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© The Johns Hopkins University and The Johns
Hopkins Health System Corporation, 2011
© The Johns Hopkins University and The Johns
Hopkins Health System Corporation, 2011
Project Emerge: Systems Engineering the ICU
Adam Sapirstein
Armstrong Institute for Patient Safety and Quality
1
A Collaboration of The Armstrong Institute – Applied
Physics Lab of The Johns Hopkins University & The
Gordon & Betty Moore Foundation
The ICU – a Microcosm of Challenges in
Medicine
•  High Technology
•  High Costs ~ 1 % of GDP
•  Increasing Complexity and Burden of Illness
•  High Rate of Errors and Complications
•  Provider Stress
•  Family Stress
Armstrong Institute for Patient Safety and Quality
2
Does ICU Care Require a Mr. Spock?
“...[People] seem to assume that we are like
Star Trek’s hyperrational Mr. Spock. [That we ]
…can compute everything, compare all options,
and always choose the best and most
appropriate course of action.
But what if …we are limited in the way we use
and understand information? What if we are
more like…Homer Simpson..?”
3
The Upside of Irrationality – Dan Ariely
Emerge 7 Harms and Problem
Statement
Armstrong Institute for Patient Safety and Quality
4
Is this the “As Is” of the ICU?
5
Systems Approaches Align People,
Processes, and Technology
Armstrong Institute for Patient Safety and Quality
6
Emerge: Engineering Solutions from
Need to Deployment
Armstrong Institute for Patient Safety and Quality
7
Emerge: Care Team Portal
Armstrong Institute for Patient Safety and Quality
8
Emerge: Condition Specific Display-
VAE
Armstrong Institute for Patient Safety and Quality
9
Emerge: The Patient Family Portal
Armstrong Institute for Patient Safety and Quality
10
Engineered Systems: From
Awareness to Control
Armstrong Institute for Patient Safety and Quality
11
Concept of Operations
Operational View
Armstrong Institute for Patient Safety and Quality
13
Model System
Armstrong Institute for Patient Safety and Quality
Hypothesis
•  A Systems Engineering Approach Can
Improve Quality, Safety, and Efficiency of
Patient Care in the ICU
–  Primary Outcome: Establish an Integrated
Clinical System
–  Secondary Outcome: Improve Care through
Targeted Reduction in Harms to Patients
Armstrong Institute for Patient Safety and Quality
15
Transformative Healthcare Delivery
Model – Systems Approach to a Harm
Armstrong Institute for Patient Safety and Quality
16
DVT
VAP
Sepsis
VAP DVT Sepsis …
Patient, Family,
Society Value
Patient Risk
Implementation
Science
Human Factors
Engineering
Systems
Integration
Learning/
Accountability
VAP
Patient, Family,
Society Value
Views of “life support”, recovery and
rehabilitation; place VAP in context of overall
condition
Patient Risk Intubated, mechanically ventilated
Implementation
Science
Standardization e.g. oral care, ETT suction, SBT,
HOB, Subglottic suction
Human Factors
Engineering
Identify performance barriers, improve
interaction efficiency with patient, electronic
records etc
Systems Integration
Synthesizes diagnostic (lab, radiology), with
state (intubated, sputum) data; Creates
diagnosis, predicts risk; Assess implementation.
Learning/
Accountability
Measures outcomes, identify defects, provide
feedback to all provider levels
VAP = Ventilator Acquired Pneumonia
DVT = Deep Vein Thrombosis
Notional System Architecture
Armstrong Institute for Patient Safety and Quality
17

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Re Engineering the Hospital: Taking a Systems Approach (Adam Sapirstein)

  • 1. © The Johns Hopkins University and The Johns Hopkins Health System Corporation, 2011 © The Johns Hopkins University and The Johns Hopkins Health System Corporation, 2011 Project Emerge: Systems Engineering the ICU Adam Sapirstein Armstrong Institute for Patient Safety and Quality 1 A Collaboration of The Armstrong Institute – Applied Physics Lab of The Johns Hopkins University & The Gordon & Betty Moore Foundation
  • 2. The ICU – a Microcosm of Challenges in Medicine •  High Technology •  High Costs ~ 1 % of GDP •  Increasing Complexity and Burden of Illness •  High Rate of Errors and Complications •  Provider Stress •  Family Stress Armstrong Institute for Patient Safety and Quality 2
  • 3. Does ICU Care Require a Mr. Spock? “...[People] seem to assume that we are like Star Trek’s hyperrational Mr. Spock. [That we ] …can compute everything, compare all options, and always choose the best and most appropriate course of action. But what if …we are limited in the way we use and understand information? What if we are more like…Homer Simpson..?” 3 The Upside of Irrationality – Dan Ariely
  • 4. Emerge 7 Harms and Problem Statement Armstrong Institute for Patient Safety and Quality 4
  • 5. Is this the “As Is” of the ICU? 5
  • 6. Systems Approaches Align People, Processes, and Technology Armstrong Institute for Patient Safety and Quality 6
  • 7. Emerge: Engineering Solutions from Need to Deployment Armstrong Institute for Patient Safety and Quality 7
  • 8. Emerge: Care Team Portal Armstrong Institute for Patient Safety and Quality 8
  • 9. Emerge: Condition Specific Display- VAE Armstrong Institute for Patient Safety and Quality 9
  • 10. Emerge: The Patient Family Portal Armstrong Institute for Patient Safety and Quality 10
  • 11. Engineered Systems: From Awareness to Control Armstrong Institute for Patient Safety and Quality 11
  • 13. Armstrong Institute for Patient Safety and Quality 13
  • 14. Model System Armstrong Institute for Patient Safety and Quality
  • 15. Hypothesis •  A Systems Engineering Approach Can Improve Quality, Safety, and Efficiency of Patient Care in the ICU –  Primary Outcome: Establish an Integrated Clinical System –  Secondary Outcome: Improve Care through Targeted Reduction in Harms to Patients Armstrong Institute for Patient Safety and Quality 15
  • 16. Transformative Healthcare Delivery Model – Systems Approach to a Harm Armstrong Institute for Patient Safety and Quality 16 DVT VAP Sepsis VAP DVT Sepsis … Patient, Family, Society Value Patient Risk Implementation Science Human Factors Engineering Systems Integration Learning/ Accountability VAP Patient, Family, Society Value Views of “life support”, recovery and rehabilitation; place VAP in context of overall condition Patient Risk Intubated, mechanically ventilated Implementation Science Standardization e.g. oral care, ETT suction, SBT, HOB, Subglottic suction Human Factors Engineering Identify performance barriers, improve interaction efficiency with patient, electronic records etc Systems Integration Synthesizes diagnostic (lab, radiology), with state (intubated, sputum) data; Creates diagnosis, predicts risk; Assess implementation. Learning/ Accountability Measures outcomes, identify defects, provide feedback to all provider levels VAP = Ventilator Acquired Pneumonia DVT = Deep Vein Thrombosis
  • 17. Notional System Architecture Armstrong Institute for Patient Safety and Quality 17