This document contains summaries of multiple companies that use NetSuite software to manage their businesses. It describes their industries, locations, challenges they faced with previous systems, and benefits they have achieved through implementing NetSuite solutions. Key benefits highlighted across many companies include increased revenues, improved efficiencies, real-time access to business data, and support for rapid growth without adding headcount.

1. www.curiousrubik.com Office:+1 646 459 2754

2. EMEA Region Customers
© NetSuite 2010 2

3. Overview
– Wholesale Distributors of
outdoor lifestyle products
– Based in Edinburgh, UK
– Replaced Sage
– NetSuite OneWorld for
Finance, Inventory and
eCommerce
Challenges
Rapid growth required accessible, user-friendly
system to scale with the business
Needed efficient way to promote specific brands
through multiple websites
NetSuite Benefits
NetSuite has helped support a 95% increase in
revenues without adding staff
Integrated business processes, new website saved
25% of sales staff’s time
Warehouse distribution efficiencies have cut need for
warehouse space by 40%
NetSuite Helps Grow 2Pure 95% Without
Adding New Staff
NetSuite saves us time and allows us to focus on running the business, and
that has helped us increase our turnover—our revenues—by 95%“
”

4. Overview
‒ Supplier of specialist
electronic, photonic &
imaging products and
services
‒ Based in Wokingham Berks,
Great Britain
‒ Customer since 2005
‒ Replaced Lotus Notes,
Vecta
‒ Using OneWorld, ERP,
CRM, Sandbox Environment
Challenges
Business growth hindered by fragmented sales software
Sales teams couldn't access customer information in
databases of other operations
Manual lead processing hindered performance
NetSuite Benefits
A single view of sales & customer information across 14
operations
Overall sales team efficiency has increased significantly
Automated processing of website speeds integration
with sales pipeline
ACAL Plc Consolidates 14 European Sales
Operations with OneWorld
With NetSuite we all work on one system, and that means we can
work together as a single team“

5. Overview
‒ Oracle E-Business
Suite partners
‒ Customer since 2003
‒ Based in Geldermalsen,
The Netherlands
‒ Running Small
Business ERP, CRM,
and SFA
Challenges
Launch an international business without heavy
overhead cost
Tracking customers, projects, professionals and
billing in a lean, mobile business model
Accessing business data and metrics anywhere,
anytime
NetSuite Benefits
Successfully operating growing business for over 10
years on NetSuite solution
Strong growth in size and complexity of business
without adding accounting and administration staff
Cloud design provides executives and practitioners
access to key capabilities at all times
Apps & Us Enjoys Decade of Growth
with NetSuite
NetSuite had the most cloud functionality of any solution we considered.
“

6. Overview
‒ Study Arboriculture
‒ Established in 1964
‒ Based in Hampshire, UK
‒ NetSuite replaced Sage 50
and Microsoft Access
‒ Live on NetSuite in 3
months
Challenges
Move all information into one single database
Provide staff with remote access to data
Needed a solution which required little on-site maintenance
or management
NetSuite Benefits
Significant saving on hardware
Data is backed up automatically by NetSuite, ensuring
company information is secure
Requires minimal on-site IT infrastructure and
management, further reducing costs
Transformed Critical Business Processes with
NetSuite’s Cloud Software
With NetSuite, all of our data is 100% accurate, presented in real time and
available at the click of a button. It’s made a huge difference to the way we work.“

7. Overview
‒ Provider of novelties and
gifts
‒ Based in the London, UK
‒ Customer since 2007
‒ NetSuite OneWorld
‒ Replaced QuickBooks
‒ Chose NetSuite OneWorld
over SAP and Exchequer
Challenges
Managing growth across 3 continents
Managing multi-location inventory and supply chain
Needed financial consolidation for vendor and products
NetSuite OneWorld Benefits
Saved £50,000+ over on premise software and servers
Grew from £1.2 to £2.8M since switching to NetSuite
Multi-currency capabilities facilitate financial consolidations
BLUW Saves £50,000 Over On-Premise IT
We operate on three continents and our business is undergoing enormous
growth. It would be impossible to predict future systems and infrastructure
requirements for our business. With NetSuite OneWorld, we don't have to.
”
“

