Yogesh Balshiram Kute is a professional with 6 years of experience in IT application production support. He has worked as a Support Consultant for Allscripts India providing technical and functional support to clients using their Sunrise Clinical Manager software. Previously, he worked as a Support Executive for Empronc Software Solution providing support for their Spend Management System. He has skills in databases like MS SQL Server and Oracle PL/SQL. His goal is to utilize his skills and experience to enhance productivity and reputation at a company.

1. RESUME
Yogesh Balshiram Kute
Address:
Snehadeep building, 2nd floor, S.No-54, Tuljabhavani Nagar, Kharadi, Pune - 411014.
Cell: 8446245139/9967910467 Email: yogi_kute@rediff.com
Career Objective:
My goal is to be associated with a company where I can utilize my skills and gain further experience
while enhancing the company’s productivity and reputation.
PROFESSIONAL EXPERIENCE:
Company: Allscripts India Pvt. Ltd., Pune.
Designation: Support Consultant from Feb.2011 – Present
Project: Sunrise Clinical Manager
Sunrise Clinical Manager provides computerized provider order entry (CPOE) for clinical personal.
It includes modules like orders, results, patient information, health issues, medical logic
module/MLM,HL7, allergies, order sets, reports, tasks/worklist, order reconciliation manager,
express load and unload, mobile MD etc.
Roles and Responsibility:
1. Undertaking appropriate research, testing and review of product issues as reported by clients.
2. Provide technical, functional support to clients across regions via telephone and e-mail.
3. Work in close co-ordination with product support, Development teams.
4. Hands on working experience on CRM-OD and Sales force.
5. Application L2 support, SQL server, experience in SQL Server Profiler trace, running SQL select
queries, joins, sub queries and viewsto retrievedata fromtable, reviewingstore procedures, running
update queries on tables.
6. Managing escalations, SLA meeting, defects/bug logging into VSTS, hot-fix/pre-release request,
enhancement request, Black Box trace.
7. Reviewing stored procedures, Triggers, User-defined Functions, Views, Joins, constraints, index
in SQL server.
Company: Empronc Software Solution Pvt. Ltd., Mumbai
Designation: Support Executive from Jan 2009 – Feb 2011
Project: Spend Management System
Expense management is a prime area of concern for most organization.
Spend management system helps in keep tracking of expenses like Budget Management, Vendor
Management, Procure to Pay, Invoice Processing, Petty Cash Management, Expense/CTC
Reimbursement, TravelManagement, Taxation etc. and provide quality data fordecision making and
controls.

2. Roles and Responsibility:
1. Undertaking appropriate research, testing and review of product issues as arise from clients.
2. Provide technical, functional support to client across regions via telephone and e-mail.
3. Work in close co-ordination with Product support, Development and hosting support teams.
4. Worked on E-helpline tool.
5. Application L2 support, SQL server, SQL tracing, running SQL select queries, joins to retrieve data
from database, reviewing store procedures and other database objects, running update queries on
database.
6. RDP-Remote Server Access to client and internal test environments (Database server, Application
web server, Consolidation server, and Citrix server), Performance tuning, Execution plan, database
backup and restore, defects/bug logging, Patch application on servers, change request, root cause
analysis.
7. Reviewing stored procedures, packages, Triggers, User-defined Functions, Views and Joins,
constraints, index, exception handling in OraclePL/SQL.
EDUCATIONAL QUALIFICATIONS:
Pursuing MBA in E-business from Welingkar institute of management.
Completed B.Com from Mumbai University with 55% in 2007.
Completed GNIIT (Software Engineering) from NIIT with 68% in 2008.
TECHNICAL SKILLS:
Databases: MS SQL Server 2012, MS SQL 2008, OraclePL/SQL
KEY SKILLS:
 A qualified professional having 6 years of IT experience in application production support.
 Good knowledge of Finance and Health care domain.
 Excellent communication and interpersonal skills, multi-task with an ability to interact with a
wide range of people.
SOFT SKILLS:
 Good Analytical skills.
 Good interaction with clients.
 Good oral and written communication skills.
 Excellent problem solving capabilities.
 Interest and enthusiasm towards learning new technologies.
 Team work and partnering abilities.
 Ability to multi-task.
PERSONAL DETAILS:
Father’s Name : Balshiram Nivrutti Kute
Date of birth : 21st June 1986
Marital status : Married
Nationality : Indian
Languages known : English, Hindi and Marathi
Passport number : J7267911
Place: Pune
Yogesh Balshiram Kute