SlideShare a Scribd company logo
1 of 27
Download to read offline
REINVENTING
JOURNALISM
AN UNEXPECTED PERSONAL JOURNEY FROM JOURNALIST TO PUBLISHER




ROBERT J. ROSENTHAL
REINVENTING
 JOURNALISM
AN UNEXPECTED PERSONAL JOURNEY FROM JOURNALIST TO PUBLISHER



                                        by Robert J. Rosenthal,
                                        Executive Director
Copyright © 2011 by the Center for Investigative Reporting
All rights reserved

Cover: Vjom (iStockphoto.com)

ISBN: 978-1-61452-015-3

Produced by Byliner Inc.
San Francisco, California
www.byliner.com

For press inquiries, please contact marlene@mssassociates.com

10 9 8 7 6 5 4 3 2 1
In the spirit of journalistic transparency, “Reinventing Journalism” is
Robert J. Rosenthal’s account of assuming leadership of the Center for
Investigative Reporting and launching California Watch, its statewide
reporting team. This report was written at the request of the John S. and
James L. Knight Foundation with the aim of helping fellow journalism
organizations, particularly nonprofit startups, learn from CIR’s experiences.



Acknowledgements:
Support for this report was provided by the John S. and James L. Knight
Foundation. Christa Scharfenberg, Narda Zacchino and Mark Katches
provided invaluable feedback and editing support.Thanks to Nikki Frick for
copy editing and Kate Jessup for organizing the sidebars and for her research.
PART ONE                                  were encouraged to be ambitious and             ence in these newsrooms that, like

Sustaining                                take risks. We also believed we could
                                          produce the best journalism in the
                                                                                          many others, were beginning an un-
                                                                                          precedented struggle for survival. But

Investigative
                                          country. It was a supportive system             I was deeply frustrated by a lack of
                                          driven by stories, especially those             vision, ambition and passion on the
                                          that could make a difference. And it            business side that was throttling cre-
Journalism                                was fun.
                                          The newsroom cultures of that era
                                                                                          ativity and undermining the crucial
                                                                                          role that journalism, and especially

Means Finding                             nurtured young, talented journalists.
                                          So many of them had worked their
                                                                                          investigative reporting, play in our
                                                                                          democracy.

a New Model                               way up from copyboy or clerk jobs,
                                          through a system that rewarded hard
                                                                                          As an editor, the priority was on con-
                                                                                          tent – not profit.That was the respon-
                                          work and talent. It was an environ-             sibility of the business side. I never
I’m not sure I would have become          ment where young journalists were               had to worry about raising a dime.
the executive director of the Center      taught by some of the most skilled              Many conversations with publish-
for Investigative Reporting in January    and experienced men and women                   ers or corporate officers focused on
2008 if I had really understood the       in the business. The best editors gave          money. I was never comfortable with
challenges ahead of me and had            reporters room to flourish, guiding             those discussions. Far too often, these
thought them out carefully; I had no      and teaching along the way, and they            conversations were about cutbacks
idea what I was getting into.             held us to rigorous standards.                  aimed not at maintaining profit, but
                                                                                          increasing it at the expense of good
When CIR approached me, I was 59          I learned that the best editors, and the
                                                                                          journalism.
and unemployed. For the second time       best newsrooms, cleared the way for
in six years, I had left, or been asked   you to succeed – while lending all the          Once, on a visit to the Miami corpo-
to leave, high-level editing positions    support needed. This was vividly con-           rate headquarters of Knight Ridder
at large metropolitan newspapers.         veyed by one of my most influential             (the owner of the Inquirer), I walked
Most recently, I had been managing        and powerful mentors, Gene Roberts,             into an office to find two executives
editor at the San Francisco Chronicle;    then the editor of the Inquirer. He had         dancing a jig. I stood there, embar-
before that, I was editor of The Phil-    just told me he was going to name               rassed, while they laughed and ex-
adelphia Inquirer. Nearly 40 years        me foreign editor, my first editing             plained that the share price had hit a
working in newsrooms left me with         job. I asked him, “What do the best             new high that day. They were about
solid core competencies. I knew a         editors do?”                                    to cash in some stock options.
good story, I was passionate and I got    “Well,” he drawled, “they are like a            That scene stuck with me and was a
great personal reward from enabling       blocking back in football. They go              crude reminder of the disconnect in
talented journalists do what they do      through the line, knock somebody                values between journalists and the
best. But many of these skills were not   down, clear the way, and lie in the             corporate office. There was nothing
very useful outside a newsroom.           mud so the guy with the ball can step           wrong with profit; those profits had
I could also look back, knowing that      on their back and score.”                       supported the work of journalists,
I had been privileged to be involved                                                      including cost-intensive investigative
                                          The image has stuck with me. The
with great journalists and important                                                      reporting, for decades. But the de-
                                          most successful editors put their bets
journalism. As a 22-year-old, I was an                                                    mand for ever-increasing profit was
                                          on people who can deliver for them.
editorial assistant at The New York                                                       the source of the difference between
                                          When a reporter proved he or she
Times and was assigned to work on                                                         a creative, story-driven culture and a
                                          could produce a great story, the re-
the Pentagon Papers team. At 25, as a                                                     numbers culture.
                                          ward was to get to do the next one.
reporter at The Boston Globe, I was       There was an adrenaline-filled ur-              I relate that story because I see now
part of a newspaper-wide effort that      gency that made newsrooms crackle.              that every defeat and every success
won the Pulitzer Prize gold medal for     Those staffs rarely worried about               I’ve had, from the first day I walked
public service.                           who was financially sustaining the              into a newsroom in 1969 as a summer
I later moved to the Inquirer, where I    work. And they never imagined that              intern to the day I exited as an editor
was a reporter and editor during that     it might end.                                   decades later, has informed my deci-
newspaper’s golden age. It was a de-                                                      sions. These experiences have provid-
                                          At the Inquirer and the Chronicle, I
manding culture in which reporters                                                        ed the fuel to help me transform and
                                          believed that I could make a differ-

                                                                                     CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 1
grow CIR and to create California         CIR had journalistic credibility,                  creases when we become engaged
Watch, our successful statewide re-       and its board already had spent two                in building something new instead
porting team.                             years looking for an executive direc-              of feeling demoralized as institu-
                                          tor who had vision and the ability                 tions we once valued so highly are
                                                                                             being destroyed by our own canni-
                                          to lead. It is the oldest independent,
CIR, THE PETRI DISH                                                                          balization.
                                          nonprofit investigative reporting or-
Frustrated by the constraints of “cor-    ganization in the country. But its fu-             I have faith that new models of
porate media,” reporters Lowell Berg-     ture was unclear. Taking this job was              journalism are going to fly out of
man, Dan Noyes and David Weir                                                                this whirlpool of change and be
                                          a great risk. But it also provided an
started CIR in 1977. Over three de-                                                          successful. Ten years ago, Google
                                          opportunity to build an organiza-
cades, CIR’s fortunes had ebbed and                                                          wasn’t even in our vocabulary.
                                          tion. I had a clear idea of where to               Ditto Craigslist and Facebook and
flowed. It produced a great deal of       go, but getting there was uncharted.               MySpace and YouTube.
award-winning work, much of it in         In the summer of 2007, before CIR
documentary films with partners like                                                         Journalism, as practiced at newspa-
                                          approached me, Nieman Reports
PBS’ “Frontline” and “60 Minutes.”                                                           pers, is not dead. But journalists will
                                          asked me to write a personal essay                 need to salvage what is essential,
I was aware of CIR’s history and had      about the “future” of journalism.That              figure out how to transform it to
worked with the organization on one       process helped me focus my thoughts                the new media, and become lead-
story at the Chronicle, but that was      about what kind of newsroom I                      ers in this period of upheaval. It will
the extent of my knowledge. When          hoped to build. I was also just begin-             take men and women of vision and
I became executive director, the or-      ning my work with the Chauncey                     deep pockets, whose primary cata-
ganization was at risk. The nonprofit     Bailey Project, a collaboration of                 lyst is not profit.
investigative space is driven by values   Bay Area journalism outlets. We had                As journalists, we live in a time
that I have always had at my core, but    joined efforts to try to solve the                 of crisis – offering the possibil-
its survival is perilous. What I soon     murder of slain Oakland Post Editor                ity of historic change – as we wit-
learned was that those of us who have     Chauncey Bailey and to continue his                ness a pillar of our democracy be-
                                          work. The essay for Nieman Reports                 ing wounded and withering away.
taken on these new entrepreneurial
                                          was published in the 2007 winter edi-              Great urgency and risk taking is
and innovative roles in journalism                                                           called for to stem the collapse of
must evolve. For me, the evolution        tion. In it, I wrote:
                                                                                             what newspapers have stood for
was into a role I never imagined play-                                                       in our country’s past. We have no
                                           The crucial element determin-
ing – a publisher.                         ing success will be the strength                  other choice.
Before I joined CIR, I understood          of emerging relationships among
that for the future models of jour-        those whose money will support
                                           the journalistic enterprise and those        I didn’t realize that a few months
nalism to succeed, the “money side”                                                     after I wrote that essay, I would be
                                           who create the product.
and the “creative side” would have                                                      given the opportunity to turn this vi-
to align. And in CIR’s case, that          They will need to arrive at a sense
                                                                                        sion into reality. Linked in my mind
alignment had to reside within me.         of shared values and passion about
                                           what their journalistic enterprise
                                                                                        to these cultural values was the idea
                                           is and the value it holds – not ex-          that the new organization would be a
                                           pressed in monetary terms alone.To           multi-platform content creator, either
What I soon learned was                    use the term “news organization”             through the expertise of its own staff
                                           does not begin to describe the po-           or through collaborations with other
that those of us who have                  tential opportunities I see ahead            news organizations.
                                           for these new ventures. “Publish-
taken on these new entre-                  ing” partnerships will be formed             I used the image of a wheel’s spokes
preneurial and innovative                  and collaborations among news                to explain this new model of story-
                                           organizations – though these might           telling. At the center of the wheel is
roles in journalism must                   look very different than we think of         the story, and each spoke represents
                                           them today – will be crucial.                a different platform – most impor-
evolve. For me, the evolu-                                                              tantly, a different way of telling the
                                           Creating these organizations – us-
tion was into a role I never               ing a new DNA – will be easier               story – with each platform comple-
                                           than the slow transition we are              menting the other. In this way, diverse
imagined playing –                         witnessing today with the “old               audiences would get the story in the
a publisher.                               model” organizations. Energy in-             platform or medium they were most
                                                                                        comfortable with.

