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QUESTION 1
1. Saving the reader's time is an important aspect of good
communication.
True
False
5 points
QUESTION 2
1. Which of the following is not a component of the
communication model?
Sender
Receiver
Message
Channel
Compiler
5 points
QUESTION 3
1. The PAIBOC questions are primarily used to:
analyze business communication problems.
gauge employee motivation.
gauge the long-term effects of organizational learning on
employees.
analyze the effectiveness of advertising.
analyze the impact of organizational change on employee
behavior.
5 points
QUESTION 4
1. What does PAIBOC stand for and why is it so important? Be
sure to detail and support your answer.
5 points
QUESTION 5
1. When you build goodwill through organizational messages,
you create a good image of yourself and of your organization.
True
False
5 points
QUESTION 6
1. Ways to become more creative include:
engaging in groupthink.
avoiding difficult tasks
brainstorming.
discouraging innovation.
5 points
QUESTION 7
1. Which of the following exemplifies external audience with
regard to an organization?
Entry-level professionals working in the organization
The top-management of the organization
The line-managers of the organization
The potential employees of the organization
All of the above
5 points
QUESTION 8
1. How many kinds of audiences are present in an
organizational setting? Please list and describe.
5 points
QUESTION 9
1. All organizational messages have a single basic purpose, to
motivate.
True
False
5 points
QUESTION 10
1. All audiences have the same attitudes.
True
False
5 points
QUESTION 11
1. Of the six questions in PAIBOC, five relate to the audience.
True
False
5 points
QUESTION 12
1. Messages seldom need to be adapted to an audience—humans
by nature are adaptable and will find a way to understand the
message.
True
False
5 points
QUESTION 13
1. Explain, in detail, the importance of effective communication
in the workplace.
5 points
QUESTION 14
1. Noise hinders the receiver from decoding a message
accurately.
True
False
5 points
QUESTION 15
1. When you are informing, you are essentially:
explaining something or telling readers something.
wanting your audience to act immediately.
creating a good image of yourself.
consolidating the reputation of your organization.
expecting immediate feedback.
5 points
QUESTION 16
1. Which of the following is an example of nonverbal
communication?
E-mail and voice-mail messages
Letters and memos
Reports
Meetings
Gestures and body language
5 points
QUESTION 17
1. Which of the following is true of communication?
Letters and memos are examples of nonverbal communication.
Form letters are rarely used for the purpose of business
communication.
Form letters are typically used for communication in situations
that demand creative solutions.
In every organization, communication is the way people get
their points across, get work done, and get recognized for their
contributions.
With the advent of technology and the rapid automation of
business functions, writing is no longer considered an important
communication skill.
5 points
QUESTION 18
1. A person is only part of one audience for a message.
True
False
5 points
QUESTION 19
1. Oral messages make it easier to:
present many specific details of a law, policy, or procedure.
present extensive or complex financial data.
minimize undesirable emotions.
get immediate action or response.
focus the audience's attention on all the points being said.
5 points
QUESTION 20
1. A _____ has the power to stop a message before it gets to the
primary audience.

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QUESTION 11. Saving the readers time is an important aspect of .docx

  • 1. QUESTION 1 1. Saving the reader's time is an important aspect of good communication. True False 5 points QUESTION 2 1. Which of the following is not a component of the communication model? Sender Receiver Message Channel Compiler 5 points QUESTION 3 1. The PAIBOC questions are primarily used to: analyze business communication problems. gauge employee motivation.
  • 2. gauge the long-term effects of organizational learning on employees. analyze the effectiveness of advertising. analyze the impact of organizational change on employee behavior. 5 points QUESTION 4 1. What does PAIBOC stand for and why is it so important? Be sure to detail and support your answer. 5 points QUESTION 5 1. When you build goodwill through organizational messages, you create a good image of yourself and of your organization. True False 5 points QUESTION 6 1. Ways to become more creative include: engaging in groupthink. avoiding difficult tasks brainstorming.
  • 3. discouraging innovation. 5 points QUESTION 7 1. Which of the following exemplifies external audience with regard to an organization? Entry-level professionals working in the organization The top-management of the organization The line-managers of the organization The potential employees of the organization All of the above 5 points QUESTION 8 1. How many kinds of audiences are present in an organizational setting? Please list and describe. 5 points QUESTION 9 1. All organizational messages have a single basic purpose, to motivate. True False 5 points
  • 4. QUESTION 10 1. All audiences have the same attitudes. True False 5 points QUESTION 11 1. Of the six questions in PAIBOC, five relate to the audience. True False 5 points QUESTION 12 1. Messages seldom need to be adapted to an audience—humans by nature are adaptable and will find a way to understand the message. True False 5 points QUESTION 13 1. Explain, in detail, the importance of effective communication in the workplace. 5 points QUESTION 14 1. Noise hinders the receiver from decoding a message accurately. True False 5 points QUESTION 15 1. When you are informing, you are essentially:
  • 5. explaining something or telling readers something. wanting your audience to act immediately. creating a good image of yourself. consolidating the reputation of your organization. expecting immediate feedback. 5 points QUESTION 16 1. Which of the following is an example of nonverbal communication? E-mail and voice-mail messages Letters and memos Reports Meetings Gestures and body language 5 points QUESTION 17 1. Which of the following is true of communication?
  • 6. Letters and memos are examples of nonverbal communication. Form letters are rarely used for the purpose of business communication. Form letters are typically used for communication in situations that demand creative solutions. In every organization, communication is the way people get their points across, get work done, and get recognized for their contributions. With the advent of technology and the rapid automation of business functions, writing is no longer considered an important communication skill. 5 points QUESTION 18 1. A person is only part of one audience for a message. True False 5 points QUESTION 19 1. Oral messages make it easier to: present many specific details of a law, policy, or procedure. present extensive or complex financial data.
  • 7. minimize undesirable emotions. get immediate action or response. focus the audience's attention on all the points being said. 5 points QUESTION 20 1. A _____ has the power to stop a message before it gets to the primary audience.