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Proving the impact of Olympic sponsorship:
                                                          our initial findings
                                                                          June 21st, 2012




                                                       Lucien Boyer
                                                       Global President & CEO
                                                       Havas Sports & Entertainment
Ā© Havas Sports & Entertainment
A bit of context
  There exists little quantifiable research on the
   real effects of Olympic sponsorship and if it
            achieves brand objectives

We set out to change this fact for one very simple
                   reasonā€¦




 Ā© Havas Sports & Entertainment
ā€¦we wanted to provide brands with hard evidence to
                                 ultimately help them make fact-based decisions when
                                         considering Olympic sponsorship in the future




Ā© Havas Sports & Entertainment
                                                                                    3
Because although we know Olympic
                                 sponsorship works and has for decadesā€¦


                                                               1908 Odal
                                                              mouthwash
                                                          Olympic print ad




Ā© Havas Sports & Entertainment
ā€¦and brands/fans believe in the
                                            power of the Rings




Ā© Havas Sports & Entertainment
National Prideā€¦


ā€¦and gut feel

                                       arenā€™t enough when
                                       millions of $ are at stakeā€¦
 We wanted tangible proof
 Ā© Havas Sports & Entertainment
                                                               6
Longest and largest study of its kind
Over 3 years
                                 before, during, and after the Games



9Krespondents
                                                       39 brands
                                           across all Tiers

        Across the UK
Ā© Havas Sports & Entertainment
                                                                        7
IOC Sponsors
                                    TOP IOC Sponsors
                                       11 brands
London 2012 Sponsors
 Tier One Sponsors
      7 brands

 Tier Two Sponsors
      7 brands

Tier Three Sponsors
      28 brands




 Ā© Havas Sports & Entertainment
                                                  8
Our aim? Shift the needle from simple
                                  awareness to true brand engagement
                                                               Increased Brand
                                         ā€¦but also
                                                                    Awareness
                                             Stronger Purchase           Improved Brand
                                                     Intent                 Image
                                                                         Increased Brand
                                                  Increased Sales
                                                                           Advocacy


                                  Donā€™t only look atā€¦

                                    Sponsorship
                                     Awareness


ā€¦and ultimately brand engagement which results in true fans
 Ā© Havas Sports & Entertainment
Using the Olympics to achieve brand
                                                           objectives

                                                                01




Ā© Havas Sports & Entertainment
                                                                        1
Who we will look at today



   TOP Sponsors




   Tier 1 Partners                          Tier 2 Partners




   Tier 3 and Paralympics Partners




   Unofficial brands

Ā© Havas Sports & Entertainment
Creating brand love among teens
                                             around the Olympics




Ā© Havas Sports & Entertainment
                                                               12
A campaign targeting youth and sustainability
                                              built around brand engagement




                                                     SUSTAINABILITY
                                                                           Reduce Carbon Footprint


                                       MUSIC
                                                                      Zero Waste Games




                                                                            Leave a Social Legacy




Ā© Havas Sports & Entertainment
                                                                                                13
Weā€™re helping Coke brands achieve
                                                        objectives




Ā© Havas Sports & Entertainment
                                                                 14
Ā© Havas Sports & Entertainment
                                 15
Core to their communications strategy




Ā© Havas Sports & Entertainment
                                                                     16
Stories
                                 (content, experiences, conversations)


                                           Spread
                                                (liquid)


                                             Value
                                               (linked)
Ā© Havas Sports & Entertainment
                                                                         17
Olympic Torch Relay




Ā© Havas Sports & Entertainment
                                                   18
Stories
                                 (content, experiences, conversations)


                                           Spread
                                                (liquid)


                                             Value
                                               (linked)
Ā© Havas Sports & Entertainment
                                                                         19
From one-way messages
                                           to dynamic stories



                      Message                 Brand
                                           conversations




                                  Brand                       Brand
                                 content                   experiences




Ā© Havas Sports & Entertainment
                                                                         20
Multiple activations
Fan photo                                       Brand ambassadors
shoots




                                                Events




                                  Coke street
 Ā© Havas Sports & Entertainment
                                      teams                                 21
Stories
                                 (content, experiences, conversations)


                                           Spread
                                                (liquid)


