Straight from the source! Learn about what it's like to work on Rich Weck's team in the MCA Connect Delivery Services Organization. He'll tell you what kinds of traits he looks for in his team members and what kind of management style he employs.

1. Q&A WITH
RICHARD WECK
Insights into Richard’s team in MCA Connect’s
Delivery Services Organization (DSO)

2. PLEASE GIVE US A BRIEF DESCRIPTION OF WHAT
YOU LOOK FOR IN A GOOD CONSULTANT.
A good consultant must be confident in their abilities
and must be able to instill confidence in our clients. A
good consultant knows how to handle situations where
they might not know the answer to a question and has
the confidence to let the customer know they need to
get back to them with an answer. A good consultant
strives to keep the customer happy.

3. GIVE US A BRIEF OVERVIEW OF WHAT THE
DAY TO DAY IS LIKE FOR A MEMBER OF YOUR TEAM.
Functional – When not in front of a customer, a
functional consultant typically spends much of their
time in ADO (Azure DevOps) to either create or work
on tasks that have been associated to them. The
tasks could be configuration of the application,
executing test scripts or writing system
documentation. When in front of the client, a
functional consultant is helping the Solution Architect
by taking notes or providing suggestions on possible
solutions.
Technical – technical consultant typically spends
most of their time working on development tasks
assigned to them in ADO (Azure Dev Ops). They also
assist the Solution Architect in designing custom
solutions on the CE product. At times, they assist the
functional consultants on configuration and other CE
based tasks.

4. WHAT’S THE CULTURE LIKE WITHIN
THE TEAM AND DEPARTMENT?
The best way I can describe the culture of our team and
department is family like. In any family…typically it is very
hard to get into, but once you are in, each and every one
of the members will have your back and will be there to
help you when you need them. We are fun and enjoy
doing things outside of work together on a regular
basis. Quite often we will have department pot luck
lunches where you can feast on foods from all different
cultures. It’s a blast.

5. CAREER DEVELOPMENT OPPORTUNITIES?
COMPANY/GROUP OPPORTUNITIES?
We have various levels of consultants in both the functional and technical spaces. We
also have opportunities to move into management roles if that is of an interest.

6. WHAT IS YOUR
MANAGEMENT STYLE LIKE?
I like to be informed of what is going on in a project
(good or bad) and do not like to be surprised. That
said, I like to let my team do what they do best
without me hovering over them at all times. I think
giving my team the room they need to do their job
successfully while providing the assistance they
need (if needed) is key to our success.

7. LEARN MORE AT
mcaconnect.com/about/careers
“MCA Connect is a team of professionals, driven by a shared set of
core values, passionate about exceeding our customers’ expectations.”