8. Overview
‒ International non-profit
‒ Based in Leamington Spa,
U.K.
‒ Switched from Greentree
ERP, Microsoft Access
and Excel
‒ Using NetSuite CRM, and
ERP
Challenges
Managing disparate donor and financials data sets
Lack of visibility into fund-raising effectiveness, budget
vs. actuals, and individual and organizational donors
Use of time & resources manually managing & double-
entering data, and maintaining on-premise systems
NetSuite Benefits
Streamlined fund-raising, financials and marketing in an
integrated, flexible system
Better efficiency, visibility and fund-raising effectiveness
Unified set of financials data and 15,000 individual and
organizational donor records
International Non-Profit Sows Peace
in Troubled Nations of Africa and Asia
NetSuite has changed our whole fund-raising function.

9. Overview
‒ Provider of cleaning services
‒ Based in Hertfodshire, UK
‒ NetSuite replaced Sage
Peachtree
‒ Deployed NetSuite to manage
ERP
Challenges
Difficulty supporting fast growth with its combination of
limited business software and spreadsheets
Accessing and reporting data was time-consuming and
costly
Company didn't have coherent view of P&L, salary, and
marketing data
NetSuite Solution Benefits
Has the ability to support 150% growth year on year
over the next three years
Company achieved software ROI within 5 months of full
NetSuite implementation
Cut Time and Costs To Support Cynergi's 150%
Growth Goal
NetSuite gives us a complete view of our business in real time. It saves the
leadership team time we can use to focus on growing our client base by 150%
over the last three years.
”
“

10. Overview
– General eco-friendly
Commercial Cleaning and
Support Services
– Based in Henley-on-
Thames, UK
– Customer since 2011
– Switched from Sage
Line50, Syrinx
– Using Advanced Billing
Schedules, ERP and CRM
Challenges
Valuable time resources used in manually processed
sales data and billing information
Crucial KPIs were time-consuming to collect and
analyse using Excel and Sage Line 50
Planned expansion of regional offices could not be
monitored effectively with the incumbent system
NetSuite Benefits
75% reduction in paper usage reinforces Ecocleen's
eco-credentials
Visibility for both HQ and regional offices reduce
administrative enquiries by 30%
Time-savings of 2-3 hours a week through automated
lead distribution
New-franchise training takes just 1.5 hours, compared
to a day with the previous system
Eco friendly franchise transforms business
efficiency, going paperless in the process
NetSuite has completely transformed the way we do business.

11. Overview
‒ Telecommunications;
internet provider
‒ Based in London, United
Kingdom
‒ Customer since 2009
‒ Switched from on-premise
applications
‒ Using NetSuite and
NetSuite OneWorld
Challenges
Difficulty managing subscriptions billings
Manual processes and unwieldy remote access slowed
business performance
Under pressure for fast IT improvement
NetSuite Benefits
Implementation completed in 3 months
Improved business performance with automated
financial and billing processes
Reduced remote-access set-up time for accounting,
sales, and support staff
NetSuite Helps London ISP Track Complex
Subscription-based Billings
We operate on 3 continents, Europe, Asia, & North America, and our business is
undergoing enormous growth. It would be impossible to predict future systems &
infrastructure requirements for our business. With NS OneWorld, we don't have to.
“

12. Overview
– Online Exchange for
Consumer Goods
– Based in Funchal,
Portugal
– Replaced Sage Trading
100 with NetSuite
– NetSuite ERP, Inventory
and Analytics
Challenges
Managing operations in Portugal, England and France
Multiple currencies, trading regulations and languages
Needed global access to key business metrics
Required a system that would allow integration with
complex website front-end
NetSuite Benefits
Increased the efficiency of operations, logistics and
finance by 20% by reducing manual processes
Access to real-time reporting and KPI’s
Remote, real-time access for entire staff
Emarket.com Streamlines Business Processes
with NetSuite
By allowing us to automate key business processes, NetSuite has increased the
efficiency of our operations, logistics and finance teams by 20%“

