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REITUMETSE MOTHIBE
3178 OrlandoEast
Njongwe Street
1804
Cell:0791828692
E-mail:rtmothibe@gmail.com
PERSONAL INFORMATIONAND SUMMARY
Gender:female
DOB: 20th
August1988
Languages: FluentinSesotho(Mothertongue) andEnglish
Marital status:Single
ID Number:8808201353081
I am an enthusiastic,dedicatedandversatileyoungwomanwithanoutstandingacademic
backgroundand excellentattitude towork.Iam highlymotivated,reliablewithexperience of
workingwell withpeopleandthe willingnesstolearnnew things. Ihave a few years’experience in
Sale and Marketing,Telemarketing,Customerservices, Call Centre,Administration,Reception,Share
dealing,Research andDataCapturing.Iam currentlylookingtostarta careerand wouldappreciate
the opportunitytojoinan esteemedand reputablecompany.
My career aspirations are to find a stimulating and challenging position which buildson my
university skillsand knowledge,as well as professional experience.I am an ambitious individual
who wants to learn and developunder the guidance of those who are at the top of their field
and then use those skillsto become an expert myself.
ACADEMIC QUALIFICATION
2013-2014 > B Tech MarketingManagement(Tshwane Universityof Technology)
Subjects
 Marketing4
 Advance MarketingFinance
 MarketingResearch
 Quantitative Techniques2(Statistics2)
2008-2011 > National DiplomainMarketing(TshwaneUniversityof Technology)
Subjects FirstYear SecondYear ThirdYear
 Marketing1 Marketing2 Marketing3
 Economics ConsumerBehaviour SalesManagement 3
 AccountingforMarketers Law for Marketers MarketingResearch3
 Personal Selling Quantitative Techniques1 AdvertisingandSales
 EnglishA-Level End UserComputing
2006-2007 > DiplomainSalesandMarketing(LondonCentre of Marketing)
Subjects
 Fundamentalsof Selling
 Fundamentalsof Marketing
 BusinessCommunications
 Fundamentalsof CustomerCare
 Effective ManagementTechniques
 Managing BusinessOperations
 Financial andInformationManagement
 Promotional Practice Management
2001-2005 > Matriculated(MabathoanaHighSchool)
Matric
CAREEER HISTORY (PART TIME)
(2008)Flexi- salesrepresentative forVerimarkSouth Africa
 In-store promotionsanddemonstrations:
Demonstratinghowproductsare usedandhow the work.Interactingdailywithcustomers’
in-store anddisplayingmarketingmaterialsaccordingtothe client’sspecification.
 Personal selling:
Sellingthe producttopotential andinterestedcustomertoreachsalestargetsandsending
weeklyreportstomanager.
(2009) Telemarketerforabsolute fitness
 Telesales
 Canvassing
 Customercare
 Contract upgrading
CallingonSalesleadsprovidedbythe companytomarketthe gym and sell the services
offeredbythe gym.Canvassfornew customersto jointhe gymon a regularbasis,assisted
withcustomerservices,answeringof inboundcallsregardingenquiriesandupgradingof
gym contracts.
(2010) Trainee managerat LG promotions
 SalesandMarketing
 In-store promotions
 Trainee manager
ConductedSalesandMarketingin-store activationsfordifferentclientsthe companyhas.
Promotinganddemonstrationof productsandor servicesthe clientoffers.Workedon
reachingsalestargetsona dailybasisandhave regularproducttrainingasthere are
differentproductsIworkedon.Providedtrainingtonew stuff andreporteddailytothe
manager. Receivedtrainingonpeople management,reachingsalestargetsandcustomer
interactionandbehaviour.
(2011) FieldResearcher(census SouthAfrica2011) forStatisticsSouthAfrica
 Fieldresearch forcensusSouthAfrica2011 in Pretoria
Didfieldworkoncollectingbasicpopulationandhousingstatisticsrequiredforsocial and
economicdevelopment,policyinterventions,theirimplementationandevaluation.Trained
on Planning,Pre-enumeration,Enumeration,ProcessingandEditingof information.
(2011) PromoterforNavigator
 Fieldpromoter
 Eventspromoter
Didpromotional activationsondifferentproductsaccordingtothe client’sspecifications.
Conductedthese promotionsatdifferentlocationsandevents.Interactedwithcurrentand
potential customersregardingmarketingthe productsandmakingthemaware of the
product.
(2012) TelephonicinterviewerresearcherforImpactResearchInternational
 Administration
 Data capturing
 ResearchandDevelopment
 Telephonicinterviewing
 Calledonparticipantsof the specificstudytocollectthe necessaryinformation neededfor
the projectoverthe phone and capturedthe detailsonthe company’sdatabase for further
contactingfor the differentstagesof the researchstudy.Conductedfieldresearchand
trainingfordifferentprojects.
(2013) TelemarketerforProbanFinancial AdministrationandManagement
 Telesales/Telemarketing
 FundAdministration
 Receptionist
Didoutboundcallsto prospective clientstoinformthemaboutthe company’sservicesand
capture the prospect’sdetailsonthe companydata base.Setupface-to-face meetingswith
the clienttofurtherexplainthe benefitsof the productandservicesoffered.Didreception
dutiesandadministration.