                                                                                   CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 2
small number of high-quality proj-             fornia, in addition, is not only big-
                                            ects annually, funding investigations          ger than most countries, but is fertile
                                            individually. Some people thought it           ground for investigative reporting.
                                            should remain that way. But the time
                                                                                           The process of creating what would
                                            was right for change.
                                                                                           become California Watch took off
                                                                                           after that conversation. A little while
                                            THE QUEST FOR FUNDS                            later, I had my first meeting with staff
                                            How do you raise money? If there               of the John S. and James L. Knight
                                            was a useful guidebook, I never found          Foundation. I laid out a similar menu
                                            it. But what I did have was a passion          and the multi-platform approach.
                                            for journalism, a vision, the credibil-        They also responded positively. They
                                            ity of CIR’s 30-year history and sur-          liked the idea about creating a jour-
                                            vival instincts. My first focus had to         nalistic organization in which using
At the center of our reporting and dis-
                                            be on sustaining CIR. I knew how to            technology, engaging the public and
tribution model is the story. The spokes
represent the multi-platform production     craft stories – and stories were what          sustaining the effort were central to
and distribution.                           most of the journalism funders were            the mission.
                                            comfortable financing. So I began by           We were interested in engaging the
This way of working was different           framing pitches around projects.               public in reporting, an evolving con-
from how newsrooms traditionally
                                            I spent several rainy February days in         cept. We realized that it was worth
were organized. Creating an entity that
                                            New York visiting major foundations            exploring the question readers and
could produce this new kind of story-
                                            with Christa Scharfenberg, our as-             viewers often ask after an investiga-
telling, and also explaining it to poten-
                                            sociate director, who had been with            tion has been published:What can we
tial funders, was my first challenge.
                                            CIR for five years and had been act-           do now? We wanted to find a way to
My transformation from journalist/          ing executive director for the year            build that into the journalism, even
editor to salesman/evangelical en-          prior to my hiring. I explained the            around the sensitive subjects that in-
trepreneur began immediately in the         multi-platform approach we want-               vestigative reporting explores.
winter of 2008, within weeks of join-       ed to create and talked about a few            How to manage and engage an audi-
ing CIR. I was basically starting from      major projects, including work as-             ence was something we would have
scratch with a staff of seven people        sociated with Iraq and Afghanistan,            to build into our planning. We want-
and a budget around $1.5 million.           human rights, the environment, and             ed to create new strategies to share
Much of that funding was dedicated          state coverage of California. No one           information, as well as explore new
to a documentary film project. There        jumped out of his or her seat with             distribution models. Social media
were no major funds in any pipeline.        excitement. There were doubts and              was exploding and offered some new
The nearly two-year-long search for         challenging questions about the ne-            pathways for public engagement and
an executive director had been frus-        cessity of creating new models out of          distribution. The ability of stories and
trating and disappointing.When I was        small existing nonprofits.                     video to go viral presented a clear op-
hired, not all of the board members
                                            Then, weeks after the New York trip,           portunity. We wanted to create com-
supported my vision. The organiza-
                                            we met with the James Irvine Foun-             munities of interest around subjects
tion for many years had produced a
                                            dation. The program officer listened           and geography. And we wanted to
                                            patiently to my multi-platform con-            involve these communities to gather
                                            cept and to our story ideas, and then          information and help find solutions.
My transformation from                      she asked, “Can you do something               At the same time that I was formulat-
journalist/editor to                        that’s focused on California? Our              ing a state concept, former San Fran-
                                            funding is focused on California.”             cisco Chronicle staff writer Louis
salesman/evangelical                                                                       Freedberg had gotten seed money
                                            I was thrilled: A potential major
entrepreneur began                          funder was interested. Covering the            from the Irvine Foundation and the
                                            state, with a clear focus on investiga-        William and Flora Hewlett Founda-
immediately in the winter                                                                  tion to develop a similar program.
                                            tive reporting, did not intimidate me.
of 2008, within weeks of                    I had been a statehouse reporter and           Freedberg and I had several talks, and
                                            ran newsrooms where state and state-           while we had differing visions, there
joining CIR.                                house coverage were priorities. Cali-          was reason to share our plans.We both
                                                                                           knew that funds were limited and that
                                                                                      CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 3
it might be pointless to compete, es-     THE CHAUNCEY BAILEY PROJECT                      “Informing Communities: Sustaining
pecially in increasingly dire economic    The Chauncey Bailey Project began under          Democracy in the Digital Age”
times. We decided that we would           the leadership of Dori J. Maynard, presi-        Knight Commission Report, 2009
pursue our plans separately, but leave    dent and CEO of the Robert C. Maynard            PRAISE AND PRESS COVERAGE >>
open the possibility of joining forces.   Institute for Journalism Education in            “Chauncey Bailey Project shows impact of
                                          Oakland, and Sandy Close, executive editor
Around this time, a talented televi-                                                       investigative reporting”
                                          of New America Media in San Francisco.
sion producer left CIR. Instead of re-                                                     Transcript of speech delivered by Eric New-
                                          Robert Rosenthal coordinated the
placing her with another journalist, I                                                     ton, senior adviser to the president of the
                                          investigation.
decided to hire someone who could                                                          Knight Foundation, at the annual conven-
                                          The project was funded by the John S. and        tion of Investigative Reporters and Editors,
help pay the bills. We needed to raise    James L. Knight Foundation, the Society          June 11, 2011
money.                                    of Professional Journalists’ Sigma Delta
                                                                                           “Justice written in ink”
                                          Chi Foundation, the UC Berkeley Graduate
Through a friend, I met someone                                                            The (Cleveland) Plain Dealer, June 18, 2011
                                          School of Journalism, the George Washing-
with a strong fundraising résumé,                                                          “Q & A with Martin Reynolds: Oakland Tri-
                                          ton Williams Fellowship, the National Asso-
including experience raising money        ciation of Black Journalists, The Newspaper      bune editor talks about The Chauncey
for journalism, a rare combination        Guild and The California Endowment. Tech-        Bailey Project”
given how few journalism-focused          nical assistance was provided by Investiga-      By Jane Kim, Columbia Journalism Review,
nonprofits there were at the time. In     tive Reporters and Editors, Inc.                 May 14, 2009
what proved to be a crucial decision,     CONTRIBUTING NEWS ORGANIZATIONS >>               “Articles on Editor’s Killing Made
Cherilyn Parsons was hired as a part-
                                          p   Alameda Times-Star Bay                       a Difference”
time development director. It was
                                          p   Area Black Journalists Association           By Tim Arango, The New York Times,
also a key step in my evolution from      p   Center for Investigative Reporting           Feb. 22, 2009
editor to publisher.                      p   Contra Costa Times                           AWARDS EARNED >>
In my past role as editor of a big        p   East County Times
                                                                                           McGill Medal for Journalistic Courage,
                                          p   The (Fremont) Argus
newsroom, I resented when editorial                                                        University of Georgia, 2010
                                          p   Hayward Daily Review
resources were cut while business                                                          Knight Award for Public Service and
                                          p   Investigative Reporters and Editors
budgets increased. But now, thinking      p   KGO Radio                                    Investigative Journalism Award in the
more like a publisher than an editor,     p   KGO-TV ABC 7                                 Small Site Category,
I knew that replacing the departing       p   KQED Public Radio                            Online News Association, 2009
journalist with another reporter was      p   KTVU-TV                                      Community Service Award, Bay Area
not an option. I needed someone           p   Maynard Institute for Journalism             Black Journalists Association, 2009
who understood the world of foun-             Education
                                                                                           New Media Online Project: News and
dations, their nuances and interests,     p   New America Media
                                                                                           Investigative Reporting, 150,000 +
and had a sensibility about our jour-     p   New Voices in Independent Journalism
                                                                                           circulation, National Association of Black
nalistic mission. With 15 years of ex-    p   The Oakland Tribune
                                                                                           Journalists, 2009
perience in fundraising, much of it       p   San Francisco Bay Guardian
                                          p   San Jose Mercury News                        Paul Tobenkin Memorial Award,
with journalism nonprofits and the                                                         Columbia University Graduate School
                                          p   San Mateo County Times
Annenberg School for Communica-                                                            of Journalism, 2009
                                          p   Society of Professional Journalists
tion & Journalism at the University           Tri-Valley Herald
                                          p                                                Community Service Award, National
of Southern California, Parsons was       p   UC Berkeley Graduate School                  Association of Black Journalists, 2009
exactly what we needed.                       of Journalism                                Medium-sized newspapers (100,000 to
                                          p   Valley Times                                 250,000), Investigative Reporters and
LEARNING COLLABORATIVE                    SCHOLARLY AND INDUSTRY WHITE PAPERS >>           Editors, 2009
DISTRIBUTION                              “Partners of Necessity: The Case for Col-        Best Practices Award,
                                          laboration in Local Investigative Reporting”     National Association of Black Journalists,
In the spring of 2008, reporters on
                                          Report by Sandy Rowe, Shorenstein Center         2008
the Chauncey Bailey Project were
                                          Knight Fellow and former editor, of The          Tom Renner Award,
stationed in our small office. News
                                          Oregonian                                         Investigative Reporters and Editors, 2008
organizations throughout the Bay
Area had teamed up to produce and         “Re-Imagining Journalism: Local News for a       James Madison Freedom of
distribute these stories. The success     Networked World”                                 Information Award,
of that collaborative project would       2011 policy paper by Michael R. Fancher,          Society of Professional Journalists North-
                                          former editor of The Seattle Times and           ern California Chapter, 2008
serve as a model for building Cali-
                                          co-convener of Journalism That Matters
fornia Watch, which was still in the
                                          Pacific Northwest
planning stages.                                                                  CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 4
The Bailey Project’s model had gained       PART TWO                                         simultaneous modes: survival and
a great deal of positive attention. It
was clear that we had hit the tipping       Diving into                                      growth. In the mainstream journalism
                                                                                             world, the gutting of newsrooms was

                                            the world
point – the point at which news or-                                                          accelerating and the global financial
ganizations with disparate skills and                                                        markets were beginning to destabilize.
expertise and shrinking resources
were better off working together. We
knew that we were doing great jour-
                                            of fundraising                                   I had no experience writing a propos-
                                                                                             al and never had been in a situation in
                                                                                             which there were multiple potential
nalism, which felt good, but the col-
laboration was necessary to keep the
investigation going; it was producing
                                            brings many                                      funders with differing mandates, pro-
                                                                                             grammatic interests, personalities and
stories that eventually led to convic-
tions and reforms in the Oakland
                                            lessons                                          idiosyncrasies. My experience with
                                                                                             budgets and planning documents
                                                                                             had been with publishers and corpo-
Police Department.
                                            The Center for Investigative Report-             rate executives. When I was editor of
With the Chauncey Bailey Project, we        ing was poised to undergo a dramatic             The Philadelphia Inquirer, the news-
learned that we could control distri-       relaunch in the spring of 2008, tak-             room had an array of resources that
bution through as many partner rela-        ing us fully into the age of the In-             seemed limitless compared with
tionships as we could manage – print,       ternet and beyond, but if you visited            where I now was.
television, radio, websites – and that      our humble Berkeley office, it would             And very important, by comparison,
traditional concerns about exclusivity,     have been impossible to imagine the              I was used to dealing with one direct
even with 15 or 20 organizations in-        changes ahead.                                   funding source, a publisher who ne-
volved, were less relevant if a story was
                                            The CIR workplace was in what was                gotiated with corporate bosses, occa-
strong and compelling. While most
                                            once the loft of an old horse stable in          sionally with me in the room. When
editors, including me, would have de-
                                            a mixed-use neighborhood near the                those meetings were over, you knew
manded exclusivity in the past, they
                                            original Berkeley Bowl, a local land-            where you stood. Still, as a journal-
now preferred to be part of something
                                            mark.With no central heating system,             ist, I was never trained for those kinds
big rather than be excluded.
                                            it could be brutally hot or cold. The            of negotiations. In that world, when
Every news organization involved in         staff worked with scarves, fingerless            revenue and profit numbers were
the Chauncey Bailey Project had the         gloves and wool caps on cold days and            met, there was relative tranquility. But
right to post each story on its web-        in warm, blowing wind generated by               when revenue and profits dropped,
site at the same time.What this meant       industrial fans, their cables crisscross-        nothing else mattered but making
was that if the embargo time was 10         ing the floor, in the warmer months.             or adjusting the financial goals. That
p.m., a story went live then across all     We were a struggling nonprofit with              environment was filled with anxiety,
the news organizations. Television          no frills.                                       conflict, distrust and shortsighted so-
stations with 10 p.m. broadcasts re-                                                         lutions, all driven by the bottom line.
ported the story on air then. If their      In the late spring, the staff began to
                                            pull together the detailed plans for a           Money-driven conversations were
broadcast was at 11 p.m., it was live
                                            new California project, a plan to cre-           never comfortable for me, but they
on their website earlier and aired on
                                            ate a statewide investigative reporting          were now the central and most crucial
TV later. For newspapers, it meant
                                            team covering major issues like educa-           element of my role in moving Cali-
web first, print in the morning. For
                                            tion, the environment and health care.           fornia Watch and CIR forward. Un-
radio, generally, it was websites first
                                            The job of putting the funding pro-              like the newspaper industry, however,
and broadcast at drive time in the
                                            posals together fell to Associate Direc-         dealing with foundations was never
morning. We could time the release
                                            tor Christa Scharfenberg and Devel-              about making a number; it was about
and coordinate it with many news
                                            opment Officer Cherilyn Parsons. As              convincing them that you could lead
organizations in different media. It
                                            CIR’s executive director, I did a final          an organization that could make a
sounds simple today, but in 2008, it
                                            edit and review, but their knowledge             difference, and, specifically, convinc-
was innovative. And it worked.
                                            and experience in grant writing and              ing them to invest in the California
The Chauncey Bailey Project’s sto-          foundation interests were invaluable.            project. A friend told me, “You are
ries saturated the Bay Area. It was a                                                        the product.” That it rested so heavily
tremendous, positive lesson, not only       At the same time, we were trying to              on me to sell the idea and vision
for the project, but for the profession     keep CIR alive, funding other po-                to potential funders was unsettling.
of journalism. The project shaped           tential projects and managing exist-
where we were about to go next.             ing editorial work. We were in two
…                                                                                       CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 5
With foundations, I was soon to learn,    and CIR’s future were as reliant on              “You,” he said. “You need the support
you operated on their cycle and at        their skills and persistence as anyone’s.        around you to do what you can do.”
their pace. They have many suitors.
                                          Around this time, in the spring of               I did not realize it at the moment, but
They have internal dynamics, con-
                                          2008, I had my first one-on-one con-             he got the vision. As a businessman
flicts and staff changes that can alter
                                          versations with philanthropists. The             and entrepreneur, Hellman under-
your organization’s life, for better or
                                          first step is getting in the door. Some-         stood the concepts I was laying out,
worse. But as I was reminded again
                                          times, the door can be opened by                 and he was thinking about how to
and again, the job of foundations is
                                          chance or by contact made through                support them, and me.
to give away money. My job was to
                                          board members, friends or acquain-
present a strong organization and ar-                                                      I came out of the meeting with a
                                          tances. Other times, the door never
gument for their investments.                                                              good feeling. I liked Hellman, and he
                                          opens. There is no real training for
                                                                                           wanted to meet again. I had been told
There was a herky-jerky rhythm to         this.You are selling your wits, person-
                                                                                           that “developing” an individual do-
the various foundation funding cycles     ality, passion and vision; chemistry is
                                                                                           nor could be a lengthy process. It was
and board schedules, which left very      essential.
                                                                                           about relationship building, and here
little time for me to do almost any-
                                          A friend who had secured funding                 it was in practice.
thing else at CIR. “Face time” with
                                          from George Soros for a business proj-
funders, which required the mun-                                                           Over the next few months, I met
                                          ect years ago told me that in meet-
dane scheduling and confirming of                                                          with Hellman several times. He said
                                          ing a potential grantee, Soros would
many meetings, was as essential as                                                         he would help and made a $100,000
                                          know in a couple of minutes whether
understanding the interests of each                                                        gift from his family foundation. More
                                          he would fund you. He said Soros
foundation. I traveled frequently to                                                       important, he offered to host a lun-
                                          made those decisions with his gut.
meet with foundation staff members,                                                        cheon in his office for potential do-
                                          Through another friend, I was able
which often involved three-day cross-                                                      nors, some of his friends and anyone
                                          to meet San Francisco philanthropist
country trips with as many as five                                                         I wanted to invite. This was a big op-
                                          and billionaire financier Warren Hell-
meetings a day. Getting in the door                                                        portunity. His advice to me was not
                                          man.When I asked more experienced
was not always easy. The experience                                                        to talk about stories, but about the
                                          fundraisers how I should prepare for
of Scharfenberg and Parsons was cru-                                                       new model.
                                          that meeting, the consensus was “be
cial to opening doors. But the meet-
                                          yourself.”                                       On the morning of the luncheon,
ings were imperative to developing
a rapport with very busy program                                                           the Hearst Corp. announced that
                                          I went to Hellman’s office. His clothes
officers.                                                                                  it might sell or close the San Fran-
                                          were rumpled; his shoes were worn
                                                                                           cisco Chronicle. When I walked into
                                          and comfortable-looking. He took off
I was a novice at this, but every step                                                     Hellman’s boardroom, he walked up
                                          his sports jacket and, without looking,
was a new lesson.                                                                          to me, grabbed my elbow, pulled me
                                          tossed it in a heap on a corner chair.
                                                                                           aside, looked me in the eye and asked,
FACE TIME WITH A BILLIONAIRE              I’d never met anyone with his wealth,            “Should I buy the Chronicle?”
PHILANTHROPIST                            and I knew he had the capacity to be
                                                                                           I told him I didn’t think it would be a
The most effective face-to-face meet-     a financial game changer for CIR. I
                                                                                           good investment.
ings occurred when I was able to con-     immediately felt comfortable with
vey our vision and mission and relay      him; I told him about my back-                   As he got more involved in seeing
my personal story as a journalist. Par-   ground, we talked sports, and I even-            how he could help stabilize San Fran-
sons had to be present at many of the     tually launched into where I hoped               cisco journalism, Hellman’s interest in
meetings to coordinate follow-up and      to take CIR and the kinds of journal-            CIR waned (though he did continue
draft the proposals. Juggling multiple    ism we would do. I did not feel like             his generous support for two more
foundation requests and proposals         a salesman, though I suppose that’s              years), and his focus went to funding
meant setting up a rigorous manage-       what I was.                                      his own startup project, The Bay Cit-
ment system for which Scharfenberg                                                         izen, a San Francisco online news site.
                                          After a few minutes of my “vision
and Parsons had responsibility. They      talk,” Hellman stopped me.                       I understood his thinking, and I
had my trust, and they had my back.                                                        greatly appreciated his support. Large
Very important for me, they pushed        “We have to fund the mother,” he said.
                                                                                           individual gifts are a crucial pillar of
back, asked questions, understood our     “The mother?” I responded. I had no              the sustainability formula for CIR
mission and turned that vision into       idea what he meant.                              and all successful nonprofits. I now
clear prose. The California project                                                        knew that I could make a positive im-

