1. Recommendation Letter for Mr.Zeljko Milic
I was initially impressed with Mr.Zeljko Milic enthusiasm, communication skills and professional
demeanor when I hired him one year ago as a Operations center coordinator at ANHAM FZCO.
During the one year Zeljko consistently demonstrated all of these qualities and more, and I
heartily endorse him for any Operation center position.
Zeljko is reliable, dedicated and eternally upbeat. His ability to calm angry or frustrated
customers is unparalleled, and it is because of his excellence in this area that I repeatedly
asked him to mentor new employees in the Operation department.Zeljko multitasks effectively
and is able to handle a high-volume workload.He consistently met or surpassed all weekly call
for Operation center,and his daily written reports were accurate and thorough.
Of particular value to me as a General Manager,Zeljko team player mind-set, enthusiastic
embrace of change, ability to work with minimal supervision and unwavering commitment to
exceeding customer expectations was great benefits for all of us. I regularly received
unsolicited praise from customers commending Zeljko's outstanding level of service,
professionalism and follow-through.
Organized and diligent,Zeljko quickly learned technology systems that were unfamiliar to him
when he first started with ANHAM, and he also attended optional professional-development
management seminars offered through the company..
Zeljko has my highest recommendation, and I am happy to furnish more details if someone like
additional information