SlideShare a Scribd company logo
Information Management in a
       Web 2.0 world




Steve Dale
19 May 2009
Let’s look at some trends…
281 Exabytes
of digital data created, captured, or
           replicated in 2007
What is an Exabyte?
1,000,000,000,000,000,000 bytes
               or

            10*18
Or ….one Exabyte = approximately
 50,000 hours of DVD film.
48 million people routinely
logged onto the Internet in
            1996.
                     Source: IDC
Last year, there were
1.5billion users on the
        Internet.
                   Source: IDC
Another 500 million users
will come online by 2010.
                    Source: IDC
From 1998 to 2006, the number of e-
 mail mailboxes grew from 253 million
 to nearly 1.6 billion.

During the same period, the number of
 e-mails sent grew three times faster
 than the number of people e-mailing.
There are about 540,000 words
In the English language….
About 5 x as many as
during Shakespear’s time
It is estimated that a
week’s worth of The Times…
…contains more information
than a person was likely to come across
in a lifetime in the 18th century.
Information



Knowledge in people’s heads
Data, data everywhere!
Ø   Higher definition video and images (e.g. bluRay)
Ø   Move to more videoconferencing
Ø   Growing network of digital surveillance
Ø   P2P file sharing
Ø   RFID tags and other sensors
Ø   …etc.
        All of this data collected,
            stored, analysed,
                transmitted
New business models are
                emerging




                                       Vs.

Source: www.futuregovconsultancy.com
….or disappearing!
More users are turning to Web 2.0
    solutions where in-house
  (Enterprise) solutions are not
       meeting their needs
What does this mean for traditional
     Information Management
           disciplines?
The traditional models of information
    management are becoming
       increasingly ignored or
            circumvented

                                                     Published content
                         e
                    rna of



                                         Public
                       nc
              go gour




                                       Info Area
                ve
                  i
        ati ing r




                                    Corporate            Managed content
                                    memory area
           on
     orm as
  inf ncre




                               Team working area            Unmanaged content
      I




                             Personal working area              Private content
Information Classification

000   Computer science, information
100   Philosophy and psychology
200   Religion
300   Social sciences
400   Languages
500   Science
600   Technology & applied science
700   Arts and recreation
800   Literature
900   History, geography & biography
We are less reliant on taxonomies
and classification to find information
I don’t worry about email limits

You are currently using 765Mb (10%) of your 7295MB.
        © Google – Terms – Privacy Policy – Google Home
Structured




 Freedom
Structured




 Freedom
Enterprise vs. External Data

         Enterprise    External
            Data        Data
TRENND




          Enterprise       External Data
            Data
2 Terabytes of
    data.

(1 Terabyte =
1024 GBytes)
2 TB – enough storage to capture
  everything you say or do in your
              lifetime
The scale is tipping towards
         the Cloud and Software as a
                Service (SaaS)
    Security
                Control
                                                  Easy
                                              Collaboration

Reliability    Compliance
                                       More user
                         Risk                    Lower Admin
                                        control
                      Management                    Costs


                                            Platform     Easier
                                            Neutral    Integration



                              Cloud/
                              SaaS
What’s in the
  cloud?
What are the opportunities?
Ø Massive,                        abstracted infrastructure
        l   Components decided for you
Ø Dynamic   allocation, scaling, movement of
  applications
Ø Pay per use
Ø No long-term commitments
Ø OS, application architecture independent
Ø No hardware or software to install
Source: Forrester Research Inc 2007
…what are the threats?

Ø Where is the actual   data?
Ø Security?
Ø Privacy?
Ø Control?
Ø Compliance?
Ø Trust?
…and what about records
     management?
Create/capture



                         Index & Classify



                          Store/manage



                         Retrieve/publish



                             Process
Policies and Standards



                             Archive



                            Destroy
                                            The information life cycle
Retention Schedules?
                                   Document
                                  Management
                                     Focus
Document Value




                                  (Short-Term)             Records
                                                         Management
                                                            Focus
                                                         (Long-Term)




                  1         1                      5          25
                 Month     Year                  Years       Years
                                        Time
Forget about record retention
         schedules…

Web 2.0 records are perpetual.
Facebook Terms of Service
You hereby grant Facebook an irrevocable,     perpetual          , non-exclusive,
transferable, fully paid, worldwide license (with the right to sublicense) to (a)
use, copy, publish, stream, store, retain, publicly perform or display,
transmit, scan, reformat, modify, edit, frame, translate, excerpt, adapt,
create derivative works and distribute ……..




 The following sections will survive any termination                   of your
 use of the Facebook Service: Prohibited Conduct, User Content, Your
 Privacy Practices, Gift Credits, Ownership; Proprietary Rights, Licenses,
 Submissions, User Disputes; Complaints, Indemnity, General Disclaimers,
 Limitation on Liability, Termination and Changes to the Facebook Service,
 Arbitration, Governing Law; Venue and Jurisdiction and Other.
What defines a record?
A record is a collection of information, not a single document

                                Documents
                                E-mails
                                Physical objects
                          All of the information, managed in
                          context, that makes up an event
                          or a business transaction

                                Meetings
                                Tasks
                                Websites and intranet sites
                                Instant message conversations
  Records need to demonstrate authenticity, reliability,
                integrity and usability.
More and more information is being
   created outside the corporate
              firewall
The Information
Management Challenge
     Everything is becoming a business record
     • Not just e-mail, office docs and
       SharePoint – but wikis/blogs, video,
       user content on PCs, mobiles, Google
       Docs etc.


      Information resides everywhere
      • Multiple copies, multiple
         repositories, multiple formats
      • Paper, structured, unstructured, rich
         media etc
Traditional IM and Web 2.0 models
            are diverging
True or False?
Ø   The FOI Act makes no distinction on whether
    information is part of a record or not.
Ø   EDRM systems cannot resolve FOI requests
Ø   The destruction of electronic information and
    records is tantamount to vandalism.
Ø   Enterprises don’t know what information is being
    created, stored and used outside the corporate
    firewall.
Ø   Records managers and information
    professionals are applying 20th Century policies
    and procedures to 21st Century ways of working.
    The two are incompatible.
Strategic Information
             Management
“It is the people and the processes, not the
   technology, that really influences Strategic
   Information Management; leadership,
   governance and accountability aspects are
   critical.”

