This document summarizes a study on the recruitment and selection process at Reliance Retail and its impact on employees. Reliance Retail is the largest retailer in India with over 3,300 stores nationwide. The study used a Likert scale survey to understand employee perceptions of the work culture. Key findings include that HR works to ensure positions are filled quickly to avoid losses, and aims to make employees feel comfortable, though some felt their opinions were not valued. The recruitment process utilizes an online system for efficiency. Overall, the conclusion is that Reliance Retail provides development opportunities but some employees reported issues with work culture.

1. Recruitment and selection process and
impact of work on employees in reliance
retail.
By:
Shruti Agrawal

2. INTRO…
Reliance Retail Ltd. is a subsidiary
company of Reliance Industries.
Founded in 2006 and based in Mumbai, it
is the largest retailer in India in terms of
revenue. Its retail outlets offer foods,
groceries, apparel and footwear, lifestyle
and home improvement products,
electronic goods, and farm implements
and inputs.

3. Cont..
The company’s outlets also provide
vegetables, fruits and flowers. It
focuses on consumer goods,
consumer durables, travel services,
energy, entertainment and leisure,
and health and well-being products,
as well as on educational products
and services.
It has a total of 3,383 stores as of
June 2016 in India with an area of
over 13 million square feet across
210 cities.

4. OBJECTIVES
 Human resource management in reliance retail
provides favorable environment for employees
so that people working in organization can
work creatively. This ultimately helps them to
develop their creative knowledge, ability and
skill.
 They try to bridge the gap between individual
goal and organizational goal.
 They provide a series of facilities and
opportunities to employees for their career
development. This leads to job satisfaction and
commitment.

5. METHODOLOGY
It is done through Likert scale.
• Research is meant for measuring work culture
of the organization, Likert’s scale is opted
because the employees are asked about the
certain statements about their working
environment and are asked whether they
agree/disagree from the stated questions.
• Employees are asked about different aspects of
the company and its working environment so
they could give their feedback about those
aspects.

6.  If the employees agree upon the given
statement they will choose 4(agree) and
5(strongly agree).
 If they do not agree than they’ll choose
1(strongly disagree) or 2(disagree).
 And if they’re not sure about their
statement, they choose 3(neither agree
nor disagree).

7. LEARNING
 Recruitment and Selection is just not a process
of finding a candidate for a job specified, but it
is finding a right person for the right job at the
given time.
 Working in a corporate sector is all about
having a fierce of doing your work with
enthusiasm and zeal.

8. Recruitment Process
Sourcing(RAG)
Scheduling
CV selection &shortlisting
Joining Formalities
Approval from HQ
Written Test(RPAT)
Interview Process
Calling
Separations/vacancies

9. E- Recruitment
 The latest trend in the recruitment is
the E- RECRUITMENT. Also known
as ONLINE RECRUITMENT, it is the
use of technology or the web based
tools to assist the recruitment
processes.

10. E-recruitment At A Glance
 Reliance Mass Talent Acquisition system(R-
MTAS)
 simple user friendly E-Recruitment system for
Reliance stores.
 Automatic generations of letter of intent as well
as offer letter.
 E-Rec can generate following offer letters:
Probationer
Fixed Term
Trainee
Part time

11. Cont…
 Provision to enter candidate data offer to
ensure fast recruitment.
 Automatic data transfer from E-Rec to SAP HR
system, automating the hiring process.
 Recruitment reduced the time due to simplicity
of the system.
 Faster generation of employee code.

12. FINDINGS-
 HR Department of Reliance Retail manpower
planning is given importance so that the
company doesn’t incur any losses due to
vacant position.
 HR Department of Reliance Retail does its
best to make their employees feel
comfortable and vulnerable with the
organizational culture.
 Employees of Reliance Retail manage to
finish their given task on time sometimes
even before the time.
 Learning there was not a difficult because of
the co-operation employees their had shown.

13. CONCLUSION
 Reliance retail is India’s largest
private sector enterprise. Reliance
Retail provides an environment of
trust and openness to its
employees.
 The company also provides growth
and development opportunities to
the employees at every cadre level.
 Training programs are held time to
tim e according to the

14. Cont…
 But some of the Employees are not
happy with the work culture of the
organization. They feel they are not
treated well and their opinion and
suggestions are not valued.
 There is a good personal and
professional relationship between the
employees of the various department.
 Overall an excellent organization to
work for. One of the best organization
in terms of system and process.

15. THANKYOU