                                             Value
                                               (linked)
Ā© Havas Sports & Entertainment
                                                                         22
Inviting fans to be part of the story




Coca-Cola Limited Edition
packaging and sampling
tour


                                                                   Sampling

  Ā© Havas Sports & Entertainment
                                                                       23
Using storytelling to appeal to youth
                                                  and build brand love

     Coca-Cola is the 2nd most recognized sponsor of
     the Olympic Games across the U.K. (behind McDonalds), butā€¦



    ā€¦1st among youth                                            coca
                                                          good inspire beat
                                                               great




                                                                                        passion
                                                           olympic cola



                                                  free




                                                                                   world
                                               energy
                                                        2012   games
                                                                music
                                                campaign




                                                                                 move
    Coca-Cola has increased
    sponsorship awareness
                                                          coke
                                                  brand people
                                                  marketing
                                                         play love             best




                                                                        team
    among youth by 37% in                                 fun started          ronson

    12 months

Ā© Havas Sports & Entertainment
Leveraging the Olympics to restore a
                                                    damaged brand


  LOCOG
Sponsorship
 July 2008




   Spill Date
April 2010
Ā© Havas Sports & Entertainment
                                                                    25
And build brand credibility

Built on sustainability          Athlete endorsement spreads the message




Ā© Havas Sports & Entertainment
                                                                    26
As sponsorship awareness improves, so
                                                     does BPā€™s reputation

    BPā€™s image is substantially more positive amongst those aware of
    their Olympic sponsorship


             Committed to                                    45%
             improvement                         20%

                                                                   Aware of BP
         Environmentally                               23%         sponsorship
              responsible                  13%
                                                                   Unaware of BP
                                                                   sponsorship
                           Caring                 21%
                                                                        *April 2012
                                      11%

                  Community                       20%
                     focused
                                     10%

Ā© Havas Sports & Entertainment
                                                                                      27
Other interesting take outs, so farā€¦

                                                                02




Ā© Havas Sports & Entertainment
                                                                        2
Good vibrations across the UK




                          London United
                           55%   Kingdom            London United
                                   54%               47% Kingdom
                                                            44%




     ā€œHosting the Olympic Games                 ā€œI am really proud that
       is a great thing for the               London has been chosen to
        country as a wholeā€                    host the Olympic Gamesā€    29




Ā© Havas Sports & Entertainment
Domestic fans have a positive view of
                                                         Olympic sponsors


                             Games are better as a direct consequence
 40%                         of sponsorsā€™ contribution

 29%                         Sponsors have a positive impact on society


 32%                         Games are run more for the benefit of the
                             sponsors than of true sports fans

Ā© Havas Sports & Entertainment
                                                                          30
Strong content and experiences
                                 reinforcing domestic leadership




Ā© Havas Sports & Entertainment
                                                               31
Helping Cadbury outperform the
                                                    competition

    ā€¢ Got in early
    ā€¢ Launched waves of activation
      based around ā€œfunā€ while
      maintaining steady
      awareness e.g. Spots &
      Stripes
    ā€¢ Integrated engagement
      platform including
      experiential, digital (SoMe)
      and PR
    ā€¢ Differentiated ambassadors
    ā€¢ Product centric approach
Ā© Havas Sports & Entertainment
                                                              32
And benefit from a shared passion
                                                                    with fans




                                 What is your favorite brand of confectionery?



                  Aware                                                    75%
  of Cadbury sponsorship

               Unaware                                               60%
  of Cadbury sponsorship



Ā© Havas Sports & Entertainment
                                                                            33
Success is also a result of smart
                                                       investment

    Photo to find ā€“ holiday inn




Ā© Havas Sports & Entertainment
                                                                  34
Expensive sponsorship does not
                                              guarantee success


      Success is determined by HOW money is spent, NOT how much




Ā© Havas Sports & Entertainment
                                                              35
Panasonic is less recognized despite
                                                                            TOP sponsor status

              Although a TOP sponsor for 28 years, Panasonic is more aligned
              with Tier 2 and Tier 3 sponsors
              20%
                                                    TIER ONE
                                                    RANGE

              15%                                       TIER TWO
                                                        RANGE
% awareness




