i
  RECRUITMENT INTERNATIONAL


R
                      February 2012
cover
 Initio International - No Compromise
 On Core Values and Integrity

By Recruitment International



                                               names. OG International elected to



                                                                                                 Ri
                                               implement a change of strategy in 2009                  RECRUITMENT
                                                                                                                          February 2012
                                               and the decision was made to move out
                                               of recruitment in a controlled fashion
                                               and Flood led the MBO of the US and
                                               Spanish businesses, with enough capital
                                               to kick-start an organic build in the UK.
                                               The MBO completed in January 2010
Back in 2009 Recruitment International         and Initio International was born.
featured Brendan Flood and reported on
his MBO to acquire Faro Recruitment,           Brendan Flood said, “The MBO
from its Japanese owners. Fast forward         was an ambitious project for the
two years to the present day and the           management especially given that the
business has undergone the remarkable          Initio businesses made losses in 2009
transformation into Initio, prompting          and therefore our ability to generate
RI to revisit Brendan at his UK                financing from the banking community
headquarters to discover more about            was very limited. Our perseverance
this success story.                            has, however, paid dividends because
                                               the journey has been a great success.
The History                                    We are adequately capitalised, we           made possible by the MBO and it was
Initio International was established                                                       the chance to turn all of the company’s
as a result of an MBO of the staffing              “The MBO was an                          key employees into actual shareholders
businesses that were part of OG                                                            of the business. This was timed to
International Company Limited, a               ambitious project for the                   happen on day one therefore enabling
substantial Japanese owned corporation.         management especially                      all the participating employees to derive
The company was led by Mr Okano,                                                           the maximum financial benefits from
who himself was the former owner                 given that the Initio                     their efforts. It means that all of the
of Staff Services, one of the largest           businesses made losses                     companies within Initio International
Japanese temporary staffing businesses                                                      are completely owned by the staff with
until its sale to Recruit Company, also               in 2009.”                            no external shareholders and little to no
Japanese owned, in late 2008. The                                                          external debt other than Asset-Backed
trading name of OG outside of Japan                                                        Lending. A move which Brendan
was Faro Recruitment Group, although           continue to be profitable, definitely         describes as, ‘pivotal’.
many of the individual businesses              on a growth trend and we have a
continued to trade under their former          strong Balance Sheet. On an ongoing         Building A Reputable Business
                                               basis we have developed a very good
                                                                    relationship with      The strategy of Initio International
                         By The Numbers                             Sterling National      has not changed a great deal from
                                                                    Bank (in the US)       that of Faro Recruitment, when it
                         2009         2010           2011           and with Venture
                         Pre-MBO      Year 1         Year 2                                was outlined in RI’s September 2009
                                                                    Finance (in the        issue. Flood, Briand (US CEO) and
                         £m           £m             £m
                                                                    UK) and they           Carmona-Moya (Spain CEO) have
 Turnover                24.1         37.7           43.9
                                                                    continue to supply     built the company on a very strong set
 Growth                               56%            16%            the company with       of principles, underpinned by honesty
                                                                    the support we         and integrity. All the company’s
 Gross Profit             4.6          6.8            8.5            require”.              employees have to buy into this mindset
 Growth                               48%           25%
                                                                                           as there is absolutely no compromise
                                                                    One of Flood’s         on standards. Considering the changes
 Operating Profit         (0.6)        1.0           2.0             proudest
 Adjusted EBITDA         (1.7)        0.5           1.7                                    since the MBO, Brendan said, “Clearly
                                                                    achievements was       there are some changes, however we

www.recruitment-international.co.uk                                                                 RI - February 2012                    25
cover
 Initio International - No Compromise