13. Overview
‒ Cosmetics Packaging and
Design
‒ Based in the Netherlands
‒ Customer since 2005
‒ Replaced Microsoft Word
and Excel
‒ Uses OneWorld, Advanced
Inventory, Site Builder, ERP,
CRM SFA
Challenges
Company growth supported by an easy-to-install IT
system with worldwide access & corporate transparency
Managing network operating in 25+ countries, multiple
currencies & languages, with subsidiary relationships
Expertise to maintain & update website. Replace
inefficient manual data entry in Word & Excel
NetSuite Benefits
Accurate account of operations: sales coordination,
supplier control, consolidated accounting & reporting,
quality control, delivery and payment
Successful management of international currencies and
time zones
50% year-on-year growth
Fasten Grows 50% Year-on-Year Thanks to
Cloud-Based Software Suite
We've evaluated the competition and came to the conclusion that NetSuite is
leagues ahead in terms of functionality, ease of use and price.“

14. Overview
‒ Swim wear and
swimming gear
distributor
‒ Based in the United
States (HQ) and
Bulgaria
‒ NetSuite OneWorld
‒ Replaced Sage Acpacc
Challenges
Non-integrated software made it difficult for Finis to take
advantage of the growth opportunities
Limited visibility to available inventory prevented sales reps
to make on-site/pool-side sale
Company growth plans prevented by poor business solution
infrastructure
NetSuite OneWorld Benefits
Now saving $20,000 yearly over cost and $140,000 in FTE
salaries due to increased efficiencies
Growth rate from 20% and up while warehouse efficiency
increased by 20%
OneWorld’s multi-currency and multi-tariff functions helped
produce financial reports for its Bulgarian subsidiary
NetSuite OneWorld Helps Swimwear Innovator Lap
Larger Competitors to Accelerate Growth
With NetSuite, our sales reps can track inventory in real time and make instant
sales at pool-side or during customer store visits—something that many of our
competitors are not able to do.
“

15. Overview
‒ Luxury floor coverings
‒ Based in Sussex, UK
‒ Customer since 2006
‒ Replaced Sage Line 50,
ACT! CRM, Microsoft
Access and Excel
‒ Using ERP, CRM SFA,
Site Builder, Advanced Site
Customization
Challenges
Achieve rapid growth without having to pay large upfront
costs in new technologies
Calculating shipping costs and currency conversions for
international orders
Limited office space they didn't want to use for servers
NetSuite OneWorld Benefits
Now runs all their ecommerce, accounting, warehouse
and stock levels and data on a single, cloud platform
All orders are now processed automatically with just a
click of the shoppers button
Operate with just 3 FTE & manage a complex network of
third-party experts, saving £165,000 in annual staff costs
Harvey Maria Harness SuiteCommerce to
Increase Sales by 30–40% Year-on-Year
Not only has it been integral to rapid business growth, enabling us to easily
sell and ship internationally but NetSuite also allows us to keep the profile
of a large company but operate like a lean, small one.
“

16. Overview
‒ Healthcare Services
‒ Based in Louvain-la-
Neuve, Belgium
‒ Customer since 2005
‒ 160 Users
‒ Switched from
Spreadsheets, manual
processes
‒ Using NetSuite CRM+,
OneWorld
Challenges
Missed growth opportunities from uncoordinated sales
and marketing
Uncoordinated business segments get salespeople to
target same customers
Long lead time of complex equipment made
production planning difficult
NetSuite Benefits
Role-based dashboards help sales/marketing users
coordinate efforts among 5 business segments
Consistent, reliable customer information greatly
improved production planning
NetSuite Helps IBA Coordinate Sales and
Marketing Across 5 Business Segments
Having independent sales force entities in several divisions, sometimes
chasing the same customers, we didn't always know if someone else at IBA
was already talking to a prospect company. Now we leverage that information
to ensure that we're 100% coordinated.
“

17. Overview
‒ Financial security company
‒ Based in London, UK
‒ Selected NetSuite over
Sage 200
‒ Deployed NetSuite to
Manage Commissions
Challenges
Attract and retain highly qualified sales staff with
accurate commission payments
Manual data entry slowed administrative processes
Needed a secure, reliable software system to handle
complex financial scenarios
NetSuite Benefits
Helped Imagine FS automate its commission processes
Reduced commissions time from 1 day to 5 minutes
Dashboards allow directors to plan and control growth
Finanacial Services Startup Grew its Sales
Force by 400%
With NetSuite, we get the efficiency of end-to-end integration, real time
information, and all the flexibility we'll ever need to stay on our growth path.
”“