                                                                                      CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 6
pression on individual philanthropists.   the focus of our growth strategy.              an important role in our democracy,
But I also had learned that building                                                     and that role had to evolve and be
                                          As the financial crisis exploded, our
these relationships wouldn’t always                                                      supported going forward.
                                          anxiety mounted, as did pressure on
translate into support that could pro-
                                          newsrooms. Our primary argument                The passion that pushed us at CIR
vide the type of financial resources
                                          for the state project had been the             was also born out of personal convic-
we needed to reach our vision.
                                          precipitous decline in the number              tions. My father had started the jour-
As the Hellman interlude unfolded         of journalists covering Sacramento.            nalism program at The City College
and unraveled, we also were work-         By the fall of 2008, the number of             of New York in the 1930s. He died
ing with many foundations, large and      reporters in California’s capital had          at age 95 in the spring of 2008, a few
small. It is important to have many       been more than halved in five years.           months after I started at CIR. As I
lines out and be ready to evolve and      Every news organization in the state           went though his files after his death, I
adjust your thinking and strategies.      was undergoing dramatic cuts. And              found a yellowed piece of paper with
                                          when cutting is the focus, innovation          two typewritten paragraphs:
For example, in initial conversations
                                          is nearly impossible.
during the spring of 2008, we were                                                       “Why should freedom of speech and free-
talking about creating a “destination     We had to think and act differently.           dom of press be allowed? Why should
website” for the California project.      And for me, the Chauncey Bailey                government, which is doing what it be-
We were considering the idea of be-       Project continued to be a guide. Dur-          lieves to be right, allow itself to be criti-
ing the go-to site for in-depth Cali-     ing this time, CIR board members               cized? It would not allow opposition
fornia news, including our own in-        were watching. They were not active-           by lethal weapons. Ideas are much more
vestigations and aggregated content       ly engaged in formulating a strategy           fatal things than guns. Why should any
from around the state.                    or raising money, but they were 100            man be allowed to buy a printing press
                                                                                         and disseminate pernicious opinions cal-
But at the same time, the Chaunc-
                                                                                         culated to embarrass the government?”
ey Bailey Project demonstrated the
strength of collaborative reporting       The collaborative model,                       -Nikolai Lenin, 1920
and distribution. We had created the      publishing through many                        “The basis of our governments being the
consistent ability to reach large au-                                                    opinion of the people, the very first ob-
diences through many simultaneous         partners simultaneously,                       ject should be to keep that right; and were
publishing and broadcast partners. It     became central to the vi-                      it left to me to decide whether we should
would have been foolish to ignore                                                        have a government without newspapers,
that successful learning experience.      sion for CIR and California                    or newspapers without a government, I
Through the project – which re-           Watch.                                         should not hesitate a moment to choose
vealed a shoddy police investigation                                                     the latter.” – Thomas Jefferson, 1787
and led to two murder convictions in
                                          percent supportive of the concept
2011 – we saw that large audiences
                                          and our efforts. By the end of 2008,           We were in a different world from
could be reached through the multi-
                                          though we had proposals under way,             when those statements were made,
platform, multi-partner approach.
                                          the future of CIR and the California           but the words resonated with me and
That experience ultimately steered
                                          project were very uncertain.                   still rang true.
us from the destination website idea.
The collaborative model, publishing       The complexity of our collaborative,           During this time, former San Francis-
through many partners simultane-          multi-platform multimedia model                co Chronicle reporter Louis Freed-
ously, became central to the vision for   was going to be a challenge to cre-            berg was having conversations the
CIR and California Watch.                 ate and manage. Adding to the chal-            William and Flora Hewlett Founda-
                                          lenge was the fact that we still had no        tion regarding his own California ini-
NAILING DOWN FOUNDATION GRANTS            guarantee of funding. But the conver-          tiative, and I had been asked by the
Work with the program officers and        gence of the collapse of legacy media,         Irvine Foundation to consider work-
consultants with the John S. and          the availability of talented yet frus-         ing with him. He and I had talked
James L. Knight Foundation and the        trated journalists, advances in tech-          about this earlier and now decided to
James Irvine Foundation accelerated       nology and interested funders created          work together rather than compete
after the summer of 2008. In the fall,    opportunity.                                   for shrinking funds. Funders clearly
we received a planning grant from the                                                    prefer collaboration among poten-
                                          The underpinning of that opportuni-
Irvine Foundation that supported more                                                    tial grantees – another lesson quickly
                                          ty was a shared belief that journalists
staff, as the California project became                                                  learned.
                                          and investigative reporting had played
                                                                                    CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 7
The narrative for our proposal was          longtime journalist and former UC                diately from Milwaukee during his
taking shape as we honed key prin-          Berkeley Graduate School of Journal-             weekends and evenings to finalize
ciples. To develop and test this model,     ism staff member Marcia Parker was               staffing and budget.
the California project would:               hired to help with the startup. Knight,
                                            because of the chaos in the financial            BUILDING THE TEAM
p   Develop collaboration as a key
                                            markets, deferred a decision until its
    strategy for the news operations of                                                      Katches and Freedberg came from
                                            June 2009 board meeting. We decid-
    the future                                                                               very different backgrounds, but they
                                            ed to begin planning to launch the
                                                                                             shared the belief that there was an op-
p   Implement multimedia distribution       project, but not to actually launch it
                                                                                             portunity and need for a new kind of
    as part of every story and test new     or make further hires until we knew
                                                                                             journalism organization in California
    digital technologies                    our full funding commitment.
                                                                                             that would serve the interests of the
p   Develop innovative, replicable          Knight was pushing us to be as in-               state’s citizens. Each had envisioned
    strategies that can generate            novative as possible around distribu-            his own model for how this organiza-
    revenue from multimedia content         tion, engagement and sustainability.             tion might work.
    and help sustain operations             I agreed with those core strategies,
                                            though I also believed our ability to
During the last quarter of 2008, we         generate strong stories would be the
submitted the proposals to the Irvine,      basis of our success and core compe-
                                                                                             ... we announced that we
Hewlett and Knight foundations. The         tency. I wanted to establish the proj-           were hiring six reporters
total original budget for the first year    ect’s journalistic credibility as quickly
of California Watch was nearly $1.5         as possible. That meant we needed
                                                                                             and two multimedia
million. That would have covered
14 positions and a portion of CIR’s
                                            strong editorial leadership. As word             producers. Nearly 700
                                            spread of our good fortune with
core staff. We had been working very        the Irvine and Hewlett foundations,               journalists applied.
closely with program officers at all of     journalists began contacting us.
the foundations. Each had its own an-
gle of interest in the project. Irvine’s    Mark Katches, a Californian who had              Katches, who started his career in the
mission is to expand “opportunity for       been hired by the Milwaukee Jour-                Bay Area and also worked in Sacra-
the people of California to participate     nal Sentinel in 2006 to create and run           mento and Southern California, was
in a vibrant, successful and inclusive      an investigative reporting team, and I           considered one of the best investiga-
society.” Thus, that foundation saw         made contact shortly after the Irvine            tive editors in the country. He had a
the decline of state reporting as a seri-   grant was approved. He also sent me              strong personality and was extremely
ous threat. We worked with the edu-         a proposal that he had put together              organized. Although he had a secure
cation program at Hewlett, which was        on his own months before for an in-              position in Milwaukee, coming off
seeking increased coverage of educa-        vestigative reporting project based in           a Pulitzer Prize win for his staff, his
tion issues. Knight is the single largest   Sacramento. His thinking, derived                family grew tired of the harsh Wis-
funder of journalism in the United          from years of reporting and editing              consin winters. He was ready to get
States, with a keen interest in high-       in California and Sacramento, mainly             back to his home state and be part of
quality journalism, new technologies        for The Orange County Register, was              building a new model of journalism.
and community engagement.                   remarkably similar to ours. He called
                                                                                             Freedberg, an anti-apartheid South
                                            his plan California Watch and had
Each of the potential funders knew                                                           Africa native, had seen injustice first-
                                            already bought the domain name –
of the others’ interest in the project,                                                      hand. He had a long career in Califor-
                                            which he later transferred to CIR.
and they all conferred about our proj-                                                       nia journalism as well, most recently
ect.That allowed us to ensure that the      Our leadership team met with Katch-              at the Chronicle. He had left that
three proposals complemented each           es, and he was a clear choice to run             newspaper hoping to create a media
other and provided comprehensive            the project if we secured funding. In            “collaborative” in California. He had
and staggered support over the proj-        June, the Knight Foundation awarded              worked in the nonprofit journalism
ect’s first three years.                    CIR a two-year $1.3 million grant                sector as a young man, including with
                                            for California Watch, bringing the               the legendary Sandy Close, executive
By the end of 2008, Irvine had agreed       total funding for the project to $3.7            editor of Pacific News Service and its
to a $1.2 million grant over three years.   million over three years. Katches was            offspring – the ethnic media collab-
In March 2009, Hewlett matched Ir-          hired with a start date of Aug. 1. But           oratives New California Media and
vine. Freedberg began working with          he began working with us imme-                   New America Media.
us as director of the project, and
                                                                                        CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 8
In early July, we were ready to start      journalists were interested in being          PART THREE
hiring. While we had a large amount
of money, it had to stretch over three
                                           part of building something new. Even
                                           with our uncertain future, applicants         California
                                                                                         Watch
years. The budget was tight, and we        were willing to be part of what we all
needed to maximize it. We were set-        saw as a noble experiment.
ting out to cover the largest state in
the country. Through journalism em-
ployment websites, we announced
                                           Our new team would need the ability
                                           to adapt to changes and opportuni-
                                           ties in technology. I did not want a
                                                                                         Comes
that we were hiring six reporters and
two multimedia producers. Nearly
700 journalists applied. Marcia Parker
                                           change-resistant culture wedded to
                                           past practices. We needed to have a
                                                                                         to Life
                                           flexible and nimble organization. We
managed the onslaught. As we be-                                                         As reporters and editors began to ar-
                                           needed to be constantly looking out-
gan our early strategy sessions and                                                      rive from around the country in Au-
                                           ward to the audience and our part-
thought about the qualities we were                                                      gust 2009, we had the energy, and the
                                           ners’ needs.
seeking in new staff members, there                                                      chaos, of a startup.
was agreement that we would be cre-        Katches came on the scene with the
ating a multi-platform, collaborative      authority to shape the editorial team,        In all my years as an editor at news-
news organization where everyone           which would be reporting to him. He           papers, I never had been involved in
had to think of himself or herself as a    had the experience, credentials and           a strategy that actually added staff.
potential entrepreneur in addition to      reputation to build the unit. In the          Suddenly, the Center for Investiga-
being a journalist.                        end, we hired the team we had envi-           tive Reporting was exploding, and
                                           sioned: from veteran California jour-         so were the challenges and rewards
In conversations with senior staff, all                                                  of managing growth. As executive
                                           nalists Lance Williams (San Francisco
of whom were involved in the inter-                                                      director, I preferred this scenario,
                                           Chronicle) and Robert Salladay (Los
view process, we stressed the need to                                                    but I quickly learned that managing
                                           Angeles Times); to younger reporters
be clear with applicants that this was a                                                 growth is as challenging as managing
                                           Erica Perez (Milwaukee Journal Sen-
fragile, but great, opportunity to build                                                 cutbacks. Downsizing creates an en-
                                           tinel), Christina Jewett (ProPublica),
something unique. We also empha-                                                         vironment of gloom and a sense of
                                           Corey G. Johnson (The Fayetteville
sized that everyone would be part of                                                     failure in newsrooms. It is emotional-
                                           Observer) and Chase Davis (Des
the evolution of the project, and they                                                   ly distressing for everyone, and it was
                                           Moines Register); to multimedia pro-
had to be open to, and comfortable                                                       personally brutal for me. But when
                                           ducers Mark Luckie (10,000 Words)
with, collaboration internally and ex-                                                   you are building and more than dou-
                                           and Lisa Pickoff-White (freelancer);
ternally. We also were determined to                                                     bling your organization, the sudden
                                           to data analyst Agustin Armendariz
hire a diverse team.                                                                     addition of staff creates an exhilarat-
                                           (The San Diego Union-Tribune).
The range of applicants was striking,                                                    ing but complicated brew. Issues and
                                           In July 2010, California Watch was            problems come flying at you from so
from multiple Pulitzer Prize winners
                                           found by the American Society of              many directions that decisions have to
from legacy newspapers to younger
                                           News Editors to be one of the most            be made quickly using both your gut
journalists who had worked only
                                           diverse online newsrooms in the               and your head.
for web-based news organizations.
                                           country.
Katches, who had been on the board                                                       My role during this initial period was
of Investigative Reporters and Edi-        We were poised to take off, but there         to instill confidence and trust in the
tors and involved with its mentoring       would be bumps and challenges ahead.          new team and to somehow make sure
program, also had connections to a         …                                             the culture we were creating was as
network of young, talented and am-                                                       open and flexible as we envisioned.
bitious journalists.                                                                     This may sound easy, but I knew how
There was an abundance of new                                                            unpredictable things could be, as with
multimedia journalists on our list and                                                   any team, when you factor in person-
strong computer-assisted reporting                                                       alities and egos.
applicants. We also were looking for                                                     While we were hiring and getting the
people who had multiple-platform                                                         new staff in place, Louis Freedberg,
storytelling skills and were comfort-                                                    who was part of the management staff
able users of social media and new                                                       of California Watch, traveled to vari-
technologies. It was clear that many                                                     ous parts of the state to discuss our

                                                                                    CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 9
plans with editors and news directors       Close’s New America Media (NAM)
and to assess their potential interest in   had with ethnic media. Another les-            CALIFORNIA WATCH LAUNCH
our stories. There was plenty of in-        son we were putting into practice was          PRESS COVERAGE >>
terest – mixed with skepticism about        not to duplicate something that an-
                                                                                           “California Watch Says ‘Yes’ to
how our new model would fit in the          other organization already did well.
                                                                                           Open, Networked Investigative
traditional journalism world – but no       And NAM does what it does really
                                                                                           Reports”
commitments.                                well. NAM’s staff would translate our
                                                                                           PBS’ “MediaShift,” Dec. 17, 2009
                                            stories, sometimes for a fee, and dis-
Through the Chauncey Bailey Proj-                                                           “Filling the Gap: California Watch,
                                            tribute them to their network. They
ect, I had gotten to know key lead-                                                        a new investigative reporting
                                            don’t do this for every story, and go-
ers at KQED. The influential public                                                        venture, is launching a beefed-up
                                            ing forward, we can do a better job of
broadcasting radio station in the Bay                                                      online operation”
                                            working with them on reporting. But
Area has statewide reach, as well as                                                       American Journalism Review,
                                            the times we’ve worked together have
strong ties to National Public Radio.                                                      August/September, 2009
                                            been successful.
We approached KQED’s manage-
                                                                                           “California Watch’s revenue model:
ment with an idea: Would they be            All of this activity – the new deal-
                                                                                           Charge news outlets, target donors”
willing to partner and work full time       making, the opportunities and growth
                                                                                           Nieman Journalism Lab, Nov. 17,
with California Watch? A proposal           – was like a shot of adrenaline. Our
                                                                                           2009
was made that we split the salary and       small loft was abuzz with energy. It
expenses for Michael Montgomery,            was exciting and crowded. Everyone             “California Watch’s Revenue Model”
a veteran radio producer who had a          could hear each other’s phone calls;           The Nonprofit Road, Nov. 17, 2009
history of working with both orga-          “internal communications” literally            “Public TV, Radio Stations to In-
nizations. We wanted him to have full       meant calling across the room. When            crease Local Investigative Coverage
access to our investigations. California    consultant Marcia Parker pushed                as Columbia Report Advised”
Watch and KQED would collabora-             back her chair from her desk, she              Poynter Online, Nov. 12, 2009
tively make the decisions on which          hit the chair of our chief fundraiser,         “Amid Newsroom Cutbacks Are ‘
stories to pursue.                          Cherilyn Parsons. The refrigerator             Watchdogs’ Still Awake? And Can
                                            was overflowing.                               Outsiders Fill the Gaps?”
We would not impose creative con-
                                                                                           Editor & Publisher, Oct. 29, 2009
trol over radio; our reporters and edi-     LAUNCHING CALIFORNIA WATCH
tors would work together, and CIR
would have the opportunity to re-           From the beginning, I knew we could        story, which would be pegged to the
view final scripts to make sure that all    not create two distinct cultures with-     anniversary of Sept. 11, offered a solid
of our facts matched and that impor-        in CIR – the national reporting desk,      roadmap for testing our collaborative
tant interviews conducted for radio         where we had a few projects under          model. While Schulz could write the
could be woven into print versions of       way, and California Watch – though it      overall story for the state, he also had
stories. Montgomery would work out          was challenging to integrate the two       detailed data for almost any county or
of both our office and KQED’s, but          entities. There had to be a symbiosis      locality, which offered a great avenue
needed to be in KQED’s studios to           between CIR and our potentially            for partnering with media outlets
record his work. (Current newspaper         formidable baby.                           throughout California to localize the
covered the collaboration.)                 What better way to do this than            larger investigation.
The partnership with KQED was               through our inaugural California           Now we had to figure out distri-
a tremendous opportunity for us to          Watch story? G.W. Schulz, a CIR            bution. Would editors be open to a
consistently work with a highly re-         staff member, had been working on          ready-made, unique 9/11 anniversary
spected media partner and reach a           a project on state-level homeland          story? Would they demand exclusiv-
statewide broadcast audience in the         security activities and spending. He       ity? Would we charge for the story?
millions. (KQED syndicates its “Cali-       had gathered extensive information         We decided we would establish a fee
fornia Report” to every public radio        and data on every state. As a way to       if a newspaper wanted to publish our
station in the state.)                      quickly launch California Watch, even      work. If we worked together with
                                            as the new staff was settling in, we       a news outlet from inception, we
We also wanted to reach beyond the          decided to break out a story focused       would not charge.
state’s English-speaking residents.         on California, looking at waste and
We knew we could not develop the            abuse within the multimillion-dollar       As we began to notify potential part-
relationships or stature that Sandy         homeland security grant system. This       ners in late August, I thought we


