Stop Breaking The Basic Rules of PresentingNed Potter
Blog post at http://bit.ly/hGhaFK. Some people are confident public speakers, other people get nervous. Either way, you still see a lot of people breaking the most basic rules of presenting, and those presentations would be a lot better if they didn't.
Creating a delightful user experience (UX) is becoming an increasingly important success factor for many digital products, and Scrum is the most popular agile method to build software products. But integrating the UX work with Scrum can be tricky: Scrum provides no guidance on which UX artefacts should be used, when they are created, who creates them and how they fit into the product backlog. This slide deck helps you understand how you can successfully combine UX and Scrum to create software products with a great user experience.
Stop UX Research being a Blocker. How to fit UX research into agile teams.
UX research can’t be rushed but it also can’t be uncapped.
Some research activities will take longer than others, but it’s most important to differentiate between research that provides specific value in the moment vs. research that pays off strategically in the long run.
Foundational research methods will help you decide where you want to go, while directional methods will give you turn by turn directions for how to get there.
Stop Breaking The Basic Rules of PresentingNed Potter
Blog post at http://bit.ly/hGhaFK. Some people are confident public speakers, other people get nervous. Either way, you still see a lot of people breaking the most basic rules of presenting, and those presentations would be a lot better if they didn't.
Creating a delightful user experience (UX) is becoming an increasingly important success factor for many digital products, and Scrum is the most popular agile method to build software products. But integrating the UX work with Scrum can be tricky: Scrum provides no guidance on which UX artefacts should be used, when they are created, who creates them and how they fit into the product backlog. This slide deck helps you understand how you can successfully combine UX and Scrum to create software products with a great user experience.
Stop UX Research being a Blocker. How to fit UX research into agile teams.
UX research can’t be rushed but it also can’t be uncapped.
Some research activities will take longer than others, but it’s most important to differentiate between research that provides specific value in the moment vs. research that pays off strategically in the long run.
Foundational research methods will help you decide where you want to go, while directional methods will give you turn by turn directions for how to get there.
Usability testing of market research surveys using EEG. Presentation at European Survey Research Association Conference, ESRA11, in Lausanne. Slides posted thanks to permission from Kantar Operations
If you work in digital products you've probably recognized the rapid rate of innovation and change that is needed to keep up with technology and competitors. Clearly we can no longer track and manage to a 2 year roadmap; a new paradigm to plan & manage products is needed. Agile helped us respond and adapt to change along the way but Lean helps us pivot in completely new directions. In this talk Natalie will explain tools and techniques for managing a continuously evolving roadmap of customer and product hypotheses.
45-minute workshop given at Sketchcamp San Diego on October 6, 2012. Video: http://vimeo.com/52665636 // Speaker notes and more information: http://huah.net/jason/blog/sketchcamp-san-diego-2012/
Growing Loyalty Beyond Traditional Reward ProgramsThoughtworks
Whether you’re a retailer, a bank, or a travel business, everyone is looking for ways to create a deeper sense of connection with customers and gain their loyalty.
Somewhere through history we lost our way. Instead of building real loyalty, we became trapped by reward programs founded on the exchange of tokens for transactions. We’ve invested significant time, money, and energy in programs that are increasingly homogeneous and non-differentiating in the eyes of consumers.
In this presentation Dianne Inniss, a retail customer experience and strategy leader, provides practical advice for how to move brands towards a differentiated future built on real customer loyalty.
This presentation gives a brief overview of user experience design and important principles of user-friendly design. Meant for those just starting in the UX space or looking to improve their knowledge!
Topics covered include:
What is user experience?
Different research techniques: when to do what type of research, how to formulate strong questions
Creating a persona
Problem statements
And more!
Read the presenter's notes to get the full experience.
Introduction to User Experience and User Interface Design: A One-Hour Crash C...Jason Hong
A one-hour crash course on UX design and User Interface Design. I talk about methods for understanding users (contextual inquiry, diary studies, bodystorming), basic design principles (layout, color, mental models, grid), rapid prototyping (building user interfaces quickly, paper prototypes), and evaluation (heuristic evaluation).
Drawing Stories for User Experiences (UX) - April 2015Deb Aoki
Simple sketching and storyboarding for collaboration, research, and user-centric experience design. This is a newly updated and expanded deck with new examples, and a reading and resource list at the end. I presented this talk at the San Jose State University User Experience Association Guest Speakers Day in April 2015.