 SOLACE Strategic Information Management Conference, 18 July
                                                       2008
Points for discussion
Ø Is Web 2.0 an opportunity or a threat for
  effective information governance?
Ø Is the cloud the beginning of a seismic
  shift in the way that data/information is
  stored, used and managed?
Ø Will the role and responsibilities of
  information/records managers become
  increasingly irrelevant in a Web 2.0 world?
Ø Are EDRM systems past their sell-by
  date?
Steve Dale
Independent Consultant
Semantix (UK) Ltd
Email: steve.dale@semantix.co.uk
Website: www.semantix.co.uk
Blog: http://steve-dale.net
Skype id: stephendale
Twitter: www.twitter.com/stephendale
Credits
Trends based on a slideshow by Karl Fisch (http://thefischbowl.blogspot.com)

More Related Content

What's hot

Build Your Foundation: Strategies and Tools for Managing Retention and Person...
Build Your Foundation: Strategies and Tools for Managing Retention and Person...Build Your Foundation: Strategies and Tools for Managing Retention and Person...
Build Your Foundation: Strategies and Tools for Managing Retention and Person...
Iron Mountain
 
Privacy Advisory Service
Privacy Advisory ServicePrivacy Advisory Service
Privacy Advisory Service
Iron Mountain
 
Driving Digital Transformation
Driving Digital TransformationDriving Digital Transformation
Driving Digital Transformation
Iron Mountain
 
Big data security
Big data securityBig data security
Big data security
Anne ndolo
 
Ssi Data Protection Solutions V0.2
Ssi Data Protection Solutions V0.2Ssi Data Protection Solutions V0.2
Ssi Data Protection Solutions V0.2
olambel
 
test
testtest
Maximize the Business Value of Your Information
Maximize the Business Value of Your Information Maximize the Business Value of Your Information
Maximize the Business Value of Your Information
Iron Mountain
 
How the Cloud Can Make Government Archiving More Secure and Less Expensive
How the Cloud Can Make Government Archiving More Secure and Less ExpensiveHow the Cloud Can Make Government Archiving More Secure and Less Expensive
How the Cloud Can Make Government Archiving More Secure and Less Expensive
Osterman Research, Inc.
 
Ecommerce Chap 10
Ecommerce Chap 10Ecommerce Chap 10
Ecommerce Chap 10
Pimsat University
 
Symantec Data Insight for Storage
Symantec Data Insight for StorageSymantec Data Insight for Storage
Symantec Data Insight for Storage
Symantec
 
Symantec Data Insight
Symantec Data InsightSymantec Data Insight
Symantec Data Insight
Symantec
 
Symantec Data Insight 4.0 July 2013
Symantec Data Insight 4.0 July 2013Symantec Data Insight 4.0 July 2013
Symantec Data Insight 4.0 July 2013
Symantec
 
Emerging trends in_records_management
Emerging trends in_records_managementEmerging trends in_records_management
Emerging trends in_records_management
Alwi Yunus
 
Solutions Storage
Solutions StorageSolutions Storage
Solutions Storage
Jim Chalil
 
Getting Your House in Order: Cost-effective Litigation Readiness
Getting Your House in Order: Cost-effective Litigation ReadinessGetting Your House in Order: Cost-effective Litigation Readiness
Getting Your House in Order: Cost-effective Litigation Readiness
Iron Mountain
 
Seclore: Information Rights Management
Seclore: Information Rights ManagementSeclore: Information Rights Management
Seclore: Information Rights Management
Rahul Neel Mani
 
Seclore FileSecure HotFolder Walkthrough
Seclore FileSecure HotFolder WalkthroughSeclore FileSecure HotFolder Walkthrough
Seclore FileSecure HotFolder Walkthrough
siddarthc
 
Information Governance for Smarter Government Strategy and Solutions
Information Governance for Smarter Government Strategy and SolutionsInformation Governance for Smarter Government Strategy and Solutions
Information Governance for Smarter Government Strategy and Solutions
IBMGovernmentCA
 
Wipo smes ge_08_topic07
Wipo smes ge_08_topic07Wipo smes ge_08_topic07
Wipo smes ge_08_topic07
AbdurrahmanADandalam1
 
On Demand Cloud Services Coury
On Demand Cloud Services   CouryOn Demand Cloud Services   Coury
On Demand Cloud Services Coury
Arman Sadat Hossain
 

What's hot (20)

Build Your Foundation: Strategies and Tools for Managing Retention and Person...
Build Your Foundation: Strategies and Tools for Managing Retention and Person...Build Your Foundation: Strategies and Tools for Managing Retention and Person...
Build Your Foundation: Strategies and Tools for Managing Retention and Person...
 
Privacy Advisory Service
Privacy Advisory ServicePrivacy Advisory Service
Privacy Advisory Service
 
Driving Digital Transformation
Driving Digital TransformationDriving Digital Transformation
Driving Digital Transformation
 
Big data security
Big data securityBig data security
Big data security
 
Ssi Data Protection Solutions V0.2
Ssi Data Protection Solutions V0.2Ssi Data Protection Solutions V0.2
Ssi Data Protection Solutions V0.2
 
test
testtest
test
 
Maximize the Business Value of Your Information
Maximize the Business Value of Your Information Maximize the Business Value of Your Information
Maximize the Business Value of Your Information
 
How the Cloud Can Make Government Archiving More Secure and Less Expensive
How the Cloud Can Make Government Archiving More Secure and Less ExpensiveHow the Cloud Can Make Government Archiving More Secure and Less Expensive
How the Cloud Can Make Government Archiving More Secure and Less Expensive
 