                                                                                 CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 10
would be fortunate if we got two to         We began making as many calls as we        in Los Angeles translated the story
four news organizations to sign on.         could, describing California Watch         into Spanish, published the story and
Freedberg, Parker, California Watch         and CIR to editors.We explained that       allowed us to distribute their transla-
Editorial Director Mark Katches and         we had a story in which they might         tion to other Spanish-language out-
I divided up news organizations in          be interested, describing how it could     lets, an arrangement we have contin-
the state on the basis of personal rela-    be localized, letting them know that       ued. We did not charge any of these
tionships. Between us, we knew many         we were offering it to others around       key partners in exchange for their
of those we would call or e-mail. We        the state, possibly even other media       contributions to the project.
needed distribution. So what if some-       in their market, telling them we were
                                                                                       Coordinating the release was a lo-
one said they would not or could not        charging (cringe), and describing
                                                                                       gistical feat. The embargo was set to
pay? Did distribution trump revenue?        timing and plans for release.
                                                                                       the time of the KGO-TV evening
There was internal disagreement
                                                                                       broadcast, with all news outlets free
about this. Some felt we should es-
                                                                                       to post to their sites and then publish
tablish market value. Others felt we
should try to reach the broadest audi-      Schulz’s story ran on the                  or broadcast on their own schedule.
                                                                                       No one complained. In fact, the only
ence possible, which would mean ne-         front page of about two                    criticism was from some news organi-
gotiating lower prices if news outlets
                                            dozen newspapers, reach-                   zations asking why they hadn’t been
balked. We would ask that the story
                                                                                       part of it. We were stunned. News or-
be published on websites as well, with      ing more than 1.8 million                  ganizations wanted to be part of this.
links back to our site for supporting
stories or data.                            subscribers, and on televi-                What was surprising to us was how
                                            sion, radio, news websites                 the need for exclusivity, once so sac-
Several factors helped us succeed in
                                                                                       rosanct throughout print as well as
this initial distribution challenge. Per-
sonal relationships mattered. We each
                                            and in ethnic media outlets                broadcast, fell by the wayside. Our
                                                                                       new model was being widely ac-
could get editors to respond to us          throughout the state.                      cepted and, better yet, adopted. Audi-
nearly all of the time, and CIR had
                                                                                       ences were so fragmented that news
credibility and a positive reputation
                                                                                       organizations would rather share a
within editing circles for accurate,        We had no idea if this would work,
                                                                                       good, unique story than not have it
credible reporting. As we all came          but it did. Schulz’s story ran on the
                                                                                       and cede it to their competition. And
from traditional news organizations,        front page of about two dozen news-
                                                                                       in this era of shrinking revenues, most
we were sensitive to the needs and is-      papers, reaching more than 1.8 mil-
                                                                                       media could not afford to finance the
sues of these newsrooms whose edi-          lion subscribers, and on television,
                                                                                       depth of reporting CIR and Cali-
tors we were contacting. We wanted          radio, news websites and in ethnic
                                                                                       fornia Watch wanted to do. That first
to make this process as easy as possible    media outlets throughout the state.
for our clients. The process was time
                                            We produced the print story at three
consuming but crucial.
                                            different lengths and edited custom
Freedberg, Katches and I had dif-           versions for several news organiza-          CALIFORNIA WATCH IN 2010
fering comfort levels with the “sales       tions. In San Francisco, KGO-TV              SELECTED PRESS COVERAGE >>
pitch.” We established a rough pric-        produced a 5-minute piece based on           “California Watch Editorial Director:
ing structure that was flexible when        our reporting and featuring our re-          Exclusives No Longer That Important”
it came to pushback. The pricing            porter; they were even able to con-          Mediabistro, July 28, 2010
was based on circulation of newspa-         duct a key interview that we were            “California Watch Launches Site to
pers and ranged from $50 to $350 for        unable to get, which helped strength-        Track Gov Candidates’ Statements”
the story. (We have since increased         en the entire investigation.                 Mediabistro, June 21, 2010
our fees significantly.) News web-
                                            The Marin Independent Journal as-            “The New Investigators”
sites would get the story for free, as
                                            signed one of its photographers to the       Columbia Journalism Review,
would other nonprofits and KQED.
                                            story and then allowed us to distrib-        May/June 2010
With hindsight, the amount of back
                                            ute those photos to all of our part-         “Can newspaper muckraking carry
and forth and our anxiety over “the
                                            ners. Through our partnership with           on in nonprofits?”
sales pitch” was comical, given the
                                            New America Media, the story was             Associated Press, Jan. 17, 2010
relatively small amounts of money we
                                            translated and distributed in Chinese,
were seeking. But it was outside of
                                            Vietnamese and Korean. La Opinion
our journalistic comfort zone.

                                                                                 CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 11
story taught us a great deal about not       freelancers had more than 35 inves-           there was so much more we wanted
being afraid to try new things and to        tigations under way. With help from           to be able to do with each story –
take risks. Our clients – news orga-         consultant Susan Mernit, we also              but there was only so much our staff
nizations – and their content users          launched the California Watch web-            could do. Some skills were lacking.
would let us know what worked.               site. It featured close to 20 searchable      We had no photographer or graphic
                                             databases and daily blogging by our           artist on our team, for instance.
REACHING WIDER AUDIENCES                     reporters and editors. We also es-
                                                                                           The effort to think with about visuals,
As thrilled as we were with the reach        tablished an aggressive social media
                                                                                           multimedia and audio involved a cul-
of our first story, it also gave us a look   strategy. Our model was to continue
                                                                                           tural re-education for some of our
at one of our primary challenges go-         to distribute through others, but we
                                                                                           reporters. We needed to shed the
ing into the future: how to engage           wanted our site to showcase our work
                                                                                           traditional media practice of keep-
and capture our audiences. By pub-           and not be dormant between investi-
                                                                                           ing stories “secret” from all but top
lishing through dozens of other out-         gative stories.
                                                                                           editors before publication. Instead, we
lets, we had limited knowledge about,        We were in a period of relative fund-         wanted everyone to embrace a rou-
or access to, our readers, viewers and       ing stability, and we moved in January        tine of presenting stories-in-progress
listeners. Moving forward, our stories       to a larger office in Berkeley, with the      to a group of colleagues who could
often would be the most read and             modern conveniences of heating and            help build interactive graphics, video,
e-mailed on other news sites, amass-         air conditioning, sufficient bandwidth        radio and animation. The broader
ing hundreds of reader comments              to keep our computers from crash-             team would not only ask questions,
and tens of thousands of page views.         ing, and a desk for everyone. Our new         but also think of ways to take the facts
The blessing and curse of our wide           home is less expensive than San Fran-         and data and use them to tell the sto-
and nonexclusive distribution net-           cisco office space, which we also con-        ry in their specialty. This was vital to
work is that it takes full advantage of      sidered, and is close to UC Berkeley          producing multi-faceted stories across
the web and new media: Our stories           and its Graduate School of Journal-           various platforms so that each ele-
travel, so they reach huge audiences,        ism. Our proximity to the journalism          ment could be in process simultane-
but it is extremely difficult to quan-       school has enabled some of us to teach        ously as we headed to a release date.
tify, capture and engage those people        or guest lecture there – and to find
when they essentially “belong to”                                                          It was much easier to create and shape
                                             ways to collaborate with students.
other outlets. We’ve become more                                                           this model from the beginning than
sophisticated in tracking the reach of       While signing a five-year lease at our        it would have been to transform an
our content. But we still need to get        new location gave us a lower rate,            entrenched legacy newsroom, where
better at it so that we can accurately       there was also an element of risk;            change was typically met with resis-
measure our audience. Knowing who            there is no certainty of funding that         tance. In this new model, any ques-
our readers, viewers and listeners are       far into the future. It was a roll of the     tion was a good question, and staff
helps us engage with our audience            dice. More and more, I was learning           members had to be reminded and en-
directly. It’s also an important metric      that there’s a lot of crapshooting in         couraged to take risks and think dif-
for our funders.                             the decision making of a nonprofit            ferently about storytelling and reach-
                                             leader. Yet, without taking risks, you        ing disparate audiences.
The distribution of our first story ex-      cannot grow.
ceeded our wildest expectations. We                                                        More and more of my time was in-
followed up with two more packages           As we adjusted to our new workspace,          volved in fundraising and internal
in the fall of 2009 – one in November        our team’s personalities, strengths           issues mainly related to managing
on the failure of a program to reduce        and weaknesses became clearer. We             personalities, egos and the conflicts
class sizes in K-12 schools and anoth-       focused on stories and creating the           that did arise, as they would in any
er in December on the an influen-            model and, most important, a culture          growing workplace. I felt fortunate
tial campaign donor. We also opened          in which multiple platforms and skills        that I had management experience
our four-person Sacramento bureau,           were at the table from the beginning          in dealing with personnel issues in
based in KQED’s capital office. Sac-         of a project. But our gaps were evi-          my past roles, albeit in much larger
ramento veteran Bob Salladay works           dent. Every newspaper editor has had          organizations. In a smaller work-
as CIR’s senior editor there with re-        the experience of having a deeply re-         place, such issues are magnified
porters Corey G. Johnson, Christina          ported story come to a close when             and must be dealt with swiftly
Jewett and Chase Davis.                      someone asks, “Where are the photos           or they can become poisonous.
                                             and graphics?” Despite our all-out at-
By January 2010, our investigative           tempt to cover our multimedia bases,
reporters and a stable of outstanding
                                                                                     CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 12
Reinventing Journalism | CIR
Reinventing Journalism | CIR
Reinventing Journalism | CIR
Reinventing Journalism | CIR
Reinventing Journalism | CIR
Reinventing Journalism | CIR
Reinventing Journalism | CIR
Reinventing Journalism | CIR
Reinventing Journalism | CIR
Reinventing Journalism | CIR
Reinventing Journalism | CIR

More Related Content

Similar to Reinventing Journalism | CIR

Nexus.LH.Lies.draft1 (1) (1)
Nexus.LH.Lies.draft1 (1) (1)Nexus.LH.Lies.draft1 (1) (1)
Nexus.LH.Lies.draft1 (1) (1)Leon Horton MA
 
AN INTRODUCTION TO JOURNALISM
AN INTRODUCTION TO JOURNALISMAN INTRODUCTION TO JOURNALISM
AN INTRODUCTION TO JOURNALISMStacy Taylor
 
Mountains Beyond Mountains Essay.pdf
Mountains Beyond Mountains Essay.pdfMountains Beyond Mountains Essay.pdf
Mountains Beyond Mountains Essay.pdfStacy Marshall
 
JOURNALISM AND THE CHURCH
JOURNALISM AND THE CHURCHJOURNALISM AND THE CHURCH
JOURNALISM AND THE CHURCHTunde Saduwa
 
More Than Both Sides — Redefining Objectivity 23.pdf
More Than Both Sides — Redefining Objectivity 23.pdfMore Than Both Sides — Redefining Objectivity 23.pdf
More Than Both Sides — Redefining Objectivity 23.pdfLogan Aimone
 
Chapter 9: Make the News Comprehensive and Proportional
Chapter 9: Make the News Comprehensive and ProportionalChapter 9: Make the News Comprehensive and Proportional
Chapter 9: Make the News Comprehensive and ProportionalKelley Wollman
 
Group 6 Presentation
Group 6 Presentation Group 6 Presentation
Group 6 Presentation kcoster1
 
Journalism 3.0
Journalism 3.0Journalism 3.0
Journalism 3.0profdaly
 
THE PLACE OF COLUMNISTS IN A NEWSPAPER
THE PLACE OF COLUMNISTS IN A NEWSPAPERTHE PLACE OF COLUMNISTS IN A NEWSPAPER
THE PLACE OF COLUMNISTS IN A NEWSPAPERFrederick Owino Oyaro
 
Author Greg Dobbs Case Study
Author Greg Dobbs Case StudyAuthor Greg Dobbs Case Study
Author Greg Dobbs Case StudyiUniverse
 
Nursing Leadership Essay.pdf
Nursing Leadership Essay.pdfNursing Leadership Essay.pdf
Nursing Leadership Essay.pdfKathleen Harvey
 

Similar to Reinventing Journalism | CIR (20)

Nexus.LH.Lies.draft1 (1) (1)
Nexus.LH.Lies.draft1 (1) (1)Nexus.LH.Lies.draft1 (1) (1)
Nexus.LH.Lies.draft1 (1) (1)
 
AN INTRODUCTION TO JOURNALISM
AN INTRODUCTION TO JOURNALISMAN INTRODUCTION TO JOURNALISM
AN INTRODUCTION TO JOURNALISM
 
Mountains Beyond Mountains Essay.pdf
Mountains Beyond Mountains Essay.pdfMountains Beyond Mountains Essay.pdf
Mountains Beyond Mountains Essay.pdf
 
Essay On Journalism
Essay On JournalismEssay On Journalism
Essay On Journalism
 
JOURNALISM AND THE CHURCH
JOURNALISM AND THE CHURCHJOURNALISM AND THE CHURCH
JOURNALISM AND THE CHURCH
 
We Media
We MediaWe Media
We Media
 
Media ownership
Media ownershipMedia ownership
Media ownership
 
Group E
Group EGroup E
Group E
 
More Than Both Sides — Redefining Objectivity 23.pdf
More Than Both Sides — Redefining Objectivity 23.pdfMore Than Both Sides — Redefining Objectivity 23.pdf
More Than Both Sides — Redefining Objectivity 23.pdf
 
