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BY
BONAVENTURE dSOUZA
 Deming cycle was given by W. Edwards Deming.
Deming’s philosophy
 Continually provide better products and service
& gradually improve the process.
 Put quality first, not short-term process.
 14 points management philosophy
 Deming cycle-plan, do, study, and act
INTRODUCTION (contd.)
 Create a vision and demonstrate commitment
 Adopt new philosophy
 Build quality into product and process
 Consider total cost not jus initial price
 Improve constantly and forever
 Training on the job
 Institute leadership
 Drive out fear
 Optimize the efforts of teams
 Eliminate exhortations
 Eliminate numerical targets
 Remove barriers to worker satisfaction
 Encourage self improvement
 Take no action
DEMING CYCLE
 Developing a plan for exactly what organization
going to, want to, need to or would like to
achieve.
 Should keep it SMART
S - Specific
M-Measurable
A-Achievable
R-Relevant
T-Time-bound
 Planning requires
 Defining a problem or opportunity
Analysing the situation
Thinking creatively
Developing an implementation plan
 Executing the plan, taking small steps in
controlled circumstances
 It is all about doing
Research on the basis of previous stage
Communicate with the related people
Deliver a well expected result
Recruiting man power for the planned work
 Study(check) just as it implies.
 Where one perform analysis of the data he has
collected during the previous stage.
 Checking requires
Analysing data and pinpoint problems
Observing the effects of the change and test
Collecting some more information
Inspecting the work which has been on process
 Act standardizes the change.
 If the result is not satisfactory then, repeat the
cycle
 Acting requires
Looking for proper resources
Starting to implement the process
Development of technology
Securing the improvement
 The points mentioned above in Deming
management process may seem to be minor but
they are not.
 Every single organization must go through each
and every aspect of the cycle.
 Since there is no specific time suggested for any
particular cycle, it could take place in an hour, a
day, a week, a month, a year.
 This process results in continual improvements.
 When one is satisfied that his/her organization
has accomplished all it can from this
cycle, starting again with the process results only
in improvement.
 Improvement equals better but not perfect.
quality-11111400524665567776-phpapp02 3.pdf

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quality-11111400524665567776-phpapp02 3.pdf

  • 2.  Deming cycle was given by W. Edwards Deming.
  • 3. Deming’s philosophy  Continually provide better products and service & gradually improve the process.  Put quality first, not short-term process.  14 points management philosophy  Deming cycle-plan, do, study, and act INTRODUCTION (contd.)
  • 4.
  • 5.  Create a vision and demonstrate commitment  Adopt new philosophy  Build quality into product and process  Consider total cost not jus initial price  Improve constantly and forever
  • 6.  Training on the job  Institute leadership  Drive out fear  Optimize the efforts of teams  Eliminate exhortations
  • 7.  Eliminate numerical targets  Remove barriers to worker satisfaction  Encourage self improvement  Take no action
  • 9.  Developing a plan for exactly what organization going to, want to, need to or would like to achieve.  Should keep it SMART S - Specific M-Measurable A-Achievable R-Relevant T-Time-bound
  • 10.  Planning requires  Defining a problem or opportunity Analysing the situation Thinking creatively Developing an implementation plan
  • 11.
  • 12.  Executing the plan, taking small steps in controlled circumstances  It is all about doing Research on the basis of previous stage Communicate with the related people Deliver a well expected result Recruiting man power for the planned work
  • 13.
  • 14.  Study(check) just as it implies.  Where one perform analysis of the data he has collected during the previous stage.  Checking requires Analysing data and pinpoint problems Observing the effects of the change and test Collecting some more information Inspecting the work which has been on process
  • 15.
  • 16.  Act standardizes the change.  If the result is not satisfactory then, repeat the cycle  Acting requires Looking for proper resources Starting to implement the process Development of technology Securing the improvement
  • 17.
  • 18.  The points mentioned above in Deming management process may seem to be minor but they are not.  Every single organization must go through each and every aspect of the cycle.  Since there is no specific time suggested for any particular cycle, it could take place in an hour, a day, a week, a month, a year.
  • 19.  This process results in continual improvements.  When one is satisfied that his/her organization has accomplished all it can from this cycle, starting again with the process results only in improvement.  Improvement equals better but not perfect.