Ecommerce Chap 10
Ecommerce Chap 10Ecommerce Chap 10
Ecommerce Chap 10
 
Symantec Data Insight for Storage
Symantec Data Insight for StorageSymantec Data Insight for Storage
Symantec Data Insight for Storage
 
Symantec Data Insight
Symantec Data InsightSymantec Data Insight
Symantec Data Insight
 
Symantec Data Insight 4.0 July 2013
Symantec Data Insight 4.0 July 2013Symantec Data Insight 4.0 July 2013
Symantec Data Insight 4.0 July 2013
 
Emerging trends in_records_management
Emerging trends in_records_managementEmerging trends in_records_management
Emerging trends in_records_management
 
Solutions Storage
Solutions StorageSolutions Storage
Solutions Storage
 
Getting Your House in Order: Cost-effective Litigation Readiness
Getting Your House in Order: Cost-effective Litigation ReadinessGetting Your House in Order: Cost-effective Litigation Readiness
Getting Your House in Order: Cost-effective Litigation Readiness
 
Seclore: Information Rights Management
Seclore: Information Rights ManagementSeclore: Information Rights Management
Seclore: Information Rights Management
 
Seclore FileSecure HotFolder Walkthrough
Seclore FileSecure HotFolder WalkthroughSeclore FileSecure HotFolder Walkthrough
Seclore FileSecure HotFolder Walkthrough
 
Information Governance for Smarter Government Strategy and Solutions
Information Governance for Smarter Government Strategy and SolutionsInformation Governance for Smarter Government Strategy and Solutions
Information Governance for Smarter Government Strategy and Solutions
 
Wipo smes ge_08_topic07
Wipo smes ge_08_topic07Wipo smes ge_08_topic07
Wipo smes ge_08_topic07
 
On Demand Cloud Services Coury
On Demand Cloud Services   CouryOn Demand Cloud Services   Coury
On Demand Cloud Services Coury
 

Viewers also liked

Why Is Information "Capture" Now More Than Just Scanning Documents Into An Ar...
Why Is Information "Capture" Now More Than Just Scanning Documents Into An Ar...Why Is Information "Capture" Now More Than Just Scanning Documents Into An Ar...
Why Is Information "Capture" Now More Than Just Scanning Documents Into An Ar...
AIIM International
 
The Why and How of Knowledge Management: Some Applications in Teaching and Le...
The Why and How of Knowledge Management: Some Applications in Teaching and Le...The Why and How of Knowledge Management: Some Applications in Teaching and Le...
The Why and How of Knowledge Management: Some Applications in Teaching and Le...
Olivier Serrat
 
Information Storage and Retrieval : A Case Study
Information Storage and Retrieval : A Case StudyInformation Storage and Retrieval : A Case Study
Information Storage and Retrieval : A Case Study
Bhojaraju Gunjal
 
Doc15 2.7 ficha de actividades
Doc15 2.7 ficha de actividadesDoc15 2.7 ficha de actividades
Doc15 2.7 ficha de actividades
Formación, Orientación e Innovación Educativa
 
YouthDevelopmentDirectoratePamphletZuluVersionDraftFinal
YouthDevelopmentDirectoratePamphletZuluVersionDraftFinalYouthDevelopmentDirectoratePamphletZuluVersionDraftFinal
YouthDevelopmentDirectoratePamphletZuluVersionDraftFinal
Piwe Mkhize
 
Transeo_Creative
Transeo_CreativeTranseo_Creative
Transeo_Creative
Adam L.N. Mole
 
bhikhu kholabot khmer
bhikhu kholabot khmerbhikhu kholabot khmer
bhikhu kholabot khmerVisualBee.com
 
Grid syste Layout (960)
Grid syste Layout (960)Grid syste Layout (960)
Grid syste Layout (960)
Mohammad Abuzaid
 
Módulo 3.3 teoría de la comunicación (parte 4)
Módulo 3.3 teoría de la comunicación (parte 4)Módulo 3.3 teoría de la comunicación (parte 4)
Módulo 3.3 teoría de la comunicación (parte 4)
Formación, Orientación e Innovación Educativa
 
Unit 3 Storage And Retreival Of Information
Unit 3 Storage And Retreival Of InformationUnit 3 Storage And Retreival Of Information
Unit 3 Storage And Retreival Of Information
iarthur
 
Information Retrieval, Encoding, Indexing, Big Table. Lecture 6 - Indexing
Information Retrieval, Encoding, Indexing, Big Table. Lecture 6  - IndexingInformation Retrieval, Encoding, Indexing, Big Table. Lecture 6  - Indexing
Information Retrieval, Encoding, Indexing, Big Table. Lecture 6 - Indexing
Sean Golliher
 
Records Management For Project Managers
Records Management For Project ManagersRecords Management For Project Managers
Records Management For Project Managers
Russ Stalters
 
مستقبل التقنية والتكنولوجيا
مستقبل التقنية والتكنولوجيا مستقبل التقنية والتكنولوجيا
مستقبل التقنية والتكنولوجيا
Mohammad Abuzaid
 
Using social media to enhance your research profile
Using social media to enhance your research profileUsing social media to enhance your research profile
Using social media to enhance your research profile
Helen Dixon
 
E. Bryan - An Introduction To Records Management [Barbados Community College]
E. Bryan  - An Introduction To Records Management [Barbados Community College]E. Bryan  - An Introduction To Records Management [Barbados Community College]
E. Bryan - An Introduction To Records Management [Barbados Community College]
Emerson Bryan
 
Electronic Records Management An Overview
Electronic Records Management An OverviewElectronic Records Management An Overview
Electronic Records Management An Overview
Ken Matthews
 
Ejercicios practicos ppt_xp
Ejercicios practicos ppt_xpEjercicios practicos ppt_xp
Modulo 8 evaluación acciones formativas
Modulo 8 evaluación acciones formativasModulo 8 evaluación acciones formativas
Modulo 8 evaluación acciones formativas
Formación, Orientación e Innovación Educativa
 
