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GYM AND SPA DESIGN CONSULTANCY
FROM CONCEPT THROUGH
TO THE FULL EXPERIENCE
About Us
Leisure Club Consultancy
Design Consultancy
Gym Equipment
Gyn and Spa Management
The Education Sector
The Hotel Sector
Private Home Gyms
The Residential Sector
ABOUT US
• Professional layouts, plans and concept
design
• Highly competitive gym equipment supply
• Efficient plug-and-play installation
• On-going industry leading and proven
management contracts and operations
Our experience is substantial with over 20 years
in the sector and an enviable track record of
success across an impressive portfolio of
projects.
Our commitment is to provide the “wow” factor
to your facility. RCH directors manage each
project personally, giving you the highest
possible levels of care and experience available
in the bespoke fitness facilities sector.
RCH provide effective consultancy, gym
equipment supply and management solutions to
the specialist on-site gym and spa market.
Our clients range from residential gyms in
apartment blocks, to corporate fitness
centres, to hotel gyms and spas, to schools
and colleges… and even high-quality personal
home gyms.
Our aim is to ensure our clients have the
highest quality, most cost-effective facilities
imaginable, without losing the “wow factor”.
Our services are comprehensive. Designed
with care to create the very best health and
fitness and Spa facility to your own bespoke
brief, our expertise includes:
• Detailed and thorough operational expertise
provided during design consultancy
Mick Rolton
Operations Director
Raw Corporate Health Ltd,
Unit 9, Earlsfield Business Centre
9 Lydden Road, London, SW18 4LT
Tel: +44 (0)20 8789 9600
Email: mr@rawcorporatehealth.com
Mick’s degree in Sports Science and Business
Studies led him in the early 90s to a role as
Fitness Professional and Personal Trainer at the
Broadgate Club in the City, at the time regarded
as one of the top clubs in the country. He then
went on to become a sole trader Personal
Trainer, building up a top-end client base. In 2001
he joined with Phillippa Hardman to form RCH
where he is joint owner and Operations Director.
Mick has developed a successful SOP for all
aspects of Gyms and Spas and has a coaching
and personal development-focused strategy
for recruiting, hiring, training and retaining all of
RCH’s management staff, fitness professionals,
personal trainers and therapists.
Phillippa Hardman
Managing Director
and Lead Design Consultant
Raw Corporate Health Ltd,
Unit 9, Earlsfield Business Centre
9 Lydden Road, London, SW18 4LT
Tel: +44 (0)20 8789 9600
Email: ph@rawcorporatehealth.com
Following a highly successful career in dance
originally as a ballet dancer and then three
years dancing all over the world with Hot
Gossip, Phillippa qualified as a personal trainer
and one of the first Pilates teachers in London
in 1990, becoming one of the original, and
most successful sole trader trainers in central
London in the early 1990s. In 2001 she formed
Raw Corporate Health (RCH) with Mick Rolton.
As joint owner of RCH and Managing Director
Phillippa leads the development and consultancy
side of RCH and works closely with all clients
from conception though to opening.
THE TEAM
OUTSTANDING HEALTH AND FITNESS
SOLUTIONS FOR UNIQUE LOCATIONS
RCH know what mix and range of facilities will work for every environment from a standalone gym to
a full facility with a gym, pool, spa, screening room, lounge and much more.
With a wealth of experience our Consultancy Work will use a tried and tested range of design and
market knowledge to make experience driven recommendations for your site.
RCH work alongside architects providing operational know how to ensure maximum utilisation of
the available space, the optimum “flow” to enhance the users’ experience and ultimately, the service
optimisation as well as the aesthetics of the facility.
The detailed information and plans will provide you with a practical and comprehensive template for
moving your Leisure Club forwards effectively, competitively and safely.
LEISURE CLUB CONSULTANCY
RCH CLUB PLANNING AND DESIGN CONSIDERATIONS
COMMERCIAL
CONSIDERATIONS
Profile of Membership
Secondary Spend Facilitation
Staffing Options
Range of Equipment
Accessibility
Inductions
Footfall and Member Flow
Desired Ambiance
Health and Safety
Sustainability
Use of Environmentally
Friendly Fixtures and Fittings
Use of Natural Light and
Energy
Energy Efficiency
Health and Safety
OPERATIONAL
CONSIDERATIONS
ENVIRONMENTAL
CONSIDERATION
Our aim is to create a facility that will make a lasting impression, ensuring the facility
will operate to its optimum when open.
