![Voluntary Turnover Rate [Team Size >101,<=170]
Team
Division Q1 Value Q2 Value Q3 Value Accumulative value till Sept 2012
Size
Division A 105 4.93% Green 5.83% Amber 6.70% Amber 17.48% Red
Division B 114 3.57% Green 6.33% Amber 3.60% Green 13.33% Amber
Division C 152 2.16% Green 3.58% Green 2.06% Green 7.59% Green
Division D 170 1.62% Green 2.31% Green 4.12% Green 7.69% Green
Division D Unit A 24 3.85% Green 0.00% Green 0.00% Green 4.08% Green
Division D Unit B 29 0.00% Green 0.00% Green 6.78% Amber 7.02% Green
Division D Unit C 78 2.52% Green 5.06% Amber 5.13% Amber 12.74% Amber
Division D Unit D 37 0.00% Green 0.00% Green 0.00% Green 0.00% Green
Division E 167 3.09% Green 1.20% Green 3.57% Green 7.93% Green
Quarterly Target: 5% Quarterly Target Yearly Target
Yearly Target: 12% Amber Amber
Green<=5 Green<=12
>5%<=10 Red >=10% >12%<=17 Red >=17%
% %
% %
2](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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Recruitment dashboard sample
- 1. Voluntary Turnover Rate New Hire and Voluntary Resignation movement by month # New Hire # Voluntary Resignation 60 Currently Serving Notice 30 30 25 22 21 21 22 19 15 16 11 21 17 18 18 16 16 16 15 14 13 2 9 0 2 January February March April May June July August September October November December Voluntary Turnover Rate Team Division Q1 Value Q2 Value Q3 Value Accumulative value till Sept 2012 Size Overall Co Wide 1298 3.50% Green 3.70% Green 3.60% Green 10.35% Green Quarterly Target: 5% Quarterly Target Yearly Target Yearly Target: 12% Amber Amber Green<=5 Green<=12 Industry Average: 17% >5%<=10 Red >=10% >12%<=17 Red >=17% % % % % 1
- 2. Voluntary Turnover Rate [Team Size >101,<=170] Team Division Q1 Value Q2 Value Q3 Value Accumulative value till Sept 2012 Size Division A 105 4.93% Green 5.83% Amber 6.70% Amber 17.48% Red Division B 114 3.57% Green 6.33% Amber 3.60% Green 13.33% Amber Division C 152 2.16% Green 3.58% Green 2.06% Green 7.59% Green Division D 170 1.62% Green 2.31% Green 4.12% Green 7.69% Green Division D Unit A 24 3.85% Green 0.00% Green 0.00% Green 4.08% Green Division D Unit B 29 0.00% Green 0.00% Green 6.78% Amber 7.02% Green Division D Unit C 78 2.52% Green 5.06% Amber 5.13% Amber 12.74% Amber Division D Unit D 37 0.00% Green 0.00% Green 0.00% Green 0.00% Green Division E 167 3.09% Green 1.20% Green 3.57% Green 7.93% Green Quarterly Target: 5% Quarterly Target Yearly Target Yearly Target: 12% Amber Amber Green<=5 Green<=12 >5%<=10 Red >=10% >12%<=17 Red >=17% % % % % 2
- 3. Voluntary Turnover Rate [Team Size >51,<=100] Team Division Q1 Value Q2 Value Q3 Value Accumulative value till Sept 2012 Size Division F 84 1.15% Green 5.71% Amber 4.71% Green 11.83% Green Division G 93 7.14% Amber 2.22% Green 2.14% Green 11.43% Green Division G Unit A 77 4.05% Green 2.61% Green 2.58% Green 9.33% Green Division G Unit B 14 37.50% Red 0.00% Green 0.00% Green 28.57% Red Division H 82 2.90% Green 7.69% Amber 2.52% Green 14.18% Amber Division H Unit A 23 5.13% Amber 0.00% Green 0.00% Green 4.76% Green Division H Unit A 10 0.00% Green 0.00% Green 0.00% Green 0.00% Green Division H Unit A 35 3.13% Green 2.94% Green 5.80% Amber 12.31% Amber Quarterly Target: 5% Quarterly Target Yearly Target Yearly Target: 12% Amber Amber Green<=5 Green<=12 >5%<=10 Red >=10% >12%<=17 Red >=17% % % % % 3
- 4. Voluntary Turnover Rate [Team Size >21,<=50] Team Division Q1 Value Q2 Value Q3 Value Accumulative value till Sept 2012 Size Division I 21 13.64% Red 4.88% Green 0.00% Green 17.78% Red Division J 41 4.94% Green 2.41% Green 2.38% Green 9.76% Green Division K 31 0.00% Green 0.00% Green 3.28% Green 3.28% Green Division L 35 0.00% Green 2.82% Green 0.00% Green 2.86% Green Division M 38 4.88% Green 2.78% Green 0.00% Green 7.06% Green Division M Unit A 14 0.00% Green 0.00% Green 0.00% Green 0.00% Green Division M Unit b 16 8.00% Amber 6.06% Amber 0.00% Green 12.00% Green Quarterly Target: 5% Quarterly Target Yearly Target Yearly Target: 12% Amber Amber Green<=5 Green<=12 >5%<=10 Red >=10% >12%<=17 Red >=17% % % % % 4
- 5. Voluntary Turnover Rate [Team Size <=20] Team Division Q1 Value Q2 Value Q3 Value Accumulative value till Sept 2012 Size Division N 9 11.76% Red 0.00% Green 0.00% Green 11.11% Green Division O 12 0.00% Green 0.00% Green 0.00% Green 0.00% Green Division P 6 0.00% Green 0.00% Green 0.00% Green 0.00% Green Division Q 13 0.00% Green 0.00% Green 8.33% Amber 8.33% Green Division R 5 0.00% Green 0.00% Green 18.18% Red 18.18% Red Division S 6 0.00% Green 0.00% Green 0.00% Green 0.00% Green Quarterly Target: 5% Quarterly Target Yearly Target Yearly Target: 12% Amber Amber Green<=5 Green<=12 >5%<=10 Red >=10% >12%<=17 Red >=17% % % % % 5
- 6. Voluntary Turnover Rate [Call Centers] Team Division Q1 Value Q2 Value Q3 Value Accumulative value till Sept 2012 Size Call Center A 54 11.65% Red 13.46% Red 7.34% Amber 31.48% Red Call Center B 60 0.00% Green 1.72% Green 3.36% Green 5.22% Green Quarterly Target: 5% Quarterly Target Yearly Target Yearly Target: 8% CCAM Inbound Call Center Average Turnover Rate: 10% Amber Amber Green<=5 Green<=8 >5%<=10 Red >=10% >8%<=10 Red >=10% CCAM Outbound Call Center Average Turnover Rate: 30% % % % % 6