Relay services in UK – the consumer perspective
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This document discusses telecommunication relay services (TRS) available in the United States and United Kingdom for deaf and hard of hearing individuals. It notes that the US has a wider range of sophisticated TRS options funded through an independent relay fund, while the UK has more limited services and lack of long-term, stable funding. It promotes the Deaf Access to Alternative Relay Telecommunications campaign which aims to expand TRS in the UK to provide full functional equivalence and access to modern technologies on par with services available in the US.
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![A foot in both camps A consumer perspective of UK & USA Telecommunication Relay Services David Rose, MA - Consultant: Deaf and Disability Matters Email address: [email_address] ITU Conference, Geneva, Switzerland Nov 25th, 2011 ©](https://image.slidesharecdn.com/t065b0000090012ppte-111130031116-phpapp02/85/Relay-services-in-UK-the-consumer-perspective-1-320.jpg)
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The document discusses the opportunities and challenges for Telefonica in providing IPTV services. It notes that Telefonica has already launched IPTV trials and services in several countries. However, IPTV represents new challenges as Telefonica transitions from a connectivity provider to a provider of entertainment services. These challenges include upgrading network infrastructure, integrating different elements, and ensuring high quality of experience for customers. The document advocates an approach of continually innovating, ensuring excellent operations, and focusing on usability to provide the best customer experience for IPTV.
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Ab sb CV 09-16
Andrew Bond has over 30 years of experience in sales, business development, and account management. He has a proven track record of negotiating multi-million dollar deals and has worked with over 350 past clients. Bond is skilled in developing new business, opportunity hunting, negotiations, contract drafting, and global account management. He has experience launching new products and opening new markets.
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- 1. A foot in both camps A consumer perspective of UK & USA Telecommunication Relay Services David Rose, MA - Consultant: Deaf and Disability Matters Email address: [email_address] ITU Conference, Geneva, Switzerland Nov 25th, 2011 ©
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