Reach is the first Palestinian‐customer care and management company offering high‐quality, performance driven services through multi communications channels at affordable rates. Reach aims to help clients expand their customer base through creative, yet strategic solutions. Reach is able to file over 70,000 calls per day through the use of the 260 Cisco IPCC technology system seats. Reach operates 24/7 to serve customers around the world; with 1000 multilingual agents.