Randstad is a large global staffing and recruitment firm operating in over 30 countries. It provides various HR solutions including temporary and permanent staffing, professional recruitment, outsourcing, and in-house services. Randstad differentiates itself through its focus on specializations in different industries and its consistent values of knowing, serving, and trusting clients and candidates.

1. Randstad Your solution in Recruitment & Selection October 2009

2. Content Introducing Randstad 2 How is Randstad Different 13 Our Solutions 19 Your Benefits 24 References 25 Randstad Branch Offices 26

3. Introducing Randstad

4. Basic Facts and Figures http://www.randstad.com/about-us/company-information.html

5. Global Presence 858 # 2 - 3 Australia, France, Switzerland, UK South Africa Netherlands India Uruguay United States United Kingdom United Arab Emirates Turkey Switzerland Sweden Sri Lanka Spain Slovakia Mozambique Hungary Chile Singapore Montenegro Greece Canada Qatar Monaco Germany Brazil Romania Mexico France Belgium Portugal Malaysia Eire Bahrain Poland Kuwait Denmark Australia Oman Luxembourg Czech Republic Argentina Norway Japan Cyprus Angola New Zealand Italy China Andorra # 1 in Bel g ium, Canada, German y, India. Luxembourg, Netherlands, Poland, Portugal, Spain

6. Revenue Split Q1 2009

7. Distinctive strategy Our concepts and specialties have the same clear proven methods and same high performance worldwide; Designed and delivered by high quality people with a focus on internal promotion; We apply our processes, procedures and concepts rigorously, with a passion for quality and efficiency; With a few strong brands with the same core values, we are one company – inside a nd outside. strong concepts best people excellent execution superior brands

8. Randstad Concepts of Services staffing | professionals | search & selection | HR solutions | inhouse services For all your needs in terms of temporary and corporate employees For all your needs in terms of highly-trained temporary staff For recruiting and selecting your highly-trained corporate employees For advice on various HR issues and for implementation of the solution Management and planning of large groups of flex workers, from your own location

9. Staffing Temporary staffing, permanent placement and (high volume) specialties (these are specific market segments on which dedicated units focus) are our core business. A key factor that differentiates Randstad from other companies is our unique unit structure. Each unit consists of two consultants who are responsible for both client and service and candidate selection. They work as a team, ensuring one is always available to our clients and candidates. The teams are often dedicated to specific specialties. The consultants are experts in the local labor market, and become experts in their client’s businesses, understanding their needs and the candidate profile that best meets them. They recruit temporary or permanent employees and make the match.

10. Professionals For middle and senior management positions, we recruit interim specialists and consultants with professional qualifications. These specialists can be engineers, IT or finance specialists and professionals from a growing number of other disciplines such as HR, legal, marketing & communication. They remain on our payroll and are seconded to our clients. The roles they fulfill are those of interim managers, project managers or speciali st team members.

11. Search & Selection For middle and senior management positions, we handle the recruitment of employees with professional qualifications for permanent positions within client organizations. These services include a number of related recruitment and training programs that are often fixed fee-based.

12. HR Solutions We offer a comprehensive range of HR project management, HR management and HR consultancy services based on our extensive experience in this field. The range, from outplacement, career management and payrolling management for small and medium enterprises to major HR process outsourcing services for large corporations, frees up time to allow our client to concentrate on essential strategic HR issues for their company. These services are usually offered from our regular staffing and permanent placement offering, and are almost always fixed fee-based.

13. In-house Services Randstad I n -house Services (RIS) i s an efficient solution to managing a high-quality workforce with specific job profiles, aimed at improving labor flexibility, retention, productivity and efficiency. For in-house services, we work on-site exclusively for one client, providing a limited number of well-defined job profiles. We often work with the client to determine specific performance criteria and we provide total HR management, including recruitment & selection, training, planning, retention and management reporting.

