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Raddon Chart of the Day
                                                                May 17, 2012
                                         Overall Loan Demand in the
                                           Next 12 Months Trend
50%


                                            44%
                                                                     42%
40%                             40%
                    39%                                  39%
                                                                                 36%          36%

                                                                                                          32%
30%                                                                                                                       31% 30%
                                                                                                    30%
                                                                                                                28%


20%
             2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
                       Households Anticipating the Use of Any Loan Product

Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.            www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                May 15, 2012
                Most Consumers Designate a Bank as Their
              Primary of Most Important Financial Institution
                             Bank                                                                                             69%

                Credit Union                                              21%

           Stockbrokerage                        4%

Mutual Fund Company                           2%

      Savings Institution                     2%

   Insurance Company                         1%

   Mortgage Company                          1%

       Finance Company                     0%

                                       0%            10%           20%            30%              40%   50%   60%         70%         80%
Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.               www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                 May 10, 2012
                               Check Writing Activity Has Declined
                                 As Debit Card Usage Has Grown
100%
90%                        93%                            92%
80%                                                                                                                              71%
                                                                                          75%            74%
70%                                                                                                                              69%
                                                                                          66%            65%
60%
                                                          54%
50%                        51%
40%
30%
20%
10%
 0%
                 Fall 2003                       Fall 2005              Fall 2007                   Fall 2009            Fall 2011
                                                                Debit Card     Checks
  Source: Raddon Financial Group, National Consumer Research – Fall 2011
 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.           www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                  May 8, 2012
                                Growth in Online Banking Has Not
                                    Reduced Branch Usage
 90%
                                                       82%                              84%          83%
 80%                                   79%                              80%                                                81%          80%
                       78%                                                                                      78%
 70%
                                                                                                                           65%          67%
 60%                                                                                                            58%
                                                                                                     57%
 50%                                                                                    52%
                                                                        48%
 40%
                                       35%             34%
 30%                   29%
 20%
 10%
    0%
              Fall 2003 Fall 2004 Fall 2005 Fall 2006 Fall 2007 Fall 2008 Fall 2009 Fall 2010 Fall 2011

                                                Any Lobby or Drive-Up                              Any Online
Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.                  www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                  May 3, 2012
                   Homeowners That Expect the Value of Their
60%
                     Home to Increase by the End of 2013
                         49%
50%

40%
                                                               33%
30%

20%
                                                                                                   14%
10%
                                                                                                                     4%
 0%
             Do Not Anticipate an Home Value Increase of Home Value Increase Home Value Increase of
           Increase in Home Value    Less than 5%        between 5% and 10%     10% or More

Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.         www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                  May 1, 2012
                 Most Homeowners Report That Their Home’s
                     Value Has Declined in the Last Year


                                                          18%
                      44%                                                                          Value Has Increased
                                                                                                   Value Has Stayed the Same
                                                                                                   Value Has Declined

                                                             38%


Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.         www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                April 26, 2012
                    Consumers That Anticipate a Home/Condo
                         Purchase In the Next Five Years
                                               3%                                4%
                                                                          7%
                                                                                                   Within the Next Year

                                                                                                   Within the Next One to Two
                                                                                                   Years
                                                                                                   Within the Next Three to
                                                                                                   Five Years
                                                                                                   Do Not Anticipate Buying a
                                                                                                   House
                                    86%

Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.           www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                April 24, 2012
                   Consumers Current Home Ownership Status
                       5%                                  2%


                     22%                                                                           Own a Home
                                                                                                   Rent
                                                                                                   Live with Parents/Relatives
                                                                                                   Other
                                                                      71%


Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.           www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                April 19, 2012
              Consumers That Have Applied and Been Turned
                 Down For a Loan in the Last 12 Months
Applied/Turned Down for Any Loan                                           11%

                                        Credit Card                    6%

                                    Line of Credit                 2%

                               Consumer Loan                      1%

                  Mortgage for Refinance                          1%

        Mortgage for Home Purchase                                1%

              Home Equity Loan or Line                           0%

                         None of the Above                                                                                        89%

                                                             0%                20%                 40%   60%          80%            100%

Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.               www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                April 17, 2012
                                  When Consumers Last Purchased
                                        or Leased a Vehicle
35%
                                                                                                        31%
30%
25%
20%                                                                                            17%
                   15%
15%                                         12%                      13%
                                                                                                                           11%
10%
 5%
 0%
             Within the               Between 1                Between 2                Between 3     Over Five      Have Never
             Past Year                and 2 Years              and 3 Years              and 5 Years   Years Ago     Purchased or
                                         Ago                      Ago                      Ago                        Leased a
                                                                                                                       Vehicle

Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.           www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                April 13, 2012
                             Consumers That Are Currently in the
                                Market For a New Credit Card
                                                                   6%

                                                                                                   In the Market for a New
                                                                                                   Credit Card
                                                                                                   Not in the Market for a New
                                                                                                   Credit Card


                                     94%

Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.          www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                 April 10, 2012
            Top Five Credit Card Features That Would Prompt
                   Consumers to Get a New Credit Card

                  No Annual Fee                                                                                                    81%


              Low Interest Rate                                                                              60%


 Annual Cash Back Rebate                                                                            43%


  Identity Theft Protection                                                                    37%


0% Introductory Rate Offer                                                               32%


                                              0%         10%         20%         30%         40%     50%   60%     70%       80%       90%

 Source: Raddon Financial Group, National Consumer Research – Fall 2011
 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.                www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                  April 5, 2012
                  Methods Consumers Use to Obtain Financing
                  for a Vehicle Purchase From an Auto Dealer
                                                                           Total
Typically Would Obtain Financing from the Auto
                    Dealer
                                                                                                                              40%
        Would Seek Out Loan Rates from Primary
                 Financial Institution
                                                                                                    19%
Would Use Comparative Price Grids/Services on
   the Internet to Get the Best Loan Deal
                                                                                       5%
     Would Use a Home Equity Credit to Finance
                 Vehicle Purchases
                                                                                 2%

                                                               Other                      7%

                 Do Not Borrow for Vehicle Purposes                                                       27%

                                                                         0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

 Source: Raddon Financial Group, National Consumer Research – Fall 2011
 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.         www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                 April 3, 2012
             Consumers That Are Willing to Pay a $2 Monthly
35%
             Fee For Basic Identity Theft Protection Coverage
                                                                                  33%

30%
                                                                                                   27%
25%

20%
                                                                                                                       17%
15%                                                 14%

10%                    8%

 5%

 0%
           Extremely Likely                   Very Likely              Somewhat Likely Not Very Likely Not at All Likely

Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.         www.raddon.com | 800.827.3500

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Raddon Chart of the Day January 24, 2013Raddon Chart of the Day January 24, 2013
Raddon Chart of the Day January 24, 2013
 
Raddon Chart of the Day January 22, 2013
Raddon Chart of the Day January 22, 2013Raddon Chart of the Day January 22, 2013
Raddon Chart of the Day January 22, 2013
 
Raddon Chart of the Day January 17, 2013
Raddon Chart of the Day January 17, 2013Raddon Chart of the Day January 17, 2013
Raddon Chart of the Day January 17, 2013
 
Raddon Chart of the Day January 10, 2013
Raddon Chart of the Day January 10, 2013Raddon Chart of the Day January 10, 2013
Raddon Chart of the Day January 10, 2013
 
Raddon Chart of the Day January 4, 2013
Raddon Chart of the Day January 4, 2013Raddon Chart of the Day January 4, 2013
Raddon Chart of the Day January 4, 2013
 
Raddon Chart of the Day January 2, 2013
Raddon Chart of the Day January 2, 2013Raddon Chart of the Day January 2, 2013
Raddon Chart of the Day January 2, 2013
 
Raddon Chart of the Day December 20, 2012
Raddon Chart of the Day December 20, 2012Raddon Chart of the Day December 20, 2012
Raddon Chart of the Day December 20, 2012
 
Raddon Chart of the Day December 18, 2012
Raddon Chart of the Day December 18, 2012Raddon Chart of the Day December 18, 2012
Raddon Chart of the Day December 18, 2012
 
Raddon Chart of the Day December 13, 2012
Raddon Chart of the Day December 13, 2012Raddon Chart of the Day December 13, 2012
Raddon Chart of the Day December 13, 2012
 
Raddon Chart of the Day December 11, 2012
Raddon Chart of the Day December 11, 2012Raddon Chart of the Day December 11, 2012
Raddon Chart of the Day December 11, 2012
 
Raddon Chart of the Day December 6, 2012
Raddon Chart of the Day December 6, 2012Raddon Chart of the Day December 6, 2012
Raddon Chart of the Day December 6, 2012
 

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Raddon Chart of the Day May 17, 2012

