Pro-MECH Learning Systems provides comprehensive technician development programs and shop operations services for fleets, carriers, and maintenance organizations nationwide. They offer assessment services, eLearning courses, turn-key training programs, and custom programs. Pro-MECH also provides elite technicians to assist shops with repairs, relief technicians to fill in while shops' technicians attend training, and a resource center for independent technician training. Their programs include online courses and instructor-led training on topics like emissions systems, electrical systems, brakes, and more. Pro-MECH has engaged with customers across various industries, including trucking fleets, repair shops, and vocational schools.

1. Advancing Technician Development
Products and Services

2. Pro-MECH Learning Systems
Pro-MECH Learning Systems provides comprehensive technician
development programs and shop operations services designed to meet
the challenges faced by fleets, carriers and maintenance organizations.
Headquarters: Rochester, NY
Founded: 2012 by Jack Schickler (founder of FleetCross)
Focus: Medium/Heavy duty equipment technicians
Reach: National

3. Pro-MECH Service Offerings
We produce and deliver shop and technician development content/services that have a
direct impact on shop operations.
• Assessment services
• eLearning courses and course bundles
• Turn-key training programs
• Custom programs
We fix trucks and provide best practices in shop operations.
• Elite Squad
• Shop Operations Assessment Services
We provide technology access and services to shop operations.
• Resource Center
• FleetCross
Custom Services

4. Technician Development Scale: New Classification of Skills to
Reflect Today’s Equipment Issues

5. • 15-20 technicians per group
• Blended learning approach to training
• Focus on key maintenance issues and skill development
̶ Online Course Material: 7-14 One-Hour Courses
 Objective: One course a week in advance of instructor-led training
 Core concepts and essential baseline information
̶ Instructor-led training: 16-32 hours of instructor-led training and hands on workshops
 Multiple ILTs to support content absorption and skill development
 Structure and frequency of ILTs will be determined based upon the complexity of the
content and input from customer base
 ILT and Workshop Final: Hands-on instruction and certification preparation to complete
the program.
• ILT Locations: Central geographic locations around the country and anchor customer
sites as appropriate
• Differences between OEM training and Pro-MECH-Training?
Technician Development Program General Concept

6. Pro-MECH Solutions: Knowledge Surveys
Pro-MECH Knowledge Surveys
• Online skills assessment questionnaire: current surveys include Electrical Controls,
Emissions, Brakes, Wheel-Ends, King Pins, Tires/Wheels, Suspensions and Steering
• Analyzes areas where training can have the most impact and where technical
deficiencies lie
• Pro-MECH Analysis provides a monetary cost to incorrect answers that is shared with
Maintenance Managers

7. Pro-MECH Solutions: Online Training Courses
Online Course Material: Train from anywhere, anytime
• Interactive 3D graphics and rich media create a unique online training experience
• Online courses focus on developing key technical and diagnostics skills that apply to all
system components of today’s heavy duty equipment.
• Managers can track progress and see where additional training is needed

8. Pro-MECH Solutions: Instructor-Led Training Program
ILTs Delivered by Pro-MECH Master Technicians
• Exceptionally experienced trainers deliver outstanding content and share real world
examples of issues technicians experience every day
• Hands-on activities that apply the concepts delivered in class
• Quizzes included to ensure that attendees are understanding the content

