PETER W. LARSON
602 Showplace Ct., St. Louis, Missouri 63021
Tel: 314- 605-8401
Email: peterlarson@allstate.com
SUMMARY
Have been responsible for sales, marketing, customer service, project coordination, team management,
troubleshooting and consulting services.
WORK EXPERIENCE
Allstate Insurance Company – Account Associate Jan 2009 - Present
Licensed Property & Casualty/Life & Health insurance producer
Sales/service to new and existing clients.
All Covered, Inc. - Customer Operations Representative Oct 2007 - Jan 2009
St. Louis, Missouri (IT service provider for small businesses)
Responsible to field, evaluate and disperse incoming customer support requests. Required to evaluate,
resolve or escalate customer requests to high level technical support team. Recorded and monitored
status of issues as well as bill customers for services provided. Provide information flow to director of
consulting services. Manage schedules of (7) local systems engineers as well as provide backup support
for other markets.
Group360, Inc. - Packaging Project Coordinator Apr 2002 - Aug 2007
(formerly Color Associates, Inc.) St. Louis, Missouri
Recruited back by former supervisor to do package design & print production coordinating.
Provide daily status reports to clients, sales and production staff.
Quebecor World - Account Manager Nov 1998 - Nov 2002
St. Charles, Missouri
Customer service & sales support for magazine, advertising and catalog print production.
Color Associates, Inc. - Customer Service Representative/Sales Support Nov 1994 - Nov. 1998
St. Louis, Missouri - Project coordinator for school & trade book print production.
Sigma-Aldrich - Graphics Coordinator/Buyer Mar 1989 - Nov 1994
Sigma Chemical Company / Graphic Services - St. Louis, Missouri
Print media production with marketing departments and outside vendors.
EDUCATION & SKILLS
University of Missouri/Columbia – BFA 1983
Software Applications used: Microsoft Word, Excel, Outlook, Adobe Acrobat
Operating Systems used: Microsoft Windows, Mac OSX, MS-DOS

PWL_RSM

  • 1.
    PETER W. LARSON 602Showplace Ct., St. Louis, Missouri 63021 Tel: 314- 605-8401 Email: peterlarson@allstate.com SUMMARY Have been responsible for sales, marketing, customer service, project coordination, team management, troubleshooting and consulting services. WORK EXPERIENCE Allstate Insurance Company – Account Associate Jan 2009 - Present Licensed Property & Casualty/Life & Health insurance producer Sales/service to new and existing clients. All Covered, Inc. - Customer Operations Representative Oct 2007 - Jan 2009 St. Louis, Missouri (IT service provider for small businesses) Responsible to field, evaluate and disperse incoming customer support requests. Required to evaluate, resolve or escalate customer requests to high level technical support team. Recorded and monitored status of issues as well as bill customers for services provided. Provide information flow to director of consulting services. Manage schedules of (7) local systems engineers as well as provide backup support for other markets. Group360, Inc. - Packaging Project Coordinator Apr 2002 - Aug 2007 (formerly Color Associates, Inc.) St. Louis, Missouri Recruited back by former supervisor to do package design & print production coordinating. Provide daily status reports to clients, sales and production staff. Quebecor World - Account Manager Nov 1998 - Nov 2002 St. Charles, Missouri Customer service & sales support for magazine, advertising and catalog print production. Color Associates, Inc. - Customer Service Representative/Sales Support Nov 1994 - Nov. 1998 St. Louis, Missouri - Project coordinator for school & trade book print production. Sigma-Aldrich - Graphics Coordinator/Buyer Mar 1989 - Nov 1994 Sigma Chemical Company / Graphic Services - St. Louis, Missouri Print media production with marketing departments and outside vendors. EDUCATION & SKILLS University of Missouri/Columbia – BFA 1983 Software Applications used: Microsoft Word, Excel, Outlook, Adobe Acrobat Operating Systems used: Microsoft Windows, Mac OSX, MS-DOS