1. Submitted By:
Geetu Sharma
Research Scholar
Registration Number:9014
GNA University, Phagwara
Submitted To :
Dr. Varinder Singh Rana
Dean, Department of FOH
GNA University
Phagwara
HAPPINESS AT WORKPLACE: JOB
SATISFACTION AND
ORGANIZATIONAL SUPPORT
3. Introduction
Performance of organization or company also plays an important role in
determining the success of company (Almatrooshi, Singh & Farouk, 2016;
Kosasih, 2017,2018; Vintila & Nenu, 2015). The measure performance of an
organization or company also reflects how much the ability of organization or
company utilize its human resources.
The importance of human resources then makes organization or company
must be able to determine the goals of organization or company while also
paying attention to achievement of the needs of its employees, especially the
happiness at workplace (Anggraini, 2018; Gavin & Mason, 2004; Kasemsap,
2015).
Therefore, happiness at workplace is an important issue in this study.
Happy employees will work with dedication and totality, which in turn will have
an impact on productivity (Fisher, 2010; Wulandari & Widyastuti, 2014).
4. Everyone, including employees, always wants happiness in his
life (Diener, 2000). Carr (2004) argues that happiness is related
to the level of individual satisfaction in several domain of life:
family, work, arrangement and affective experience.
Vandenberhge (2011) states that work is one dimension in
increasing happiness. Therefore, work plays a role both
directly and indirectly in increasing individual happiness.
The Great Place to Work Institute also state that work happiness
is influenced by several aspects: trust in the work
environment, self-respect in the workplace and comfort in
the workplace (Fisher, 2010).
5. There are many factors that are closely related to
employee job satisfaction, In this case, job satisfaction
can be seen from four indicators: (1) response to
work (2) response to colleagues and superiors (3)
response to the work environment (4) response to
reward system (Greenberg & Baron, 2011; Kreitner &
Kinicki, 2012; Luthans, 2010).
6. Performance is the willingness of individuals or
groups of people to carry out an activity and
complete it according to their responsibilities and
with the expected results. A proportional feedback
system needs to be created to improve employee
performance so that it can be more optimal (Gregory
& Levy, 2012; Mayfield & Mayfield, 2011; Omar, et
al. 2016)
7. In a study conducted by Haryono (2012), it was
stated that employees need a conducive work
environment to improve their performance.
Without the support of a conducive work
environment, employees will lose motivation. So,
employees expect other benefits from the
company, such as appreciation for work
performance, career development, a harmonious
working atmosphere, and managerial support
(Permarupan, 2012; Omollo, 2015; Njuguna &
Muathe S.M.A., 2016).
8. Sr.
No.
Authors Paper name and
year
Paper review
1. Achmad
Kosasih
Abdul Basit
Happiness at
workplace: job
satisfaction and
Organizational
support
Proceeding:
international
conference on
business,
education,
innovation &
social sciences
(ICBEISS 2019)
(EISBN: 978-
967-16859-3-8)
Seri Pacific
Hotel, Kuala
Lumpur,
Malaysia
In this study, Happiness in the workplace is a very
important issue since it can affect dedication and
Productivity of employees.
The study has been conducted in local water
supply utility (PDAM) is one of the local
government owned enterprise in Indonesia. That
engaged in the distribution of clean water for the
people.
Using quantitative and qualitative approaches
this research is explanatory and uses survey
Methods and in-depth interviews.
The sample of this study was 135 respondents.
Six hypothesis namely H1 ,H2,H3,H4,H5 and
H6 were formulated in this research.
9. Sr.
No.
Authors Paper Name and
Year
Paper Review
H1 Job satisfaction has significant relationship
with happiness at workplace
H2 Job satisfaction has significant relationship
with employee performance
H3 Job satisfaction has significant relationship
with organizational support
H4 Employee performance has significant
relationship with happiness at work
H5 Organizational support has significant
relationship with happiness at workplace
H6 Organizational support has significant
relationship with employee performance
Regression Analysis has been used in this paper
The results that obtained are positive with a
significance value of 0.0000 of all tested
hypotheses. Only three hypotheses do not get a
value of 0.0000: H1, H5 and H6.
However, the three hypotheses can still be said to
be significant because p < 0.05.
10. Sr.
No.
Authors Paper Name and
Year
Paper Review
The three hypotheses are in the hypothesis
related to happiness.
That is, happiness in workplace does not only
come from job satisfaction, organizational
support, and employee performance, but can also
be sourced from other variables not included in
this study.
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