Types, purposes and applications of information systems
Types, purposes and applications of information systemsTypes, purposes and applications of information systems
Types, purposes and applications of information systems
Mary May Porto
 
WebCamp 2016: BizDev. Александр Борняков: Маркетинг в США: как привлечь к себ...
WebCamp 2016: BizDev. Александр Борняков: Маркетинг в США: как привлечь к себ...WebCamp 2016: BizDev. Александр Борняков: Маркетинг в США: как привлечь к себ...
WebCamp 2016: BizDev. Александр Борняков: Маркетинг в США: как привлечь к себ...
WebCamp
 

Viewers also liked (20)

Why Is Information "Capture" Now More Than Just Scanning Documents Into An Ar...
Why Is Information "Capture" Now More Than Just Scanning Documents Into An Ar...Why Is Information "Capture" Now More Than Just Scanning Documents Into An Ar...
Why Is Information "Capture" Now More Than Just Scanning Documents Into An Ar...
 
The Why and How of Knowledge Management: Some Applications in Teaching and Le...
The Why and How of Knowledge Management: Some Applications in Teaching and Le...The Why and How of Knowledge Management: Some Applications in Teaching and Le...
The Why and How of Knowledge Management: Some Applications in Teaching and Le...
 
Information Storage and Retrieval : A Case Study
Information Storage and Retrieval : A Case StudyInformation Storage and Retrieval : A Case Study
Information Storage and Retrieval : A Case Study
 
Doc15 2.7 ficha de actividades
Doc15 2.7 ficha de actividadesDoc15 2.7 ficha de actividades
Doc15 2.7 ficha de actividades
 
YouthDevelopmentDirectoratePamphletZuluVersionDraftFinal
YouthDevelopmentDirectoratePamphletZuluVersionDraftFinalYouthDevelopmentDirectoratePamphletZuluVersionDraftFinal
YouthDevelopmentDirectoratePamphletZuluVersionDraftFinal
 
Transeo_Creative
Transeo_CreativeTranseo_Creative
Transeo_Creative
 
bhikhu kholabot khmer
bhikhu kholabot khmerbhikhu kholabot khmer
bhikhu kholabot khmer
 
Grid syste Layout (960)
Grid syste Layout (960)Grid syste Layout (960)
Grid syste Layout (960)
 
Módulo 3.3 teoría de la comunicación (parte 4)
Módulo 3.3 teoría de la comunicación (parte 4)Módulo 3.3 teoría de la comunicación (parte 4)
Módulo 3.3 teoría de la comunicación (parte 4)
 
Unit 3 Storage And Retreival Of Information
Unit 3 Storage And Retreival Of InformationUnit 3 Storage And Retreival Of Information
Unit 3 Storage And Retreival Of Information
 
Information Retrieval, Encoding, Indexing, Big Table. Lecture 6 - Indexing
Information Retrieval, Encoding, Indexing, Big Table. Lecture 6  - IndexingInformation Retrieval, Encoding, Indexing, Big Table. Lecture 6  - Indexing
Information Retrieval, Encoding, Indexing, Big Table. Lecture 6 - Indexing
 
Records Management For Project Managers
Records Management For Project ManagersRecords Management For Project Managers
Records Management For Project Managers
 
مستقبل التقنية والتكنولوجيا
مستقبل التقنية والتكنولوجيا مستقبل التقنية والتكنولوجيا
مستقبل التقنية والتكنولوجيا
 
Using social media to enhance your research profile
Using social media to enhance your research profileUsing social media to enhance your research profile
Using social media to enhance your research profile
 
E. Bryan - An Introduction To Records Management [Barbados Community College]
E. Bryan  - An Introduction To Records Management [Barbados Community College]E. Bryan  - An Introduction To Records Management [Barbados Community College]
E. Bryan - An Introduction To Records Management [Barbados Community College]
 
Electronic Records Management An Overview
Electronic Records Management An OverviewElectronic Records Management An Overview
Electronic Records Management An Overview
 
Ejercicios practicos ppt_xp
Ejercicios practicos ppt_xpEjercicios practicos ppt_xp
Ejercicios practicos ppt_xp
 
Modulo 8 evaluación acciones formativas
Modulo 8 evaluación acciones formativasModulo 8 evaluación acciones formativas
Modulo 8 evaluación acciones formativas
 
Types, purposes and applications of information systems
Types, purposes and applications of information systemsTypes, purposes and applications of information systems
Types, purposes and applications of information systems
 
WebCamp 2016: BizDev. Александр Борняков: Маркетинг в США: как привлечь к себ...
WebCamp 2016: BizDev. Александр Борняков: Маркетинг в США: как привлечь к себ...WebCamp 2016: BizDev. Александр Борняков: Маркетинг в США: как привлечь к себ...
WebCamp 2016: BizDev. Александр Борняков: Маркетинг в США: как привлечь к себ...
 

Similar to Information Management in a Web 2.0 World May 2009

Extreme Information - 8 Charts That Tell You Everything You Need to Know
Extreme Information - 8 Charts That Tell You Everything You Need to KnowExtreme Information - 8 Charts That Tell You Everything You Need to Know
Extreme Information - 8 Charts That Tell You Everything You Need to Know
John Mancini
 
What is an information professional?
What is an information professional?What is an information professional?
What is an information professional?
John Mancini
 
Why Should Consultants and Systems Integrators Become Certified Information P...
Why Should Consultants and Systems Integrators Become Certified Information P...Why Should Consultants and Systems Integrators Become Certified Information P...
Why Should Consultants and Systems Integrators Become Certified Information P...
John Mancini
 
Big data and big content
Big data and big contentBig data and big content
Big data and big content
John Mancini
 
InfoFusion Overview And Roadmap
InfoFusion Overview And RoadmapInfoFusion Overview And Roadmap
InfoFusion Overview And Roadmap
Marten den Haring
 