This is a Heuristic evaluation of an Indian online radio site called as BC radio. BC Radio's vision is to promote emerging artists which are not part of mainstream music industry. They support new talent while always preserving their rights as musicians and attempting to curb piracy of their content.
About the test:
A heuristic evaluation is a usability inspection method for computer software that helps to identify usability problems in the user interface (UI) design. It specifically involves evaluators examining the interface and judging its compliance with recognized usability principles.
We mainly used Think aloud method to come up with the insights.
This was a 4-hour workshop that was given at World Usability Day Colombia. #wudco14
Summary:
Now more than ever is the survival of the easiest. Whether the product is a website or a handheld device, success depends largely on how easy it is to use. Usability testing is one of the most effective for creating an intuitive methods. By observing actual people when they use the product, you can get valuable insights if your design is easy to use. Attendees will learn how to conduct a usability test with end users of a product. This workshop is highly interactive and includes several practical exercises to give participants practical experience.
You will learn:
- How to plan a usability testing study
- How to define the goals and objectives
- Explore options (unmoderated usability testing vs. unmoderated & remote vs. in-person)
- How to recruit the right participants
- How to create tasks (Interview-based vs. predefined tasks)
- How to moderate a usability test
- How to analyze and report the results
Usability testing of market research surveys using EEG. Presentation at European Survey Research Association Conference, ESRA11, in Lausanne. Slides posted thanks to permission from Kantar Operations
If you work in digital products you've probably recognized the rapid rate of innovation and change that is needed to keep up with technology and competitors. Clearly we can no longer track and manage to a 2 year roadmap; a new paradigm to plan & manage products is needed. Agile helped us respond and adapt to change along the way but Lean helps us pivot in completely new directions. In this talk Natalie will explain tools and techniques for managing a continuously evolving roadmap of customer and product hypotheses.
45-minute workshop given at Sketchcamp San Diego on October 6, 2012. Video: http://vimeo.com/52665636 // Speaker notes and more information: http://huah.net/jason/blog/sketchcamp-san-diego-2012/
Growing Loyalty Beyond Traditional Reward ProgramsThoughtworks
Whether you’re a retailer, a bank, or a travel business, everyone is looking for ways to create a deeper sense of connection with customers and gain their loyalty.
Somewhere through history we lost our way. Instead of building real loyalty, we became trapped by reward programs founded on the exchange of tokens for transactions. We’ve invested significant time, money, and energy in programs that are increasingly homogeneous and non-differentiating in the eyes of consumers.
In this presentation Dianne Inniss, a retail customer experience and strategy leader, provides practical advice for how to move brands towards a differentiated future built on real customer loyalty.
This presentation gives a brief overview of user experience design and important principles of user-friendly design. Meant for those just starting in the UX space or looking to improve their knowledge!
Topics covered include:
What is user experience?
Different research techniques: when to do what type of research, how to formulate strong questions
Creating a persona
Problem statements
And more!
Read the presenter's notes to get the full experience.
Introduction to User Experience and User Interface Design: A One-Hour Crash C...Jason Hong
A one-hour crash course on UX design and User Interface Design. I talk about methods for understanding users (contextual inquiry, diary studies, bodystorming), basic design principles (layout, color, mental models, grid), rapid prototyping (building user interfaces quickly, paper prototypes), and evaluation (heuristic evaluation).
Drawing Stories for User Experiences (UX) - April 2015Deb Aoki
Simple sketching and storyboarding for collaboration, research, and user-centric experience design. This is a newly updated and expanded deck with new examples, and a reading and resource list at the end. I presented this talk at the San Jose State University User Experience Association Guest Speakers Day in April 2015.
This is a Heuristic evaluation of an Indian online radio site called as BC radio. BC Radio's vision is to promote emerging artists which are not part of mainstream music industry. They support new talent while always preserving their rights as musicians and attempting to curb piracy of their content.
About the test:
A heuristic evaluation is a usability inspection method for computer software that helps to identify usability problems in the user interface (UI) design. It specifically involves evaluators examining the interface and judging its compliance with recognized usability principles.
We mainly used Think aloud method to come up with the insights.