18. Overview
‒ Medical device manufacturer
and distributor
‒ Based in Bristol, UK
‒ NetSuite replaced Multiple
legacy applications and
spreadsheet
‒ Uses NetSuite
Challenges
Business performance suffered because of multiple IT
acquisitions that couldn't support existing business model
Complex customer-supplier relationship
Manual data re-entry slows down business processes
Poor visibility into inventory and sales orders caused stock
run outs
NetSuite Benefits
Saved £75,000 over equivalent server-based system, and is
saving £25,000 yearly on administration and maintenance
Reduced administration costs by more than £50,000
Saved man-hours due to automation
Customer satisfaction has grown
NetSuite Helps Medical Manufacturer Boost
Business Performance While Cutting Costs
NetSuite helped us improve our business performance across the board, from better
inventory control and faster, more accurate reporting, to more responsive customer
service and more consistent Website updates.
“

19. Overview
– Provider of IT services
– Based in London, UK
– NetSuite
– Replaced Scala, Excel,
and Outlook
Challenges
Bringing company processes and systems up to date
to enable future growth
Needed to eliminate duplication of information
between departments
Simple tasks took far too long to complete
NetSuite Benefits
Company more profitable due to accurate,
live data at fingertips
Frees up time to process mass transactions, turn
queries and issues around rapidly
More dynamic and accurate across all departments
Reduction in back-office staff
ITS-PLC Drives Profitability with NetSuite
NetSuite has helped us to leap frog our competitors.
“

20. Overview
‒ Ecommerce, wholesale
distribution
‒ Based in Suffolk, UK
‒ NetSuite
‒ Replaced custom
software
Challenges
Manual sales and accounting processes wasted time, manual,
redundant data entry risked accounting errors
Lack of real-time communication with suppliers hindered drop-
ship business
Lack of data integration with outsourced customer support
organization hindered customer service responsiveness
NetSuite Benefits
Process integration helped reach 30% growth rate without
adding IT staff and doubled its order-volume capacity
Integration helped organize and improve major process flows
(supplier drop-ship business, real-time order tracking,
customer support, etc.)
NetSuite serves as an eCommerce foundation for new
business opportunities
NetSuite Helps Ecommerce Business Grow by 30
Percent Without Adding IT Staff
If we didn't have a single system and were having to replicate data it would be
horrendous. NetSuite lets us record the status of orders for reporting to the relevant
parties—even better, it does it in real-time.
“

21. Overview
‒ Nonprofit training young
Africans to become
software entrepreneurs
‒ Based in Accra, Ghana
‒ Customer since 2012
‒ Switched from Excel
‒ Using NetSuite Financials
Challenges
Limited visibility into costs and budgets resulting in
delays, manual data re-entry and guesswork.
MEST's parent organization, the Meltwater Group, lacked
a real-time view of school financials and operations.
Previous annual auditing was a painful exercise that took
a month and involved a half-dozen auditors.
NetSuite Benefits
Improved business efficiency by 50% since implementing
NetSuite in 2012
Time required for annual auditing reduced to just several
hours with NetSuite.
Better visibility into expenses to make informed, cost-
saving decisions on operational outlays.
Meltwater School Fosters Technology
Entrepreneurship in Africa with NetSuite.org
NetSuite is an incredible asset and NetSuite.org has been incredibly generous
with us and our incubator companies.“

22. Overview
– Supplier of warm water
underfloor heating
systems
– Based in Devon, UK
– Replaced proprietary
application
– NetSuite
Challenges
Unable to maintain high growth rate with proprietary software
applications
Company needed to improve customer relationships to
succeed with low-volume, high-value product line
Sales staff handling of 300-400 projects slowed by complex
manual reporting and other processes
Cash flow suffered because managers had difficulty tracking
late creditor payments
NetSuite Benefits
Company saved between £100,000 and £120,000 over the
three-year cost of hardware and licenses for equivalent SAP
applications
Gives real-time access to company information and financial
data that boosts cash flow and improves customer relationship
NetSuite Helps Distributor Boost Customer
Relationships While Maintaining High Growth Rate
NetSuite has helped us build better relationships with existing and new customers
alike, while giving us a real-time view of the business at any given time.“ ”

