www.smackstuff.com

1. REAL TIME MAIL
By
BindhuMadhavi
Sponsered by smackstuff.com

2. AGENDA
• RTM INTRODUCTION
• RTM FLOW
• RTM CLIENT
• RTM WEB
• CONCLUSION

3. Real Time Mail
• RTM allows you to print and package documents from
your desktop and deliver them to your customers in a
timely and cost effective manner.
• Provides a cost effective document delivery system &
Quality assurance program.
• Packages are professionally bind or stapled.

4. Real Time Mail Flow
FAST
MSMQ
RTM DB
MAV &
Render
Rule
Engine
RTM
SCAN
Downlo
ad &
Print
RTM
Client
Get Mail

5. FAST
• RTM Receives Request From Fast
• FAST users send title and escrow
documents to First American
customers through various delivery methods and one
among them is RTM.

6. MSMQ
• RTM retrieves data from FAST
• Data queues up in MSMQ
• RTM validates data and determines
package rejected or processed
• RTM DB gets updated

7. Melissa Address Validation
•
Third part web service which maintains
database of all addresses recognized by
US postal service.
• Delivery point validation helps mailers
to reduce undeliverable and store customers data with more
confidence.
• It mainly focuses on
Existence of an address
Addresses Format

8. Rendering
• Mixing all your documents into a single
continuous package that can be
downloaded & printed.
• Its like compiling, saving & exporting a file

9. Rule Engine
• Repository of business rules.
• It is a software system that executes
one or more business rules in runtime
during production environment.
If package type = ‘Standard’ and State = ‘CA’
and Zip code between 90000 and 93599
Then
Print center = ‘Sanjose’

10. GET MAIL
• It is a server where are files are stored
• RTM Client connects to Get mail
server and downloads all PCL files

11. RTM CLIENT
• RTM client gets connected to
Get mail and downloads all PCL files
• Print queue is selected and jobs get
unique bar code
• Jobs get printed

12. RTM CLIENT

13. RTM CLIENT

14. RTM Scan
• RTM scans the barcode generated for
every package.
• Scanning gives us the information about
the package
• Its purpose is to keep track of the records delivered

15. Packaging
• Ways of packaging
STD – Standard Stapled Package
BKT – Booklet with Tab sections
Binder
Non-Binder

16. Shipping
• Through
United State Postal Service
Special Courier
Federal Express
Certified Mail

17. RTM WEB
• An online website used to view and track the output of
the job
• Login the application with the RTM admin user
credentials.

18. RTM WEB
Report
s
Flow
Control
Tools
RTM WEB
Admin
Manual
Scan
Rerout
e
Cancel
Packag
e

19. RTM WEB

20. Reports
Print &
not
scanne
d
Search
REPORTS
FedEx
Print
center
sumary

21. JOB Detail - Search
• Detail search allows you to filter jobs using different
search criteria
• Once you have entered the relevant criteria, hit search.
• Next page will display search results matches your
requirements.
• Detail search displays all the information related to job.

22. JOB Detail - Search

23. Job Detail – Printed & Not Scanned Report
• Displays all the jobs which are printed but not scanned with in
the date range provided
• Details to be provided.
Start date
End date
Mode of the job / Package
Site to which job / Package routed

24. Job Detail – Printed & Not Scanned Report

25. 'Summary By Print Site' Report
• There are several print centers.
• For each and every state there is a print center
established.
• Each print center has different site ID
Eg: CA – 651, 663….
• Within date range provided it generates a report
•
Report – Details of jobs running under specified print
center

26. 'Summary By Print Site' Report

27. FedEx Shipment Details
• Each package couriered, provided with unique Tracking
ID.
• Tracks status of parcel online(RTM web).
• Tracking ID
Enter tracking id, hit search
Displays the status of Courier

28. FedEx Shipment Details

29. Flow Control
RTM flow can be viewed and checked
Job Received
Render
Rend
ering
Rule Engine
A
Render
failed

30. A
Shipping
Label
Ready
Download
Down
load
Print
Download
failed

31. FedEx Shipment Details

32. Manual Scan
• Scanning gives us the information about the package
• Its purpose is to keep track of the records delivered
MNAUAL SCAN
FASTREFID

33. Manual Scan

34. Cancel Package
• Packages already created, cancelled upon the request of
customer
Cancel
package
Fast Ref ID
Source Event
ID
Fast Order ID

35. Cancel Package

36. Rerouting Packages
• Each package is routed to a site ID based on protocol
defined
• Packages can be rerouted to different site id apart from
one routed currently
RE-ROUTE
PACKAGES
FAST REF ID
SITE & DATE
RANGE

37. Rerouting Packages

38. ADMIN
• Creates user
Decides role and assigns print center
•
Manage user profile
Update user
Delete user
Unlock user
Resend credentials

39. ADMIN

40. ADMIN

41. TOOLS
• Menu map
Lists all the roles and their functionality
•
RTM jobs can be monitored based on package selected
• Assembly list

42. Conclusion
• Real Time Delivery
• Real Time Quality
• Real Time Business
• Real Time Tracking
• Real Time Savings
• Real Time Service

43. Questions
Feel free to contact us