The document provides an outline for a presentation on the quality of higher education in Sri Lanka. It discusses how education plays a major role in the economy and the expectations for a demand-driven system with lifelong learning and quality improvement. It notes the skills needed for the knowledge economy, including literacy, ICT competence, soft skills, problem solving and creativity. The research aims to understand undergraduate opinions on quality and analyze problems in the sector. A conceptual framework and methodology are presented, along with significance and limitations of the study. Key findings indicate satisfaction with competence but dissatisfaction with outdated curriculums, and recommendations include staff training and providing more practical course outlines.

1. VIEW OF UNDERGRADUATE

2. Outlines of the presentation
 Introduction to problem
 Literature review
 Analyzing the problem
 Recommandations
 Conclusion

3. Quality of higher education in
Sri Lanka
 Education in Sri Lanka plays a main role in Sri Lankan
economy
 Quality Assurance and Accreditation of the UGC .
 Expectation of demand driven education system
 Lifelong learning and improving quality are the keys.

4.  Labour force with skills for the emerging knowledge economy
 It require hard skills including
 Literacy
 ICT competence
 Soft skills
 Communication
 Problem solving
 Creativity
 Teamwork

5.  Literacy individual is no longer sufficient in knowledge era.
 Workforce with market oriented skills needed to create rapid
economic growth and national development

6. Research objectives
 Understand about the undergraduates’ opinion on quality of
higher education.
 Analyzing the problems in higher education sector.

7. Conceptual framework
 15 universities and 3 campuses under the UGC
 Nearly 23000 students per year
 2620 students in Peradeniya university
 50 random sample from different faculties and streams

8. Methodology is generally a guideline system for solving a
problem, with specific components such as
phases, tasks, methods, techniques and tools

9. Importance of questionnaire
We compile the answers of the people in the sample in order to
know how the group as a whole thinks or behaves.
Population, Sample,
Sampling designing, Sample size, Sampling technique

10. Methods of data collection
 Primary resources
questionnaire
- competence of academic staff
- content
- Update structure of circular
- available resources
- course outline
- opinions and suggestions

11. Secondary resources
-Previous researches
-Books
-Magazines
-Websites

12. Nature of the research
 Mean value formula

13. Significance of study
 Inability to adequately staff and finance rapidly expanding
education systems;
 Research-based evidence of low levels of learning in basic
skills;
 New demands for advanced
language, mathematics, and, increasingly, computer
skills, stemming from industrialization; and
 Financial crises that have had an adverse effect on education
budgets in some cases reducing internal efficiencies and
eliminating plans for qualitative improvement

14. Limitations of the Study

16. What is quality?
The totality of features and characteristics on a product or
service that bears its ability to satisfy stated or implied needs

17. Features of quality
• Reliability
• Responsiveness
• Competence
• Access
• Courtesy
• Credibility
• Security
• Understanding the customer
• Tangibles

19. Sri Lankan higher education
Government
sector
Private
sector

20. Types of higher education
For academic education
•Enter to an university
For non - academic
education
•Technical college

21. Quality in higher education
• modernized classrooms.
• libraries, laboratories.
• study halls.
• syllabus and methods of teaching and evaluation.

23. Expansion of universities
• 1942 - Establishing the medical university colleges
and first university .
• 1945 – Free education.
• 1960 – Increasing the number universities up to 3
• 1970 - Increasing the number of universities up to 5
• 1972 – Introducing university act
• 1978 - Seven universities

24. Expansion of undergraduates
Year No of students
1948 1612
1959 5000
1970 14,000
1978 17, 449
1988/89 29,781

26. Current situation in Sri Lanka
 Have knowledge about IT
 Language skills

27. Amount of higher education
institutes in Sri Lanka
Type of the university Number of universities
• Conventional universities, 18
• Undergraduate institutes. 9
• Post-graduate institutes 7
• Degree awarding institutes under the 9
purview of the University Grants
Commission

28. Amount of students graduate
for a year
Internal graduates 13,000
External graduates 6,500
Graduates from open university 500

29. ANALYZING THE PROBLEM
Objective 01
Understand about the undergraduates’ opinion
on quality of higher education.

30. Quality dimensions
• Competence of academic staff
• Course outline
• Content and workload
• Resources availability
• Degree duration
• Update structure and curriculum

