Doug McDowell has brought enthusiasm and professionalism to automation sales for GE for the last ten years. When Calpine experienced complications during start up and commissioning of GE's control systems, Doug was able to find local experts to provide on-site support and ensure projects were completed on time. Doug continued supporting Calpine and providing new product information even after they stopped new construction. When the author changed positions and saw opportunities for automation, he contacted Doug and has enjoyed working with him and GE.