Intergen Twilight - Corralling the Document Chaos
Intergen Twilight - Corralling the Document ChaosIntergen Twilight - Corralling the Document Chaos
Intergen Twilight - Corralling the Document Chaos
Intergen
 
Main stage session_advance_beyond_point_solutions_with_an_enterprise_content_...
Main stage session_advance_beyond_point_solutions_with_an_enterprise_content_...Main stage session_advance_beyond_point_solutions_with_an_enterprise_content_...
Main stage session_advance_beyond_point_solutions_with_an_enterprise_content_...
QuestexConf
 
Storing Archive Data to meet Compliance Challenges
Storing Archive Data to meet Compliance ChallengesStoring Archive Data to meet Compliance Challenges
Storing Archive Data to meet Compliance Challenges
Tony Pearson
 
Information Management on Mobile Steroids
Information Management on Mobile SteroidsInformation Management on Mobile Steroids
Information Management on Mobile Steroids
John Mancini
 
Gilbane 2009 -- How Can Content Management Software Keep Pace?
Gilbane 2009 -- How Can Content Management Software Keep Pace?Gilbane 2009 -- How Can Content Management Software Keep Pace?
Gilbane 2009 -- How Can Content Management Software Keep Pace?
weisinger
 
New Information Certification
New Information CertificationNew Information Certification
New Information Certification
Atle Skjekkeland
 
Are You Ready for the Era of Big Data and Extreme Information Management?
Are You Ready for the Era of Big Data and Extreme Information Management?Are You Ready for the Era of Big Data and Extreme Information Management?
Are You Ready for the Era of Big Data and Extreme Information Management?
John Mancini
 
Enterprises2.0
Enterprises2.0Enterprises2.0
Enterprises2.0
kalasalingam
 
Spca2014 navigating clouds sp_con14_mackie
Spca2014 navigating clouds sp_con14_mackieSpca2014 navigating clouds sp_con14_mackie
Spca2014 navigating clouds sp_con14_mackie
NCCOMMS
 
Tutorial: Best Practices for Building a Records-Management Deployment in Shar...
Tutorial: Best Practices for Building a Records-Management Deployment in Shar...Tutorial: Best Practices for Building a Records-Management Deployment in Shar...
Tutorial: Best Practices for Building a Records-Management Deployment in Shar...
SPTechCon
 
Collaboration & Social Media New Challenges For Records Management
Collaboration & Social Media New Challenges For Records ManagementCollaboration & Social Media New Challenges For Records Management
Collaboration & Social Media New Challenges For Records Management
Maurene Caplan Grey
 
OpTier McKinsey Big Data Overview
OpTier McKinsey Big Data OverviewOpTier McKinsey Big Data Overview
OpTier McKinsey Big Data Overview
nickychu
 
McKinsey Big Data Overview
McKinsey Big Data OverviewMcKinsey Big Data Overview
McKinsey Big Data Overview
optier
 
Industry Trends and Perspectives: Enabling efficient and effective informatio...
Industry Trends and Perspectives: Enabling efficient and effective informatio...Industry Trends and Perspectives: Enabling efficient and effective informatio...
Industry Trends and Perspectives: Enabling efficient and effective informatio...
Melanie Thorne
 
Industry Trends and Perspectives: Enabling efficient and effective informatio...
Industry Trends and Perspectives: Enabling efficient and effective informatio...Industry Trends and Perspectives: Enabling efficient and effective informatio...
Industry Trends and Perspectives: Enabling efficient and effective informatio...
Melanie Thorne
 

Similar to Information Management in a Web 2.0 World May 2009 (20)

Extreme Information - 8 Charts That Tell You Everything You Need to Know
Extreme Information - 8 Charts That Tell You Everything You Need to KnowExtreme Information - 8 Charts That Tell You Everything You Need to Know
Extreme Information - 8 Charts That Tell You Everything You Need to Know
 
What is an information professional?
What is an information professional?What is an information professional?
What is an information professional?
 
Why Should Consultants and Systems Integrators Become Certified Information P...
Why Should Consultants and Systems Integrators Become Certified Information P...Why Should Consultants and Systems Integrators Become Certified Information P...
Why Should Consultants and Systems Integrators Become Certified Information P...
 
Big data and big content
Big data and big contentBig data and big content
Big data and big content
 
InfoFusion Overview And Roadmap
InfoFusion Overview And RoadmapInfoFusion Overview And Roadmap
InfoFusion Overview And Roadmap
 
Intergen Twilight - Corralling the Document Chaos
Intergen Twilight - Corralling the Document ChaosIntergen Twilight - Corralling the Document Chaos
Intergen Twilight - Corralling the Document Chaos
 
Main stage session_advance_beyond_point_solutions_with_an_enterprise_content_...
Main stage session_advance_beyond_point_solutions_with_an_enterprise_content_...Main stage session_advance_beyond_point_solutions_with_an_enterprise_content_...
Main stage session_advance_beyond_point_solutions_with_an_enterprise_content_...
 
Storing Archive Data to meet Compliance Challenges
Storing Archive Data to meet Compliance ChallengesStoring Archive Data to meet Compliance Challenges
Storing Archive Data to meet Compliance Challenges
 
Information Management on Mobile Steroids
Information Management on Mobile SteroidsInformation Management on Mobile Steroids
Information Management on Mobile Steroids
 
Gilbane 2009 -- How Can Content Management Software Keep Pace?
Gilbane 2009 -- How Can Content Management Software Keep Pace?Gilbane 2009 -- How Can Content Management Software Keep Pace?
Gilbane 2009 -- How Can Content Management Software Keep Pace?
 
New Information Certification
New Information CertificationNew Information Certification
New Information Certification
 
Are You Ready for the Era of Big Data and Extreme Information Management?
Are You Ready for the Era of Big Data and Extreme Information Management?Are You Ready for the Era of Big Data and Extreme Information Management?
Are You Ready for the Era of Big Data and Extreme Information Management?
 
