Server Support Engineer at REJAG Technologies Pvt Ltd.

1. CURRICULAM VITAE
RAVICHANDRA Email: pbravichandra@gmail.com
#8, Hanumaiah Layout, Mobile: +91 8722397693
Veerasagara road, Attur Layout,
Yelahanka, Bangalore - 560064
Career Objective:
Seeking a challenging and rewarding opportunity with an organization of which recognizes & utilizes my
true potential along with analytical and technical skills.
Professional Experience:
Server Support Engineer
REJAG Technologies Pvt. Ltd., Bangalore
June 2015 – Till Date.
 Installation & configuration of windows server 2008 & 2012.
 Management of VMs & its performance on VCentre, VSphere & HyperV manager.
 User access & profile management.
 Configuration of Active Directory, DNS and DHCP.
 Troubleshooting the issues related to Operating System & Network.
 Performance & network monitoring of remote servers.
 Windows Patching through kaseya, N-able & WSUS.
 Installation & management of Antivirus & Antimalware.
 Documentation of issue resolutions & process.
 Handling client service tickets and issues raised in Connect wise and handling escalations from
level 1 support teams.
 Analyze the alert received from the server and resolve/route the alert to respective resolving
group via ticket creation.
 Coordination with different teams, external hardware vendors.
 Monitoring Backups & application logs.
 Knowledge on ITIL process.
Technical skills:
 Virtualization on VMware & HyperV.
 Windows server 2008/2012 Servers & Linux.
 Worked on Kaseya and N-able remote management tool.
 Worked on Connect wise ticketing tool.
 Supporting E-Commerce web portals for Amazon.
 Creating whiteboard video animation using video scribe tool.
 DNS, DHCP, Active directory,
 Windows OS patching

2.  ITIL Concepts
 Windows server monitoring
 Installation and configuration
 Basics of computer, CAMD, ANSYS, CIM, Solid edge, CNC Programming, Pro-E.
Educational qualification:
Education University Institution Year % Aggregate
B.E.
(Mech)
V.T.U
Belgaum
Kalpataru Institute of Technology, Tiptur 2015 64
DIPLOMA
(Mech)
DTE Board Smt. L V (Govt) Polytechnic, Hassan 2012 68
S.S.L.C KSEEB Shri CKS High School, Boovanahalli 2009 80
Academic Project:
Project Title : “STUDY THE MECHANICAL PROPERTIES OF GLASS FIBER AND
TAMARIND FILLER REINFORCED WITH EPOXY BASED POLYMER
COMPOSITES”
Description : Glass fiber reinforced polymer composites find widespread
applications these days in hostile environment due to their
several advantages like high wear resistance ,strength-to
weight ratio and low cost. The performance of the composites
can further be improved by adding particulate fillers to them.
To this end, this work successfully uses tamarind seed powder
as a filler material in polymer matrix.
Key strengths:
 Good knowledge on Excel and Power Point presentation.
 Soft skills.
 Ability to motivate.
 Stress handling.
Miscellaneous:
 Sports: Cricket, Volleyball.
 Hobbies: listening music, watching movies.

3. Personnel Profile:
Father Name Puttaraju
Mother Name Bhagyamma
Date of Birth 27th April 1994
Sex Male
Mother Tongue Kannada
Nationality Indian
Current Address #8, Veerasagara Road, Hanumaiah Layout, Thirumala
Nagar, Yelahanka New Town, Bangalore- 560064
Permanent Address Ravichandra s/o Puttaraju
Kodihalli (V), Dudda (H), Honnavara (P), Hassan
(Tq&Dst) - 573201
Languages known Kannada, English
Declaration
I hereby declare that the above mentioned information is correct to the best of my knowledge
and I bear the responsibility for the correctness of the above mentioned particulars.
Place: Bangalore (RAVICHANDRA)
Date :