Celebrating the F
Celebrating the FCelebrating the F
Celebrating the F
 
Chapter 9: Make the News Comprehensive and Proportional
Chapter 9: Make the News Comprehensive and ProportionalChapter 9: Make the News Comprehensive and Proportional
Chapter 9: Make the News Comprehensive and Proportional
 
Group 6 Presentation
Group 6 Presentation Group 6 Presentation
Group 6 Presentation
 
Chapter 2
Chapter 2Chapter 2
Chapter 2
 
Journalism 3.0
Journalism 3.0Journalism 3.0
Journalism 3.0
 
Is sensationalism good
Is sensationalism goodIs sensationalism good
Is sensationalism good
 
THE PLACE OF COLUMNISTS IN A NEWSPAPER
THE PLACE OF COLUMNISTS IN A NEWSPAPERTHE PLACE OF COLUMNISTS IN A NEWSPAPER
THE PLACE OF COLUMNISTS IN A NEWSPAPER
 
Value line
Value lineValue line
Value line
 
Author Greg Dobbs Case Study
Author Greg Dobbs Case StudyAuthor Greg Dobbs Case Study
Author Greg Dobbs Case Study
 
Manual on Civic Journalism
Manual on Civic JournalismManual on Civic Journalism
Manual on Civic Journalism
 
Nursing Leadership Essay.pdf
Nursing Leadership Essay.pdfNursing Leadership Essay.pdf
Nursing Leadership Essay.pdf
 

Recently uploaded

₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...
₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...
₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...Diya Sharma
 
29042024_First India Newspaper Jaipur.pdf
29042024_First India Newspaper Jaipur.pdf29042024_First India Newspaper Jaipur.pdf
29042024_First India Newspaper Jaipur.pdfFIRST INDIA
 
TDP As the Party of Hope For AP Youth Under N Chandrababu Naidu’s Leadership
TDP As the Party of Hope For AP Youth Under N Chandrababu Naidu’s LeadershipTDP As the Party of Hope For AP Youth Under N Chandrababu Naidu’s Leadership
TDP As the Party of Hope For AP Youth Under N Chandrababu Naidu’s Leadershipanjanibaddipudi1
 
Different Frontiers of Social Media War in Indonesia Elections 2024
Different Frontiers of Social Media War in Indonesia Elections 2024Different Frontiers of Social Media War in Indonesia Elections 2024
Different Frontiers of Social Media War in Indonesia Elections 2024Ismail Fahmi
 
Kishan Reddy Report To People (2019-24).pdf
Kishan Reddy Report To People (2019-24).pdfKishan Reddy Report To People (2019-24).pdf
Kishan Reddy Report To People (2019-24).pdfKISHAN REDDY OFFICE
 
KAHULUGAN AT KAHALAGAHAN NG GAWAING PANSIBIKO.pptx
KAHULUGAN AT KAHALAGAHAN NG GAWAING PANSIBIKO.pptxKAHULUGAN AT KAHALAGAHAN NG GAWAING PANSIBIKO.pptx
KAHULUGAN AT KAHALAGAHAN NG GAWAING PANSIBIKO.pptxjohnandrewcarlos
 
2024 03 13 AZ GOP LD4 Gen Meeting Minutes_FINAL.docx
2024 03 13 AZ GOP LD4 Gen Meeting Minutes_FINAL.docx2024 03 13 AZ GOP LD4 Gen Meeting Minutes_FINAL.docx
2024 03 13 AZ GOP LD4 Gen Meeting Minutes_FINAL.docxkfjstone13
 
26042024_First India Newspaper Jaipur.pdf
26042024_First India Newspaper Jaipur.pdf26042024_First India Newspaper Jaipur.pdf
26042024_First India Newspaper Jaipur.pdfFIRST INDIA
 
Israel Palestine Conflict, The issue and historical context!
Israel Palestine Conflict, The issue and historical context!Israel Palestine Conflict, The issue and historical context!
Israel Palestine Conflict, The issue and historical context!Krish109503
 
Vashi Escorts, {Pooja 09892124323}, Vashi Call Girls
Vashi Escorts, {Pooja 09892124323}, Vashi Call GirlsVashi Escorts, {Pooja 09892124323}, Vashi Call Girls
Vashi Escorts, {Pooja 09892124323}, Vashi Call GirlsPooja Nehwal
 
Referendum Party 2024 Election Manifesto
Referendum Party 2024 Election ManifestoReferendum Party 2024 Election Manifesto
Referendum Party 2024 Election ManifestoSABC News
 
Beyond Afrocentrism: Prerequisites for Somalia to lead African de-colonizatio...
Beyond Afrocentrism: Prerequisites for Somalia to lead African de-colonizatio...Beyond Afrocentrism: Prerequisites for Somalia to lead African de-colonizatio...
Beyond Afrocentrism: Prerequisites for Somalia to lead African de-colonizatio...Muhammad Shamsaddin Megalommatis
 
Dynamics of Destructive Polarisation in Mainstream and Social Media: The Case...
Dynamics of Destructive Polarisation in Mainstream and Social Media: The Case...Dynamics of Destructive Polarisation in Mainstream and Social Media: The Case...
Dynamics of Destructive Polarisation in Mainstream and Social Media: The Case...Axel Bruns
 
25042024_First India Newspaper Jaipur.pdf
25042024_First India Newspaper Jaipur.pdf25042024_First India Newspaper Jaipur.pdf
25042024_First India Newspaper Jaipur.pdfFIRST INDIA
 
Lorenzo D'Emidio_Lavoro sullaNorth Korea .pptx
Lorenzo D'Emidio_Lavoro sullaNorth Korea .pptxLorenzo D'Emidio_Lavoro sullaNorth Korea .pptx
Lorenzo D'Emidio_Lavoro sullaNorth Korea .pptxlorenzodemidio01
 
Defensa de JOH insiste que testimonio de analista de la DEA es falso y solici...
Defensa de JOH insiste que testimonio de analista de la DEA es falso y solici...Defensa de JOH insiste que testimonio de analista de la DEA es falso y solici...
Defensa de JOH insiste que testimonio de analista de la DEA es falso y solici...AlexisTorres963861
 
How Europe Underdeveloped Africa_walter.pdf
How Europe Underdeveloped Africa_walter.pdfHow Europe Underdeveloped Africa_walter.pdf
How Europe Underdeveloped Africa_walter.pdfLorenzo Lemes
 
2024 04 03 AZ GOP LD4 Gen Meeting Minutes FINAL.docx
2024 04 03 AZ GOP LD4 Gen Meeting Minutes FINAL.docx2024 04 03 AZ GOP LD4 Gen Meeting Minutes FINAL.docx
2024 04 03 AZ GOP LD4 Gen Meeting Minutes FINAL.docxkfjstone13
 
Enjoy Night⚡Call Girls Iffco Chowk Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Iffco Chowk Gurgaon >༒8448380779 Escort ServiceEnjoy Night⚡Call Girls Iffco Chowk Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Iffco Chowk Gurgaon >༒8448380779 Escort ServiceDelhi Call girls
 
30042024_First India Newspaper Jaipur.pdf
30042024_First India Newspaper Jaipur.pdf30042024_First India Newspaper Jaipur.pdf
30042024_First India Newspaper Jaipur.pdfFIRST INDIA
 

Recently uploaded (20)

₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...
₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...
₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...
 
29042024_First India Newspaper Jaipur.pdf
29042024_First India Newspaper Jaipur.pdf29042024_First India Newspaper Jaipur.pdf
29042024_First India Newspaper Jaipur.pdf
 
TDP As the Party of Hope For AP Youth Under N Chandrababu Naidu’s Leadership
TDP As the Party of Hope For AP Youth Under N Chandrababu Naidu’s LeadershipTDP As the Party of Hope For AP Youth Under N Chandrababu Naidu’s Leadership
TDP As the Party of Hope For AP Youth Under N Chandrababu Naidu’s Leadership
 
Different Frontiers of Social Media War in Indonesia Elections 2024
Different Frontiers of Social Media War in Indonesia Elections 2024Different Frontiers of Social Media War in Indonesia Elections 2024
Different Frontiers of Social Media War in Indonesia Elections 2024
 
Kishan Reddy Report To People (2019-24).pdf
Kishan Reddy Report To People (2019-24).pdfKishan Reddy Report To People (2019-24).pdf
Kishan Reddy Report To People (2019-24).pdf
 
KAHULUGAN AT KAHALAGAHAN NG GAWAING PANSIBIKO.pptx
KAHULUGAN AT KAHALAGAHAN NG GAWAING PANSIBIKO.pptxKAHULUGAN AT KAHALAGAHAN NG GAWAING PANSIBIKO.pptx
KAHULUGAN AT KAHALAGAHAN NG GAWAING PANSIBIKO.pptx
 
2024 03 13 AZ GOP LD4 Gen Meeting Minutes_FINAL.docx
2024 03 13 AZ GOP LD4 Gen Meeting Minutes_FINAL.docx2024 03 13 AZ GOP LD4 Gen Meeting Minutes_FINAL.docx
2024 03 13 AZ GOP LD4 Gen Meeting Minutes_FINAL.docx
 
26042024_First India Newspaper Jaipur.pdf
26042024_First India Newspaper Jaipur.pdf26042024_First India Newspaper Jaipur.pdf
26042024_First India Newspaper Jaipur.pdf
 
Israel Palestine Conflict, The issue and historical context!
Israel Palestine Conflict, The issue and historical context!Israel Palestine Conflict, The issue and historical context!
Israel Palestine Conflict, The issue and historical context!
 
Vashi Escorts, {Pooja 09892124323}, Vashi Call Girls
Vashi Escorts, {Pooja 09892124323}, Vashi Call GirlsVashi Escorts, {Pooja 09892124323}, Vashi Call Girls
Vashi Escorts, {Pooja 09892124323}, Vashi Call Girls
 
Referendum Party 2024 Election Manifesto
Referendum Party 2024 Election ManifestoReferendum Party 2024 Election Manifesto
Referendum Party 2024 Election Manifesto
 
Beyond Afrocentrism: Prerequisites for Somalia to lead African de-colonizatio...
Beyond Afrocentrism: Prerequisites for Somalia to lead African de-colonizatio...Beyond Afrocentrism: Prerequisites for Somalia to lead African de-colonizatio...
Beyond Afrocentrism: Prerequisites for Somalia to lead African de-colonizatio...
 
Dynamics of Destructive Polarisation in Mainstream and Social Media: The Case...
Dynamics of Destructive Polarisation in Mainstream and Social Media: The Case...Dynamics of Destructive Polarisation in Mainstream and Social Media: The Case...
Dynamics of Destructive Polarisation in Mainstream and Social Media: The Case...
 
25042024_First India Newspaper Jaipur.pdf
25042024_First India Newspaper Jaipur.pdf25042024_First India Newspaper Jaipur.pdf
25042024_First India Newspaper Jaipur.pdf
 
Lorenzo D'Emidio_Lavoro sullaNorth Korea .pptx
Lorenzo D'Emidio_Lavoro sullaNorth Korea .pptxLorenzo D'Emidio_Lavoro sullaNorth Korea .pptx
Lorenzo D'Emidio_Lavoro sullaNorth Korea .pptx
 
Defensa de JOH insiste que testimonio de analista de la DEA es falso y solici...
Defensa de JOH insiste que testimonio de analista de la DEA es falso y solici...Defensa de JOH insiste que testimonio de analista de la DEA es falso y solici...
Defensa de JOH insiste que testimonio de analista de la DEA es falso y solici...
 
How Europe Underdeveloped Africa_walter.pdf
How Europe Underdeveloped Africa_walter.pdfHow Europe Underdeveloped Africa_walter.pdf
How Europe Underdeveloped Africa_walter.pdf
 
2024 04 03 AZ GOP LD4 Gen Meeting Minutes FINAL.docx
2024 04 03 AZ GOP LD4 Gen Meeting Minutes FINAL.docx2024 04 03 AZ GOP LD4 Gen Meeting Minutes FINAL.docx
2024 04 03 AZ GOP LD4 Gen Meeting Minutes FINAL.docx
 
Enjoy Night⚡Call Girls Iffco Chowk Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Iffco Chowk Gurgaon >༒8448380779 Escort ServiceEnjoy Night⚡Call Girls Iffco Chowk Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Iffco Chowk Gurgaon >༒8448380779 Escort Service
 
30042024_First India Newspaper Jaipur.pdf
30042024_First India Newspaper Jaipur.pdf30042024_First India Newspaper Jaipur.pdf
30042024_First India Newspaper Jaipur.pdf
 