                                          10.7%
              10%                                              TIER THREE
                                                               RANGE
                                             8.4%
              5%




              0%

         Ā© Havas Sports & Entertainment
                                                                                              36
Create relevant and localized
                                                 engagement




Ā© Havas Sports & Entertainment
                                                             37
Engagement is key, not a nice to have



                                              is a bank

     Banks have a lot harder time
     engaging fans than other
     sexier, more exciting sponsors

Ā© Havas Sports & Entertainment
                                                                     38
A great strategy can work a treat

Lloyds TSB activated:
      ļƒ¼ first (first to market - began activation in 2007)
      ļƒ¼ often
      ļƒ¼ globally (Olympic Torch Relay)



With content that is engaging
and unites fans around the
Games

Garnering the highest
awareness of any Tier 1 sponsor
(20%)


Ā© Havas Sports & Entertainment
                                                                                     39
Leverage sector exclusivity to separate
                                                  from the competition




Ā© Havas Sports & Entertainment
                                                                       40
Visa differentiates through sector
                                                                                exclusivity

    Visa and MasterCard offer a similar service yet Visa differentiates
    itself through its sponsorship



                   Which of
               these brands
                    are you
                aware is an
                   Olympic
                  Sponsor ?

                                 Before Olympic tickets went on sale
                                           (March 2011)




Ā© Havas Sports & Entertainment
                                                                                          41
Sector exclusivity can block competitors
                                                          from stealing the spotlight

    Visa and MasterCard offer a similar service yet Visa differentiates
    itself through its sponsorship
                                                                                        +91%



                   Which of                                                                           +16%
               these brands
                    are you
                aware is an
                   Olympic
                  Sponsor ?

                                 Before Olympic tickets went on sale After Olympic tickets went on sale
                                           (March 2011)                       (December 2011)


        ā€¢ 20% more likely to agree that Visa is accepted pretty much everywhere, and,
        ā€¢ 16% more likely to agree that Visa is the only card you need
Ā© Havas Sports & Entertainment
                                                                                                             42
Food for thought: tips to maximize
                                         Olympic sponsorship activation

    Identify an area of passion & legitimacy that only your
    brand can own
        ā€¢ Fans recognize when youā€™re being fake or untrue to your promise


    Move from simple awareness to real                 storytelling
        ā€¢ Continually drive fan engagement and relevance


    Be inclusive and inspiring
        ā€¢ from the inside out


    Go the distance, and your fans will go with you
        ā€¢ Demonstrate your commitment to what they love, and create life long relationship

Ā© Havas Sports & Entertainment
                                                                                         43
Does the Olympics help brands achieve
                                                      their objectives?

                                                                  03




Ā© Havas Sports & Entertainment
We think so
For Coca-Cola: Olympic sponsorship helped
create a life-long brand story

For BP: the rings have helped
repair poor image & perception issues

For Cadbury: Olympic sponsorship has real
impact on business results, beyond pure
image and awareness

For Holiday Inn: success is determined by
HOW money is spent, NOT how much

For Lloyds TSB: relevant & localized
engagement made an unsexy category
interesting

For Visa: the Games guarantee stand out and
exclusivity
 Ā© Havas Sports & Entertainment
We set out to measure the impact of
                                  the Olympics on sponsor objectives

                                 But weā€™re not done
                                                            ā€¦and finish
                                                              with the
                                                            ā€œafterā€
So far we have
measured the
ā€œbeforeā€ā€¦                                   ā€¦soon we will
                                            measure the
                                           ā€œduringā€ ā€¦

To demonstrate the real, long term effects of Olympic
sponsorship & its impact on brand objectives
Ā© Havas Sports & Entertainment
                                                                    46
Our Olympic client portfolio




Ā© Havas Sports & Entertainment
The Havas House

    Valentina to provide elements next week




Ā© Havas Sports & Entertainment
                                                            48
Ā© Havas Sports & Entertainment
Ā© Havas Sports & Entertainment
                                 50

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Proving the Impact of Olympic Sponsorship