From lighting advice and flooring, to colour choices and equipment layout, we
illustrate every area of your facility to the very last detail.
RCH Design services will create an environment that is welcoming to your
customers and practical to use.
Typically our design services include:
Gym equipment layouts
Full Leisure facility plans
Visualisation using 2D artists impressions
3D graphics and “fly through” presentations
Health & safety advice
DESIGN CONSULTANCY
John McDonald
Residential Director at Stanhope PLC
and Former EC Harris Partner
“RCH have always been a pleasure to work with. They are
punctual with their work thrive on the detail required for
these top-end consultancy projects. They are a great asset
to any project and have added real value to both projects I
have appointed them on. I thoroughly recommend them to
prospective client and look forward to working with them
again in the future”.
Gym EquipmentGym Design and Layout
With 20 years of experience in the fitness
market and our long term partnerships with the
leading equipment suppliers, RCH are perfectly
placed to offer the best, most suitable range of
equipment at the most competitive price.
And, to make life easier for our clients, we
manage the entire process on your behalf from
layouts, to upholstery specifications, to
installation.
RCH embraces the very latest planning and
design principles and techniques. We use our
in-house team to deliver 2D and 3D gym plans.
We have global knowledge of all products.
With your brand at the forefront of our mind, we
focus on the creation of varied and stimulating
environments to give the member the best
experience possible. We make best use of the
spaces available.
Health and SafetyTraining
We take great care in ensuing that all of our
facilities are designed and managed effectively
and safely, ensuing we meet all current
legislation.
From trained staff to providing Standard
Operating procedures and independent audits
we provide a safe and effective facility for our
clients from design through to operations and
management.
RCH usually provides a management contract
but can also train your on-site team providing
the operational procedures and expertise
required to check the equipment and manage
the gym safely.
Staff training sessions normally last 2-3 hours,
and cover elements such as equipment features
and benefits, general maintenance and care,
technical information, and how to obtain service
support.
In other words, all the practical considerations
you need to begin operating your gym are taken
care of by us.
Finance Solutions
Maintenance and Warranty
Gym equipment can be purchased out right
from RCH or can be leased.
RCH understands that securing the correct
funding is often crucial to a facility’s
commercial success.
Over the years RCH have developed partnerships
with finance providers offering a range of
solutions to meet most business needs. We are
able to make recommendations.
RCH supplies the service and warranty
packages with top of the range engineers who
are technically qualified and fully trained on our
comprehensive range of products.
For our managed facilities, our after-sales
support provides thorough and comprehensive
programmes of maintenance to keep your
equipment in tip-top condition daily, weekly and
monthly.
“YOU’RE IN SAFE HANDS”
GYM AND SPA MANAGEMENT
DYNAMIC TEAM TO SUPPORT
YOU AND YOUR COMPANY
Delivering the vision day in, day out
RCH delivers full operations procedures and on-going gym and spa management packages tailored to
the requirements of each client, from full time staffing right though to inmanned solutions or inductions
only.
Our service includes sourcing and hiring all staff, ensuring compliance with all insurance and regulatory
requirements and providing monthly usage and financial reporting and much more. We are profit driven
with the customer experience foremost in our minds.
Our management packages often include the following:
• Benchmarking Operations
• Qualified and Motivated Staff
• Facility Inductions and Programmes
Gym
Equipment
Consultancy
and Supply
Benchmarking
Operations
Gym
and Spa
Gym
Equipment
Consultancy
and Supply
Supply and
Management
of Maintenance
Contracts
Facility
Inductions
and
Programmes
• Standard Operating Procedures
• Regular Site Audits
• Management Checklists
• Recruitment
• Staff Training
• User Inductions
• Inductions for all before using
the gym or spa
• Personal training
• Lifestyle one on one and
seminars
• The latest web based fitness
solutions
EDUCATION
PROFESSIONALISM AND QUALITY ASSURED
• Feasibility studies to evaluate the potential
and strategic and financial planning
• Full stakeholder engagement and gym design
and equipment supply
• Facility management training and facility
fitness programming
• Installation of equipment
• Providing quality staff that have an excellent
approach to customer service
• Operation procedure setup and training with
quality management systems (QMS).