This was a 4-hour workshop that was given at World Usability Day Colombia. #wudco14
Summary:
Now more than ever is the survival of the easiest. Whether the product is a website or a handheld device, success depends largely on how easy it is to use. Usability testing is one of the most effective for creating an intuitive methods. By observing actual people when they use the product, you can get valuable insights if your design is easy to use. Attendees will learn how to conduct a usability test with end users of a product. This workshop is highly interactive and includes several practical exercises to give participants practical experience.
You will learn:
- How to plan a usability testing study
- How to define the goals and objectives
- Explore options (unmoderated usability testing vs. unmoderated & remote vs. in-person)
- How to recruit the right participants
- How to create tasks (Interview-based vs. predefined tasks)
- How to moderate a usability test
- How to analyze and report the results
Usability testing - everything you need to know to start, in less than 15 slideszliron
Usability is a huge part of (almost) every product. Today customers expect that every product will have the best user experience, but how can you know whether your product has it?
How can you know if users understand the product? (and whether you understand the users?)
In this presentation we will cover:
- What is usability?
- Why usability is important?
- When and what to test?
- How to test?
- How many participants?
- Facilitating
- Metrics
- 5 lessons about mobile usability tests
This presentation was given at Product Camp Boston
See: http://lanyrd.com/2015/pcampboston/sdmgrk/
http://productcampboston.org/
About CurtainApp:
CurtainApp is an intelligent mobile app that learns your taste and gives you personal fashion recommendations, making shopping fun and efficient
Visit: www.curtainapp.com
Join us on Facebook: facebook.com/CurtainApp
Follow us on Twitter: twitter.com/thecurtainapp
#PCampBoston #Boston #mobileapp #Microsoft #UX #Usability #productmanagement #fashion
Research and Discovery Tools for Experimentation - 17 Apr 2024 - v 2.3 (1).pdfVWO
You can utilize various forms of Generative Research to deepen your understanding of how people interact with your product or service.
Craig has amassed a vast toolkit of research methods, which he has employed to optimize websites and apps for over 500 companies. He'll share which methods yielded the highest return on investment, identified key customer pain points, and generated the best experiment ideas.
By sharing the top inspection methods essential for our work, Craig will provide advice for each technique. Anticipate insights on driving experiment hypotheses from research, a list of essential toolkit components for tomorrow, and additional resources for further reading.
Usability Testing - 10 Tips For Getting It Right UsabilityTools
Do you wish to know how to:
- turn your visitors into happy clients?
- create a great product?
- deliver outstanding user experience?
- have customers who love your product, use it and spread the word?
Unlock the potential of usability testing with our tips!
Design Thinking : Prototyping & TestingSankarshan D
The design team will now produce a number of inexpensive, scaled down versions of the product or specific features found within the product, so they can investigate the problem solutions generated in the previous stage. Prototypes may be shared and tested within the team itself, in other departments, or on a small group of people outside the design team.
https://www.interaction-design.org/literature/article/5-stages-in-the-design-thinking-process
User testing is a fantastic method to discover problems. But why is it such a great user research method? How to make sure you recruit the right participants? How to write the right questions and tasks for your usability test? And what is your job as a moderator? This slide deck answers all your questions on usability testing!
Aubrey Smith, Sparked Advisory
In this training, we will build on the foundation established in Lean Startup 101 and 201 by delving into examples and cases of the Lean Startup concepts in action. Attendees of Lean Startup 301 will be exposed to cutting edge work from thought leaders and experts using Lean Startup in practice today — at startups and within the enterprise. Participation in this session is essential: You will be asked to help design an MVP and experiment to test critical Leap of Faith Assumption(s) in groups and will be encourage to share experiences. The session is designed to allow attendees to stretch their skills and to push one-another to ‘learn by doing’. The session will also include:
Sample cases and live interviews with practitioners highlighting the application of core concepts;
Exercises designed to bring the concepts to life and challenge participants to deepen their skills;
Discussion of advanced topics such organizational culture and governance as well as industry-specific concepts such as using Lean Startup in heavily regulated markets.
Thanks to Lean Startup Co.’s law firm, Orrick, for being the sponsor for this track.
Julie Grundy gives an overview of user experience Design, why it's important, guiding principles, UX research overview, and tactics used by UX professionals. November 2015.
