4. 4
StatisticsStatistics
20MM hours of ADM Services
9MM hours of Consulting Services
5MM hours of IMS Services
400,000 Service Desk Users
22,000 Data Bases
1.5MM Batch Jobs
300+ Content driven websites
64,000 Servers
74,000 Network Devices
6000 TBs Storage
5. Q4 Differentiators
5
Prescriptive approach
• Agility in diagnosing the root causes
• Implementing remedies besides future
proofing solutions
Rich experience in IT
• In-depth Industry experience and domain
expertise
• Matured processes ensuring quality and timely
deliverables
Longstanding customer relationships
• Long-term, loyal leaders assure reliability in
customer partnerships
• Trusted technology partner for industry leaders
for more than a decade
6. 6
Practice Overview
Service Offerings
Vertical Focus
Process Expertise
• Provided over 5000 man years of
consulting and solution
implementation to global retailers.
• Retail customers are spread across
North America, Europe and Asia
Pacific.
• System Integration
• Application Development and
Maintenance
• Technology Enablement
• CRM
• Enterprise solutions – SAP and
Oracle
• Big Data Implementations
• Store Systems
• E-Commerce and Omni Channel
Solutions
• Loss Prevention Solution
• Reporting and Analytics
• Retail Solutions on SMAC
• Domain and technology specialists
• Global experience in implementing
large solutions for leading retailers
• Expertise in complete range of IT
and retail business solutions
including Omni channel
Commerce, Analytics, Master Data
Management, Point-of-Sale, and
Customer Relationship
Management.
Retail Practice
Overview| e-commerce | Retailsphere| Technology
7. 7
E-commerceProcess
Expertise
E-commerce platform -
development / support
Omni Channel - User experience
Personalization &
Recommendation Engine
Integration – Payment gateway,
social sites, ERP, 3rd party
applications, Punch out orders
Analytics – Predictive, Customer
Sentiment, Social, 360 degrees
MigrationServices
Platform Migration
Tool based migration to crash
timelines and cost
SystemsIntegration
Design, Development and Testing
of E-commerce solutions
Mobile Commerce Development
Integration with legacy and 3rd
party systems
ApplicationDevelopment
andMaintenance
Ops and BI support for E-
Commerce
Integration with legacy and 3rd
party systems
Strong experience in
integrating cross-architecture
solutions
ConsultingServices
Architectural and technology
advisory services E-commerce
Capacity
Capacity Planning
E-commerce Architecture (SOA)
Definition
TestingServices
Automated testing and continuous
integration
Certified processes
Testing Lab
Retail Practice
Overview| E-commerce | Retailsphere| Technology
8. 8
Retail Practice
Overview| e-commerce | Retailsphere| TechnologyAugmentedReality
State-of-the-art
augmented reality
technology to
transform the in-
store retail
experience
DealoftheDay
White labeled Deal of
the Day system that
enables retailers to
offer a utilizing web,
mobile, SMS, email &
social media with
multiple redemption
options.
DigitalAudioMobile
Marketing
Using state–of-
the-art
steganography
technology to
embed bits in
audio streams
for in-store
retail
marketing.
PrintedSilicon
RFID technologies
for retail using
printed silicon for
Consumer
Products
NFC based platform for
mobile payments. Used
for payments at Point-
Of-Sale, Vending
machines, toll booths
and Person2Person
payments..
RewardsandSavings
Mobile Rewards
and Savings
technology to
increase customer
loyalty.
SmartVending
Technology
Using touchscreen,
NFC, QR codes with
mobile payment for a
unique vending
machine
Facebook
ApplicationSuite
DotViral is a suite of
Social media apps that
spread brand
awareness, such as
dotChat, dotVideo,
dotShop,and
dotCoupon
DirectedResponseTV
QRTV is an interactive
shopping experience
on the Samsung App
Platform/Google TV,
which enables
consumers to watch a
video clip of a product
and purchase the
product using a mobile
device through the use
of QR Code
Multi-Channel
Marketing
A multi-pronged
messaging system that
enables messages
to be sent to and
tracked over multiple
end points, such as
IVR, Facebook, Twitter,
SMS and Email.
Supports message
templates, scheduling,
custom & RSS
messaging.
PaymentandMobile
Wallet
MultiChannelLocation
AwareCouponing
Qwoosh is a location
aware mobile couponing
system that enables
consumers to receive
coupons and promotional
offers on mobile devices
and social media. Works
with multiple channels –
Facebook, Twitter,
Mobile Apps, Mobile
sites, Web, QR Codes
and more.
QRCodesand
NFC
QRazor is a system for
managing QR Codes,
Datamatrix and several
other code types for use
in advertising,
marketing, couponing,
and more. Qrazor is an
ecosystem that includes
URL shortening,
redirection, and reading.
Enables custom code
types and embedding in
various apps.
9. 9
Content E-mail Campaign Mobile
SearchtoolsSecuritySocial Media Payment Shipping
Analytics/
Reporting
Order
Management
Image
Marketplace
Retail Practice
Overview| e-commerce | Retailsphere| Technology