Enterprises2.0
Enterprises2.0Enterprises2.0
Enterprises2.0
 
Spca2014 navigating clouds sp_con14_mackie
Spca2014 navigating clouds sp_con14_mackieSpca2014 navigating clouds sp_con14_mackie
Spca2014 navigating clouds sp_con14_mackie
 
Tutorial: Best Practices for Building a Records-Management Deployment in Shar...
Tutorial: Best Practices for Building a Records-Management Deployment in Shar...Tutorial: Best Practices for Building a Records-Management Deployment in Shar...
Tutorial: Best Practices for Building a Records-Management Deployment in Shar...
 
Collaboration & Social Media New Challenges For Records Management
Collaboration & Social Media New Challenges For Records ManagementCollaboration & Social Media New Challenges For Records Management
Collaboration & Social Media New Challenges For Records Management
 
OpTier McKinsey Big Data Overview
OpTier McKinsey Big Data OverviewOpTier McKinsey Big Data Overview
OpTier McKinsey Big Data Overview
 
McKinsey Big Data Overview
McKinsey Big Data OverviewMcKinsey Big Data Overview
McKinsey Big Data Overview
 
Industry Trends and Perspectives: Enabling efficient and effective informatio...
Industry Trends and Perspectives: Enabling efficient and effective informatio...Industry Trends and Perspectives: Enabling efficient and effective informatio...
Industry Trends and Perspectives: Enabling efficient and effective informatio...
 
Industry Trends and Perspectives: Enabling efficient and effective informatio...
Industry Trends and Perspectives: Enabling efficient and effective informatio...Industry Trends and Perspectives: Enabling efficient and effective informatio...
Industry Trends and Perspectives: Enabling efficient and effective informatio...
 

More from Collabor8now Ltd

The Impact of Automation & AI in the Workplace
The Impact of Automation & AI in the WorkplaceThe Impact of Automation & AI in the Workplace
The Impact of Automation & AI in the Workplace
Collabor8now Ltd
 
Big Data Trends
Big Data TrendsBig Data Trends
Big Data Trends
Collabor8now Ltd
 
Content Curation Primer For Information Professionals
Content Curation Primer For Information ProfessionalsContent Curation Primer For Information Professionals
Content Curation Primer For Information Professionals
Collabor8now Ltd
 
Gamification - making work fun, or making fun of work?
Gamification - making work fun, or making fun of work?Gamification - making work fun, or making fun of work?
Gamification - making work fun, or making fun of work?
Collabor8now Ltd
 
Gamification strategies
Gamification strategiesGamification strategies
Gamification strategies
Collabor8now Ltd
 
PKM and Corporate Memory - a dichotomy?
PKM and Corporate Memory - a dichotomy?PKM and Corporate Memory - a dichotomy?
PKM and Corporate Memory - a dichotomy?
Collabor8now Ltd
 
Evolution of Social Media and its effects on Knowledge Organisation
Evolution of Social Media and its effects on Knowledge OrganisationEvolution of Social Media and its effects on Knowledge Organisation
Evolution of Social Media and its effects on Knowledge Organisation
Collabor8now Ltd
 
New roles and new skills for km (isko)
New roles and new skills for km (isko)New roles and new skills for km (isko)
New roles and new skills for km (isko)
Collabor8now Ltd
 
Social curation slideshare
Social curation slideshareSocial curation slideshare
Social curation slideshare
Collabor8now Ltd
 
Personal knowledge management
Personal knowledge managementPersonal knowledge management
Personal knowledge management
Collabor8now Ltd
 
Demonstrating value with Communities Of Practice
Demonstrating value with Communities Of PracticeDemonstrating value with Communities Of Practice
Demonstrating value with Communities Of Practice
Collabor8now Ltd
 
Collaborative behaviours
Collaborative behavioursCollaborative behaviours
Collaborative behaviours
Collabor8now Ltd
 
Creating the conditions for social business
Creating the conditions for social businessCreating the conditions for social business
Creating the conditions for social business
Collabor8now Ltd
 
New Paradigms For Collaboration & Knowledge Sharing
New Paradigms For Collaboration & Knowledge SharingNew Paradigms For Collaboration & Knowledge Sharing
New Paradigms For Collaboration & Knowledge Sharing
Collabor8now Ltd
 
Future trends jan12 final
Future trends jan12 finalFuture trends jan12 final
Future trends jan12 final
Collabor8now Ltd
 
Maximising the power of collective knowledge
Maximising the power of collective knowledgeMaximising the power of collective knowledge
Maximising the power of collective knowledge
Collabor8now Ltd
 
Challenges facing Information and Records Management Professionals
Challenges facing Information and Records Management  ProfessionalsChallenges facing Information and Records Management  Professionals
Challenges facing Information and Records Management Professionals
Collabor8now Ltd
 
Communities of Practice: a strategy for more effective collaboration
Communities of Practice: a strategy for more effective collaborationCommunities of Practice: a strategy for more effective collaboration
Communities of Practice: a strategy for more effective collaboration
Collabor8now Ltd
 
Information Management: Evolution or Revolution?
Information Management: Evolution or Revolution?Information Management: Evolution or Revolution?
Information Management: Evolution or Revolution?
Collabor8now Ltd
 
Knowledge Hub at OpenTech UK 21may11
Knowledge Hub at OpenTech UK 21may11Knowledge Hub at OpenTech UK 21may11
Knowledge Hub at OpenTech UK 21may11
Collabor8now Ltd
 

More from Collabor8now Ltd (20)

The Impact of Automation & AI in the Workplace
The Impact of Automation & AI in the WorkplaceThe Impact of Automation & AI in the Workplace
The Impact of Automation & AI in the Workplace
 
Big Data Trends
Big Data TrendsBig Data Trends
Big Data Trends
 
Content Curation Primer For Information Professionals
Content Curation Primer For Information ProfessionalsContent Curation Primer For Information Professionals
Content Curation Primer For Information Professionals
 
Gamification - making work fun, or making fun of work?
Gamification - making work fun, or making fun of work?Gamification - making work fun, or making fun of work?
Gamification - making work fun, or making fun of work?
 
