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Retail Capability Deck
Quadrant4
Quadrant 4 – At a glance
2
Quadrant4Locations
3
Growth
17% Customer growth – 130
60% Revenue growth – $38MM (E – ‘13)
21% Technical resources growth – 650
2013Growth
4
StatisticsStatistics
 20MM hours of ADM Services
 9MM hours of Consulting Services
 5MM hours of IMS Services
 400,000 Service Desk Users
 22,000 Data Bases
 1.5MM Batch Jobs
 300+ Content driven websites
 64,000 Servers
 74,000 Network Devices
 6000 TBs Storage
Q4 Differentiators
5
Prescriptive approach
• Agility in diagnosing the root causes
• Implementing remedies besides future
proofing solutions
Rich experience in IT
• In-depth Industry experience and domain
expertise
• Matured processes ensuring quality and timely
deliverables
Longstanding customer relationships
• Long-term, loyal leaders assure reliability in
customer partnerships
• Trusted technology partner for industry leaders
for more than a decade
6
Practice Overview
Service Offerings
Vertical Focus
Process Expertise
• Provided over 5000 man years of
consulting and solution
implementation to global retailers.
• Retail customers are spread across
North America, Europe and Asia
Pacific.
• System Integration
• Application Development and
Maintenance
• Technology Enablement
• CRM
• Enterprise solutions – SAP and
Oracle
• Big Data Implementations
• Store Systems
• E-Commerce and Omni Channel
Solutions
• Loss Prevention Solution
• Reporting and Analytics
• Retail Solutions on SMAC
• Domain and technology specialists
• Global experience in implementing
large solutions for leading retailers
• Expertise in complete range of IT
and retail business solutions
including Omni channel
Commerce, Analytics, Master Data
Management, Point-of-Sale, and
Customer Relationship
Management.
Retail Practice
Overview| e-commerce | Retailsphere| Technology
7
E-commerceProcess
Expertise
 E-commerce platform -
development / support
 Omni Channel - User experience
 Personalization &
Recommendation Engine
 Integration – Payment gateway,
social sites, ERP, 3rd party
applications, Punch out orders
 Analytics – Predictive, Customer
Sentiment, Social, 360 degrees
MigrationServices
 Platform Migration
 Tool based migration to crash
timelines and cost
SystemsIntegration
 Design, Development and Testing
of E-commerce solutions
 Mobile Commerce Development
 Integration with legacy and 3rd
party systems
ApplicationDevelopment
andMaintenance
 Ops and BI support for E-
Commerce
 Integration with legacy and 3rd
party systems
 Strong experience in
integrating cross-architecture
solutions
ConsultingServices
 Architectural and technology
advisory services E-commerce
Capacity
 Capacity Planning
 E-commerce Architecture (SOA)
Definition
TestingServices
 Automated testing and continuous
integration
 Certified processes
 Testing Lab
Retail Practice
Overview| E-commerce | Retailsphere| Technology
8
Retail Practice
Overview| e-commerce | Retailsphere| TechnologyAugmentedReality
State-of-the-art
augmented reality
technology to
transform the in-
store retail
experience
DealoftheDay
White labeled Deal of
the Day system that
enables retailers to
offer a utilizing web,
mobile, SMS, email &
social media with
multiple redemption
options.
DigitalAudioMobile
Marketing
Using state–of-
the-art
steganography
technology to
embed bits in
audio streams
for in-store
retail
marketing.
PrintedSilicon
RFID technologies
for retail using
printed silicon for
Consumer
Products
NFC based platform for
mobile payments. Used
for payments at Point-
Of-Sale, Vending
machines, toll booths
and Person2Person
payments..
RewardsandSavings
Mobile Rewards
and Savings
technology to
increase customer
loyalty.
SmartVending
Technology
Using touchscreen,
NFC, QR codes with
mobile payment for a
unique vending
machine
Facebook
ApplicationSuite
DotViral is a suite of
Social media apps that
spread brand
awareness, such as
dotChat, dotVideo,
dotShop,and
dotCoupon
DirectedResponseTV
QRTV is an interactive
shopping experience
on the Samsung App
Platform/Google TV,
which enables
consumers to watch a
video clip of a product
and purchase the
product using a mobile
device through the use
of QR Code
Multi-Channel
Marketing
A multi-pronged
messaging system that
enables messages
to be sent to and
tracked over multiple
end points, such as
IVR, Facebook, Twitter,
SMS and Email.
Supports message
templates, scheduling,
custom & RSS
messaging.
PaymentandMobile
Wallet
MultiChannelLocation
AwareCouponing
Qwoosh is a location
aware mobile couponing
system that enables
consumers to receive
coupons and promotional
offers on mobile devices
and social media. Works
with multiple channels –
Facebook, Twitter,
Mobile Apps, Mobile
sites, Web, QR Codes
and more.
QRCodesand
NFC
QRazor is a system for
managing QR Codes,
Datamatrix and several
other code types for use
in advertising,
marketing, couponing,
and more. Qrazor is an
ecosystem that includes
URL shortening,
redirection, and reading.
Enables custom code
types and embedding in
various apps.