 By Recruitment International



 remain on very friendly personal and              through ALG Consultores in Spain.         associates. Our continuing aim is to be
 business terms with all of the former                                                       the quality benchmark for recruitment
 sister companies and we have in fact              In the US                                 consultancies in New England.”
 traded with several of them since the
 buy-out. Where clients require a more             Monroe Staffing Services LLC               With a combined tenure of almost
 international presence we are still very          started in 1969, as a one-office firm       40 years with Monroe Staffing, the
 capable of providing this. The over-              concentrating                             management team is committed to
 riding secret to the success of Initio is         on contract                               growing the company in 2012 and
 that we strive every day to ensure that           design                                    beyond. “We envision that the office
 any interaction with any part of the              engineering.                              network will grow from 13 in 2012 and
 group is positive, whether you are an             It now has                                we will look at infill acquisitions to
 employee, a client or a contractor. We            13 offices                                 supplement our growing professional
 constantly seek feedback so that we can           spread across                             business”. Matt adds.
 continue to improve. “What did we do              Connecticut,
 well?” “What can we do better?”                   Massachusetts, Rhode Island, New          In 2011 the US operation opened
                                                   Hampshire and New York. Monroe has        two new office locations, both of
 “Often, in the recruitment industry,              developed from humble beginnings,         which were profitable on day one, not
 when a candidate is placed the                    to a point where it currently operates    something many agencies have been
 consultant moves on to his/her next               from light industrial to finance,          able to replicate. For this year Brendan
 order to be worked. We stay in contact.           accounting, office support and IT, on      believes as many as 4 new offices will
 Relationships are very important to us            both a temporary and permanent basis.     come online as the company leverages
 and some of our candidates have been              Since 2009 this business has been led     its favourable position with many blue-
 known to our consultants for ten years            by Matt Briand, CEO and President,        chip US and global companies.
 or more”.                                         who was previously the VP of Sales
                                                   and Operations and has been with the      In the UK
 This commitment to value has paid                 company for 11 years.
 dividends for the three trading names of
 the company. Initio operates through              Matt Briand said, “My team and I
 Monroe Staffing Services in the USA                are committed to deep relationships,      In March 2010 the Longbridge brand
 (by far the largest part of the group),           putting us clearly into a partnership     was acquired by Initio International. It
 Longbridge Recruitment in the UK, and             position with each of our clients and     came with a generally proud history,
                                                                                             although Flood admits there were some
                                                                                             ‘chequered’ moments in there. He said,
                                                                                             “The brand came along, however, it
                                                                                             did not have any people trading under
                                                                                             the Longbridge name, therefore during
                                                                                             2010 and 2011 our task in the UK was
                                                                                             to build an organic business driven by
                                                                                             the desire to operate at the upper end
                                                                                             of the professional spectrum of the
                                                                                             industry. Many companies talk about
                                                                                             values, but as previously stated these in
                                                                                             Longbridge (as in the rest of Initio) are
                                                                                             non-negotiable”.

                                                                                             In late 2010, Longbridge started to
                                                                                             really develop and take on focus when
                                                                                             its three teams specialising in Law,
                                                                                             Sales & Marketing and Technology
                                                                                             merged. In 2011 they did 20% more
                                                                                             business together than they did apart in
 The US team L-R: Paul Polito, Steve Miller, Matt Briand, Steve Thompson and Erik Schwartz   2010.

 26          RI - February 2012                                                                  www.recruitment-international.co.uk
On Core Values and Integrity


  With Flood as the CEO there are three           this. Being based just outside of London
  industry heavyweights managing the              the company enjoys the best of both
  three teams; Daniel Lewis (Law),                worlds, easy travel arrangements and
  Jonathan Cox (Technology) and Darren            flexibility. Once recruiters are on
  Carroll (Sales & Marketing). “We                board they tend to ‘stick around’, staff
  are unashamedly niche and are the               turnover is extremely low and many
  recognised specialists in each of our           of the 120 worldwide employees have
  chosen areas. We believe that the future        been around since the company’s
  of professional staffing is to remain            formation.
  focused on specialist areas in order to
  provide the most comprehensive level            Brendan is adamant that new recruiters
  of service that it is possible to provide.      will have a strong focus on niche
  Clients expect us to understand their           sectors, IT for example, law etc. What
  business almost as well as they do.             they will all have in common is a
  We cannot deliver that level of service         great opportunity to develop long term
  without being focused”. Darren Carroll,         careers both in the UK and overseas.
  MD of Longbridge Sales & Marketing
  stated.                                         In Spain

