Transform your water purifier services with our advanced CRM system dedicated to complaint management. Discover how precision meets customer satisfaction, streamlining complaint resolution and ensuring unparalleled control over customer interactions

1. WATERPURIFIER
COMPLAINT
MANAGEMENTCRM
Elevate Your Water Purifier Business with Our
All-Inclusive CRM Service Software

2. StreamlineYourWater
PurifierComplaintswith
OurCRM
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3. WhatisComplaintManagement
CRMforWaterPurifiers?
Complaint Management CRM for Water Purifiers is a
software solution that helps water purifier companies
effectively manage customer complaints. It allows
companies to track, prioritize, assign, and resolve
complaints. The system captures all relevant
complaint details, including customer and product
information. Real-time analytics and reporting enable
businesses to identify trends and areas for
improvement. By managing complaints and providing
timely resolutions, businesses can improve customer
satisfaction and loyalty. The CRM system also
streamlines service processes, leading to faster
response times and higher service quality.
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4. Difficulty in tracking and managing customer complaints
effectively
Delayed complaint resolution leading to customer
dissatisfaction
ChallengesWithoutWaterPurifier
ManagementCRM
Inability to prioritize high-priority complaints resulting in
poor customer service
Inefficient communication between customers and service
teams
Manual processes leading to increased administrative
workload and errors
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5. BUSINESSWORKFLOW
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6. OURSOLUTIONS
INTERACTIVE
DASHBOARD
CUSTOMER
MANAGEMENT
PRODUCT
MANAGEMENT
SERVICE
MANAGEMENT
SPARE PARTS
MANAGEMENT
SERVICE REQUEST
MANAGEMENT
SERVICE HISTORY
MANAGEMENT
INVOICE
MANAGEMENT
ATTENDANCE
MANAGEMENT
DOCUMENT
MANAGEMENT
ALERTS &
NOTIFICATIONS
REPORTS &
ANALYTICS
AUTOMATION &
WORKFLOW
SERVICE ENGINEER
MOBILE APP
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7. InteractiveDashboard
01
Real-time insights and user-friendly
interface make our CRM's
interactive dashboard a powerful
tool for data visualization and
informed decision-making.
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8. CustomerManagement
02
Manage customer information,
including contact details, preferences,
and service history.
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9. ProductManagement
03
Manage product information,
including specifications, warranties,
and maintenance schedules.
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10. ServiceManagement
04
Manage service requests, track
status, and assign to service
teams.
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ctor.com
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R
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11. SparePartsManagement
05
Manage spare parts inventory,
including tracking, ordering, and
fulfillment.
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12. 06
ServiceRequest
Capture and track customer
service requests.
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CRM-DOCTOR

13. ServiceHistory
07
Create and assign tasks, set
deadlines, and track progress
to ensure your team stays on
top of their to-do list.
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CRM-DOCTOR

14. InvoiceManagement
08
Manage invoicing and billing
processes
for service requests.
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15. AttendanceManagement
09
Track attendance and time
management for field service
teams.
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16. DocumentManagement
10
Manage and store important
documents, such as
warranties and service
manuals.
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17. Alerts&Notifications
11
Enables service engineers to
receive alerts
and notifications for
customers-related service
requests assigned to them.
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TOR
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18. Reports&Analytics
12
Generate reports and analyze
key performance metrics to
identify trends and areas for
improvement.
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19. 13
Automation&Workflow
Automate routine tasks,
streamline workflows, and
ensure consistency across
your business processes.
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20. ServiceEngineerMobileApp
14
Provide mobile access for
service engineers to manage
service requests, update
service history, and access
customer information.
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r.com
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21. BENEFITSOFWATERPURIFIERMANAGEMENTCRM
Improved customer satisfaction
by resolving complaints
promptly.
Centralized
repository of
customer
information and
service records
Increased efficiency
and productivity of
service teams
Enhanced
reporting and
analytics for
continuous
improvement
Streamlined
inventory
management
and parts
replenishment
processes
Improved communication
between customers
and service teams
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22. Whychoose
CRM-DOCTOR
foryour
WaterPurifierManagement?
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-doctor.co
m
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TOR
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23. REASONS!
We offer a user-friendly
interface for effortless
navigation, enabling your
team to start quickly without
extensive training.
IntuitiveInterface
Our task management module
helps you track and manage tasks
effortlessly. Assign tasks, set due
dates, and track progress, keeping
everyone on the same page.
TaskManagement
We offer customizable
workflows to meet your
business needs. Streamline
processes and automate tasks
with custom workflows.
CustomizableWorkflows
Our support team is
available 24/7 to assist you.
DedicatedCustomerSupport
Our CRM offers advanced
analytics for tracking key
metrics and gaining insights
into your business
operations.
AdvancedAnalytics
Our CRM is easily integrated
with other applications,
streamlining your workflow
across platforms.
IntegrationCapabilities
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24. THANKS!
Do you have any questions?
info@crm-doctor.com
+91 702 204 8475
www.crm-doctor.com
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