This document outlines the steps to prepare for and execute an upgrade from EBS R11i to R12, including:
1. Evaluating the new features and technical considerations in R12.
2. Planning the appropriate scope, approach, and phasing for the upgrade. This includes revisiting customizations.
3. Preparing the organization and assembling a project team with the needed skills.
4. Executing the upgrade using the Maintenance Wizard and ensuring the latest patch set is applied to eliminate issues.
5. Providing full post go-live support for at least one month.