  The stance has proven to be a winning           ALG Consultores was founded in 1994
  one, from a standing start in 2010, the         by Luis-Miguel Carmona-Moya; the
  UK business has grown to one eighth of          current Executive Vice President.
  the group’s total gross profit.
                                                  “It has been well chronicled that the
  It’s in the UK that Brendan sees a high         economy of Spain has been very
  demand for new recruiters as organic            challenging over the past few years,
  growth and potential acquisitions are           with the sovereign debt crisis having
  fuelling the company’s growth and               a material impact on unemployment           the storm. Old fashioned hard work
  its appetite for more people. The UK            levels. The depth of client relationships   has allowed us to replace the declining
  business is currently growing by 20%            that ALG has developed over the years       public sector needs, with an increased
  with excellent service lines to increase        has allowed it to weather the worst of      offering in the hospitality sector and
                                                                                              also, very excitingly, we have moved
                                                                                              into the movie business!!” says
                                                                                              Brendan.

                                                                                              “During 2011 we provided extras
                                                                                              (temps) to work on two major movie
                                                                                              productions, one of which was a period
                                                                                              drama about Queen Isobel and the
                                                                                              exploration by Christopher Columbus to
                                                                                              the New World. In this movie we placed
                                                                                              our youngest ever temp – a six week old
                                                                                              baby for the christening scenes at the
                                                                                              beginning of the movie”.

                                                                                              “Being specialist in the automotive,
                                                                                              hospitality and training sectors, ALG
                                                                                              has managed to continue to deliver what
                                                                                              our clients require and are now seeing
                                                                                              positive growth in our two markets of
                                                                                              Madrid and Barcelona” said Luis-
  The UK team L-R: Jonathan Cox, Brendan Flood, Darren Carroll and Daniel Lewis               Miguel.


  www.recruitment-international.co.uk                                                                  RI - February 2012           27
cover
 Initio International - No Compromise
 On Core Values and Integrity

 By Recruitment International


                                           of the London School of Economics,
                                           he joined Robert Half International as
                                           a Recruiter at the age of 28, after an
                                           eclectic career as a van driver, passport
                                           office administrator, cleaner, world
                                           traveller and local government town
                                           planner. He remained with Robert Half
                                           International for almost 21 years and
                                           built up the UK operation from two
                                           offices and 12 staff into a business with
                                           a domestic turnover of £65 million, 19
                                           offices and over 350 staff.

                                           Listed in the '100 Best Business
                                           Speakers in Britain', Jeff Grout is in
                                           considerable demand as a motivational
                                           business speaker, conference chairman
                                           and interviewer. Jeff works with
                                           a number of the leading speaking            Nicholas T. Florio CPA
 As well as running the Spanish                                                        Nick is a Partner with the accounting
 operation, Luis-Miguel plays a very       agencies and has spoken for a range of
                                                                                       firm of Citrin Cooperman, in New York
 active role in the recruitment industry                                               City, and provides extensive support to
 in Spain, being on the Executive
 Committee of Fedett, the temporary
                                            “We envisage that                          the Monroe Staffing business. He has
                                                                                       over twenty years of support to service
 staffing professional body.
                                            the office network                          businesses and is a regular speaker
                                                                                       on the financial aspects of managing
 Brendan and his management team
 meet regularly to discuss and ensure
                                              will grow from                           staffing companies. He has been a
                                                                                       non-executive Director of Initio for
 that the company is on track to achieve
 its objectives and to help them in the
                                              13 in 2012 and                           two years and provided support to the
                                                                                       former leadership team for over ten
 process, they have taken on board some
 very strong non-executive directors.
                                              we will look at                          years.


 Non-Executive Support
                                            infill acquisitions                         The Futures Bright.