(2013 – up- to -date) Share Dealerat EquityExpress
 Share dealing
 Data capturing
 Inboundcall centre
 Admin
Assistinginvestorstobuyandsell shareswithoutofferingspecificinvestmentadvice.Thisinvolves
registeringnewinvestorsonourtradingplatform;verifyingexistinginvestors;loadingtrade
instructionsreceivedbyinvestorstelephonically;andensuringthatFICA (Financial Intelligence
Centre Act) and sometimesBEE(BlackEconomicEmpowerment) requirementsare beingadheredto
before investorsenterintotransactions.
Responsibilitiesincluded:
• Answeringinboundcallsfrominvestorsto take sale ordersandbuybids;
• Assistinginvestorsandprospectiveinvestorsbyansweringinquiriesandquestionswith
confidence,handlingcomplaints,troubleshootingproblemsandprovidinginformation;
• Assistingwalk-ininvestorsandprospective investorswithdocumentsubmission,trade instructions
and requestsforinformation;
• Accuratelyupdatinginvestorinformation;
• Arrangingforthe dispatchof forms,information,etc.toinvestorsandotherinterestedparties;
• Followinguponrequestsfrominvestorswhichinvolve clerical dutieslike faxing,emailing,posting,
and filling;
• Takingan interestandstayinginformedaboutshare markettrends;
• Collecting,verifyinganduploadingnew investorapplications(FICA);
• Followingupwith investorregardingoutstandingdocumentation;
• Identifyingandescalatingpriorityissues;and
• Followingupcustomercallswhere necessary
KEY COMPETENCIES AND PERSONAL SKILLS
Quickand accurate keyboardskills.
Able toworkon tasks individuallyor aspart of a group.
Problemsolving.
Able tofocuson accuracy andattentiontodetail whilstunderpressure andagainstdeadlines.
ProficientinMSWord, MS PowerPoint,MS Outlook andMS Excel.
Abilitytodeal professionallyandfirmlywithcustomers,includingpeople olderthanmyself.
People skills.
Excellenttelephonicetiquette
ACHIEVEMENTS
2006- AwardedCertificate of HonourforSuccessful implementationof Basketball basedlife skills
programme byUNICEF.
2008- AwardedCertificate forthe Top JuniorLeadershipprogrammebyTshwane Universityof
Technology.
REFERENCES
Morag Pretorius –OperationsManager(EquityExpress)
Tel:(011) 321 5465 / (011) 321 5400
DineoSeshabela - Supervisor(EquityExpress)
Tel:(011) 321 5558 / (011) 321 5400

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Reitumetse Mothibe (2)

  • 1. REITUMETSE MOTHIBE 3178 OrlandoEast Njongwe Street 1804 Cell:0791828692 E-mail:rtmothibe@gmail.com PERSONAL INFORMATIONAND SUMMARY Gender:female DOB: 20th August1988 Languages: FluentinSesotho(Mothertongue) andEnglish Marital status:Single ID Number:8808201353081 I am an enthusiastic,dedicatedandversatileyoungwomanwithanoutstandingacademic backgroundand excellentattitude towork.Iam highlymotivated,reliablewithexperience of workingwell withpeopleandthe willingnesstolearnnew things. Ihave a few years’experience in Sale and Marketing,Telemarketing,Customerservices, Call Centre,Administration,Reception,Share dealing,Research andDataCapturing.Iam currentlylookingtostarta careerand wouldappreciate the opportunitytojoinan esteemedand reputablecompany. My career aspirations are to find a stimulating and challenging position which buildson my university skillsand knowledge,as well as professional experience.I am an ambitious individual who wants to learn and developunder the guidance of those who are at the top of their field and then use those skillsto become an expert myself. ACADEMIC QUALIFICATION 2013-2014 > B Tech MarketingManagement(Tshwane Universityof Technology) Subjects  Marketing4  Advance MarketingFinance  MarketingResearch  Quantitative Techniques2(Statistics2)
  • 2. 2008-2011 > National DiplomainMarketing(TshwaneUniversityof Technology) Subjects FirstYear SecondYear ThirdYear  Marketing1 Marketing2 Marketing3  Economics ConsumerBehaviour SalesManagement 3  AccountingforMarketers Law for Marketers MarketingResearch3  Personal Selling Quantitative Techniques1 AdvertisingandSales  EnglishA-Level End UserComputing 2006-2007 > DiplomainSalesandMarketing(LondonCentre of Marketing) Subjects  Fundamentalsof Selling  Fundamentalsof Marketing  BusinessCommunications  Fundamentalsof CustomerCare  Effective ManagementTechniques  Managing BusinessOperations  Financial andInformationManagement  Promotional Practice Management 2001-2005 > Matriculated(MabathoanaHighSchool) Matric CAREEER HISTORY (PART TIME) (2008)Flexi- salesrepresentative forVerimarkSouth Africa  In-store promotionsanddemonstrations: Demonstratinghowproductsare usedandhow the work.Interactingdailywithcustomers’ in-store anddisplayingmarketingmaterialsaccordingtothe client’sspecification.  Personal selling: Sellingthe producttopotential andinterestedcustomertoreachsalestargetsandsending weeklyreportstomanager. (2009) Telemarketerforabsolute fitness  Telesales  Canvassing