31. Competence of academic staff
70%
60%
50%
40%
30%
20%
10%
0%
Highly
Highly Dissaticefie
Saticefied Neural dissaticefie
saticefied d
d
Responses 14% 64% 22% 0% 0%

32. Competence of academic staff
70%
60%
50%
40%
30%
20%
10%
0%
Highly Saticefied Neural Dissaticef Highly
saticefied ied dissaticefi
ed
Responses 14% 64% 22% 0% 0%

33. Course outline
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Highly Saticefied Neural Dissaticef Highly
saticefied ied dissaticefi
ed
Responses 32% 46% 18% 4% 0%

34. Content and workload
60%
50%
40%
30%
20%
10%
0%
Highly Saticefied Neural Dissaticef Highly
saticefied ied dissaticefi
ed
Responses 54% 28% 18% 0% 0%

35. Resources availability
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Highly Saticefied Neural Dissaticef Highly
saticefied ied dissaticefi
ed
Responses 40% 46% 14% 0% 0%

36. Degree duration
30%
25%
20%
15%
10%
5%
0%
Highly Saticefied Neural Dissaticef Highly
saticefied ied dissaticefi
ed
Responses 30% 30% 22% 18% 0%

37. Update structure
60%
50%
40%
30%
20%
10%
0%
Highly Satisfied Neural Dissatisfie Highly
satisfied d dissatisfie
d
Responses 10% 24% 12% 54% 0%

38. Satisfaction level of the
education
45
40
35
30
25
20
15
10
5
0
Competence Course out Content Resources Degree Update
of staff line &workload availability duration structure
Satisfied Neural Dissatisfied

39. Overall quality of the higher
education
Dissaticefied
30%
Saticefied
70%

40. Objective 2
 Analyzing and interpreting the problems in this sector.
 30% of undergraduates dissatisfied .
 In this research question no.19 tries to find out the reasons
for the dissatisfaction.

41. Problems in higher education sector
As our findings, following are the reasons
 Outdated syllabus content and teaching methods.
 Lack of newly updated knowledge and instruments
 Very poor management in scheduling lectures.
 Lack of important study materials
 Misunderstanding with administration and undergraduates.
 Disturbances in learning environment
E.g.: Rag
Strikes
 Proportionate time is not enough for cover up the content of the
curriculum
 Lack of facilities
E.g.: Lecture halls
Computer labs

42. Researchers have identified the following findings on 6 criteria’s
as follows:
 78% of undergraduates satisfied with competence of academic
staff.
 78% of undergraduates satisfied with Course outline of the
degree program.
 82% of undergraduates satisfied with content of the curriculum.

43.  86% 0f undergraduates satisfied with resources availability of
university.
 60% 0f undergraduates satisfied with degree duration in
universities.
 34% 0f undergraduates satisfied with update structure of the
curriculum.
According to the above findings 70% of undergraduates satisfied
with overall quality of higher education in Sri Lanka.

44. Main reason for dissatisfaction
of undergraduates
Outdated structure and curriculum of the
degree

45. Recommendations
 Competence of staff
 Course out line
 Content & workload
 Resources availability
 Degree duration
 Update structure

46. recommendation
Competence - Staff training
-Development programs
of staff for lectures
-Develop a promotion
scheme
-Students gain more
practical knowledge
-More satisfied about
their degree
-Keen to know about
new methods
-Updated knowledge
-Confident in
delivering lectures

47. Course out recommendation
line Provide more useful
and updated course
outlines.
Gain more practical
& global knowledge
-Will be interested in
referring recommended
books

48. recommendation
Content &
workload -Practical
-Different kind of
learning activities
- Give English literacy
Motivated to
complete their degree
Interested in
following the degree

49. Resources
availability
-More facilitated with
Physical resources
-Libraries have to be more
facilitated
-Lecturers more
encourage - Availability of using
-Undergraduates computers
more enthusiastic
Pleasant
environment to
study

50. Degree
duration
-Complete with in the
given time period
-More practical
-More opportunities knowledge
in higher education
and job market
-More scholarship
opportunities
Not giving away their
degree

51. Update
Structure
-More opportunities for
students
- Different kind of
-Practical knowledge experiences
- Interested in
studies
More interested in
learning

53. QUESTIONS

54. THANK YOU