 Initio International is supported by
                                              to supplement                            Without question there is a huge
                                                                                       opportunity at Initio, of which
 two non-executive Directors with a
 wealth of experience in the recruitment
                                               our growing                             Brendan remains convinced despite
                                                                                       the uncertainty over the Euro zone. He
 industry. As a management team
 Brendan is very aware that he needs to
                                               professional                            believes there is plenty more business
                                                                                       to win in the specialist markets that
 have strong advisors who continually
 challenge his Board’s thinking and help
                                                business”.                             Initio operates in and he is totally
                                                                                       confident that by remaining focused and
 them to ensure that they are moving in                                                sticking to the company’s fundamental
 the right direction.                                                                  principles, there is a very exciting
                                           clients including Deloitte & Touche,
                                           Morgan Stanley, Tesco, Telewest, Sport      future ahead.
 Jeff Grout
                                           England, BAA, Ernst & Young, UBS,
                                           Football Association, Strutt & Parker,      If you would like to know more about
 Jeff Grout was the UK Managing                                                        Initio and its operating companies visit
 Director of Robert Half International,    Chartered Institute of Personnel &
                                           Development and Saracens RFC.               www.initiointernational.com or call
 the largest specialist recruitment                                                    Brendan on +44 7730 667007 or email
 consultancy in the world. A graduate                                                  at brendan@initiointernational.com

 28           RI - February 2012                                                           www.recruitment-international.co.uk