  • 1. Proving the impact of Olympic sponsorship: our initial findings June 21st, 2012 Lucien Boyer Global President & CEO Havas Sports & Entertainment Ā© Havas Sports & Entertainment
  • 2. A bit of context There exists little quantifiable research on the real effects of Olympic sponsorship and if it achieves brand objectives We set out to change this fact for one very simple reasonā€¦ Ā© Havas Sports & Entertainment
  • 3. ā€¦we wanted to provide brands with hard evidence to ultimately help them make fact-based decisions when considering Olympic sponsorship in the future Ā© Havas Sports & Entertainment 3
  • 4. Because although we know Olympic sponsorship works and has for decadesā€¦ 1908 Odal mouthwash Olympic print ad Ā© Havas Sports & Entertainment
  • 5. ā€¦and brands/fans believe in the power of the Rings Ā© Havas Sports & Entertainment
  • 6. National Prideā€¦ ā€¦and gut feel arenā€™t enough when millions of $ are at stakeā€¦ We wanted tangible proof Ā© Havas Sports & Entertainment 6
  • 7. Longest and largest study of its kind Over 3 years before, during, and after the Games 9Krespondents 39 brands across all Tiers Across the UK Ā© Havas Sports & Entertainment 7
  • 8. IOC Sponsors TOP IOC Sponsors 11 brands London 2012 Sponsors Tier One Sponsors 7 brands Tier Two Sponsors 7 brands Tier Three Sponsors 28 brands Ā© Havas Sports & Entertainment 8
  • 9. Our aim? Shift the needle from simple awareness to true brand engagement Increased Brand ā€¦but also Awareness Stronger Purchase Improved Brand Intent Image Increased Brand Increased Sales Advocacy Donā€™t only look atā€¦ Sponsorship Awareness ā€¦and ultimately brand engagement which results in true fans Ā© Havas Sports & Entertainment
  • 10. Using the Olympics to achieve brand objectives 01 Ā© Havas Sports & Entertainment 1
  • 11. Who we will look at today TOP Sponsors Tier 1 Partners Tier 2 Partners Tier 3 and Paralympics Partners Unofficial brands Ā© Havas Sports & Entertainment
  • 12. Creating brand love among teens around the Olympics Ā© Havas Sports & Entertainment 12
  • 13. A campaign targeting youth and sustainability built around brand engagement SUSTAINABILITY Reduce Carbon Footprint MUSIC Zero Waste Games Leave a Social Legacy Ā© Havas Sports & Entertainment 13
  • 14. Weā€™re helping Coke brands achieve objectives Ā© Havas Sports & Entertainment 14
  • 15. Ā© Havas Sports & Entertainment 15
  • 16. Core to their communications strategy Ā© Havas Sports & Entertainment 16
  • 17. Stories (content, experiences, conversations) Spread (liquid) Value (linked) Ā© Havas Sports & Entertainment 17
  • 18. Olympic Torch Relay Ā© Havas Sports & Entertainment 18
  • 19. Stories (content, experiences, conversations) Spread (liquid) Value (linked) Ā© Havas Sports & Entertainment 19
  • 20. From one-way messages to dynamic stories Message Brand conversations Brand Brand content experiences Ā© Havas Sports & Entertainment 20
  • 21. Multiple activations Fan photo Brand ambassadors shoots Events Coke street Ā© Havas Sports & Entertainment teams 21
  • 22. Stories (content, experiences, conversations) Spread (liquid) Value (linked) Ā© Havas Sports & Entertainment 22
  • 23. Inviting fans to be part of the story Coca-Cola Limited Edition packaging and sampling tour Sampling Ā© Havas Sports & Entertainment 23
  • 24. Using storytelling to appeal to youth and build brand love Coca-Cola is the 2nd most recognized sponsor of the Olympic Games across the U.K. (behind McDonalds), butā€¦ ā€¦1st among youth coca good inspire beat great passion olympic cola free world energy 2012 games music campaign move Coca-Cola has increased sponsorship awareness coke brand people marketing play love best team among youth by 37% in fun started ronson 12 months Ā© Havas Sports & Entertainment
  • 25. Leveraging the Olympics to restore a damaged brand LOCOG Sponsorship July 2008 Spill Date April 2010 Ā© Havas Sports & Entertainment 25
  • 26. And build brand credibility Built on sustainability Athlete endorsement spreads the message Ā© Havas Sports & Entertainment 26
  • 27. As sponsorship awareness improves, so does BPā€™s reputation BPā€™s image is substantially more positive amongst those aware of their Olympic sponsorship Committed to 45% improvement 20% Aware of BP Environmentally 23% sponsorship responsible 13% Unaware of BP sponsorship Caring 21% *April 2012 11% Community 20% focused 10% Ā© Havas Sports & Entertainment 27
  • 28. Other interesting take outs, so farā€¦ 02 Ā© Havas Sports & Entertainment 2
  • 29. Good vibrations across the UK London United 55% Kingdom London United 54% 47% Kingdom 44% ā€œHosting the Olympic Games ā€œI am really proud that is a great thing for the London has been chosen to country as a wholeā€ host the Olympic Gamesā€ 29 Ā© Havas Sports & Entertainment