Reinventing Journalism | CIR

  • 1. REINVENTING JOURNALISM AN UNEXPECTED PERSONAL JOURNEY FROM JOURNALIST TO PUBLISHER ROBERT J. ROSENTHAL
  • 2. REINVENTING JOURNALISM AN UNEXPECTED PERSONAL JOURNEY FROM JOURNALIST TO PUBLISHER by Robert J. Rosenthal, Executive Director
  • 3. Copyright © 2011 by the Center for Investigative Reporting All rights reserved Cover: Vjom (iStockphoto.com) ISBN: 978-1-61452-015-3 Produced by Byliner Inc. San Francisco, California www.byliner.com For press inquiries, please contact marlene@mssassociates.com 10 9 8 7 6 5 4 3 2 1
  • 4. In the spirit of journalistic transparency, “Reinventing Journalism” is Robert J. Rosenthal’s account of assuming leadership of the Center for Investigative Reporting and launching California Watch, its statewide reporting team. This report was written at the request of the John S. and James L. Knight Foundation with the aim of helping fellow journalism organizations, particularly nonprofit startups, learn from CIR’s experiences. Acknowledgements: Support for this report was provided by the John S. and James L. Knight Foundation. Christa Scharfenberg, Narda Zacchino and Mark Katches provided invaluable feedback and editing support.Thanks to Nikki Frick for copy editing and Kate Jessup for organizing the sidebars and for her research.
  • 5. PART ONE were encouraged to be ambitious and ence in these newsrooms that, like Sustaining take risks. We also believed we could produce the best journalism in the many others, were beginning an un- precedented struggle for survival. But Investigative country. It was a supportive system I was deeply frustrated by a lack of driven by stories, especially those vision, ambition and passion on the that could make a difference. And it business side that was throttling cre- Journalism was fun. The newsroom cultures of that era ativity and undermining the crucial role that journalism, and especially Means Finding nurtured young, talented journalists. So many of them had worked their investigative reporting, play in our democracy. a New Model way up from copyboy or clerk jobs, through a system that rewarded hard As an editor, the priority was on con- tent – not profit.That was the respon- work and talent. It was an environ- sibility of the business side. I never I’m not sure I would have become ment where young journalists were had to worry about raising a dime. the executive director of the Center taught by some of the most skilled Many conversations with publish- for Investigative Reporting in January and experienced men and women ers or corporate officers focused on 2008 if I had really understood the in the business. The best editors gave money. I was never comfortable with challenges ahead of me and had reporters room to flourish, guiding those discussions. Far too often, these thought them out carefully; I had no and teaching along the way, and they conversations were about cutbacks idea what I was getting into. held us to rigorous standards. aimed not at maintaining profit, but increasing it at the expense of good When CIR approached me, I was 59 I learned that the best editors, and the journalism. and unemployed. For the second time best newsrooms, cleared the way for in six years, I had left, or been asked you to succeed – while lending all the Once, on a visit to the Miami corpo- to leave, high-level editing positions support needed. This was vividly con- rate headquarters of Knight Ridder at large metropolitan newspapers. veyed by one of my most influential (the owner of the Inquirer), I walked Most recently, I had been managing and powerful mentors, Gene Roberts, into an office to find two executives editor at the San Francisco Chronicle; then the editor of the Inquirer. He had dancing a jig. I stood there, embar- before that, I was editor of The Phil- just told me he was going to name rassed, while they laughed and ex- adelphia Inquirer. Nearly 40 years me foreign editor, my first editing plained that the share price had hit a working in newsrooms left me with job. I asked him, “What do the best new high that day. They were about solid core competencies. I knew a editors do?” to cash in some stock options. good story, I was passionate and I got “Well,” he drawled, “they are like a That scene stuck with me and was a great personal reward from enabling blocking back in football. They go crude reminder of the disconnect in talented journalists do what they do through the line, knock somebody values between journalists and the best. But many of these skills were not down, clear the way, and lie in the corporate office. There was nothing very useful outside a newsroom. mud so the guy with the ball can step wrong with profit; those profits had I could also look back, knowing that on their back and score.” supported the work of journalists, I had been privileged to be involved including cost-intensive investigative The image has stuck with me. The with great journalists and important reporting, for decades. But the de- most successful editors put their bets journalism. As a 22-year-old, I was an mand for ever-increasing profit was on people who can deliver for them. editorial assistant at The New York the source of the difference between When a reporter proved he or she Times and was assigned to work on a creative, story-driven culture and a could produce a great story, the re- the Pentagon Papers team. At 25, as a numbers culture. ward was to get to do the next one. reporter at The Boston Globe, I was There was an adrenaline-filled ur- I relate that story because I see now part of a newspaper-wide effort that gency that made newsrooms crackle. that every defeat and every success won the Pulitzer Prize gold medal for Those staffs rarely worried about I’ve had, from the first day I walked public service. who was financially sustaining the into a newsroom in 1969 as a summer I later moved to the Inquirer, where I work. And they never imagined that intern to the day I exited as an editor was a reporter and editor during that it might end. decades later, has informed my deci- newspaper’s golden age. It was a de- sions. These experiences have provid- At the Inquirer and the Chronicle, I manding culture in which reporters ed the fuel to help me transform and believed that I could make a differ- CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 1
  • 6. grow CIR and to create California CIR had journalistic credibility, creases when we become engaged Watch, our successful statewide re- and its board already had spent two in building something new instead porting team. years looking for an executive direc- of feeling demoralized as institu- tor who had vision and the ability tions we once valued so highly are being destroyed by our own canni- to lead. It is the oldest independent, CIR, THE PETRI DISH balization. nonprofit investigative reporting or- Frustrated by the constraints of “cor- ganization in the country. But its fu- I have faith that new models of porate media,” reporters Lowell Berg- ture was unclear. Taking this job was journalism are going to fly out of man, Dan Noyes and David Weir this whirlpool of change and be a great risk. But it also provided an started CIR in 1977. Over three de- successful. Ten years ago, Google opportunity to build an organiza- cades, CIR’s fortunes had ebbed and wasn’t even in our vocabulary. tion. I had a clear idea of where to Ditto Craigslist and Facebook and flowed. It produced a great deal of go, but getting there was uncharted. MySpace and YouTube. award-winning work, much of it in In the summer of 2007, before CIR documentary films with partners like Journalism, as practiced at newspa- approached me, Nieman Reports PBS’ “Frontline” and “60 Minutes.” pers, is not dead. But journalists will asked me to write a personal essay need to salvage what is essential, I was aware of CIR’s history and had about the “future” of journalism.That figure out how to transform it to worked with the organization on one process helped me focus my thoughts the new media, and become lead- story at the Chronicle, but that was about what kind of newsroom I ers in this period of upheaval. It will the extent of my knowledge. When hoped to build. I was also just begin- take men and women of vision and I became executive director, the or- ning my work with the Chauncey deep pockets, whose primary cata- ganization was at risk. The nonprofit Bailey Project, a collaboration of lyst is not profit. investigative space is driven by values Bay Area journalism outlets. We had As journalists, we live in a time that I have always had at my core, but joined efforts to try to solve the of crisis – offering the possibil- its survival is perilous. What I soon murder of slain Oakland Post Editor ity of historic change – as we wit- learned was that those of us who have Chauncey Bailey and to continue his ness a pillar of our democracy be- work. The essay for Nieman Reports ing wounded and withering away. taken on these new entrepreneurial was published in the 2007 winter edi- Great urgency and risk taking is and innovative roles in journalism called for to stem the collapse of must evolve. For me, the evolution tion. In it, I wrote: what newspapers have stood for was into a role I never imagined play- in our country’s past. We have no The crucial element determin- ing – a publisher. ing success will be the strength other choice. Before I joined CIR, I understood of emerging relationships among that for the future models of jour- those whose money will support the journalistic enterprise and those I didn’t realize that a few months nalism to succeed, the “money side” after I wrote that essay, I would be who create the product. and the “creative side” would have given the opportunity to turn this vi- to align. And in CIR’s case, that They will need to arrive at a sense sion into reality. Linked in my mind alignment had to reside within me. of shared values and passion about what their journalistic enterprise to these cultural values was the idea is and the value it holds – not ex- that the new organization would be a pressed in monetary terms alone.To multi-platform content creator, either What I soon learned was use the term “news organization” through the expertise of its own staff does not begin to describe the po- or through collaborations with other that those of us who have tential opportunities I see ahead news organizations. for these new ventures. “Publish- taken on these new entre- ing” partnerships will be formed I used the image of a wheel’s spokes preneurial and innovative and collaborations among news to explain this new model of story- organizations – though these might telling. At the center of the wheel is roles in journalism must look very different than we think of the story, and each spoke represents them today – will be crucial. a different platform – most impor- evolve. For me, the evolu- tantly, a different way of telling the Creating these organizations – us- tion was into a role I never ing a new DNA – will be easier story – with each platform comple- than the slow transition we are menting the other. In this way, diverse imagined playing – witnessing today with the “old audiences would get the story in the a publisher. model” organizations. Energy in- platform or medium they were most comfortable with. CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 2
  • 7. small number of high-quality proj- fornia, in addition, is not only big- ects annually, funding investigations ger than most countries, but is fertile individually. Some people thought it ground for investigative reporting. should remain that way. But the time The process of creating what would was right for change. become California Watch took off after that conversation. A little while THE QUEST FOR FUNDS later, I had my first meeting with staff How do you raise money? If there of the John S. and James L. Knight was a useful guidebook, I never found Foundation. I laid out a similar menu it. But what I did have was a passion and the multi-platform approach. for journalism, a vision, the credibil- They also responded positively. They ity of CIR’s 30-year history and sur- liked the idea about creating a jour- vival instincts. My first focus had to nalistic organization in which using At the center of our reporting and dis- be on sustaining CIR. I knew how to technology, engaging the public and tribution model is the story. The spokes represent the multi-platform production craft stories – and stories were what sustaining the effort were central to and distribution. most of the journalism funders were the mission. comfortable financing. So I began by We were interested in engaging the This way of working was different framing pitches around projects. public in reporting, an evolving con- from how newsrooms traditionally I spent several rainy February days in cept. We realized that it was worth were organized. Creating an entity that New York visiting major foundations exploring the question readers and could produce this new kind of story- with Christa Scharfenberg, our as- viewers often ask after an investiga- telling, and also explaining it to poten- sociate director, who had been with tion has been published:What can we tial funders, was my first challenge. CIR for five years and had been act- do now? We wanted to find a way to My transformation from journalist/ ing executive director for the year build that into the journalism, even editor to salesman/evangelical en- prior to my hiring. I explained the around the sensitive subjects that in- trepreneur began immediately in the multi-platform approach we want- vestigative reporting explores. winter of 2008, within weeks of join- ed to create and talked about a few How to manage and engage an audi- ing CIR. I was basically starting from major projects, including work as- ence was something we would have scratch with a staff of seven people sociated with Iraq and Afghanistan, to build into our planning. We want- and a budget around $1.5 million. human rights, the environment, and ed to create new strategies to share Much of that funding was dedicated state coverage of California. No one information, as well as explore new to a documentary film project. There jumped out of his or her seat with distribution models. Social media were no major funds in any pipeline. excitement. There were doubts and was exploding and offered some new The nearly two-year-long search for challenging questions about the ne- pathways for public engagement and an executive director had been frus- cessity of creating new models out of distribution. The ability of stories and trating and disappointing.When I was small existing nonprofits. video to go viral presented a clear op- hired, not all of the board members Then, weeks after the New York trip, portunity. We wanted to create com- supported my vision. The organiza- we met with the James Irvine Foun- munities of interest around subjects tion for many years had produced a dation. The program officer listened and geography. And we wanted to patiently to my multi-platform con- involve these communities to gather cept and to our story ideas, and then information and help find solutions. My transformation from she asked, “Can you do something At the same time that I was formulat- journalist/editor to that’s focused on California? Our ing a state concept, former San Fran- funding is focused on California.” cisco Chronicle staff writer Louis salesman/evangelical Freedberg had gotten seed money I was thrilled: A potential major entrepreneur began funder was interested. Covering the from the Irvine Foundation and the state, with a clear focus on investiga- William and Flora Hewlett Founda- immediately in the winter tion to develop a similar program. tive reporting, did not intimidate me. of 2008, within weeks of I had been a statehouse reporter and Freedberg and I had several talks, and ran newsrooms where state and state- while we had differing visions, there joining CIR. house coverage were priorities. Cali- was reason to share our plans.We both knew that funds were limited and that CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 3
  • 8. it might be pointless to compete, es- THE CHAUNCEY BAILEY PROJECT “Informing Communities: Sustaining pecially in increasingly dire economic The Chauncey Bailey Project began under Democracy in the Digital Age” times. We decided that we would the leadership of Dori J. Maynard, presi- Knight Commission Report, 2009 pursue our plans separately, but leave dent and CEO of the Robert C. Maynard PRAISE AND PRESS COVERAGE >> open the possibility of joining forces. Institute for Journalism Education in “Chauncey Bailey Project shows impact of Oakland, and Sandy Close, executive editor Around this time, a talented televi- investigative reporting” of New America Media in San Francisco. sion producer left CIR. Instead of re- Transcript of speech delivered by Eric New- Robert Rosenthal coordinated the placing her with another journalist, I ton, senior adviser to the president of the investigation. decided to hire someone who could Knight Foundation, at the annual conven- The project was funded by the John S. and tion of Investigative Reporters and Editors, help pay the bills. We needed to raise James L. Knight Foundation, the Society June 11, 2011 money. of Professional Journalists’ Sigma Delta “Justice written in ink” Chi Foundation, the UC Berkeley Graduate Through a friend, I met someone The (Cleveland) Plain Dealer, June 18, 2011 School of Journalism, the George Washing- with a strong fundraising résumé, “Q & A with Martin Reynolds: Oakland Tri- ton Williams Fellowship, the National Asso- including experience raising money ciation of Black Journalists, The Newspaper bune editor talks about The Chauncey for journalism, a rare combination Guild and The California Endowment. Tech- Bailey Project” given how few journalism-focused nical assistance was provided by Investiga- By Jane Kim, Columbia Journalism Review, nonprofits there were at the time. In tive Reporters and Editors, Inc. May 14, 2009 what proved to be a crucial decision, CONTRIBUTING NEWS ORGANIZATIONS >> “Articles on Editor’s Killing Made Cherilyn Parsons was hired as a part- p Alameda Times-Star Bay a Difference” time development director. It was p Area Black Journalists Association By Tim Arango, The New York Times, also a key step in my evolution from p Center for Investigative Reporting Feb. 22, 2009 editor to publisher. p Contra Costa Times AWARDS EARNED >> In my past role as editor of a big p East County Times McGill Medal for Journalistic Courage, p The (Fremont) Argus newsroom, I resented when editorial University of Georgia, 2010 p Hayward Daily Review resources were cut while business Knight Award for Public Service and p Investigative Reporters and Editors budgets increased. But now, thinking p KGO Radio Investigative Journalism Award in the more like a publisher than an editor, p KGO-TV ABC 7 Small Site Category, I knew that replacing the departing p KQED Public Radio Online News Association, 2009 journalist with another reporter was p KTVU-TV Community Service Award, Bay Area not an option. I needed someone p Maynard Institute for Journalism Black Journalists Association, 2009 who understood the world of foun- Education New Media Online Project: News and dations, their nuances and interests, p New America Media Investigative Reporting, 150,000 + and had a sensibility about our jour- p New Voices in Independent Journalism circulation, National Association of Black nalistic mission. With 15 years of ex- p The Oakland Tribune Journalists, 2009 perience in fundraising, much of it p San Francisco Bay Guardian p San Jose Mercury News Paul Tobenkin Memorial Award, with journalism nonprofits and the Columbia University Graduate School p San Mateo County Times Annenberg School for Communica- of Journalism, 2009 p Society of Professional Journalists tion & Journalism at the University Tri-Valley Herald p Community Service Award, National of Southern California, Parsons was p UC Berkeley Graduate School Association of Black Journalists, 2009 exactly what we needed. of Journalism Medium-sized newspapers (100,000 to p Valley Times 250,000), Investigative Reporters and LEARNING COLLABORATIVE SCHOLARLY AND INDUSTRY WHITE PAPERS >> Editors, 2009 DISTRIBUTION “Partners of Necessity: The Case for Col- Best Practices Award, laboration in Local Investigative Reporting” National Association of Black Journalists, In the spring of 2008, reporters on Report by Sandy Rowe, Shorenstein Center 2008 the Chauncey Bailey Project were Knight Fellow and former editor, of The Tom Renner Award, stationed in our small office. News Oregonian Investigative Reporters and Editors, 2008 organizations throughout the Bay Area had teamed up to produce and “Re-Imagining Journalism: Local News for a James Madison Freedom of distribute these stories. The success Networked World” Information Award, of that collaborative project would 2011 policy paper by Michael R. Fancher, Society of Professional Journalists North- former editor of The Seattle Times and ern California Chapter, 2008 serve as a model for building Cali- co-convener of Journalism That Matters fornia Watch, which was still in the Pacific Northwest planning stages. CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 4
