The document discusses IT training initiatives for Latin America at a company. It provides statistics showing 18 classes were held in August with 270 participants. The training focused on file cleanup, multifactor authentication, phone guides, and decommissioning collaboration tools. The intern also gained experience facilitating a class, learned about Office 365, and participated in other professional development activities.

1. COMPANY INTERNAL Copyright © 2016 Rockwell Automation, Inc. All Rights Reserved. 1
Alma Lopez
Alverno College | Business Management | May 2018
Manager: Troy Giljohann
Mentor: Heather Schreiner
Connector: Maia Sotis
Business Readiness
IT Training for Latin America

2. COMPANY INTERNAL Copyright © 2016 Rockwell Automation, Inc. All Rights Reserved. 2
Office 365 Training: Latin America
 File Share Clean up
 MFA (Multifactor Authentication) Guide
 Job aids for Cisco phones
 Decommissioning of
Webex/Intercall
Classes/Team
Trainings
Participants
18 270
August Classes Signed up
9 35
 End User Feedback

3. COMPANY INTERNAL Copyright © 2016 Rockwell Automation, Inc. All Rights Reserved. 3
Personal Development
Experiences
 Broader perspective of IT
 Facilitate a class
 Local language training encourages
end user acceptance
 Proficiency of Office 365
Other Activities
 Latino Professional Network
(LPN)
 IT Fun Committee
 Mequon facility tour
 Intern day of Action