We have developed a complete range of QMS
enabling facilities to operate effectively,
efficiently and safely
With experience within the education sector,
we can provide advice and focus on facilities
designed for the students or for “dual use”
fitness facilities for both you and the local
community.
A dual use facility will provide both external
membership and a significant income stream
thereby off-setting the costs of setting up a
new fitness gym for your students.
We advise on maximum space utilization and
service optimization and demonstrate how
profits can be maximized.
We then take care of every aspect of the
project, to launch and beyond, including:
• Market research to understand the
demographics and opportunities
HOTELS
• Quality management systems
• Effective sales and marketing programmes
• A range of world leading fitness equipment and
support systems
• Health and safety training and support
• Solutions and options for the management of
the facility
With RCH managing and proving all training
and regular reporting the hotel management
can concentrate on their core business.
RCH provide design and management
solutions to hotel Spas and Health Clubs.
Working in association with both independents
and groups, our objective is always to add
value to your hotel, your guests and your
brand. From additional secondary income to
increasing fitness memberships, from adding
value to a guests stay through to providing
visually stunning hotel fitness facilities, our
qualified team of experts are available.
RCH provides:
• Hotel spa and health club design and
operations consultancy
PRIVATE HOME GYMS
We are discreet, very private and offer excellent
customer service. We are here to find your best
solution.
• We are exclusive and bespoke
• We understand elegance and attention to
detail
• We provide practical and detailed market
knowledge
• We understand space and gym plans
• All of our gym equipment is installed with
on-going maintenance and warranty contracts
RCH understand that your home is personal to
you. From design, colours and furniture, we will
work with you to design a fully integrated
fitness and lifestyle space that will deliver your
health and fitness requirements.
For all the family, with more or less available
space, more or less time to work out and
endless or limited budgets, we have dedicated
directors that will support and guide you.
We provide leading fitness programmes, fitness
equipment, choice and support.
We have supplied home gyms to some of the
best addresses in London since 2001.
RESIDENTIAL APARTMENT BUILDINGS
• The provision of dedicated and tailored on
site quality manuals, audits and facility
‘health checks’
• Tested and proven design briefs with
Immediate response providing professional
2D and 3D layouts and plans
• Dynamic solutions for your gym and spa
facility enticing your customers to live in your
development. Space efficient designs, cost
saving and sustainable, modern and in line
with current legislation
• Safety, results and smiling faces!
We provide an exclusive aspirational and
lifestyle choice for your residents. Facilities
which work to your advantage as your enticing
luxury sales tool giving you added value for
your properties and providing your residents
with a lifestyle choice too to enhance their
wellbeing.
• Hands on design support to your architects
and technical team
• Operational flow facility plans to aid your
architects
• Sales and Programming for profit with profit
share options back into the estate
• The re-assurance of health & safety and
insurance cover
WE UNDERSTAND CORPORATE
• Costs and therefore tailored solutions on
finance options and lease arrangements
• A better, fitter, happier team with measurable
benefits
From initial meetings with our experienced and
hands-on directors to providing you with a care
free service and team of experienced and
employee friendly trainers, RCH know the
corporate health and fitness sector and ensure
that our specialist services comply with your
needs and those in line with current legislation.
We ensure that we continue to support you
with flexible packages that can be changed as
will your business.
RCH understand the concerns and needs of
the corporate sector from human resources,
occupational health, welfare demands, facility
challenges and to you, the employer:
• Employee morale, motivation and health &
safety
• Reduced absenteeism, better lifestyle and
improved performance
• Space issues and therefore cost effective
solutions
• Quality and brand synergy with your business
and your mission statements
What our clients say...
“We have worked with RCH for 4 years now
after initially viewing their website. We
tendered to other companies but were
unable to find any other options who were
able to provide the required bespoke
service we needed. RCH were able to
supply us with a completely bespoke well-
ness and gym management contract with a
selection of flexible services.”