23. Overview
– Luxury clothing
– Based in London, UK
– Using NetSuite OneWorld
and Mid Market Edition
– Switched from Sage,
Excel
Challenges
Company growth limited to a combination of Excel & Sage
Out-dated information from unsynchronized spreadsheets
Spreadsheets and Sage couldn't handle inventory
management
Finding a solution that supported Mac & Windows users
without disrupting the business
NetSuite Benefits
Immediate improvement to profit margins
Real-time inventory, as well as purchasing & distribution
information from integrated ecommerce, POS and
outsourced warehouse processes
Role-based dashboards deliver real-time information on
purchasing, inventory and KPIs
NetSuite Helps Luxury Clothing Retailer
Streamline Processes to Drive Growth
NetSuite gave us real-time access to information about what was happening
in the business, and we were able to use that intelligently
to see what was working and what wasn't.
“

24. Overview
– Market research and
strategic consulting firm
for the software and IT
services industry
– Based in Paris, France
– Customer since 2005
– Switched from
spreadsheets
– Using OpenAir
Challenges
Time and resources wasted in manual time and
expense tracking and invoicing
Difficulty tracking work schedules due to different
countries' policies for holidays and vacations
Time consumed to manually convert 4 different
currencies for expense tracking and invoicing
NetSuite Benefits
Cloud architecture and central data repository
simplified data access
Eliminated the time and costs required for manual
currency conversions of billings and expense
reimbursements
Automating time and expense tracking and billings
has reduced administrative overhead for consultants
NetSuite OpenAir Helps Consulting Firm
Streamline International Business
NetSuite OpenAir was the first SaaS tool used at our organization.
By seeing what it has done for PAC, we've come to realize
what a great asset cloud computing tools can be.
“

25. Overview
– Services and Solutions
Storage Company
– Based in Aberdeen, UK
– Customer since 2005
– Switched from Gemini,
Sage, ACT!
– Using ERP, CRM,
Revenue Recognition and
Advanced Financials
Challenges
Disparate, non-integrated business software hindered
ability to maintain strong growth
Lack of visibility into the sales pipeline limited the
company's ability to track sales opportunities
Time used to match quotes with invoices from lack of
integration between customer-sales & accounting data
NetSuite Benefits
Continued growth without having to add new
administrative staff
40 hours a week cut in administrative time with
integration of sales-pipeline and accounting date
Integrated, end-to-end sales and accounting process
enforce consistent business practices
NetSuite Helps Storage-Solutions
Company Prepare for Renewed Growth
NetSuite has helped us become better organized, with stronger, more defined and
integrated business processes, and has given us the foundation to keep growing.“

26. Overview
‒ Manufacturer of fireplace,
stone and bathroom fixtures
‒ Headquarters: South
Yorkshire, UK
‒ Founded in 1923
‒ Customer since 2009
‒ NetSuite OneWorld replaced
Bespoke product
Challenges
Management of three separate divisions, each in
different locations
Urgent need to replace single server set-up with
limited licenses
Distributed workforce needed system access
NetSuite OneWorld Benefits
OneWorld allows areas of the business to operate as
individual entities
Automated processes eliminated administrative
burden and saved the equivalent of two employees
Integrated and streamlined end-to-end processes,
from point of sale through to delivery and invoicing
R.O. Arnold Turns to the Cloud to Support
Growth while Reducing Costs
We use NetSuite for absolutely everything and the productivity savings since
switching have been huge. To achieve the same results without NetSuite would
have meant hiring at least two new employees.
“

27. Overview
– NetSuite Customer since
2003
– Food/Beverage, Retail
– Based in London, UK
– Using NetSuite Advanced
Inventory, Financial
Planning, ERP and CRM
– Switched from Sage Line
50
Challenges
Complex, expensive business software made it difficult
for Rococo to keep up with growth opportunities
Constant sofeware vendor add-ons and upgrades wasted
administration time and didn't deliver hoped-for
improvements
Previous supplier offered only wired network options, and
not Web-based solutions
NetSuite Benefits
Sales increased 25%
Saved £30K over a comparable premise-based system
Saves £6K yearly on maintenance over previous system
London Food Retailer Grows,
Cuts Costs with NetSuite
With NetSuite we now have time to concentrate on real business matters
without having to worry about keeping our IT infrastructure up to speed.“