  • 30. Domestic fans have a positive view of Olympic sponsors Games are better as a direct consequence 40% of sponsorsā€™ contribution 29% Sponsors have a positive impact on society 32% Games are run more for the benefit of the sponsors than of true sports fans Ā© Havas Sports & Entertainment 30
  • 31. Strong content and experiences reinforcing domestic leadership Ā© Havas Sports & Entertainment 31
  • 32. Helping Cadbury outperform the competition ā€¢ Got in early ā€¢ Launched waves of activation based around ā€œfunā€ while maintaining steady awareness e.g. Spots & Stripes ā€¢ Integrated engagement platform including experiential, digital (SoMe) and PR ā€¢ Differentiated ambassadors ā€¢ Product centric approach Ā© Havas Sports & Entertainment 32
  • 33. And benefit from a shared passion with fans What is your favorite brand of confectionery? Aware 75% of Cadbury sponsorship Unaware 60% of Cadbury sponsorship Ā© Havas Sports & Entertainment 33
  • 34. Success is also a result of smart investment Photo to find ā€“ holiday inn Ā© Havas Sports & Entertainment 34
  • 35. Expensive sponsorship does not guarantee success Success is determined by HOW money is spent, NOT how much Ā© Havas Sports & Entertainment 35
  • 36. Panasonic is less recognized despite TOP sponsor status Although a TOP sponsor for 28 years, Panasonic is more aligned with Tier 2 and Tier 3 sponsors 20% TIER ONE RANGE 15% TIER TWO RANGE % awareness 10.7% 10% TIER THREE RANGE 8.4% 5% 0% Ā© Havas Sports & Entertainment 36
  • 37. Create relevant and localized engagement Ā© Havas Sports & Entertainment 37
  • 38. Engagement is key, not a nice to have is a bank Banks have a lot harder time engaging fans than other sexier, more exciting sponsors Ā© Havas Sports & Entertainment 38
  • 39. A great strategy can work a treat Lloyds TSB activated: ļƒ¼ first (first to market - began activation in 2007) ļƒ¼ often ļƒ¼ globally (Olympic Torch Relay) With content that is engaging and unites fans around the Games Garnering the highest awareness of any Tier 1 sponsor (20%) Ā© Havas Sports & Entertainment 39
  • 40. Leverage sector exclusivity to separate from the competition Ā© Havas Sports & Entertainment 40
  • 41. Visa differentiates through sector exclusivity Visa and MasterCard offer a similar service yet Visa differentiates itself through its sponsorship Which of these brands are you aware is an Olympic Sponsor ? Before Olympic tickets went on sale (March 2011) Ā© Havas Sports & Entertainment 41
  • 42. Sector exclusivity can block competitors from stealing the spotlight Visa and MasterCard offer a similar service yet Visa differentiates itself through its sponsorship +91% Which of +16% these brands are you aware is an Olympic Sponsor ? Before Olympic tickets went on sale After Olympic tickets went on sale (March 2011) (December 2011) ā€¢ 20% more likely to agree that Visa is accepted pretty much everywhere, and, ā€¢ 16% more likely to agree that Visa is the only card you need Ā© Havas Sports & Entertainment 42
  • 43. Food for thought: tips to maximize Olympic sponsorship activation Identify an area of passion & legitimacy that only your brand can own ā€¢ Fans recognize when youā€™re being fake or untrue to your promise Move from simple awareness to real storytelling ā€¢ Continually drive fan engagement and relevance Be inclusive and inspiring ā€¢ from the inside out Go the distance, and your fans will go with you ā€¢ Demonstrate your commitment to what they love, and create life long relationship Ā© Havas Sports & Entertainment 43
  • 44. Does the Olympics help brands achieve their objectives? 03 Ā© Havas Sports & Entertainment
  • 45. We think so For Coca-Cola: Olympic sponsorship helped create a life-long brand story For BP: the rings have helped repair poor image & perception issues For Cadbury: Olympic sponsorship has real impact on business results, beyond pure image and awareness For Holiday Inn: success is determined by HOW money is spent, NOT how much For Lloyds TSB: relevant & localized engagement made an unsexy category interesting For Visa: the Games guarantee stand out and exclusivity Ā© Havas Sports & Entertainment
  • 46. We set out to measure the impact of the Olympics on sponsor objectives But weā€™re not done ā€¦and finish with the ā€œafterā€ So far we have measured the ā€œbeforeā€ā€¦ ā€¦soon we will measure the ā€œduringā€ ā€¦ To demonstrate the real, long term effects of Olympic sponsorship & its impact on brand objectives Ā© Havas Sports & Entertainment 46
  • 47. Our Olympic client portfolio Ā© Havas Sports & Entertainment
  • 48. The Havas House Valentina to provide elements next week Ā© Havas Sports & Entertainment 48
  • 49. Ā© Havas Sports & Entertainment
  • 50. Ā© Havas Sports & Entertainment 50

