Records Storage
Services




© 2009 Iron Mountain Incorporated. All rights reserved. Iron Mountain, the design of the mountain, Accutrac, Digital Record
 Center and InControl are registered trademarks and Iron Mountain Connect is a trademark of Iron Mountain Incorporated.
Iron Mountain
The Information Management Company




Offer comprehensive services to reduce        Largest Information Management
the risks and costs of information                  Consulting practice
    Archiving & eDiscovery               60 years of domain expertise embedded in
    Data Protection and Recovery           our people, processes and technology
    Records Management
                                         140,000+ corporate clients
    Information Destruction
                                            97% of Fortune 1000
Uniquely bridge the gap of managing         35+ countries on 5 continents
physical and digital information
                                           Traded on NYSE:IRM and part of S&P 500
                                                 #644 on the Fortune 1000 list
                                                 2009 Revenues: $3 Billion
Comprehensive Information Management Solutions
         Managing Information from Creation through Destruction




  Data Protection               Records               Archiving and                Information
   & Recovery                  Management              eDiscovery                  Destruction

     Server and              Records               Archiving:                  Secure
      Application Data         Management              On-Premise Email,          Shredding
      Protection
                              Document                  File and SharePoint      Compliant
     Laptop and Desktop       Management               Hosted Email              Information
      Data Protection          Solutions                                           Destruction
                                                        Compliant Message
     Technology Escrow       Specialized              Medical Image
     Disaster Recovery        services for              Archiving
                               vertical markets
     Offsite Tape                                   eDiscovery
      Vaulting


               categorize | image | archive | discover | destroy
Easy to Use, Always Available, Secure




    You Pack It                We Pick It Up              We Store It          We Give It Back
Start by packing your        Via our InControl®,      Using our Triple Check   At any time, you can
records for storage. To      solution, we securely    workflow, items are      use the Iron Mountain
find items later, describe   transport your records   secured for long-term    Connect portal to
them in the Iron             to an Iron Mountain      storage.                 manage your
Mountain Connect™            facility.                                         information
portal.                                                                        and to request its
                                                                               retrieval.




 Easy to get started › Service at your doorstep › Better control
                             24x365 availability  Archival grade supplies




                                                                                                       4
Iron Mountain Connect™ Portal:
 Manage and Request Online

                Iron Mountain Connect Portal

24 x 7 Convenience                Fast, Easy Access               Puts You In Control




                              Self-Serve Capabilities
      Search & Find Records      Describe Your Records      Request Pickup & Retrieval

                   Customized Online Portal        Run Reports


                                                                                           5
Iron Mountain:
More than Just Storage!

We’ll do more than just store
your records. Iron Mountain’s
records management
professionals have the
flexibility and expertise to
provide a range of critical
support services.



File preparation and packing   Indexing   Document imaging



                                                             6
Lower Your Costs, Optimize Your Business


-   Pay-as-you-go model
-   Lower your real estate costs
-   Free up employee resources
-   Total lower cost than typical
    in-house programs




Iron Mountain lets you leverage your space and employees to grow your
            business versus managing your paper records



                                                                        7
Your Information, When and How You Need It


Physical Information                               Digital Information
                             Conversion
      Access                                             Access




      Wherever in the document lifecycle you may be,
we have the right solution to give you access to your information

                   Efficient › Reliable › Secure


                                                                         8
Records Management Workflow | Incoming




                                         9
Iron Mountain’s Principles of
 Global Facility Protection



Iron Mountain has invested
more than $170M over the
  past 10 years to ensure
   that facilities meet our
  standard of excellence.




  Fire-protection systems        Access-control systems
  Intrusion-detection systems    24x7 facility monitoring

                                                              10
Secure Transportation:
InControl® Solution

Iron Mountain’s InControl solution ensures
the protection of information while it is in
transit with patent-pending security, real-time
tracking, and auditable chain-of-custody.




Prevention
 - Patent-Pending Vehicle Process Controls
 - Driver Screening/Background Checks
 - Standard Operating Procedures




                                                  11
Secure Transportation:
InControl® Solution

Iron Mountain’s InControl solution ensures
the protection of information while it is in
transit with patent-pending security, real-time
tracking, and auditable chain-of-custody.




Early Detection / Correction
 - Wireless Scanning




                                                  12
Secure Transportation:
InControl® Solution

Iron Mountain’s InControl solution ensures
the protection of information while it is in
transit with patent-pending security, real-time
tracking, and auditable chain-of-custody.




Proof
 - Audit Trails
 - E-Sign & e-Receipt Service




                                                  13
Complementary Services
Secure Shredding                           Document Conversion Services
Protect your organization from             Lower your costs of ‘going digital’. A range
information privacy breaches.              of document conversion services provide
Iron Mountain Secure Shredding             back file conversion and intelligent scanning,
is convenient, reliable, cost-effective    based on access requirements. Rarely
and environmentally responsible.           accessed documents can be scanned only
                                           when needed and delivered through our
                                           Image on Demand™ services.


Digital Record Center® for Images          Tape Vaulting
Quickly and securely access your records   Secure your backup data and ensure quick
from geographically dispersed locations.   recovery of your vital information in the
Provides secure storage and access to      event of a loss. Features a range of offsite
digital images 24x7 with a sophisticated   tape vaulting services to meet the diverse
search tool for rapid retrieval.           needs of data centers, distributed offices,
                                           and remote sites.