Corporate gym, Oxford.
Raw Corporate Health Ltd trading as RCH
Unit 9, Earlsfield Business Centre
9 Lydden Road, London, SW18 4LT
Tel: 020 8789 9600
www.rawcorporatehealth.com

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Rch Raw Corporate Health brochure

  • 1. GYM AND SPA DESIGN CONSULTANCY FROM CONCEPT THROUGH TO THE FULL EXPERIENCE
  • 2.
  • 3. About Us Leisure Club Consultancy Design Consultancy Gym Equipment Gyn and Spa Management The Education Sector The Hotel Sector Private Home Gyms The Residential Sector
  • 4. ABOUT US • Professional layouts, plans and concept design • Highly competitive gym equipment supply • Efficient plug-and-play installation • On-going industry leading and proven management contracts and operations Our experience is substantial with over 20 years in the sector and an enviable track record of success across an impressive portfolio of projects. Our commitment is to provide the “wow” factor to your facility. RCH directors manage each project personally, giving you the highest possible levels of care and experience available in the bespoke fitness facilities sector. RCH provide effective consultancy, gym equipment supply and management solutions to the specialist on-site gym and spa market. Our clients range from residential gyms in apartment blocks, to corporate fitness centres, to hotel gyms and spas, to schools and colleges… and even high-quality personal home gyms. Our aim is to ensure our clients have the highest quality, most cost-effective facilities imaginable, without losing the “wow factor”. Our services are comprehensive. Designed with care to create the very best health and fitness and Spa facility to your own bespoke brief, our expertise includes: • Detailed and thorough operational expertise provided during design consultancy
  • 5. Mick Rolton Operations Director Raw Corporate Health Ltd, Unit 9, Earlsfield Business Centre 9 Lydden Road, London, SW18 4LT Tel: +44 (0)20 8789 9600 Email: mr@rawcorporatehealth.com Mick’s degree in Sports Science and Business Studies led him in the early 90s to a role as Fitness Professional and Personal Trainer at the Broadgate Club in the City, at the time regarded as one of the top clubs in the country. He then went on to become a sole trader Personal Trainer, building up a top-end client base. In 2001 he joined with Phillippa Hardman to form RCH where he is joint owner and Operations Director. Mick has developed a successful SOP for all aspects of Gyms and Spas and has a coaching and personal development-focused strategy for recruiting, hiring, training and retaining all of RCH’s management staff, fitness professionals, personal trainers and therapists. Phillippa Hardman Managing Director and Lead Design Consultant Raw Corporate Health Ltd, Unit 9, Earlsfield Business Centre 9 Lydden Road, London, SW18 4LT Tel: +44 (0)20 8789 9600 Email: ph@rawcorporatehealth.com Following a highly successful career in dance originally as a ballet dancer and then three years dancing all over the world with Hot Gossip, Phillippa qualified as a personal trainer and one of the first Pilates teachers in London in 1990, becoming one of the original, and most successful sole trader trainers in central London in the early 1990s. In 2001 she formed Raw Corporate Health (RCH) with Mick Rolton. As joint owner of RCH and Managing Director Phillippa leads the development and consultancy side of RCH and works closely with all clients from conception though to opening. THE TEAM
  • 6. OUTSTANDING HEALTH AND FITNESS SOLUTIONS FOR UNIQUE LOCATIONS
  • 7. RCH know what mix and range of facilities will work for every environment from a standalone gym to a full facility with a gym, pool, spa, screening room, lounge and much more. With a wealth of experience our Consultancy Work will use a tried and tested range of design and market knowledge to make experience driven recommendations for your site. RCH work alongside architects providing operational know how to ensure maximum utilisation of the available space, the optimum “flow” to enhance the users’ experience and ultimately, the service optimisation as well as the aesthetics of the facility. The detailed information and plans will provide you with a practical and comprehensive template for moving your Leisure Club forwards effectively, competitively and safely. LEISURE CLUB CONSULTANCY RCH CLUB PLANNING AND DESIGN CONSIDERATIONS COMMERCIAL CONSIDERATIONS Profile of Membership Secondary Spend Facilitation Staffing Options Range of Equipment Accessibility Inductions Footfall and Member Flow Desired Ambiance Health and Safety Sustainability Use of Environmentally Friendly Fixtures and Fittings Use of Natural Light and Energy Energy Efficiency Health and Safety OPERATIONAL CONSIDERATIONS ENVIRONMENTAL CONSIDERATION
  • 8. Our aim is to create a facility that will make a lasting impression, ensuring the facility will operate to its optimum when open. From lighting advice and flooring, to colour choices and equipment layout, we illustrate every area of your facility to the very last detail. RCH Design services will create an environment that is welcoming to your customers and practical to use. Typically our design services include: Gym equipment layouts Full Leisure facility plans Visualisation using 2D artists impressions 3D graphics and “fly through” presentations Health & safety advice DESIGN CONSULTANCY
  • 9. John McDonald Residential Director at Stanhope PLC and Former EC Harris Partner “RCH have always been a pleasure to work with. They are punctual with their work thrive on the detail required for these top-end consultancy projects. They are a great asset to any project and have added real value to both projects I have appointed them on. I thoroughly recommend them to prospective client and look forward to working with them again in the future”.