28. Overview
‒ 2nd largest software
company in Germany
‒ Based in Darmstadt,
Germany
‒ Customer since 2006
‒ 6,000+ employees,
10,000+ customers in
70 countries
‒ Switched from Microsoft
Project, spreadsheets
‒ Integrated with SAP
‒ Using OpenAir
Challenges
Using a combination of legacy business tools & home
grown software to manage professional services projects
Resource utilization suffered from inability to track
budgets and schedules
Requiring extra headcount for complex spread sheets &
standalone project management software packages
NetSuite Benefits
Integration of accounting & professional services
improved resource utilization
Automated time-tracking and invoicing frees up project
managers to deal with more strategic issues
8% savings in administrative overhead
Software AG Standardizes on OpenAir As
Platform for Global Professional Services
Not having to worry if the data is correct has freed us up to focus
on higher strategic values such as how to efficiently manage a project,
forecasting, and revenue recognition.
“

29. Overview
‒ Marine Science; Marine
mammal consultancy
‒ Based in St Andrews, UK
‒ Customer since 2010
‒ Switched from Sage Line
100
‒ Using OneWorld and
OpenAir
Challenges
Using an accounting system that could not support a
global growth ambition
The company was looking for a multi-company, multi-
currency cloud based scalable solution
The company wanted to leverage on a standardized
CRM system with rapid consolidation at month end
NetSuite Benefits
Support seven additional companies without increasing
the company’s headcount
NetSuite has allowed us to shorten reporting timescales
from 10 to 6 working days
Significant increase in productivity due to NetSuite’s
anywhere, anytime access
NetSuite helps growing marine mammal
consultancy with global growth ambitions
The investment in NetSuite has enabled us to avoid hiring additional new staff,
improve our financial close and increase our overall customer service level.“

30. Overview
– Wholesale distributor of
fashion accessories and
beauty products
– Based in Reading, Leeds,
UK
– NetSuite
– Replaced QuickBooks,
custom sales and stock
application
Challenges
Fragmented business software and processes made it difficult
for professional beauty-products distributor to ramp up to large
potential customer base
Mishandled orders and customer disappointments resulted
from lack of integration
Complex matrix pricing of 3,000 SKUs and multiple customer-
pricing levels added to complexity of sales-channel integration
NetSuite Benefits
Now supports multi-channel sales growth through integrated
inventory management, point-of-sale processes
Saving 20 hours per month through reductions in senior
managers' administrative workload
Better business visibility helps managers spot key trends,
make better business decisions
Improved financial and purchasing reports have greatly
reduced over- and under-stocking
NetSuite Helps Recent Startup Take
Advantage of Growing Customer Base
NetSuite has given us the ability to leverage our existing base and to get new
customers at the same time.“

31. Overview
– Maritime Media
– Based in London, UK
– In business since 1992
– Customer since 2008
– Switched from
QuickBooks, FileMaker
Pro, spreadsheets
– Using ERP and CRM
Challenges
Expand product scope and market penetration within
the global high-end yacht-owner market
Missed sales opportunities due to lack of customer-
information integration
Market new media properties and events to builders,
brokers, and suppliers of high-end yachts
NetSuite Benefits
Additional 20% yearly revenues from 3 new market
segments
Receivables backlog cut by 70%, invoices in minutes
not weeks, 80% increase in sales rep productivity
Integrated, centralized customer information and
detailed analytic reports
NetSuite Helps Media Leader Add 20% to
Annual Revenues
With NetSuite, we've been able to keep our positioning as dedicated
to the high-end yacht market, but also improve our business.“

32. Challenges
Popular TV home-shopping network needed to
simultaneously support growth and reduce costs to
fight downward price competition
Improve business visibility to help executives make
informed decisions to support company growth
NetSuite Benefits
Saves £50,000 yearly over the cost of an equivalent
server-based system and its necessary maintenance
Improved email marketing generate an additional
£8,000 revenue each month
Automated VAT reporting saves £3,000 per year
NetSuite Helps Grow Margins 400%
While Doubling Revenues
NetSuite has helped us maintain strong growth while keeping capital expenditures
to a minimum. It also helped us prepare for future growth“
Overview
– UK Home Shopping Ltd
– Ecommerce, mail order,
consumer goods
– Based in Mansfield, Notts,
UK
– Using NetSuite
SuiteCommerce
– Switched from Microsoft
Dynamics Navision
– Partners with Noblue
Limited

33. www.curiousrubik.com
@curiousrubik