Measure the actual user experience on your website with the help of Synthetic tools offered by Site24x7 About Site24x7: Site24x7 offers unified cloud monitoring for DevOps and IT operations. Monitor the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure including private and public clouds. End user experience monitoring is done from 50+ locations across the world and various wireless carriers. For more information on Site24x7, please visit http://www.site24x7.com/. Forums: https://forums.site24x7.com/ Facebook: http://www.facebook.com/Site24x7 Twitter: http://twitter.com/site24x7 Google+: https://plus.google.com/+Site24x7 LinkedIn: https://www.linkedin.com/company/site... View Blogs: http://blogs.site24x7.com/

1. Synthetic Monitoring for Seamless End-
User Experience

2. Agenda
• Case study
• Web Transaction monitoring
• Real User monitoring
• Webpage Speed Browser
• REST API Transaction monitor
• Internet protocols

3. Traditional tools help keep the lights on
for your servers and network. Internally.

4. How would you find out if your end
users are affected?

5. Case study of a popular food chain
in the US.

8. in the US

9. in California
with application failure

11. A slow POS application impacts end
users. But the IT team probably thinks
everything is fine.

12. Monitoring End-User Experience
becomes important here

13. Savvy
Tech Users
• Synthetic Monitoring
• Monitor from within your
datacenter
• Worldwide
• From real users' browser or
device
• Deep-dive into the application
server, inside your datacenter.
Methods of Measuring User Experience

14. Synthetic tests help you check uptime
and functionality.

15. Synthetic tests from outside your data
center help you identify ISP issues and
Network Edge Configuration Issues.

16. Savvy
Tech Users
• Web Transaction Browser
• Web Page Speed (Browser)
• Web Transaction (Browser) -
Selenium Web Driver
• Web Transaction
• REST API Transaction
Synthetic Monitoring

17. • Record web transactions
and check the availability
and performance of the
webpages through
playback mechanism
from a real browser
(Firefox)
• Detect page load latency
and enable string checks
in critical user flows
Web Transaction (Browser)

18. • Get the load times of
individual steps in the user
flow
• View the screenshot of the
pages when polled

19. Webpage Speed (Browser)
• Analyze the load time of
individual components
viz, CSS, images and
JavaScript
• Track third-party
domains on page
• Get the response time
of a first time user

20. REST API Monitor
• Monitor REST APIs used
by Mobile backends
• Monitor a sequence of
end-point URLs
• Parameter forwarding -
pass on to successive
steps to validate the
endpoint

21. Savvy
Tech Users
• Synthetic URLs
• Mail server round trip time
• FTP RTT
• REST APIs
• SOAP web services
• CDN
Other End-user Experience checks

22. Savvy
Tech Users
• HTTPS
• DNS
• FTP
• SMTP
• TCP ports
• Ping
• Traceroute on errors
Internet Protocols

23. Site24x7 Monitors from 90+ Global Locations

24. Savvy
Tech Users
• Website Defacement
• Domain Expiry
• SSL Certificate Monitoring
Web Security Monitors

25. • For IT Teams
• For Developers
Real User Monitoring

26. Real user monitoring tracks performance
from every user's browser. It is the most
accurate way to track performance of an
application from an actual customers point
of view.

27. Segment Performance by:
• Geography (country, or
state)
• ISP
• Browser type and version
• Device type
Real User Monitoring for IT

28. Segment Performance by:
• Browser type and version
• Transaction accessed by
users
• Javascript Errors
• Device type
Real User Monitoring for Developers

31. Get the complete package with
Site24x7 - Website & End User
Experience + Infrastructure + Logs +
APM

32. • Detect unusual spikes in
critical performance
attributes
• Three stages of anomaly
severity (confirmed, likely,
info) is determined based
on the number of
anomalies
• Use the root cause report
and anomaly dashboard to
get in depth details of the
anomaly trend
Anomaly Detection

33. Your stats, whenever and where ever
you want them

34. Security
Our SaaS Infrastructure
Scale
• Billions of incoming
metrics
• SaaS Software built from
the ground up
• Proven Zoho platform
serving over 20 million
users

35. Site24x7 customers across the globe
 Created by Zoho, a SaaS leader for
business and productivity
applications
 Helps IT and DevOps teams break
down the complex relationships
between their IT infrastructure,
applications, customers, and
businesses
 Over 10,000 customers around the
world

36. Thank You
Visit us to learn more about our various Synthetic Monitoring capabilities
Real User Monitoring
Synthetic Monitoring
Webpage Speed Browser