  • 10. Gym EquipmentGym Design and Layout With 20 years of experience in the fitness market and our long term partnerships with the leading equipment suppliers, RCH are perfectly placed to offer the best, most suitable range of equipment at the most competitive price. And, to make life easier for our clients, we manage the entire process on your behalf from layouts, to upholstery specifications, to installation. RCH embraces the very latest planning and design principles and techniques. We use our in-house team to deliver 2D and 3D gym plans. We have global knowledge of all products. With your brand at the forefront of our mind, we focus on the creation of varied and stimulating environments to give the member the best experience possible. We make best use of the spaces available.
  • 11. Health and SafetyTraining We take great care in ensuing that all of our facilities are designed and managed effectively and safely, ensuing we meet all current legislation. From trained staff to providing Standard Operating procedures and independent audits we provide a safe and effective facility for our clients from design through to operations and management. RCH usually provides a management contract but can also train your on-site team providing the operational procedures and expertise required to check the equipment and manage the gym safely. Staff training sessions normally last 2-3 hours, and cover elements such as equipment features and benefits, general maintenance and care, technical information, and how to obtain service support. In other words, all the practical considerations you need to begin operating your gym are taken care of by us. Finance Solutions Maintenance and Warranty Gym equipment can be purchased out right from RCH or can be leased. RCH understands that securing the correct funding is often crucial to a facility’s commercial success. Over the years RCH have developed partnerships with finance providers offering a range of solutions to meet most business needs. We are able to make recommendations. RCH supplies the service and warranty packages with top of the range engineers who are technically qualified and fully trained on our comprehensive range of products. For our managed facilities, our after-sales support provides thorough and comprehensive programmes of maintenance to keep your equipment in tip-top condition daily, weekly and monthly. “YOU’RE IN SAFE HANDS”
  • 12. GYM AND SPA MANAGEMENT DYNAMIC TEAM TO SUPPORT YOU AND YOUR COMPANY Delivering the vision day in, day out RCH delivers full operations procedures and on-going gym and spa management packages tailored to the requirements of each client, from full time staffing right though to inmanned solutions or inductions only. Our service includes sourcing and hiring all staff, ensuring compliance with all insurance and regulatory requirements and providing monthly usage and financial reporting and much more. We are profit driven with the customer experience foremost in our minds. Our management packages often include the following: • Benchmarking Operations • Qualified and Motivated Staff • Facility Inductions and Programmes
  • 13. Gym Equipment Consultancy and Supply Benchmarking Operations Gym and Spa Gym Equipment Consultancy and Supply Supply and Management of Maintenance Contracts Facility Inductions and Programmes • Standard Operating Procedures • Regular Site Audits • Management Checklists • Recruitment • Staff Training • User Inductions • Inductions for all before using the gym or spa • Personal training • Lifestyle one on one and seminars • The latest web based fitness solutions
  • 14. EDUCATION PROFESSIONALISM AND QUALITY ASSURED • Feasibility studies to evaluate the potential and strategic and financial planning • Full stakeholder engagement and gym design and equipment supply • Facility management training and facility fitness programming • Installation of equipment • Providing quality staff that have an excellent approach to customer service • Operation procedure setup and training with quality management systems (QMS). We have developed a complete range of QMS enabling facilities to operate effectively, efficiently and safely With experience within the education sector, we can provide advice and focus on facilities designed for the students or for “dual use” fitness facilities for both you and the local community. A dual use facility will provide both external membership and a significant income stream thereby off-setting the costs of setting up a new fitness gym for your students. We advise on maximum space utilization and service optimization and demonstrate how profits can be maximized. We then take care of every aspect of the project, to launch and beyond, including: • Market research to understand the demographics and opportunities