Editor's Notes

  1. Bring teens closer to the Olympic Games by linking sports with their favourite musicMove to the Beat, a campaign that fuses Olympic sport with London-based music.Cokeā€™s anthem for the Olympic Games: Mark Ronson, Katy B, the sound of sport through 6 international athletesBeatbox ā€“ Coca Cola Pavillionembedding the sports sounds from Cocaā€‘Colaā€™s song for London 2012 within the building itself, visitors will be able to ā€˜playā€™ the Pavilion like a musical instrument and create their own beat for London 2012.Social Media activationSustainability: reduce carbon footprint through biogas trucksleave a social legacy, deliver positive social impact (Street Games national charity: bring sport to 110,000 young people in the most deprived areas of the UK)Supporting LOCOGā€™s initiative ā€œZero Waste Gamesā€ (+70% of all waste being reused, recycled or composted)
  2. BP wasnā€™t a damaged brand when their sponsorship started, they altered their sponsorship strategy in reaction to the tragedy in 2010
  3. Criteria - Unaware of BP sponsorship - Aware of BP sponsorship Committed to improvement - +125% since early 2011Environmentallyresponsible ā€“+76%Caring - +89%Communityfocused - +99%
  4. Positive attitude and excitement for the Games shared throughout the UK, not only in London
  5. The British public holds a positive, though slightly contradictory view towards Gamesā€™ sponsorsAt the end of the day, few believe that the Games should not have sponsors ā€“ the brandsā€™ role is accepted and welcomeGames are better as a result of sponsors contribution: 40.4% agree / 14.3% disagreeSponsors have a positive impact on society: 29.3% / 21.8%Games run for sponsors: 31.8% / 17.5%
  6. Holiday InnIntegrated campaign around TV ads, radio and digitalAmbassadors including BMX world champion Shanaze Reade, windsurfer Nick Dempsey and Paralympic table tennis champion Will Bayley.The chain is promoting the fact that it will house +17,000 athletes in the Olympic Village. Tagline: ā€˜Weā€™ve been chosen to help run the Athletesā€™ Village at London 2012ā€¦ 17,000 athletes. Six weeks. One home.ā€™- Part of LOCOG deal was that 65% of the available rooms across its 35 London hotels would be solely for Olympic bookings. They said 85% of these have now been filled.PANASONIC - ā€œsharing the passionā€ATL activation using ambassador Louise HazellFlag Tag: Facebook application allowing users to virtually paint their faces in the colour of their country and then share to their friends
  7. Tier One Sponsors range from 19.8% to 8.6% awareness
  8. It is the means by which brands can fully engage their audience