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Remote Access Management
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- 2. What We Do •Minicomhas 20+ years of technology innovation. •HQ in Jerusalem, Israel, with offices in Europe, Asia & USA •NA HQ Linden, NJ Today, Minicom focuses on •Remote Access Management (RAM) solutions •High-end IP & analog KVM 2
- 3. Value Proposition • Centralization of out-of-band & in-band remote access • Management of access in heterogeneous IT environments • Increase of control & security • Maintenance of airflow management • Reduction of mistakes by remote admins • Decrease of MTTR • Maximization of existing IT investments 3
- 4. Remote Access The ability to log onto a network from a distant location. Generally, this implies a computer, an Internet connection, and some remote access software or hardware to connect to the network. The remote access software or hardware dials in directly to the network server and enables the user to take control of the remote server or device (i.e., home, desk, etc.) 4
- 5. Why Remote Accessto the Data Center? •Increase Operational Efficiency •Power/Cooling Efficiency •Security 5
- 6. RAM: Critical Pieceof the DCIM Pie • DCIM – Data Center Infrastructure Management Remote Access • Without a Remote Access Management Power Management Management strategy in place DCIM is not complete •All the other pieces are compromised if Asset Airflow you can’t manage access. Management Management • Minicom is the only vendor to offer a management solution that: Capacity Change Management Management increases security & efficiency Extends ROI Prevents vendor lock-in Data Center Infrastructure Management Pie 6
- 7. Components of Remote Access WOL ILO Web Target IPMI RDP SSO DRAC SSH Service VNC HP Processors In Telnet Black Box Band 3rd Party Access Power PDU Control Eaton SSH Services Server Tech VMware 16 ` APC Environmental KVM New Serial & KVM Custom Serial Control PoC OOB Access Digi Console IP KVM Avocent Servers IP Gateway HP BelkinOpen Analogue Gear New KVM Switch 7
- 8. Remote Access Challenges •Adoptedorganically •As needed, without clear strategy •New security concerns •Spreadsheets, post its, “in my head” •Inefficient use of tools •Reduce calls, emails, copy/paste 8
- 9. Benefits RAM Reduce downtime and optimize IT service availability Give 24/7 access to Increase Security entire IT infrastructure Allow centralized access Increase operational Enhance to servers/devices not efficiency productivity physically connected 9
- 10. RAM’s Role inDC Problem Solving DC Management Remote Capacity Asset Power Change Access Management Management Management Management Management Problem Disaster Resolution Application Recovery Minicom On- Demand Access Facilities IT DC Infrastructure 10
- 11. AccessIT™ Revolutionizing Remote Access AccessIT™ is a secure web based management system for single sign-on access to the organization’s servers, power and network devices. AccessIT™ is an open, vendor neutral system. It consolidates all in-band and out- of-band access protocols and services onto one interface thus providing IT staff with real time remote control of the entire IT infrastructure. Single Sign-On Control of: Servers Virtual machines Service Processors PDUs Serial console servers KVM switches Network devices 11
- 12. AccessIT™ - Highlights Increase operational efficiency Increase security One IP address, username, password One web access portal to all IT users Maximize ROI on IT investments Shorten resolution time and down time Multi-vendor Faster access and control when it counts the most Upgrade not replace Integrates Access and Power Control Avoid vendor lock-in In-band & out-of-band access 12
- 13. KVM Product CurrentPortfolio - Overview IP and Analog CAT5 Switches For Rack Management Multiuser IP and Analog CAT5 Switches For Rack Management 1U Drawer with IP or Analog CAT5 Switch KVM IP Gateways KVM Cat5 Extenders 13
- 14. Daimler Trucking CaseStudy • Small staff responsible for all North American Data Centers. •Primary DC, DR DC with hundreds of nodes •Constantly wasting time getting to problems •AccessIT reduced MTTR by 25% •OpEx kept in check 14
- 15. They already chose… Minicomserves some of the largest rack environments in the world and our solutions are daily used to manage millions of servers. 15
- 16. Thank you foryour time Remote Access. Simply Managed™ 16
Editor's Notes
- #3 Minicom offers local & remote control and access management solutions for the rack environment in the data center.Designed to increase operational efficiency, Minicom’s solutions provide IT managers with the speed, simplicity and security required for maximum up timeOur customers choose us because our solutions:Our RAM platform provides centralized out-of-band & in-band remote accessManage access in multi-vendor heterogeneous IT environmentsIncrease control and securityMaintain airflow management implementationsReduce mistakes by remote adminsDecrease resolution timeMaximize existing IT investments
- #4 Minicom offers local & remote control and access management solutions for the rack environment in the data center.Designed to increase operational efficiency, Minicom’s solutions provide IT managers with the speed, simplicity and security required for maximum up timeOur customers choose us because our solutions:Our RAM platform provides centralized out-of-band & in-band remote accessManage access in multi-vendor heterogeneous IT environmentsIncrease control and securityMaintain airflow management implementationsReduce mistakes by remote adminsDecrease resolution timeMaximize existing IT investments
- #7 Power management—I am spending a ton of $$ to send power to the rack, row how do I optimize? How much do have free?Asset management—what is the equipment that you have deployed?Capacity management- do you have the physical room in the rack for the new servers? Do you have the power capacity? Weight?Change Management—tracking where people move equipment around so you know where your assets are….Airflow management—is the environment optimized from a moisture or temp isn’t putting assets at risk
- #11 Facility and IT people are both working in the white space---Traditionally, facilities role has been to make sure there is power and no leaks, while IT makes sure the servers were working and the appsBoth were working in virtually in silosIn the past IT would request 18 KW of power for new servers and facilities would do its best to deliver. But now pwr management tools allow facilities to know what the servers are running @ 25% capacityTo optimize your enterprise, you want facilities and IT speaking together under DC management--have 5 blocks under DC Management—Network mgmnt, server mgmnt, etcWithin RAM—1. discovery-I know it is out there, 2. I have tools that monitor how it is working, the environment, its power application, 3. get alerts of an issue. 4. HOW DO U GET IN TO ADDRESS THE ISSUE? RAM ALLOWS FOR QUICK, SECURE, SEAMLESS ACCESS—DON’T NEED THE IP, PW, UN FOR EVERY SERVER/DEVICE. (INCREASE EFFCICENCY, MORE SECURE) 5. once in, resolve & 5. analyze/optimize—We bridge the alert and resolution