Gamification strategies
Gamification strategiesGamification strategies
Gamification strategies
 
PKM and Corporate Memory - a dichotomy?
PKM and Corporate Memory - a dichotomy?PKM and Corporate Memory - a dichotomy?
PKM and Corporate Memory - a dichotomy?
 
Evolution of Social Media and its effects on Knowledge Organisation
Evolution of Social Media and its effects on Knowledge OrganisationEvolution of Social Media and its effects on Knowledge Organisation
Evolution of Social Media and its effects on Knowledge Organisation
 
New roles and new skills for km (isko)
New roles and new skills for km (isko)New roles and new skills for km (isko)
New roles and new skills for km (isko)
 
Social curation slideshare
Social curation slideshareSocial curation slideshare
Social curation slideshare
 
Personal knowledge management
Personal knowledge managementPersonal knowledge management
Personal knowledge management
 
Demonstrating value with Communities Of Practice
Demonstrating value with Communities Of PracticeDemonstrating value with Communities Of Practice
Demonstrating value with Communities Of Practice
 
Collaborative behaviours
Collaborative behavioursCollaborative behaviours
Collaborative behaviours
 
Creating the conditions for social business
Creating the conditions for social businessCreating the conditions for social business
Creating the conditions for social business
 
New Paradigms For Collaboration & Knowledge Sharing
New Paradigms For Collaboration & Knowledge SharingNew Paradigms For Collaboration & Knowledge Sharing
New Paradigms For Collaboration & Knowledge Sharing
 
Future trends jan12 final
Future trends jan12 finalFuture trends jan12 final
Future trends jan12 final
 
Maximising the power of collective knowledge
Maximising the power of collective knowledgeMaximising the power of collective knowledge
Maximising the power of collective knowledge
 
Challenges facing Information and Records Management Professionals
Challenges facing Information and Records Management  ProfessionalsChallenges facing Information and Records Management  Professionals
Challenges facing Information and Records Management Professionals
 
Communities of Practice: a strategy for more effective collaboration
Communities of Practice: a strategy for more effective collaborationCommunities of Practice: a strategy for more effective collaboration
Communities of Practice: a strategy for more effective collaboration
 
Information Management: Evolution or Revolution?
Information Management: Evolution or Revolution?Information Management: Evolution or Revolution?
Information Management: Evolution or Revolution?
 
Knowledge Hub at OpenTech UK 21may11
Knowledge Hub at OpenTech UK 21may11Knowledge Hub at OpenTech UK 21may11
Knowledge Hub at OpenTech UK 21may11
 

Recently uploaded

How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
Aleksey Savkin
 
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
2024-6-01-IMPACTSilver-Corp-Presentation.pdf2024-6-01-IMPACTSilver-Corp-Presentation.pdf
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
hartfordclub1
 
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
APCO
 
3 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 20243 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 2024
SEOSMMEARTH
 
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesEvent Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Holger Mueller
 
-- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month ---- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month --
NZSG
 
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
my Pandit
 
The Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb PlatformThe Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb Platform
SabaaSudozai
 
Easily Verify Compliance and Security with Binance KYC
Easily Verify Compliance and Security with Binance KYCEasily Verify Compliance and Security with Binance KYC
Easily Verify Compliance and Security with Binance KYC
Any kyc Account
 
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & InnovationInnovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Operational Excellence Consulting
 
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
SOFTTECHHUB
 
Mastering B2B Payments Webinar from BlueSnap
Mastering B2B Payments Webinar from BlueSnapMastering B2B Payments Webinar from BlueSnap
Mastering B2B Payments Webinar from BlueSnap
Norma Mushkat Gaffin
 
Chapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .pptChapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .ppt
ssuser567e2d
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdfHOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
46adnanshahzad
 
Structural Design Process: Step-by-Step Guide for Buildings
Structural Design Process: Step-by-Step Guide for BuildingsStructural Design Process: Step-by-Step Guide for Buildings
Structural Design Process: Step-by-Step Guide for Buildings
Chandresh Chudasama
 
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your TasteZodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
my Pandit
 
Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024
Top Forex Brokers Review
 
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
my Pandit
 
The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...
The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...
The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...
Stephen Cashman
 

Recently uploaded (20)

How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
 
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
2024-6-01-IMPACTSilver-Corp-Presentation.pdf2024-6-01-IMPACTSilver-Corp-Presentation.pdf
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
 
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
 
3 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 20243 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 2024
 
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesEvent Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
 
-- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month ---- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month --
 
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
 
The Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb PlatformThe Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb Platform
 
Easily Verify Compliance and Security with Binance KYC
Easily Verify Compliance and Security with Binance KYCEasily Verify Compliance and Security with Binance KYC
Easily Verify Compliance and Security with Binance KYC
 
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & InnovationInnovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & Innovation
 
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
 
Mastering B2B Payments Webinar from BlueSnap
Mastering B2B Payments Webinar from BlueSnapMastering B2B Payments Webinar from BlueSnap
Mastering B2B Payments Webinar from BlueSnap
 
Chapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .pptChapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .ppt
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
 
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdfHOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
 
Structural Design Process: Step-by-Step Guide for Buildings
Structural Design Process: Step-by-Step Guide for BuildingsStructural Design Process: Step-by-Step Guide for Buildings
Structural Design Process: Step-by-Step Guide for Buildings
 
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your TasteZodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
 
Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024
 
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
 
The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...
The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...
The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...
 