Recruit International Article; Initio International Ltd

  • 1.
    i RECRUITMENTINTERNATIONAL R February 2012
  • 2.
    cover Initio International- No Compromise On Core Values and Integrity By Recruitment International names. OG International elected to Ri implement a change of strategy in 2009 RECRUITMENT February 2012 and the decision was made to move out of recruitment in a controlled fashion and Flood led the MBO of the US and Spanish businesses, with enough capital to kick-start an organic build in the UK. The MBO completed in January 2010 Back in 2009 Recruitment International and Initio International was born. featured Brendan Flood and reported on his MBO to acquire Faro Recruitment, Brendan Flood said, “The MBO from its Japanese owners. Fast forward was an ambitious project for the two years to the present day and the management especially given that the business has undergone the remarkable Initio businesses made losses in 2009 transformation into Initio, prompting and therefore our ability to generate RI to revisit Brendan at his UK financing from the banking community headquarters to discover more about was very limited. Our perseverance this success story. has, however, paid dividends because the journey has been a great success. The History We are adequately capitalised, we made possible by the MBO and it was Initio International was established the chance to turn all of the company’s as a result of an MBO of the staffing “The MBO was an key employees into actual shareholders businesses that were part of OG of the business. This was timed to International Company Limited, a ambitious project for the happen on day one therefore enabling substantial Japanese owned corporation. management especially all the participating employees to derive The company was led by Mr Okano, the maximum financial benefits from who himself was the former owner given that the Initio their efforts. It means that all of the of Staff Services, one of the largest businesses made losses companies within Initio International Japanese temporary staffing businesses are completely owned by the staff with until its sale to Recruit Company, also in 2009.” no external shareholders and little to no Japanese owned, in late 2008. The external debt other than Asset-Backed trading name of OG outside of Japan Lending. A move which Brendan was Faro Recruitment Group, although continue to be profitable, definitely describes as, ‘pivotal’. many of the individual businesses on a growth trend and we have a continued to trade under their former strong Balance Sheet. On an ongoing Building A Reputable Business basis we have developed a very good relationship with The strategy of Initio International By The Numbers Sterling National has not changed a great deal from Bank (in the US) that of Faro Recruitment, when it 2009 2010 2011 and with Venture Pre-MBO Year 1 Year 2 was outlined in RI’s September 2009 Finance (in the issue. Flood, Briand (US CEO) and £m £m £m UK) and they Carmona-Moya (Spain CEO) have Turnover 24.1 37.7 43.9 continue to supply built the company on a very strong set Growth 56% 16% the company with of principles, underpinned by honesty the support we and integrity. All the company’s Gross Profit 4.6 6.8 8.5 require”. employees have to buy into this mindset Growth 48% 25% as there is absolutely no compromise One of Flood’s on standards. Considering the changes Operating Profit (0.6) 1.0 2.0 proudest Adjusted EBITDA (1.7) 0.5 1.7 since the MBO, Brendan said, “Clearly achievements was there are some changes, however we www.recruitment-international.co.uk RI - February 2012 25
  • 3.
    cover Initio International- No Compromise By Recruitment International remain on very friendly personal and through ALG Consultores in Spain. associates. Our continuing aim is to be business terms with all of the former the quality benchmark for recruitment sister companies and we have in fact In the US consultancies in New England.” traded with several of them since the buy-out. Where clients require a more Monroe Staffing Services LLC With a combined tenure of almost international presence we are still very started in 1969, as a one-office firm 40 years with Monroe Staffing, the capable of providing this. The over- concentrating management team is committed to riding secret to the success of Initio is on contract growing the company in 2012 and that we strive every day to ensure that design beyond. “We envision that the office any interaction with any part of the engineering. network will grow from 13 in 2012 and group is positive, whether you are an It now has we will look at infill acquisitions to employee, a client or a contractor. We 13 offices supplement our growing professional constantly seek feedback so that we can spread across business”. Matt adds. continue to improve. “What did we do Connecticut, well?” “What can we do better?” Massachusetts, Rhode Island, New In 2011 the US operation opened Hampshire and New York. Monroe has two new office locations, both of “Often, in the recruitment industry, developed from humble beginnings, which were profitable on day one, not when a candidate is placed the to a point where it currently operates something many agencies have been consultant moves on to his/her next from light industrial to finance, able to replicate. For this year Brendan order to be worked. We stay in contact. accounting, office support and IT, on believes as many as 4 new offices will Relationships are very important to us both a temporary and permanent basis. come online as the company leverages and some of our candidates have been Since 2009 this business has been led its favourable position with many blue- known to our consultants for ten years by Matt Briand, CEO and President, chip US and global companies. or more”. who was previously the VP of Sales and Operations and has been with the In the UK This commitment to value has paid company for 11 years. dividends for the three trading names of the company. Initio operates through Matt Briand said, “My team and I Monroe Staffing Services in the USA are committed to deep relationships, In March 2010 the Longbridge brand (by far the largest part of the group), putting us clearly into a partnership was acquired by Initio International. It Longbridge Recruitment in the UK, and position with each of our clients and came with a generally proud history, although Flood admits there were some ‘chequered’ moments in there. He said, “The brand came along, however, it did not have any people trading under the Longbridge name, therefore during 2010 and 2011 our task in the UK was to build an organic business driven by the desire to operate at the upper end of the professional spectrum of the industry. Many companies talk about values, but as previously stated these in Longbridge (as in the rest of Initio) are non-negotiable”. In late 2010, Longbridge started to really develop and take on focus when its three teams specialising in Law, Sales & Marketing and Technology merged. In 2011 they did 20% more business together than they did apart in The US team L-R: Paul Polito, Steve Miller, Matt Briand, Steve Thompson and Erik Schwartz 2010. 26 RI - February 2012 www.recruitment-international.co.uk