  • 3.  Customercare  Contract upgrading CallingonSalesleadsprovidedbythe companytomarketthe gym and sell the services offeredbythe gym.Canvassfornew customersto jointhe gymon a regularbasis,assisted withcustomerservices,answeringof inboundcallsregardingenquiriesandupgradingof gym contracts. (2010) Trainee managerat LG promotions  SalesandMarketing  In-store promotions  Trainee manager ConductedSalesandMarketingin-store activationsfordifferentclientsthe companyhas. Promotinganddemonstrationof productsandor servicesthe clientoffers.Workedon reachingsalestargetsona dailybasisandhave regularproducttrainingasthere are differentproductsIworkedon.Providedtrainingtonew stuff andreporteddailytothe manager. Receivedtrainingonpeople management,reachingsalestargetsandcustomer interactionandbehaviour. (2011) FieldResearcher(census SouthAfrica2011) forStatisticsSouthAfrica  Fieldresearch forcensusSouthAfrica2011 in Pretoria Didfieldworkoncollectingbasicpopulationandhousingstatisticsrequiredforsocial and economicdevelopment,policyinterventions,theirimplementationandevaluation.Trained on Planning,Pre-enumeration,Enumeration,ProcessingandEditingof information. (2011) PromoterforNavigator  Fieldpromoter  Eventspromoter Didpromotional activationsondifferentproductsaccordingtothe client’sspecifications. Conductedthese promotionsatdifferentlocationsandevents.Interactedwithcurrentand potential customersregardingmarketingthe productsandmakingthemaware of the product. (2012) TelephonicinterviewerresearcherforImpactResearchInternational  Administration  Data capturing  ResearchandDevelopment  Telephonicinterviewing
  • 4.  Calledonparticipantsof the specificstudytocollectthe necessaryinformation neededfor the projectoverthe phone and capturedthe detailsonthe company’sdatabase for further contactingfor the differentstagesof the researchstudy.Conductedfieldresearchand trainingfordifferentprojects. (2013) TelemarketerforProbanFinancial AdministrationandManagement  Telesales/Telemarketing  FundAdministration  Receptionist Didoutboundcallsto prospective clientstoinformthemaboutthe company’sservicesand capture the prospect’sdetailsonthe companydata base.Setupface-to-face meetingswith the clienttofurtherexplainthe benefitsof the productandservicesoffered.Didreception dutiesandadministration. (2013 – up- to -date) Share Dealerat EquityExpress  Share dealing  Data capturing  Inboundcall centre  Admin Assistinginvestorstobuyandsell shareswithoutofferingspecificinvestmentadvice.Thisinvolves registeringnewinvestorsonourtradingplatform;verifyingexistinginvestors;loadingtrade instructionsreceivedbyinvestorstelephonically;andensuringthatFICA (Financial Intelligence Centre Act) and sometimesBEE(BlackEconomicEmpowerment) requirementsare beingadheredto before investorsenterintotransactions. Responsibilitiesincluded: • Answeringinboundcallsfrominvestorsto take sale ordersandbuybids; • Assistinginvestorsandprospectiveinvestorsbyansweringinquiriesandquestionswith confidence,handlingcomplaints,troubleshootingproblemsandprovidinginformation; • Assistingwalk-ininvestorsandprospective investorswithdocumentsubmission,trade instructions and requestsforinformation; • Accuratelyupdatinginvestorinformation; • Arrangingforthe dispatchof forms,information,etc.toinvestorsandotherinterestedparties; • Followinguponrequestsfrominvestorswhichinvolve clerical dutieslike faxing,emailing,posting, and filling; • Takingan interestandstayinginformedaboutshare markettrends; • Collecting,verifyinganduploadingnew investorapplications(FICA);
  • 5. • Followingupwith investorregardingoutstandingdocumentation; • Identifyingandescalatingpriorityissues;and • Followingupcustomercallswhere necessary KEY COMPETENCIES AND PERSONAL SKILLS Quickand accurate keyboardskills. Able toworkon tasks individuallyor aspart of a group. Problemsolving. Able tofocuson accuracy andattentiontodetail whilstunderpressure andagainstdeadlines. ProficientinMSWord, MS PowerPoint,MS Outlook andMS Excel. Abilitytodeal professionallyandfirmlywithcustomers,includingpeople olderthanmyself. People skills. Excellenttelephonicetiquette ACHIEVEMENTS 2006- AwardedCertificate of HonourforSuccessful implementationof Basketball basedlife skills programme byUNICEF. 2008- AwardedCertificate forthe Top JuniorLeadershipprogrammebyTshwane Universityof Technology. REFERENCES Morag Pretorius –OperationsManager(EquityExpress) Tel:(011) 321 5465 / (011) 321 5400 DineoSeshabela - Supervisor(EquityExpress) Tel:(011) 321 5558 / (011) 321 5400