and financial incentives to
develop R&D are lacking
Freedom of thought and intellectual property
protection, and the laws to guarantee them, are
primary enabling requirements for quality research.
Legend
Favorable Satisfactory Unsatisfactory
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4. The Arab World has also not implemented a number of the international best
practices in research
Research in Arab World compared to International Best Practices
International Best Practices Current State in the Arab World
Most developed countries’ research funding comes from The private sector contributes 3% to R&D and government
the private sector; for OECD countries 62% is private sector 89%; indicating a need for increased private sector contribution to
investment in R&D R&D
Research is demand driven to promote competitiveness and 90% of research is in applied fields; evidence suggests it is
knowledge/innovation driven development and not demand driven, too academic, and lacks a focus on
commercialization commercialization
Components of R&D continuum, incl. educational systems; Many of the funds and institutions for a research community
research institutions; funding institutions; professional are lacking; there is no institutional connectivity and weak
societies; and the public at large, are fostered concurrently professional bodies
Arab Researchers who lack financial support instead increase
Most industrial countries provide financing to encourage
their level of international collaboration while neglecting
researchers to collaborate internationally and regionally
regional cooperation
Clear policy commitment from national authorities and Regulatory frameworks do not protect intellectual property;
wide public respect for knowledge development support a there is a lack of infrastructure to support entrepreneurship
research culture and innovation
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5. Multiple global external trends are shaping the future and will have major implications
on research in the Arab World
Global External Trends in Research
Global Macro Issues Impact National and Regional Research Agendas Governments Must Set Research Priorities
• Research costs are high and getting higher • Priorities differ from one country to another
• Basic science vs. Applied science • Continuous follow up & evaluation
• Research and Education are strongly coupled (especially graduate education) • Benchmarking (International)
• Building infrastructure in research is a long term investment • Involving stakeholders: Governments, Industry, Agencies
• R&D is a high risk investment
Institutions Must Collaborate and Commit Long Term
Networks and Financing Are a Common Problem • Collaboration nationally, regionally, internationally
• Networking (Database, meetings conferences, etc) • Specialization
• Efficient communication • Integration with other economic initiatives
• Seed project funding • Long term commitment
Nations are Moving Towards Dedicated R&D Programs Outsourcing/Off-shoring of R&D is Growing
• Compatibility with national priorities • On-site or near-site technological support for manufacturing
• Strong Leadership and distribution centers
• Rigorous follow-up and evaluation • Opportunity: local conditions related to manufacturing and
• Important outputs: Human resources training & development other operating licenses may contain local content clauses
• Science and technology development • Cost savings may accrue from using resident talent
Competitiveness Means Centers of Excellence and Clusters Important
• Dedicated Brain-Power Centers
• Unique competencies
• State of the art instrumentation
• Strong International collaborations
• Commercialization strategies (SME, incubators, etc.)
• Human resource development and training
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6. In summary, research in the region faces multiple opportunities and threats
Research SWOT Analysis
Strengths Weaknesses
• Research expenditure is comparable to that of less developed countries • Limited supply of research, especially in areas such as social science
but much less than developed countries and business
• International collaboration is high due to funding availability • Private sector does little R&D leading to low output and few patents
• Availability of scientists and researchers is higher than developing • Much of research is not innovative and is not published internationally
countries but less than OECD countries and other R&D leaders such as
• 90% of research is in applied fields; however, research is not demand
the US and Japan
driven; evidence of a research supply/demand mismatch
• Governments have procured advanced technology
• Limited funding; Limited regional research collaboration
• Supply does not meet research consumer demand
• Weak government policy making in research and innovation
Opportunities Threats
• Regional collaboration can be increased with travel grants and more • Developed countries’ research funding comes from the private sector
funding
• The number of patents by the Arab world is very low
• Significant international linkages which can be scaled up with more
• Insufficient institutional resources lead to decline in the level of
funding
graduates, which in turn limits research
• Clustering initiatives can fast track development of research
• Funds and institutions necessary for research community are lacking
infrastructure
• Research in universities and associated centers is often too academic
• Commercial opportunities exist in the provision of research that sheds
light on the Arab business environment, politics, culture, and society • The high number of S&T PhD holders may explain the lack of research
in areas other than applied fields
• Brain drain removes talent that could be utilized in research/innovation
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7. Global competitiveness trends necessitate an integrated research strategy that
creates an enabling environment for both basic and applied research
Applied Research (Shorter Term Commercial Focus) Basic Research (Long-Term to Advance Knowledge Capital)
Higher Research Other Organizations –
Private Sector National S&T Education Centers think tanks,
Key Audiences Key Audiences Institutions councils etc.