  • 4.
    On Core Valuesand Integrity With Flood as the CEO there are three this. Being based just outside of London industry heavyweights managing the the company enjoys the best of both three teams; Daniel Lewis (Law), worlds, easy travel arrangements and Jonathan Cox (Technology) and Darren flexibility. Once recruiters are on Carroll (Sales & Marketing). “We board they tend to ‘stick around’, staff are unashamedly niche and are the turnover is extremely low and many recognised specialists in each of our of the 120 worldwide employees have chosen areas. We believe that the future been around since the company’s of professional staffing is to remain formation. focused on specialist areas in order to provide the most comprehensive level Brendan is adamant that new recruiters of service that it is possible to provide. will have a strong focus on niche Clients expect us to understand their sectors, IT for example, law etc. What business almost as well as they do. they will all have in common is a We cannot deliver that level of service great opportunity to develop long term without being focused”. Darren Carroll, careers both in the UK and overseas. MD of Longbridge Sales & Marketing stated. In Spain The stance has proven to be a winning ALG Consultores was founded in 1994 one, from a standing start in 2010, the by Luis-Miguel Carmona-Moya; the UK business has grown to one eighth of current Executive Vice President. the group’s total gross profit. “It has been well chronicled that the It’s in the UK that Brendan sees a high economy of Spain has been very demand for new recruiters as organic challenging over the past few years, growth and potential acquisitions are with the sovereign debt crisis having fuelling the company’s growth and a material impact on unemployment the storm. Old fashioned hard work its appetite for more people. The UK levels. The depth of client relationships has allowed us to replace the declining business is currently growing by 20% that ALG has developed over the years public sector needs, with an increased with excellent service lines to increase has allowed it to weather the worst of offering in the hospitality sector and also, very excitingly, we have moved into the movie business!!” says Brendan. “During 2011 we provided extras (temps) to work on two major movie productions, one of which was a period drama about Queen Isobel and the exploration by Christopher Columbus to the New World. In this movie we placed our youngest ever temp – a six week old baby for the christening scenes at the beginning of the movie”. “Being specialist in the automotive, hospitality and training sectors, ALG has managed to continue to deliver what our clients require and are now seeing positive growth in our two markets of Madrid and Barcelona” said Luis- The UK team L-R: Jonathan Cox, Brendan Flood, Darren Carroll and Daniel Lewis Miguel. www.recruitment-international.co.uk RI - February 2012 27
  • 5.
    cover Initio International- No Compromise On Core Values and Integrity By Recruitment International of the London School of Economics, he joined Robert Half International as a Recruiter at the age of 28, after an eclectic career as a van driver, passport office administrator, cleaner, world traveller and local government town planner. He remained with Robert Half International for almost 21 years and built up the UK operation from two offices and 12 staff into a business with a domestic turnover of £65 million, 19 offices and over 350 staff. Listed in the '100 Best Business Speakers in Britain', Jeff Grout is in considerable demand as a motivational business speaker, conference chairman and interviewer. Jeff works with a number of the leading speaking Nicholas T. Florio CPA As well as running the Spanish Nick is a Partner with the accounting operation, Luis-Miguel plays a very agencies and has spoken for a range of firm of Citrin Cooperman, in New York active role in the recruitment industry City, and provides extensive support to in Spain, being on the Executive Committee of Fedett, the temporary “We envisage that the Monroe Staffing business. He has over twenty years of support to service staffing professional body. the office network businesses and is a regular speaker on the financial aspects of managing Brendan and his management team meet regularly to discuss and ensure will grow from staffing companies. He has been a non-executive Director of Initio for that the company is on track to achieve its objectives and to help them in the 13 in 2012 and two years and provided support to the former leadership team for over ten process, they have taken on board some very strong non-executive directors. we will look at years. Non-Executive Support infill acquisitions The Futures Bright. Initio International is supported by to supplement Without question there is a huge opportunity at Initio, of which two non-executive Directors with a wealth of experience in the recruitment our growing Brendan remains convinced despite the uncertainty over the Euro zone. He industry. As a management team Brendan is very aware that he needs to professional believes there is plenty more business to win in the specialist markets that have strong advisors who continually challenge his Board’s thinking and help business”. Initio operates in and he is totally confident that by remaining focused and them to ensure that they are moving in sticking to the company’s fundamental the right direction. principles, there is a very exciting clients including Deloitte & Touche, Morgan Stanley, Tesco, Telewest, Sport future ahead. Jeff Grout England, BAA, Ernst & Young, UBS, Football Association, Strutt & Parker, If you would like to know more about Jeff Grout was the UK Managing Initio and its operating companies visit Director of Robert Half International, Chartered Institute of Personnel & Development and Saracens RFC. www.initiointernational.com or call the largest specialist recruitment Brendan on +44 7730 667007 or email consultancy in the world. A graduate at brendan@initiointernational.com 28 RI - February 2012 www.recruitment-international.co.uk