PC Data Protection                         Server Data Protection
Protects distributed company assets        Provides continuous, automatic
while greatly reducing file share          back-up for small and medium-
storage and support requirements.          sized businesses or enterprise
                                           remote offices.




                                                                                            14

Records Management Essentials

  • 1.
    Records Storage Services © 2009Iron Mountain Incorporated. All rights reserved. Iron Mountain, the design of the mountain, Accutrac, Digital Record Center and InControl are registered trademarks and Iron Mountain Connect is a trademark of Iron Mountain Incorporated.
  • 2.
    Iron Mountain The InformationManagement Company Offer comprehensive services to reduce Largest Information Management the risks and costs of information Consulting practice  Archiving & eDiscovery 60 years of domain expertise embedded in  Data Protection and Recovery our people, processes and technology  Records Management 140,000+ corporate clients  Information Destruction  97% of Fortune 1000 Uniquely bridge the gap of managing  35+ countries on 5 continents physical and digital information Traded on NYSE:IRM and part of S&P 500  #644 on the Fortune 1000 list  2009 Revenues: $3 Billion
  • 3.
    Comprehensive Information ManagementSolutions Managing Information from Creation through Destruction Data Protection Records Archiving and Information & Recovery Management eDiscovery Destruction  Server and  Records  Archiving:  Secure Application Data Management  On-Premise Email, Shredding Protection  Document File and SharePoint  Compliant  Laptop and Desktop Management  Hosted Email Information Data Protection Solutions Destruction  Compliant Message  Technology Escrow  Specialized  Medical Image  Disaster Recovery services for Archiving vertical markets  Offsite Tape  eDiscovery Vaulting categorize | image | archive | discover | destroy
  • 4.
    Easy to Use,Always Available, Secure You Pack It We Pick It Up We Store It We Give It Back Start by packing your Via our InControl®, Using our Triple Check At any time, you can records for storage. To solution, we securely workflow, items are use the Iron Mountain find items later, describe transport your records secured for long-term Connect portal to them in the Iron to an Iron Mountain storage. manage your Mountain Connect™ facility. information portal. and to request its retrieval. Easy to get started › Service at your doorstep › Better control 24x365 availability  Archival grade supplies 4
  • 5.
    Iron Mountain Connect™Portal: Manage and Request Online Iron Mountain Connect Portal 24 x 7 Convenience Fast, Easy Access Puts You In Control Self-Serve Capabilities Search & Find Records  Describe Your Records  Request Pickup & Retrieval Customized Online Portal  Run Reports 5
  • 6.
    Iron Mountain: More thanJust Storage! We’ll do more than just store your records. Iron Mountain’s records management professionals have the flexibility and expertise to provide a range of critical support services. File preparation and packing Indexing Document imaging 6
  • 7.
    Lower Your Costs,Optimize Your Business - Pay-as-you-go model - Lower your real estate costs - Free up employee resources - Total lower cost than typical in-house programs Iron Mountain lets you leverage your space and employees to grow your business versus managing your paper records 7
  • 8.
    Your Information, Whenand How You Need It Physical Information Digital Information Conversion Access Access Wherever in the document lifecycle you may be, we have the right solution to give you access to your information Efficient › Reliable › Secure 8
  • 9.
  • 10.
    Iron Mountain’s Principlesof Global Facility Protection Iron Mountain has invested more than $170M over the past 10 years to ensure that facilities meet our standard of excellence.  Fire-protection systems  Access-control systems  Intrusion-detection systems  24x7 facility monitoring 10
  • 11.
    Secure Transportation: InControl® Solution IronMountain’s InControl solution ensures the protection of information while it is in transit with patent-pending security, real-time tracking, and auditable chain-of-custody. Prevention - Patent-Pending Vehicle Process Controls - Driver Screening/Background Checks - Standard Operating Procedures 11
  • 12.
    Secure Transportation: InControl® Solution IronMountain’s InControl solution ensures the protection of information while it is in transit with patent-pending security, real-time tracking, and auditable chain-of-custody. Early Detection / Correction - Wireless Scanning 12
  • 13.
    Secure Transportation: InControl® Solution IronMountain’s InControl solution ensures the protection of information while it is in transit with patent-pending security, real-time tracking, and auditable chain-of-custody. Proof - Audit Trails - E-Sign & e-Receipt Service 13
  • 14.
    Complementary Services Secure Shredding Document Conversion Services Protect your organization from Lower your costs of ‘going digital’. A range information privacy breaches. of document conversion services provide Iron Mountain Secure Shredding back file conversion and intelligent scanning, is convenient, reliable, cost-effective based on access requirements. Rarely and environmentally responsible. accessed documents can be scanned only when needed and delivered through our Image on Demand™ services. Digital Record Center® for Images Tape Vaulting Quickly and securely access your records Secure your backup data and ensure quick from geographically dispersed locations. recovery of your vital information in the Provides secure storage and access to event of a loss. Features a range of offsite digital images 24x7 with a sophisticated tape vaulting services to meet the diverse search tool for rapid retrieval. needs of data centers, distributed offices, and remote sites. PC Data Protection Server Data Protection Protects distributed company assets Provides continuous, automatic while greatly reducing file share back-up for small and medium- storage and support requirements. sized businesses or enterprise remote offices. 14