R&D Facilities Research Centers / Networks
Defining Characteristics Defining Characteristics
Typically carried out by the private sector in developed world, Universities and government laboratories typically carry out since does not
includes new knowledge that has commercial objectives with have specific immediate commercial objectives
respect to products, processes, or services
Unlikely to receive private sector funding due to long-term focus
Solves practical problems with commercial focus, thus stresses
science and technology to meet specific need
Future oriented, undertaken to acquire new knowledge without any specific
Emphasizes projects requiring 10 years or less to develop a application other than the advancement and generation of knowledge
product/process
Two thirds of global applied R&D is in the ICT, pharmaceutical, Lays foundation for applied spin-offs that commercialize basic research,
and automotive industries increasingly focused on solving problems of global sustainability
Strategic Rationale for Involvement in Applied Research Strategic Rationale for Involvement in Basic Research
• Very visible • Enriches educational experience
• Mechanism for job creation • Indirectly engages key stakeholders to enact change vision
• Fuels entrepreneurship • Influences and shapes regional agenda
• Builds and solidifies regional competitive advantage • Prioritizes long term and applied research agenda
• Increases awareness of Dubai Model while establishing
region’s role as an innovation leader on world stage
| 6
8. The situation analysis revealed a number of takeaways and priorities
Focus Areas Applied Research Basic Research
Key Takeaway: Researchers not commercially oriented Key Takeaway: University research skills weak and focused
and universities graduating low quality students primarily in science and technology fields
Human Capital
& Skills Focus Area Description: Develop commercial researchers in key Focus Area Description: Produce researchers in basic research fields
science and technology sectors; improve graduates to enable outside S&T; stall brain drain; professional development and research
advanced research skills training to institutionalize research culture
Key Takeaways: Little collaboration between private Key Takeaway: Researchers lack connectivity to facilitate
sector and universities to shape research agenda cooperation
Collaboration
Focus Area Description: Networked firms and universities are Focus Area Description: A robust system of national and international
& Connectivity essential to innovation systems and to facilitate entrepreneurship; linkages among practitioners
Arabs abroad promote skills transfer and commercial opportunity
Key Takeaways: Weak R&D/innovation infrastructure; Key Takeaways: University research centers in target fields
Few multinationals have regional R&D centers in region; are few and do not have access to critical resources;
Infrastructure Lack of commercialization funding and private funds Funding is low; Professional societies and research centers
& Resources too weak to define research agendas
Focus Area Description: All components of the R&D continuum
(incl. Funding) need to be fostered; Attract multinationals to establish facilities; Focus Area Description: Increasing the number of university social
Promoting increased private sector R&D funding; Funding science and basic research centers with world class facilities
university and industry research collaboration
Key Takeaways: Lack of innovation incentives and Key Takeaways: Lack of innovation incentives and
recognition of research achievements recognition of research achievements
Recognition
& Incentives Focus Area description: Financial incentives to promote private Focus Area Description: Incentives for cutting edge basic research
sector R&D and innovation systems
Key Takeaways: Patents are few and commercialization Key Takeaways: Regional coauthorship is rare; little Arab
Dissemination system and linkages are weak research is cited internationally due to lack of journals
(Publishing /
Focus Area Description: Expanding the volume of patentable Focus Area Description: Increased coauthorship and expanded
Citation /
technologies; increased emphasis on commercialization funds and international relationships; Increased publishing in refereed international
Commercialization)
linkages critical to innovation system journals and initiating regional journals
| 7
9. • For Further Information About This Presentation للمزيد من المعلومات عن هذا العرض التقديمي •
To get a copy of the full presentation or to للحصول على العرض التقديمي الكامل لهذا العرض التقديمي يرجى
discuss the findings, please contact Walid Aradi at walid.aradi@tahseen.ae االتصال بوليد العرادي على العنوان
walid.aradi@tahseen.ae
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تحالفات مع شركة تحسين لالستشارات
We are interested in opportunities where our
technical skills and expertise can be used to إننا مهتمون بالفرص التي يمكن من خاللها استخدام مهاراتنا وخبراتنا
complement or diversify those of potential partners to ّ
الفنية لتكميل أو لتنويع مهارات وخبرات شركائنا المحتملين بما يمكن
pursue specific government funding opportunities, من السعي للحصول على تمويل حكومي أو عقود تجارية. لبدء نقاش
commercial contracts, or RFPs. To begin a
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discussion about entering into an alliance with
walid.aradi@tahseen.ae بوليد العرادي على العنوان
Tahseen Consulting, please contact Walid Aradi at
walid.aradi@tahseen.ae
• بالنسبة للعاملين في الصحافة أو في وسائل اإلعالم
• For Members of the Press or Media
ّ
لالستفسارات المقدمة من قبل وسائل اإلعالم يرجى االتصال بـ ويـزلي
For media inquiries, please contact Wes Schwalje at wes.schwalje@tahseen.ae شـوالييه على العنوان
wes.schwalje@tahseen.ae