  • 9. The Bailey Project’s model had gained PART TWO simultaneous modes: survival and a great deal of positive attention. It was clear that we had hit the tipping Diving into growth. In the mainstream journalism world, the gutting of newsrooms was the world point – the point at which news or- accelerating and the global financial ganizations with disparate skills and markets were beginning to destabilize. expertise and shrinking resources were better off working together. We knew that we were doing great jour- of fundraising I had no experience writing a propos- al and never had been in a situation in which there were multiple potential nalism, which felt good, but the col- laboration was necessary to keep the investigation going; it was producing brings many funders with differing mandates, pro- grammatic interests, personalities and stories that eventually led to convic- tions and reforms in the Oakland lessons idiosyncrasies. My experience with budgets and planning documents had been with publishers and corpo- Police Department. The Center for Investigative Report- rate executives. When I was editor of With the Chauncey Bailey Project, we ing was poised to undergo a dramatic The Philadelphia Inquirer, the news- learned that we could control distri- relaunch in the spring of 2008, tak- room had an array of resources that bution through as many partner rela- ing us fully into the age of the In- seemed limitless compared with tionships as we could manage – print, ternet and beyond, but if you visited where I now was. television, radio, websites – and that our humble Berkeley office, it would And very important, by comparison, traditional concerns about exclusivity, have been impossible to imagine the I was used to dealing with one direct even with 15 or 20 organizations in- changes ahead. funding source, a publisher who ne- volved, were less relevant if a story was The CIR workplace was in what was gotiated with corporate bosses, occa- strong and compelling. While most once the loft of an old horse stable in sionally with me in the room. When editors, including me, would have de- a mixed-use neighborhood near the those meetings were over, you knew manded exclusivity in the past, they original Berkeley Bowl, a local land- where you stood. Still, as a journal- now preferred to be part of something mark.With no central heating system, ist, I was never trained for those kinds big rather than be excluded. it could be brutally hot or cold. The of negotiations. In that world, when Every news organization involved in staff worked with scarves, fingerless revenue and profit numbers were the Chauncey Bailey Project had the gloves and wool caps on cold days and met, there was relative tranquility. But right to post each story on its web- in warm, blowing wind generated by when revenue and profits dropped, site at the same time.What this meant industrial fans, their cables crisscross- nothing else mattered but making was that if the embargo time was 10 ing the floor, in the warmer months. or adjusting the financial goals. That p.m., a story went live then across all We were a struggling nonprofit with environment was filled with anxiety, the news organizations. Television no frills. conflict, distrust and shortsighted so- stations with 10 p.m. broadcasts re- lutions, all driven by the bottom line. ported the story on air then. If their In the late spring, the staff began to pull together the detailed plans for a Money-driven conversations were broadcast was at 11 p.m., it was live new California project, a plan to cre- never comfortable for me, but they on their website earlier and aired on ate a statewide investigative reporting were now the central and most crucial TV later. For newspapers, it meant team covering major issues like educa- element of my role in moving Cali- web first, print in the morning. For tion, the environment and health care. fornia Watch and CIR forward. Un- radio, generally, it was websites first The job of putting the funding pro- like the newspaper industry, however, and broadcast at drive time in the posals together fell to Associate Direc- dealing with foundations was never morning. We could time the release tor Christa Scharfenberg and Devel- about making a number; it was about and coordinate it with many news opment Officer Cherilyn Parsons. As convincing them that you could lead organizations in different media. It CIR’s executive director, I did a final an organization that could make a sounds simple today, but in 2008, it edit and review, but their knowledge difference, and, specifically, convinc- was innovative. And it worked. and experience in grant writing and ing them to invest in the California The Chauncey Bailey Project’s sto- foundation interests were invaluable. project. A friend told me, “You are ries saturated the Bay Area. It was a the product.” That it rested so heavily tremendous, positive lesson, not only At the same time, we were trying to on me to sell the idea and vision for the project, but for the profession keep CIR alive, funding other po- to potential funders was unsettling. of journalism. The project shaped tential projects and managing exist- where we were about to go next. ing editorial work. We were in two … CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 5
  • 10. With foundations, I was soon to learn, and CIR’s future were as reliant on “You,” he said. “You need the support you operated on their cycle and at their skills and persistence as anyone’s. around you to do what you can do.” their pace. They have many suitors. Around this time, in the spring of I did not realize it at the moment, but They have internal dynamics, con- 2008, I had my first one-on-one con- he got the vision. As a businessman flicts and staff changes that can alter versations with philanthropists. The and entrepreneur, Hellman under- your organization’s life, for better or first step is getting in the door. Some- stood the concepts I was laying out, worse. But as I was reminded again times, the door can be opened by and he was thinking about how to and again, the job of foundations is chance or by contact made through support them, and me. to give away money. My job was to board members, friends or acquain- present a strong organization and ar- I came out of the meeting with a tances. Other times, the door never gument for their investments. good feeling. I liked Hellman, and he opens. There is no real training for wanted to meet again. I had been told There was a herky-jerky rhythm to this.You are selling your wits, person- that “developing” an individual do- the various foundation funding cycles ality, passion and vision; chemistry is nor could be a lengthy process. It was and board schedules, which left very essential. about relationship building, and here little time for me to do almost any- A friend who had secured funding it was in practice. thing else at CIR. “Face time” with from George Soros for a business proj- funders, which required the mun- Over the next few months, I met ect years ago told me that in meet- dane scheduling and confirming of with Hellman several times. He said ing a potential grantee, Soros would many meetings, was as essential as he would help and made a $100,000 know in a couple of minutes whether understanding the interests of each gift from his family foundation. More he would fund you. He said Soros foundation. I traveled frequently to important, he offered to host a lun- made those decisions with his gut. meet with foundation staff members, cheon in his office for potential do- Through another friend, I was able which often involved three-day cross- nors, some of his friends and anyone to meet San Francisco philanthropist country trips with as many as five I wanted to invite. This was a big op- and billionaire financier Warren Hell- meetings a day. Getting in the door portunity. His advice to me was not man.When I asked more experienced was not always easy. The experience to talk about stories, but about the fundraisers how I should prepare for of Scharfenberg and Parsons was cru- new model. that meeting, the consensus was “be cial to opening doors. But the meet- yourself.” On the morning of the luncheon, ings were imperative to developing a rapport with very busy program the Hearst Corp. announced that I went to Hellman’s office. His clothes officers. it might sell or close the San Fran- were rumpled; his shoes were worn cisco Chronicle. When I walked into and comfortable-looking. He took off I was a novice at this, but every step Hellman’s boardroom, he walked up his sports jacket and, without looking, was a new lesson. to me, grabbed my elbow, pulled me tossed it in a heap on a corner chair. aside, looked me in the eye and asked, FACE TIME WITH A BILLIONAIRE I’d never met anyone with his wealth, “Should I buy the Chronicle?” PHILANTHROPIST and I knew he had the capacity to be I told him I didn’t think it would be a The most effective face-to-face meet- a financial game changer for CIR. I good investment. ings occurred when I was able to con- immediately felt comfortable with vey our vision and mission and relay him; I told him about my back- As he got more involved in seeing my personal story as a journalist. Par- ground, we talked sports, and I even- how he could help stabilize San Fran- sons had to be present at many of the tually launched into where I hoped cisco journalism, Hellman’s interest in meetings to coordinate follow-up and to take CIR and the kinds of journal- CIR waned (though he did continue draft the proposals. Juggling multiple ism we would do. I did not feel like his generous support for two more foundation requests and proposals a salesman, though I suppose that’s years), and his focus went to funding meant setting up a rigorous manage- what I was. his own startup project, The Bay Cit- ment system for which Scharfenberg izen, a San Francisco online news site. After a few minutes of my “vision and Parsons had responsibility. They talk,” Hellman stopped me. I understood his thinking, and I had my trust, and they had my back. greatly appreciated his support. Large Very important for me, they pushed “We have to fund the mother,” he said. individual gifts are a crucial pillar of back, asked questions, understood our “The mother?” I responded. I had no the sustainability formula for CIR mission and turned that vision into idea what he meant. and all successful nonprofits. I now clear prose. The California project knew that I could make a positive im- CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 6
  • 11. pression on individual philanthropists. the focus of our growth strategy. an important role in our democracy, But I also had learned that building and that role had to evolve and be As the financial crisis exploded, our these relationships wouldn’t always supported going forward. anxiety mounted, as did pressure on translate into support that could pro- newsrooms. Our primary argument The passion that pushed us at CIR vide the type of financial resources for the state project had been the was also born out of personal convic- we needed to reach our vision. precipitous decline in the number tions. My father had started the jour- As the Hellman interlude unfolded of journalists covering Sacramento. nalism program at The City College and unraveled, we also were work- By the fall of 2008, the number of of New York in the 1930s. He died ing with many foundations, large and reporters in California’s capital had at age 95 in the spring of 2008, a few small. It is important to have many been more than halved in five years. months after I started at CIR. As I lines out and be ready to evolve and Every news organization in the state went though his files after his death, I adjust your thinking and strategies. was undergoing dramatic cuts. And found a yellowed piece of paper with when cutting is the focus, innovation two typewritten paragraphs: For example, in initial conversations is nearly impossible. during the spring of 2008, we were “Why should freedom of speech and free- talking about creating a “destination We had to think and act differently. dom of press be allowed? Why should website” for the California project. And for me, the Chauncey Bailey government, which is doing what it be- We were considering the idea of be- Project continued to be a guide. Dur- lieves to be right, allow itself to be criti- ing the go-to site for in-depth Cali- ing this time, CIR board members cized? It would not allow opposition fornia news, including our own in- were watching. They were not active- by lethal weapons. Ideas are much more vestigations and aggregated content ly engaged in formulating a strategy fatal things than guns. Why should any from around the state. or raising money, but they were 100 man be allowed to buy a printing press and disseminate pernicious opinions cal- But at the same time, the Chaunc- culated to embarrass the government?” ey Bailey Project demonstrated the strength of collaborative reporting The collaborative model, -Nikolai Lenin, 1920 and distribution. We had created the publishing through many “The basis of our governments being the consistent ability to reach large au- opinion of the people, the very first ob- diences through many simultaneous partners simultaneously, ject should be to keep that right; and were publishing and broadcast partners. It became central to the vi- it left to me to decide whether we should would have been foolish to ignore have a government without newspapers, that successful learning experience. sion for CIR and California or newspapers without a government, I Through the project – which re- Watch. should not hesitate a moment to choose vealed a shoddy police investigation the latter.” – Thomas Jefferson, 1787 and led to two murder convictions in percent supportive of the concept 2011 – we saw that large audiences and our efforts. By the end of 2008, We were in a different world from could be reached through the multi- though we had proposals under way, when those statements were made, platform, multi-partner approach. the future of CIR and the California but the words resonated with me and That experience ultimately steered project were very uncertain. still rang true. us from the destination website idea. The collaborative model, publishing The complexity of our collaborative, During this time, former San Francis- through many partners simultane- multi-platform multimedia model co Chronicle reporter Louis Freed- ously, became central to the vision for was going to be a challenge to cre- berg was having conversations the CIR and California Watch. ate and manage. Adding to the chal- William and Flora Hewlett Founda- lenge was the fact that we still had no tion regarding his own California ini- NAILING DOWN FOUNDATION GRANTS guarantee of funding. But the conver- tiative, and I had been asked by the Work with the program officers and gence of the collapse of legacy media, Irvine Foundation to consider work- consultants with the John S. and the availability of talented yet frus- ing with him. He and I had talked James L. Knight Foundation and the trated journalists, advances in tech- about this earlier and now decided to James Irvine Foundation accelerated nology and interested funders created work together rather than compete after the summer of 2008. In the fall, opportunity. for shrinking funds. Funders clearly we received a planning grant from the prefer collaboration among poten- The underpinning of that opportuni- Irvine Foundation that supported more tial grantees – another lesson quickly ty was a shared belief that journalists staff, as the California project became learned. and investigative reporting had played CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 7
  • 12. The narrative for our proposal was longtime journalist and former UC diately from Milwaukee during his taking shape as we honed key prin- Berkeley Graduate School of Journal- weekends and evenings to finalize ciples. To develop and test this model, ism staff member Marcia Parker was staffing and budget. the California project would: hired to help with the startup. Knight, because of the chaos in the financial BUILDING THE TEAM p Develop collaboration as a key markets, deferred a decision until its strategy for the news operations of Katches and Freedberg came from June 2009 board meeting. We decid- the future very different backgrounds, but they ed to begin planning to launch the shared the belief that there was an op- p Implement multimedia distribution project, but not to actually launch it portunity and need for a new kind of as part of every story and test new or make further hires until we knew journalism organization in California digital technologies our full funding commitment. that would serve the interests of the p Develop innovative, replicable Knight was pushing us to be as in- state’s citizens. Each had envisioned strategies that can generate novative as possible around distribu- his own model for how this organiza- revenue from multimedia content tion, engagement and sustainability. tion might work. and help sustain operations I agreed with those core strategies, though I also believed our ability to During the last quarter of 2008, we generate strong stories would be the submitted the proposals to the Irvine, basis of our success and core compe- ... we announced that we Hewlett and Knight foundations. The tency. I wanted to establish the proj- were hiring six reporters total original budget for the first year ect’s journalistic credibility as quickly of California Watch was nearly $1.5 as possible. That meant we needed and two multimedia million. That would have covered 14 positions and a portion of CIR’s strong editorial leadership. As word producers. Nearly 700 spread of our good fortune with core staff. We had been working very the Irvine and Hewlett foundations, journalists applied. closely with program officers at all of journalists began contacting us. the foundations. Each had its own an- gle of interest in the project. Irvine’s Mark Katches, a Californian who had Katches, who started his career in the mission is to expand “opportunity for been hired by the Milwaukee Jour- Bay Area and also worked in Sacra- the people of California to participate nal Sentinel in 2006 to create and run mento and Southern California, was in a vibrant, successful and inclusive an investigative reporting team, and I considered one of the best investiga- society.” Thus, that foundation saw made contact shortly after the Irvine tive editors in the country. He had a the decline of state reporting as a seri- grant was approved. He also sent me strong personality and was extremely ous threat. We worked with the edu- a proposal that he had put together organized. Although he had a secure cation program at Hewlett, which was on his own months before for an in- position in Milwaukee, coming off seeking increased coverage of educa- vestigative reporting project based in a Pulitzer Prize win for his staff, his tion issues. Knight is the single largest Sacramento. His thinking, derived family grew tired of the harsh Wis- funder of journalism in the United from years of reporting and editing consin winters. He was ready to get States, with a keen interest in high- in California and Sacramento, mainly back to his home state and be part of quality journalism, new technologies for The Orange County Register, was building a new model of journalism. and community engagement. remarkably similar to ours. He called Freedberg, an anti-apartheid South his plan California Watch and had Each of the potential funders knew Africa native, had seen injustice first- already bought the domain name – of the others’ interest in the project, hand. He had a long career in Califor- which he later transferred to CIR. and they all conferred about our proj- nia journalism as well, most recently ect.That allowed us to ensure that the Our leadership team met with Katch- at the Chronicle. He had left that three proposals complemented each es, and he was a clear choice to run newspaper hoping to create a media other and provided comprehensive the project if we secured funding. In “collaborative” in California. He had and staggered support over the proj- June, the Knight Foundation awarded worked in the nonprofit journalism ect’s first three years. CIR a two-year $1.3 million grant sector as a young man, including with for California Watch, bringing the the legendary Sandy Close, executive By the end of 2008, Irvine had agreed total funding for the project to $3.7 editor of Pacific News Service and its to a $1.2 million grant over three years. million over three years. Katches was offspring – the ethnic media collab- In March 2009, Hewlett matched Ir- hired with a start date of Aug. 1. But oratives New California Media and vine. Freedberg began working with he began working with us imme- New America Media. us as director of the project, and CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 8
