Ravi Dhillon has over 10 years of experience in retail and customer service roles. He has a diploma in economics and A-Levels in business studies, information technology, media studies, and film studies. His work history includes positions at Woolworths, IXL, and Moss Bros where he gained skills in customer service, communication, teamwork, and relationship building. He is fluent in English, Punjabi, and Hindi.

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Ravi Dhillon
Hardworking,dedicated and reliableretail professional
Personal Details__________________________________________________________________________________
Address: 243 Hatton Road Telephone: 02087511610
Feltham Mobile: 07833438491
Middlesex Email: ravi_dhillon7@hotmail.com
TW14 9QY
Profile_______________________________________________________________________________________
Experiencedretail associate witheffective communicationandteam-workingskills. Motivatedandenergetic withthe abilityto liaise with
customers. Flexible, dependable and conscientious.
Education_______________________________________________________________________________________
2012-2015 University of Greenwich
Economics
Higher Education - Diploma ofHigher Education
2011-2012 Brooklands College
Film Studies C
Further Education – A-Level
2004-2011 Longford Community School
Business StudiesC
Further Education – A-Level
InformationTechnology(ICT) B
Further Education – A-Level
Media StudiesC
Further Education – A-Level
Business studiesGCSE A
InformationtechnologyGCSE B
General/Applied Science GCSE C
EnglishStudies GCSEC
Mathematics GCSE C
Media GCSE B
SecondaryEducation(GCSE)

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Work History____________________________________________________________________________________
2008 Woolworths - Customer Service Advisor – Retail
2014 IXL -Customer Service Representative – Marketing
Ixl Companyis a leading outsource company, specialising incustomer acquisition andcustomer service. Theydealwith newandexisting
customers ona dailybasisandbelieve that their sales assistants shouldbe experts inone-on-one communication.
Skills Obtained:
 Great interpersonal skill
 Confidence when dealingwith customers
 Fast learner seekinga fast paced environment
 Generating a new customer base for our clients
 Workingwithinan enthusiastic andvibrant team
 Workingtowards collective team andindividual targets
 Sales Acquisition - includes dealingwith customers face to face
 Brand representation - be the face of one of our International clients
2016 Moss Bross- Sales Assistant – Retail
Skills Obtained:
 Great customer service skills
 Understandingof sales toolsandtechniques
 Excellent verbal communicationskills;listening andspeaking
 Understandingof tailoringandalterations
 Awareness of stockmanagement
 Awareness of visual merchandising
 Good attention to detail andrespect for compliance against process
 Abilityto workina team
 Understandingof the store’s customer profile, with knowledge ofproducts andbrands onhire andretail including style, colours,
features and benefits
Skills___________________________________________________________________________________________
Customer Service
Communication
Team Working
RelationshipBuilding
Computer Skills
SupplyChain
Stock Management
Warehousing
WorkingIndependentlyWithout Supervision
Languages______________________________________________________________________________________
English
Punjabi
Hindi