9
Content E-mail Campaign Mobile
SearchtoolsSecuritySocial Media Payment Shipping
Analytics/
Reporting
Order
Management
Image
Marketplace
Retail Practice
Overview| e-commerce | Retailsphere| Technology
Thank You
10

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Retail Practice

  • 2. Quadrant 4 – At a glance 2 Quadrant4Locations
  • 3. 3 Growth 17% Customer growth – 130 60% Revenue growth – $38MM (E – ‘13) 21% Technical resources growth – 650 2013Growth
  • 4. 4 StatisticsStatistics  20MM hours of ADM Services  9MM hours of Consulting Services  5MM hours of IMS Services  400,000 Service Desk Users  22,000 Data Bases  1.5MM Batch Jobs  300+ Content driven websites  64,000 Servers  74,000 Network Devices  6000 TBs Storage
  • 5. Q4 Differentiators 5 Prescriptive approach • Agility in diagnosing the root causes • Implementing remedies besides future proofing solutions Rich experience in IT • In-depth Industry experience and domain expertise • Matured processes ensuring quality and timely deliverables Longstanding customer relationships • Long-term, loyal leaders assure reliability in customer partnerships • Trusted technology partner for industry leaders for more than a decade
  • 6. 6 Practice Overview Service Offerings Vertical Focus Process Expertise • Provided over 5000 man years of consulting and solution implementation to global retailers. • Retail customers are spread across North America, Europe and Asia Pacific. • System Integration • Application Development and Maintenance • Technology Enablement • CRM • Enterprise solutions – SAP and Oracle • Big Data Implementations • Store Systems • E-Commerce and Omni Channel Solutions • Loss Prevention Solution • Reporting and Analytics • Retail Solutions on SMAC • Domain and technology specialists • Global experience in implementing large solutions for leading retailers • Expertise in complete range of IT and retail business solutions including Omni channel Commerce, Analytics, Master Data Management, Point-of-Sale, and Customer Relationship Management. Retail Practice Overview| e-commerce | Retailsphere| Technology
  • 7. 7 E-commerceProcess Expertise  E-commerce platform - development / support  Omni Channel - User experience  Personalization & Recommendation Engine  Integration – Payment gateway, social sites, ERP, 3rd party applications, Punch out orders  Analytics – Predictive, Customer Sentiment, Social, 360 degrees MigrationServices  Platform Migration  Tool based migration to crash timelines and cost SystemsIntegration  Design, Development and Testing of E-commerce solutions  Mobile Commerce Development  Integration with legacy and 3rd party systems ApplicationDevelopment andMaintenance  Ops and BI support for E- Commerce  Integration with legacy and 3rd party systems  Strong experience in integrating cross-architecture solutions ConsultingServices  Architectural and technology advisory services E-commerce Capacity  Capacity Planning  E-commerce Architecture (SOA) Definition TestingServices  Automated testing and continuous integration  Certified processes  Testing Lab Retail Practice Overview| E-commerce | Retailsphere| Technology
  • 8. 8 Retail Practice Overview| e-commerce | Retailsphere| TechnologyAugmentedReality State-of-the-art augmented reality technology to transform the in- store retail experience DealoftheDay White labeled Deal of the Day system that enables retailers to offer a utilizing web, mobile, SMS, email & social media with multiple redemption options. DigitalAudioMobile Marketing Using state–of- the-art steganography technology to embed bits in audio streams for in-store retail marketing. PrintedSilicon RFID technologies for retail using printed silicon for Consumer Products NFC based platform for mobile payments. Used for payments at Point- Of-Sale, Vending machines, toll booths and Person2Person payments.. RewardsandSavings Mobile Rewards and Savings technology to increase customer loyalty. SmartVending Technology Using touchscreen, NFC, QR codes with mobile payment for a unique vending machine Facebook ApplicationSuite DotViral is a suite of Social media apps that spread brand awareness, such as dotChat, dotVideo, dotShop,and dotCoupon DirectedResponseTV QRTV is an interactive shopping experience on the Samsung App Platform/Google TV, which enables consumers to watch a video clip of a product and purchase the product using a mobile device through the use of QR Code Multi-Channel Marketing A multi-pronged messaging system that enables messages to be sent to and tracked over multiple end points, such as IVR, Facebook, Twitter, SMS and Email. Supports message templates, scheduling, custom & RSS messaging. PaymentandMobile Wallet MultiChannelLocation AwareCouponing Qwoosh is a location aware mobile couponing system that enables consumers to receive coupons and promotional offers on mobile devices and social media. Works with multiple channels – Facebook, Twitter, Mobile Apps, Mobile sites, Web, QR Codes and more. QRCodesand NFC QRazor is a system for managing QR Codes, Datamatrix and several other code types for use in advertising, marketing, couponing, and more. Qrazor is an ecosystem that includes URL shortening, redirection, and reading. Enables custom code types and embedding in various apps.
  • 9. 9 Content E-mail Campaign Mobile SearchtoolsSecuritySocial Media Payment Shipping Analytics/ Reporting Order Management Image Marketplace Retail Practice Overview| e-commerce | Retailsphere| Technology