This presentation was provided by Serena Rosenhan of ProQuest, during Session Four of the NISO event "Agile Product and Project Management for Information Products and Services," held on June 4, 2020.
My talk at Bkk Web Meetup, Jun 10, 2014
The heart of user experience design starts from learning from your users. In order to do so, you will need to talk and listen to them. However, it is not always easy to elicit valuable insights from them due to individual differences and people's limited memory. The slides talk about psychological principles that affect how people think and verbalize their opinions, and why traditional methods, such as questionnaires and interviews, will not always work.
The agency's guide to effective user researchUserTesting
Aiden Bordner, co-founder and Principal Designer at Parade, an experience design firm, draws upon over six years of research experience with clients to discuss some of the tools and processes he’s found to make this process easier. From allocating and protecting budget, to lean research techniques, to setting expectations and reducing client anxiety about test day, these tools will help you work research into more project plans and run successful studies that provide valuable design insights.
Observation: The Key to a Great User ExperienceTechWell
Observation is an important research technique when we are designing solutions to delight users. Some kinds of information that may make the difference between an acceptable solution and a delightful one can only be obtained by observing users in their native environment. Observing users is much more than simply sitting and watching them work. We observe with a purpose in mind and use all our senses—not just sight—when doing an observation. Geri Winters describes several different observation techniques including observing the environment, silent observation of someone performing a task, cognitive walkthrough with a user, and observing while doing. After explaining when and why you might use each technique, she leads you through a series of exercises designed to practice the techniques. Geri uses stories from real projects to illustrate the importance of observation in the user’s native environment and provides references to resources for further study.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
Dive into the innovative world of smart garages with our insightful presentation, "Exploring the Future of Smart Garages." This comprehensive guide covers the latest advancements in garage technology, including automated systems, smart security features, energy efficiency solutions, and seamless integration with smart home ecosystems. Learn how these technologies are transforming traditional garages into high-tech, efficient spaces that enhance convenience, safety, and sustainability.
Ideal for homeowners, tech enthusiasts, and industry professionals, this presentation provides valuable insights into the trends, benefits, and future developments in smart garage technology. Stay ahead of the curve with our expert analysis and practical tips on implementing smart garage solutions.
You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
1. Eye Tracking
What I learned from 6 months of experimenting
UX Camp Brighton - November 15th 2014
2. Eye Tracking Device
• Bought in the summer (cheaper than they used to be!)
• Various ideas of how we could use it
• Tried a few tests to see what we could find out…
4. What did we test?
• General demos to show off the device to people.
• Tests on design mock-up ideas to compare variations.
• Various tests on ecommerce sites to find patterns of areas of attention.
• Assisting a local student with an eye-tracking study for her dissertation
5. Call To Action Study
…one study got picked up by popular digital marketing blog
Econsultancy.
• What design features draw attention to CTA buttons?
• Some tests were based on previous studies
• Some were new ideas
• Four tests in total, with two variations per test
• Study taken by 62 people of varying ages/genders
15. What did we learn?
Is it good if people look at the CTA button?
- They (probably) know the button is there
- They could be focusing on the product
- Doesn’t mean they’re going to click it!
- Test is only for seven seconds
- Test is flawed (user is aware of the eye
tracking)
17. The Good…
• Clients love it
• It’s a unique way of testing
• Nice heatmaps!
• Can be fairly quick to run
• It’s a gimmick (good for publicity)
• Can give useful insight, if used alongside other methods
• Some useful ‘discoveries’ e.g. the ‘F-Shape pattern
• Useful during wireframing/prototyping to get quick feedback
• Fairly simple to set up and run
• Good for attention/publicity (e.g . the Econsultancy article has over
500 shares)
18. The Bad…
• Can be inaccurate
• Can be expensive
• Can be inaccurate
• Doesn’t tell you ‘why’, just ‘what
• Might not work on users with glasses
• Light conditions can cause innacuracies
• Need a lot of test subjects to get results
• Tests cannot measure peripheral vision
• Almost impossible to get users acting naturally
• Can be seen as a gimmick (bad for reputation)
19. I’m unconvinced but…
Eye Tracking is just another tool that we can
use to gain insight into our users. It may be
flawed but used correctly, for the correct
purpose, at the correct time, it can add
something to the overall process.