14. How is Randstad Different

15. Our values We believe that creating the best solutions in HR services means always doing more and going further. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations. Randstad is known for its firm and consistent values, established by our founder Frits Goldschmeding (to know, serve and trust, striving for perfection and simultaneous promotion of all interests) which we summarize through our philosophy ‘good to know you’. good to know you

16. ‘ good to know you’ We are experts. We kn o w our clients, their companies, our candidates and our business. In our business it’s often the details that count the most. We succeed through a spirit of excellent service, exceeding the core requirements of our industry. We are respectful. We value our relationships and treat people well. We always seek to improve and innovate. We are here to delight our clients and candidates in everything we do, right down to the smallest detail. This gives us the edge. We see the bigger picture, and take our social responsibility seriously. Our business must always benefit society as a whole.

17. Our procedure Client visit Analysis of the position and required competences Pre-booking of candidate interviews Database search Online job postings Networking Optional: print advertisements CV selection Telephone interview Motivation check Comparative analysis of the candidates Competence based personal interview Reference checks if required Language tests Presentation of the best candidates Client interviews Job offer Evaluation of quality of services with the client and candidate Follow up preliminary recruitment pre-selection selection match transparency + communicati on Selection on Job, Boss, Company fit Analysis of the Job, Boss, Company fit

18. Randstad Specialization Specialties are the specific market segments on which dedicated units in our mass-customized service focus, such as healthcare, transport, airports and contact centers. The knowledge, experience and expertise we gain by focusing on these specialties translate into added value for clients, flexworkers and candidates. Automotive Banking & Insurance Chemical FMCG Hospitality Industrial Manufacturing & Services IT Life Sciences Logistics Technology Telcomedia

19. Our Pool of Candidates Ambitious starters and experienced professionals who search for employment possibilities from entry level up to middle or even higher level management positions.

20. Our Solutions

21. Professional Recruitment: P ermanent P lacement s Randstad recruits and selects candidates for p ermanent positions at your company on the basis of the job descriptions, and by testing of competencies. We are open to your special needs and we will present tailor - made solutions for you

22. Temporary W orkforce: Staffing Randstad provides temporary staff for your open positions, and if needed the temporary employee be taken over for permanent employment by your company. In case of staffing Randstad takes care of the labo u r administration and pay rolling. We follow our temporary worke r s also during the assignment.

23. ‘ Temp to Perm’ In this case Randstad provides temporary staff for your open positions, and after an agreed period employee will be taken over for permanent employment by your company. Advantage of the ‘Temp to Perm’ solution: You have longer time to evaluate whether the employee would be suitable for the position and would fit into your team, so the risk of hiring a non competent employee disappears.

24. O ther S olutions Outsourcing of Recruitment & Selection Assessment & Development Centr es Training & Development Projects Staffing of Randstad consultants Outsourcing of payroll service Cross-border staffing Inhouse Solution Outplacement Managed Services Provid ing Cost & improvement programs Discounted advertising opportunities ( and other time- and cost-saving services through Randstad )

25. Your benefits Expertise in the Czech and Slovak Labour market 3-level selection Job, Boss, Company fit Competence based interviews HR seminars Newsletters Quick reaction Presenting the best candidates Combined role of the consultants Transparent process Continuous communication Optimal relation price – quality 3 months guarantee Quality Speed Reliability Favorable price

26. Referenc es

27. What we can do for you? Branch Office Liberec Nám. Dr. E. Beneše 4/12 Liberec 1, 460 01 T: 486 131 837 F: 486 131 838 [email_address] .randstad.com Branch Office Ostrava 28. října 49 Ostrava, 702 00 T: 596 111 324 F: 596 111 324 ostrava@ cz.randstad .c om Branch Office Plzeň Smetanovy sady 4 Plzeň, 3 01 00 T: 377 321 961 F: 377 321 962 [email_address] .randstad.com www.cz .randstad.com www. sk.randstad.com Head Office Pra gue Krakovská 7 Praha 1, 110 00 T: 222 210 013-4 F: 222 210 039 randstad @cz .randstad.com Branch Office Brno Jakubské náměstí 7 Brno-střed, 602 00 T: 542 210 436 * F: 542 212 899 [email_address] .randstad.com Slovak Republic Head Office Bratislava Radlinského 2 Bratislava, 811 0 7 T: +421 2/5263 2514-5 F: +421 2/5263 2516 randstad @sk .randstad.com Please do not hesitate to contact us!