9. 9
Pro-MECH Technician Programs
•One-day introductory class that provides a high level introduction to Tier 4 emissions control systems, individual components and some of
the issues that these components introduce into maintenance and service of today’s equipment
•The training also begins the process of teaching Pro-MECH’s Logical Diagnostics methodology for rapid and accurate diagnostics on electrical
systems
•Significant use of and training on digital multi-meter utilization as an essential tool for servicing today’s drive-by-wire equipment
•Three online courses and eight hours of instructor-led training
Tier 4 Emissions and Electrical
Diagnostics
•Blended learning core program for teaching essential electrical fundamental skills: Volts, Ohms and Amps
•Teaches diagnostics skills every technician should have to be an effective contributor to a maintenance operation
•Applies significant training and utilization of digital multimeter as the key tool for electrical and electronic diagnostics
•Focus Areas: Voltage drop, battery testing, drag testing, back probing, amp draw, charging/starting systems, parasitic draw, wire repair
•Seven online courses and 16 hours of instructor-led training
Electrical Fundamentals
•Blended learning program for teaching essential electrical fundamental skills: Pulse Width Modulation, Frequency and Duty Cycle
•Teaches diagnostics skills every technician should have to be an effective contributor to a maintenance operation
•Applies significant training and utilization of digital multimeter as the key tool for electrical and electronic diagnostics
•Focus Areas: cold start system training, relays, sensors and actuators, ECM and logical diagnostics using Pro-MECH designed simulators
•Seven online courses and 16 hours of instructor-led training
Electrical/Electronic Systems
and Diagnostics
•Technical aspects of current Tier 4 emissions systems and effective diagnostics procedures in a two-day training
•PID data analysis (computer hook up) and how to interpret the information coming from the ECM
•Electrical and electronic diagnostics utilizing digital multimeter as essential tool for practical application
•Logical Diagnostics procedures for efficient and effective repair of equipment
Integrated Emissions Systems
•Teaches essential skills needed for the maintenance and replacement of most major components surrounding the truck & trailer chassis.
•How to diagnose potential problems before they become a DOT citation or a liability, the latest regulations, and new products.
•Wheel-End – The real cost of a bad bearing adjustment. How to stop seal leaks for good! An easy way to get better fuel economy.
•King Pins– How to diagnose, remove & reinstall king pins without reaming. Do it yourself and reap the rewards.
•Brakes– Air disk and drum brakes diagnostics and repair. How to get more life from your lining and drums.
Brakes|Wheel-Ends|King-Pins
Tires|Steering|Suspension

10. Pro-MECH Program Development Plan
ABS Systems
Charging System
Specialist
Triage Specialist
Shop Operations
Management
Auto to Diesel Tech
Conversion
Air Conditioning
Service
Hydraulic Systems
Trailers and Tankers
Starting System
Specialist

11. Pro-MECH Solutions: Resource Center
Pro-MECH Resource Center
• Turn-key, stand alone training platform for access to Pro-
MECH content and other internet based content (OEM
portals, cloud based Fleet Management/Shop Software, etc.)
• Independent internet access: no IT involvement needed
o Resource Center stays off company infrastructure and bandwidth
o Usage is monitored and content can be strictly limited
• Creates a focused training area specifically for technicians
• Resource Center Includes:
̶ Computer, monitor and keyboard
̶ Work station and chair (optional)
̶ Head phones for distraction reduction
̶ Can be a Wi-Fi hotspot for general shop internet access

12. Pro-MECH Solutions: Elite Squad & Relief Squad
When they aren’t instructing, Pro-MECH’s elite instructors can come to your
shop to help address your immediate service needs.
Elite Squad: Get downed vehicles repaired and profitable, we want your
toughest trucks!
• Pre-visit conference call to review issues so our technicians can be prepared for the
equipment you want them to work on and get right to work when they arrive.
Relief Squad: Fill in as temporary replacements for your technicians while they
attend our training.
• Reduce lost revenue associated with taking your techs off the shop floor.

13. Pro-MECH Engagements

14. Pro-MECH Customer Samples
• Leroy Holding Company (NationaLease)
• Miller Truck Leasing (NationaLease)
• Snider Fleet Solutions (All-Makes Repair)
• Vander Haags (All-Makes Repair)
• Wadhams Enterprises (Fleet)
• Leonard’s Express (Fleet)
• Airoldi Brothers NationaLease
• Interstate NationaLease
• Red Classic Transit/CCBCC (Fleet)
• Wal-Mart (Fleet)
• Gypsum Express (Fleet)
• Koch NationaLease
• Rochester Regional Transit Service (Municipal Fleet)
• Star Truck Rentals
• Universal Technical Institute (Vocational School)
• Brown NationaLease
• Dorsey Tire
• Bauer Built Tire

15. Advancing Technician Development
www.pro-mech.us