Information Management in a Web 2.0 World May 2009

  • 1. Information Management in a Web 2.0 world Steve Dale 19 May 2009
  • 2. Let’s look at some trends…
  • 3. 281 Exabytes of digital data created, captured, or replicated in 2007
  • 4. What is an Exabyte? 1,000,000,000,000,000,000 bytes or 10*18
  • 5. Or ….one Exabyte = approximately 50,000 hours of DVD film.
  • 6. 48 million people routinely logged onto the Internet in 1996. Source: IDC
  • 7. Last year, there were 1.5billion users on the Internet. Source: IDC
  • 8. Another 500 million users will come online by 2010. Source: IDC
  • 9. From 1998 to 2006, the number of e- mail mailboxes grew from 253 million to nearly 1.6 billion. During the same period, the number of e-mails sent grew three times faster than the number of people e-mailing.
  • 10. There are about 540,000 words In the English language….
  • 11. About 5 x as many as during Shakespear’s time
  • 12.
  • 13. It is estimated that a week’s worth of The Times…
  • 14. …contains more information than a person was likely to come across in a lifetime in the 18th century.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 23.
  • 24. Data, data everywhere! Ø Higher definition video and images (e.g. bluRay) Ø Move to more videoconferencing Ø Growing network of digital surveillance Ø P2P file sharing Ø RFID tags and other sensors Ø …etc. All of this data collected, stored, analysed, transmitted
  • 25. New business models are emerging Vs. Source: www.futuregovconsultancy.com
  • 27. More users are turning to Web 2.0 solutions where in-house (Enterprise) solutions are not meeting their needs
  • 28.
  • 29. What does this mean for traditional Information Management disciplines?
  • 30. The traditional models of information management are becoming increasingly ignored or circumvented Published content e rna of Public nc go gour Info Area ve i ati ing r Corporate Managed content memory area on orm as inf ncre Team working area Unmanaged content I Personal working area Private content
  • 31. Information Classification 000 Computer science, information 100 Philosophy and psychology 200 Religion 300 Social sciences 400 Languages 500 Science 600 Technology & applied science 700 Arts and recreation 800 Literature 900 History, geography & biography
  • 32. We are less reliant on taxonomies and classification to find information
  • 33. I don’t worry about email limits You are currently using 765Mb (10%) of your 7295MB. © Google – Terms – Privacy Policy – Google Home
  • 36. Enterprise vs. External Data Enterprise External Data Data TRENND Enterprise External Data Data
  • 37. 2 Terabytes of data. (1 Terabyte = 1024 GBytes)
  • 38. 2 TB – enough storage to capture everything you say or do in your lifetime
  • 39. The scale is tipping towards the Cloud and Software as a Service (SaaS) Security Control Easy Collaboration Reliability Compliance More user Risk Lower Admin control Management Costs Platform Easier Neutral Integration Cloud/ SaaS
  • 40. What’s in the cloud?
  • 41.
  • 42. What are the opportunities? Ø Massive, abstracted infrastructure l Components decided for you Ø Dynamic allocation, scaling, movement of applications Ø Pay per use Ø No long-term commitments Ø OS, application architecture independent Ø No hardware or software to install Source: Forrester Research Inc 2007
  • 43. …what are the threats? Ø Where is the actual data? Ø Security? Ø Privacy? Ø Control? Ø Compliance? Ø Trust?
  • 44. …and what about records management?
  • 45. Create/capture Index & Classify Store/manage Retrieve/publish Process Policies and Standards Archive Destroy The information life cycle
  • 46. Retention Schedules? Document Management Focus Document Value (Short-Term) Records Management Focus (Long-Term) 1 1 5 25 Month Year Years Years Time
  • 47. Forget about record retention schedules… Web 2.0 records are perpetual.
  • 48. Facebook Terms of Service You hereby grant Facebook an irrevocable, perpetual , non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to (a) use, copy, publish, stream, store, retain, publicly perform or display, transmit, scan, reformat, modify, edit, frame, translate, excerpt, adapt, create derivative works and distribute …….. The following sections will survive any termination of your use of the Facebook Service: Prohibited Conduct, User Content, Your Privacy Practices, Gift Credits, Ownership; Proprietary Rights, Licenses, Submissions, User Disputes; Complaints, Indemnity, General Disclaimers, Limitation on Liability, Termination and Changes to the Facebook Service, Arbitration, Governing Law; Venue and Jurisdiction and Other.
  • 49. What defines a record? A record is a collection of information, not a single document Documents E-mails Physical objects All of the information, managed in context, that makes up an event or a business transaction Meetings Tasks Websites and intranet sites Instant message conversations Records need to demonstrate authenticity, reliability, integrity and usability.
  • 50.
  • 51.
  • 52. More and more information is being created outside the corporate firewall
  • 53. The Information Management Challenge Everything is becoming a business record • Not just e-mail, office docs and SharePoint – but wikis/blogs, video, user content on PCs, mobiles, Google Docs etc. Information resides everywhere • Multiple copies, multiple repositories, multiple formats • Paper, structured, unstructured, rich media etc
  • 54. Traditional IM and Web 2.0 models are diverging
  • 55. True or False? Ø The FOI Act makes no distinction on whether information is part of a record or not. Ø EDRM systems cannot resolve FOI requests Ø The destruction of electronic information and records is tantamount to vandalism. Ø Enterprises don’t know what information is being created, stored and used outside the corporate firewall. Ø Records managers and information professionals are applying 20th Century policies and procedures to 21st Century ways of working. The two are incompatible.
  • 56.
  • 57. Strategic Information Management “It is the people and the processes, not the technology, that really influences Strategic Information Management; leadership, governance and accountability aspects are critical.” SOLACE Strategic Information Management Conference, 18 July 2008
  • 58. Points for discussion Ø Is Web 2.0 an opportunity or a threat for effective information governance? Ø Is the cloud the beginning of a seismic shift in the way that data/information is stored, used and managed? Ø Will the role and responsibilities of information/records managers become increasingly irrelevant in a Web 2.0 world? Ø Are EDRM systems past their sell-by date?
  • 59. Steve Dale Independent Consultant Semantix (UK) Ltd Email: steve.dale@semantix.co.uk Website: www.semantix.co.uk Blog: http://steve-dale.net Skype id: stephendale Twitter: www.twitter.com/stephendale
  • 60. Credits Trends based on a slideshow by Karl Fisch (http://thefischbowl.blogspot.com)