  • 15. HOTELS • Quality management systems • Effective sales and marketing programmes • A range of world leading fitness equipment and support systems • Health and safety training and support • Solutions and options for the management of the facility With RCH managing and proving all training and regular reporting the hotel management can concentrate on their core business. RCH provide design and management solutions to hotel Spas and Health Clubs. Working in association with both independents and groups, our objective is always to add value to your hotel, your guests and your brand. From additional secondary income to increasing fitness memberships, from adding value to a guests stay through to providing visually stunning hotel fitness facilities, our qualified team of experts are available. RCH provides: • Hotel spa and health club design and operations consultancy
  • 16. PRIVATE HOME GYMS We are discreet, very private and offer excellent customer service. We are here to find your best solution. • We are exclusive and bespoke • We understand elegance and attention to detail • We provide practical and detailed market knowledge • We understand space and gym plans • All of our gym equipment is installed with on-going maintenance and warranty contracts RCH understand that your home is personal to you. From design, colours and furniture, we will work with you to design a fully integrated fitness and lifestyle space that will deliver your health and fitness requirements. For all the family, with more or less available space, more or less time to work out and endless or limited budgets, we have dedicated directors that will support and guide you. We provide leading fitness programmes, fitness equipment, choice and support. We have supplied home gyms to some of the best addresses in London since 2001.
  • 17. RESIDENTIAL APARTMENT BUILDINGS • The provision of dedicated and tailored on site quality manuals, audits and facility ‘health checks’ • Tested and proven design briefs with Immediate response providing professional 2D and 3D layouts and plans • Dynamic solutions for your gym and spa facility enticing your customers to live in your development. Space efficient designs, cost saving and sustainable, modern and in line with current legislation • Safety, results and smiling faces! We provide an exclusive aspirational and lifestyle choice for your residents. Facilities which work to your advantage as your enticing luxury sales tool giving you added value for your properties and providing your residents with a lifestyle choice too to enhance their wellbeing. • Hands on design support to your architects and technical team • Operational flow facility plans to aid your architects • Sales and Programming for profit with profit share options back into the estate • The re-assurance of health & safety and insurance cover
  • 18. WE UNDERSTAND CORPORATE • Costs and therefore tailored solutions on finance options and lease arrangements • A better, fitter, happier team with measurable benefits From initial meetings with our experienced and hands-on directors to providing you with a care free service and team of experienced and employee friendly trainers, RCH know the corporate health and fitness sector and ensure that our specialist services comply with your needs and those in line with current legislation. We ensure that we continue to support you with flexible packages that can be changed as will your business. RCH understand the concerns and needs of the corporate sector from human resources, occupational health, welfare demands, facility challenges and to you, the employer: • Employee morale, motivation and health & safety • Reduced absenteeism, better lifestyle and improved performance • Space issues and therefore cost effective solutions • Quality and brand synergy with your business and your mission statements
  • 19. What our clients say... “We have worked with RCH for 4 years now after initially viewing their website. We tendered to other companies but were unable to find any other options who were able to provide the required bespoke service we needed. RCH were able to supply us with a completely bespoke well- ness and gym management contract with a selection of flexible services.” Corporate gym, Oxford.
  • 20. Raw Corporate Health Ltd trading as RCH Unit 9, Earlsfield Business Centre 9 Lydden Road, London, SW18 4LT Tel: 020 8789 9600 www.rawcorporatehealth.com