  • 1. Raddon Chart of the Day May 17, 2012 Overall Loan Demand in the Next 12 Months Trend 50% 44% 42% 40% 40% 39% 39% 36% 36% 32% 30% 31% 30% 30% 28% 20% 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Households Anticipating the Use of Any Loan Product Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 2. Raddon Chart of the Day May 15, 2012 Most Consumers Designate a Bank as Their Primary of Most Important Financial Institution Bank 69% Credit Union 21% Stockbrokerage 4% Mutual Fund Company 2% Savings Institution 2% Insurance Company 1% Mortgage Company 1% Finance Company 0% 0% 10% 20% 30% 40% 50% 60% 70% 80% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 3. Raddon Chart of the Day May 10, 2012 Check Writing Activity Has Declined As Debit Card Usage Has Grown 100% 90% 93% 92% 80% 71% 75% 74% 70% 69% 66% 65% 60% 54% 50% 51% 40% 30% 20% 10% 0% Fall 2003 Fall 2005 Fall 2007 Fall 2009 Fall 2011 Debit Card Checks Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 4. Raddon Chart of the Day May 8, 2012 Growth in Online Banking Has Not Reduced Branch Usage 90% 82% 84% 83% 80% 79% 80% 81% 80% 78% 78% 70% 65% 67% 60% 58% 57% 50% 52% 48% 40% 35% 34% 30% 29% 20% 10% 0% Fall 2003 Fall 2004 Fall 2005 Fall 2006 Fall 2007 Fall 2008 Fall 2009 Fall 2010 Fall 2011 Any Lobby or Drive-Up Any Online Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 5. Raddon Chart of the Day May 3, 2012 Homeowners That Expect the Value of Their 60% Home to Increase by the End of 2013 49% 50% 40% 33% 30% 20% 14% 10% 4% 0% Do Not Anticipate an Home Value Increase of Home Value Increase Home Value Increase of Increase in Home Value Less than 5% between 5% and 10% 10% or More Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 6. Raddon Chart of the Day May 1, 2012 Most Homeowners Report That Their Home’s Value Has Declined in the Last Year 18% 44% Value Has Increased Value Has Stayed the Same Value Has Declined 38% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 7. Raddon Chart of the Day April 26, 2012 Consumers That Anticipate a Home/Condo Purchase In the Next Five Years 3% 4% 7% Within the Next Year Within the Next One to Two Years Within the Next Three to Five Years Do Not Anticipate Buying a House 86% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 8. Raddon Chart of the Day April 24, 2012 Consumers Current Home Ownership Status 5% 2% 22% Own a Home Rent Live with Parents/Relatives Other 71% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 9. Raddon Chart of the Day April 19, 2012 Consumers That Have Applied and Been Turned Down For a Loan in the Last 12 Months Applied/Turned Down for Any Loan 11% Credit Card 6% Line of Credit 2% Consumer Loan 1% Mortgage for Refinance 1% Mortgage for Home Purchase 1% Home Equity Loan or Line 0% None of the Above 89% 0% 20% 40% 60% 80% 100% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 10. Raddon Chart of the Day April 17, 2012 When Consumers Last Purchased or Leased a Vehicle 35% 31% 30% 25% 20% 17% 15% 15% 12% 13% 11% 10% 5% 0% Within the Between 1 Between 2 Between 3 Over Five Have Never Past Year and 2 Years and 3 Years and 5 Years Years Ago Purchased or Ago Ago Ago Leased a Vehicle Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 11. Raddon Chart of the Day April 13, 2012 Consumers That Are Currently in the Market For a New Credit Card 6% In the Market for a New Credit Card Not in the Market for a New Credit Card 94% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 12. Raddon Chart of the Day April 10, 2012 Top Five Credit Card Features That Would Prompt Consumers to Get a New Credit Card No Annual Fee 81% Low Interest Rate 60% Annual Cash Back Rebate 43% Identity Theft Protection 37% 0% Introductory Rate Offer 32% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 13. Raddon Chart of the Day April 5, 2012 Methods Consumers Use to Obtain Financing for a Vehicle Purchase From an Auto Dealer Total Typically Would Obtain Financing from the Auto Dealer 40% Would Seek Out Loan Rates from Primary Financial Institution 19% Would Use Comparative Price Grids/Services on the Internet to Get the Best Loan Deal 5% Would Use a Home Equity Credit to Finance Vehicle Purchases 2% Other 7% Do Not Borrow for Vehicle Purposes 27% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 14. Raddon Chart of the Day April 3, 2012 Consumers That Are Willing to Pay a $2 Monthly 35% Fee For Basic Identity Theft Protection Coverage 33% 30% 27% 25% 20% 17% 15% 14% 10% 8% 5% 0% Extremely Likely Very Likely Somewhat Likely Not Very Likely Not at All Likely Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500