Rachel Martin is applying for a Personal Banker position and has over 7 years of experience in sales and banking. She has worked as a Technical Support Representative for Comcast for over 12 years assisting customers with services, billing, and payments. Previously, she was a Teller and provided loan support at Seattle Credit Union, assisting members with transactions and processing loan applications. She has computer skills in Microsoft Office, various internet browsers, and is proficient in customer service.

1. Rachel S. Martin
(425) 346-1746
rachelsmartin@yahoo.com
Objective: To obtain a Personal Banker position
Qualifications:
 7 plus years’ experience in sales
 Banking experience
 Superior customer service
 Mortgage underwriting support
 Teller experience
 Balanced currency, checks and payments daily
 Bondable
Work Experience:
Technical Support Representative Comcast 07/2001-06/2013
 Provided professional technical support for TV, internet and phone service
 Assisted customers with troubleshooting computer, internet , modems, TV, cable box
and phone issues
 Sold services to customers
 Answered billing questions
 Accepted payments over the phone
Teller-Loansupport: Seattle Credit Union 07/2000-03/02001
 Provided excellent customer support in an efficient and courteous manner.
 Assisted members with daily banking transactions
 Accepted loan applications over the phone or in person
 Set up loan files for the underwriters
 Provided loan payoff balances for various types of loans
 Calculated blue book quotes
Computer Skills:
Software: Proficient with Microsoft Word, Explorer, IE XP-IE 8, Safari and Outlook
Hardware: PC and Macintosh
Education:
Lake Washington Tech College Redmond, WA Computer and Office Certificate
Ballard High School Seattle WA Diploma