Question 1 of 20 5.0 Points Most human behavior is learned from: A. rewards as a result of correct behavior. B. observing the models of others. C. direct instruction. D. quality children’s literature. Question 2 of 20 5.0 Points Mrs. Day knew that the director planned to visit her class that afternoon. During morning centers, Madeline broke the painting easel at the same time Darian accidentally ripped a favorite book. Mrs. Day was frustrated and spoke loudly to both children. It would be best for Mrs. Day to: A. stop center time and discuss with the whole group the importance of caring for classroom materials. B. send Madeline and Darian to a time out area. C. get counseling. D. apologize to the students. Question 3 of 20 5.0 Points Which is NOT an effective “I message”? A. “I am proud of you.” B. “Thank you.” C. “That hurts!” D. “I am concerned that the floor is getting wet at the water table and someone might slip.” Question 4 of 20 5.0 Points When an adult is focusing on really listening to a child, they should remember to try limiting their talking, and: A. practice passive and reflective listening. B. be patient. C. practice passive and respectful listening. D. give solutions. Question 5 of 20 5.0 Points Anger is often a secondary emotion to: A. fear. B. hurt. C. embarrassment. D. All of the above Question 6 of 20 5.0 Points Mrs. Monroe, the crossing guard, is helping children cross the street. Spencer runs ahead of the group instead of waiting for the walk signal from Mrs. Monroe. Frantic, Mrs. Monroe yells at Spencer, “You are not paying attention today Spencer!” Which one of the following is a positive “I message” Mrs. Monroe could have used instead? A. I feel angry when you do that to me! B. I feel scared when you do that because you could be hit by a car! C. I feel I need to tell your parents about your misbehavior today. D. I feel so proud of everyone else who waited for the walk signal. Question 7 of 20 5.0 Points In the ABCD version of negotiation, the B stands for: A. be a part of the solution. B. bridge the gap between the conflict and a resolution. C. brainstorm solutions. D. begin to see the other person’s side. Question 8 of 20 5.0 Points The reason we help children resolve conflicts themselves is to help them become: A. immune to conflicts. B. brainstorming experts. C. independent problem solvers. D. children who do not argue. Question 9 of 20 5.0 Points “I messages” are effective because: A. they never criticize or blame someone. B. they take less time than a lecture. C. they completely solve all conflicts. D. they teach children to obey adults. Question 10 of 20 5.0 Points “ Solution messages” ultimately damage: A. intelligence. B. self-esteem. C. communication. D. creativity. Question 11 of 20 5.0 Points In Mrs. Green’s preschool room, there is a child named Kelsey. Kelsey often comes to school in dirty clothes and does not bathe often. Mrs. Green wants to encourage the class to be accepting .