  • 13. In early July, we were ready to start journalists were interested in being PART THREE hiring. While we had a large amount of money, it had to stretch over three part of building something new. Even with our uncertain future, applicants California Watch years. The budget was tight, and we were willing to be part of what we all needed to maximize it. We were set- saw as a noble experiment. ting out to cover the largest state in the country. Through journalism em- ployment websites, we announced Our new team would need the ability to adapt to changes and opportuni- ties in technology. I did not want a Comes that we were hiring six reporters and two multimedia producers. Nearly 700 journalists applied. Marcia Parker change-resistant culture wedded to past practices. We needed to have a to Life flexible and nimble organization. We managed the onslaught. As we be- As reporters and editors began to ar- needed to be constantly looking out- gan our early strategy sessions and rive from around the country in Au- ward to the audience and our part- thought about the qualities we were gust 2009, we had the energy, and the ners’ needs. seeking in new staff members, there chaos, of a startup. was agreement that we would be cre- Katches came on the scene with the ating a multi-platform, collaborative authority to shape the editorial team, In all my years as an editor at news- news organization where everyone which would be reporting to him. He papers, I never had been involved in had to think of himself or herself as a had the experience, credentials and a strategy that actually added staff. potential entrepreneur in addition to reputation to build the unit. In the Suddenly, the Center for Investiga- being a journalist. end, we hired the team we had envi- tive Reporting was exploding, and sioned: from veteran California jour- so were the challenges and rewards In conversations with senior staff, all of managing growth. As executive nalists Lance Williams (San Francisco of whom were involved in the inter- director, I preferred this scenario, Chronicle) and Robert Salladay (Los view process, we stressed the need to but I quickly learned that managing Angeles Times); to younger reporters be clear with applicants that this was a growth is as challenging as managing Erica Perez (Milwaukee Journal Sen- fragile, but great, opportunity to build cutbacks. Downsizing creates an en- tinel), Christina Jewett (ProPublica), something unique. We also empha- vironment of gloom and a sense of Corey G. Johnson (The Fayetteville sized that everyone would be part of failure in newsrooms. It is emotional- Observer) and Chase Davis (Des the evolution of the project, and they ly distressing for everyone, and it was Moines Register); to multimedia pro- had to be open to, and comfortable personally brutal for me. But when ducers Mark Luckie (10,000 Words) with, collaboration internally and ex- you are building and more than dou- and Lisa Pickoff-White (freelancer); ternally. We also were determined to bling your organization, the sudden to data analyst Agustin Armendariz hire a diverse team. addition of staff creates an exhilarat- (The San Diego Union-Tribune). The range of applicants was striking, ing but complicated brew. Issues and In July 2010, California Watch was problems come flying at you from so from multiple Pulitzer Prize winners found by the American Society of many directions that decisions have to from legacy newspapers to younger News Editors to be one of the most be made quickly using both your gut journalists who had worked only diverse online newsrooms in the and your head. for web-based news organizations. country. Katches, who had been on the board My role during this initial period was of Investigative Reporters and Edi- We were poised to take off, but there to instill confidence and trust in the tors and involved with its mentoring would be bumps and challenges ahead. new team and to somehow make sure program, also had connections to a … the culture we were creating was as network of young, talented and am- open and flexible as we envisioned. bitious journalists. This may sound easy, but I knew how There was an abundance of new unpredictable things could be, as with multimedia journalists on our list and any team, when you factor in person- strong computer-assisted reporting alities and egos. applicants. We also were looking for While we were hiring and getting the people who had multiple-platform new staff in place, Louis Freedberg, storytelling skills and were comfort- who was part of the management staff able users of social media and new of California Watch, traveled to vari- technologies. It was clear that many ous parts of the state to discuss our CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 9
  • 14. plans with editors and news directors Close’s New America Media (NAM) and to assess their potential interest in had with ethnic media. Another les- CALIFORNIA WATCH LAUNCH our stories. There was plenty of in- son we were putting into practice was PRESS COVERAGE >> terest – mixed with skepticism about not to duplicate something that an- “California Watch Says ‘Yes’ to how our new model would fit in the other organization already did well. Open, Networked Investigative traditional journalism world – but no And NAM does what it does really Reports” commitments. well. NAM’s staff would translate our PBS’ “MediaShift,” Dec. 17, 2009 stories, sometimes for a fee, and dis- Through the Chauncey Bailey Proj- “Filling the Gap: California Watch, tribute them to their network. They ect, I had gotten to know key lead- a new investigative reporting don’t do this for every story, and go- ers at KQED. The influential public venture, is launching a beefed-up ing forward, we can do a better job of broadcasting radio station in the Bay online operation” working with them on reporting. But Area has statewide reach, as well as American Journalism Review, the times we’ve worked together have strong ties to National Public Radio. August/September, 2009 been successful. We approached KQED’s manage- “California Watch’s revenue model: ment with an idea: Would they be All of this activity – the new deal- Charge news outlets, target donors” willing to partner and work full time making, the opportunities and growth Nieman Journalism Lab, Nov. 17, with California Watch? A proposal – was like a shot of adrenaline. Our 2009 was made that we split the salary and small loft was abuzz with energy. It expenses for Michael Montgomery, was exciting and crowded. Everyone “California Watch’s Revenue Model” a veteran radio producer who had a could hear each other’s phone calls; The Nonprofit Road, Nov. 17, 2009 history of working with both orga- “internal communications” literally “Public TV, Radio Stations to In- nizations. We wanted him to have full meant calling across the room. When crease Local Investigative Coverage access to our investigations. California consultant Marcia Parker pushed as Columbia Report Advised” Watch and KQED would collabora- back her chair from her desk, she Poynter Online, Nov. 12, 2009 tively make the decisions on which hit the chair of our chief fundraiser, “Amid Newsroom Cutbacks Are ‘ stories to pursue. Cherilyn Parsons. The refrigerator Watchdogs’ Still Awake? And Can was overflowing. Outsiders Fill the Gaps?” We would not impose creative con- Editor & Publisher, Oct. 29, 2009 trol over radio; our reporters and edi- LAUNCHING CALIFORNIA WATCH tors would work together, and CIR would have the opportunity to re- From the beginning, I knew we could story, which would be pegged to the view final scripts to make sure that all not create two distinct cultures with- anniversary of Sept. 11, offered a solid of our facts matched and that impor- in CIR – the national reporting desk, roadmap for testing our collaborative tant interviews conducted for radio where we had a few projects under model. While Schulz could write the could be woven into print versions of way, and California Watch – though it overall story for the state, he also had stories. Montgomery would work out was challenging to integrate the two detailed data for almost any county or of both our office and KQED’s, but entities. There had to be a symbiosis locality, which offered a great avenue needed to be in KQED’s studios to between CIR and our potentially for partnering with media outlets record his work. (Current newspaper formidable baby. throughout California to localize the covered the collaboration.) What better way to do this than larger investigation. The partnership with KQED was through our inaugural California Now we had to figure out distri- a tremendous opportunity for us to Watch story? G.W. Schulz, a CIR bution. Would editors be open to a consistently work with a highly re- staff member, had been working on ready-made, unique 9/11 anniversary spected media partner and reach a a project on state-level homeland story? Would they demand exclusiv- statewide broadcast audience in the security activities and spending. He ity? Would we charge for the story? millions. (KQED syndicates its “Cali- had gathered extensive information We decided we would establish a fee fornia Report” to every public radio and data on every state. As a way to if a newspaper wanted to publish our station in the state.) quickly launch California Watch, even work. If we worked together with as the new staff was settling in, we a news outlet from inception, we We also wanted to reach beyond the decided to break out a story focused would not charge. state’s English-speaking residents. on California, looking at waste and We knew we could not develop the abuse within the multimillion-dollar As we began to notify potential part- relationships or stature that Sandy homeland security grant system. This ners in late August, I thought we CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 10
  • 15. would be fortunate if we got two to We began making as many calls as we in Los Angeles translated the story four news organizations to sign on. could, describing California Watch into Spanish, published the story and Freedberg, Parker, California Watch and CIR to editors.We explained that allowed us to distribute their transla- Editorial Director Mark Katches and we had a story in which they might tion to other Spanish-language out- I divided up news organizations in be interested, describing how it could lets, an arrangement we have contin- the state on the basis of personal rela- be localized, letting them know that ued. We did not charge any of these tionships. Between us, we knew many we were offering it to others around key partners in exchange for their of those we would call or e-mail. We the state, possibly even other media contributions to the project. needed distribution. So what if some- in their market, telling them we were Coordinating the release was a lo- one said they would not or could not charging (cringe), and describing gistical feat. The embargo was set to pay? Did distribution trump revenue? timing and plans for release. the time of the KGO-TV evening There was internal disagreement broadcast, with all news outlets free about this. Some felt we should es- to post to their sites and then publish tablish market value. Others felt we should try to reach the broadest audi- Schulz’s story ran on the or broadcast on their own schedule. No one complained. In fact, the only ence possible, which would mean ne- front page of about two criticism was from some news organi- gotiating lower prices if news outlets dozen newspapers, reach- zations asking why they hadn’t been balked. We would ask that the story part of it. We were stunned. News or- be published on websites as well, with ing more than 1.8 million ganizations wanted to be part of this. links back to our site for supporting stories or data. subscribers, and on televi- What was surprising to us was how sion, radio, news websites the need for exclusivity, once so sac- Several factors helped us succeed in rosanct throughout print as well as this initial distribution challenge. Per- sonal relationships mattered. We each and in ethnic media outlets broadcast, fell by the wayside. Our new model was being widely ac- could get editors to respond to us throughout the state. cepted and, better yet, adopted. Audi- nearly all of the time, and CIR had ences were so fragmented that news credibility and a positive reputation organizations would rather share a within editing circles for accurate, We had no idea if this would work, good, unique story than not have it credible reporting. As we all came but it did. Schulz’s story ran on the and cede it to their competition. And from traditional news organizations, front page of about two dozen news- in this era of shrinking revenues, most we were sensitive to the needs and is- papers, reaching more than 1.8 mil- media could not afford to finance the sues of these newsrooms whose edi- lion subscribers, and on television, depth of reporting CIR and Cali- tors we were contacting. We wanted radio, news websites and in ethnic fornia Watch wanted to do. That first to make this process as easy as possible media outlets throughout the state. for our clients. The process was time We produced the print story at three consuming but crucial. different lengths and edited custom Freedberg, Katches and I had dif- versions for several news organiza- CALIFORNIA WATCH IN 2010 fering comfort levels with the “sales tions. In San Francisco, KGO-TV SELECTED PRESS COVERAGE >> pitch.” We established a rough pric- produced a 5-minute piece based on “California Watch Editorial Director: ing structure that was flexible when our reporting and featuring our re- Exclusives No Longer That Important” it came to pushback. The pricing porter; they were even able to con- Mediabistro, July 28, 2010 was based on circulation of newspa- duct a key interview that we were “California Watch Launches Site to pers and ranged from $50 to $350 for unable to get, which helped strength- Track Gov Candidates’ Statements” the story. (We have since increased en the entire investigation. Mediabistro, June 21, 2010 our fees significantly.) News web- The Marin Independent Journal as- “The New Investigators” sites would get the story for free, as signed one of its photographers to the Columbia Journalism Review, would other nonprofits and KQED. story and then allowed us to distrib- May/June 2010 With hindsight, the amount of back ute those photos to all of our part- “Can newspaper muckraking carry and forth and our anxiety over “the ners. Through our partnership with on in nonprofits?” sales pitch” was comical, given the New America Media, the story was Associated Press, Jan. 17, 2010 relatively small amounts of money we translated and distributed in Chinese, were seeking. But it was outside of Vietnamese and Korean. La Opinion our journalistic comfort zone. CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 11
  • 16. story taught us a great deal about not freelancers had more than 35 inves- there was so much more we wanted being afraid to try new things and to tigations under way. With help from to be able to do with each story – take risks. Our clients – news orga- consultant Susan Mernit, we also but there was only so much our staff nizations – and their content users launched the California Watch web- could do. Some skills were lacking. would let us know what worked. site. It featured close to 20 searchable We had no photographer or graphic databases and daily blogging by our artist on our team, for instance. REACHING WIDER AUDIENCES reporters and editors. We also es- The effort to think with about visuals, As thrilled as we were with the reach tablished an aggressive social media multimedia and audio involved a cul- of our first story, it also gave us a look strategy. Our model was to continue tural re-education for some of our at one of our primary challenges go- to distribute through others, but we reporters. We needed to shed the ing into the future: how to engage wanted our site to showcase our work traditional media practice of keep- and capture our audiences. By pub- and not be dormant between investi- ing stories “secret” from all but top lishing through dozens of other out- gative stories. editors before publication. Instead, we lets, we had limited knowledge about, We were in a period of relative fund- wanted everyone to embrace a rou- or access to, our readers, viewers and ing stability, and we moved in January tine of presenting stories-in-progress listeners. Moving forward, our stories to a larger office in Berkeley, with the to a group of colleagues who could often would be the most read and modern conveniences of heating and help build interactive graphics, video, e-mailed on other news sites, amass- air conditioning, sufficient bandwidth radio and animation. The broader ing hundreds of reader comments to keep our computers from crash- team would not only ask questions, and tens of thousands of page views. ing, and a desk for everyone. Our new but also think of ways to take the facts The blessing and curse of our wide home is less expensive than San Fran- and data and use them to tell the sto- and nonexclusive distribution net- cisco office space, which we also con- ry in their specialty. This was vital to work is that it takes full advantage of sidered, and is close to UC Berkeley producing multi-faceted stories across the web and new media: Our stories and its Graduate School of Journal- various platforms so that each ele- travel, so they reach huge audiences, ism. Our proximity to the journalism ment could be in process simultane- but it is extremely difficult to quan- school has enabled some of us to teach ously as we headed to a release date. tify, capture and engage those people or guest lecture there – and to find when they essentially “belong to” It was much easier to create and shape ways to collaborate with students. other outlets. We’ve become more this model from the beginning than sophisticated in tracking the reach of While signing a five-year lease at our it would have been to transform an our content. But we still need to get new location gave us a lower rate, entrenched legacy newsroom, where better at it so that we can accurately there was also an element of risk; change was typically met with resis- measure our audience. Knowing who there is no certainty of funding that tance. In this new model, any ques- our readers, viewers and listeners are far into the future. It was a roll of the tion was a good question, and staff helps us engage with our audience dice. More and more, I was learning members had to be reminded and en- directly. It’s also an important metric that there’s a lot of crapshooting in couraged to take risks and think dif- for our funders. the decision making of a nonprofit ferently about storytelling and reach- leader. Yet, without taking risks, you ing disparate audiences. The distribution of our first story ex- cannot grow. ceeded our wildest expectations. We More and more of my time was in- followed up with two more packages As we adjusted to our new workspace, volved in fundraising and internal in the fall of 2009 – one in November our team’s personalities, strengths issues mainly related to managing on the failure of a program to reduce and weaknesses became clearer. We personalities, egos and the conflicts class sizes in K-12 schools and anoth- focused on stories and creating the that did arise, as they would in any er in December on the an influen- model and, most important, a culture growing workplace. I felt fortunate tial campaign donor. We also opened in which multiple platforms and skills that I had management experience our four-person Sacramento bureau, were at the table from the beginning in dealing with personnel issues in based in KQED’s capital office. Sac- of a project. But our gaps were evi- my past roles, albeit in much larger ramento veteran Bob Salladay works dent. Every newspaper editor has had organizations. In a smaller work- as CIR’s senior editor there with re- the experience of having a deeply re- place, such issues are magnified porters Corey G. Johnson, Christina ported story come to a close when and must be dealt with swiftly Jewett and Chase Davis. someone asks, “Where are the photos or they can become poisonous. and graphics?” Despite our all-out at- By January 2010, our investigative tempt to cover our multimedia bases, reporters and a stable of outstanding CENTER FOR INVESTIGATIVE REPORTING : REINVENTING JOURNALISM : 12