Sonia Little is seeking a permanent position in accounting, finance, customer service, or administration. She has over 16 years of experience in accounting, taxation, and customer service. Her most recent roles include program administrator at Citi Bank, where she processed applications and reports, and IT buyer/coordinator at Ascension Health, where she oversaw hardware and software purchases.

1. Sonia Little Email: sn_little@yahoo.com
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OBJECTIVE
Seeing permanent or long term contract positions. I am a dependable, trustworthy and professional individual, who is
seeking to offer my employment service in Telecommunications, Bookkeeper, Accounting Associate, Bank Associate,
Financial Aid Advisor, Handling customer’s needs within the Customer Service department and working in the Accounting
or Finance department of a reputable organization.
SUMMARY OF QUALIFICATIONS
 Excellent oral and written communication skills
 A customer-focused, detailed-oriented, and quality driven professional
 Strong work ethics, a team player and effective at building favorable interpersonal relationships
 Self–starter and quick learner as well as the ability to adapt to internal job procedures with ease
 Over (16) years experience in accounting and individual tax preparation
 Over (8) years experience in telecommunications industry
 Handled and reconciled cash, check and credit card transactions
 Accomplished and confident workshop facilitator
 Proficient user of Microsoft Office Suite 97-2007,MS Word, MS Excel, MS Access, MS Outlook, Power Point,
Lawson System, ePro System, PeopleSoft G/L System, EFT/ACH Systems, KoFax, Oracle, Internet, Scanning,
eTums, Change Order Management Tool, SharePoint, Siterra, RF Certifications, AM Screening, Project
Management Tool, Project Analysis Tool, Service Now, Concur and Email
EXPERIENCE
02/16 – Present Collabera (Citi Bank) Dearborn, MI
Program Administrator (Temporary Contract)
 Act as a subject matter expert for Citi’s meeting card program.
 Process meeting card applications
 Perform program maintenance to include: file maintenance, credit line increases/decreases, closed accounts
 Adhere to both the Client and Citi’s policies and procedures
 Address Client’s organizations’ specific meeting card needs
 Provide monthly and ad-hoc reporting to the client to maintain program oversight, track performance, and
identify areas for program improvement
 Act as the 2nd level of approval of Concur expense reports
01/99 - Seasonal: H & R Block- Detroit, Michigan
Seasonal Tax Advisor III
 Perform pre/post tax interviews with clients
 Prepare and electronically file federal, state and local tax returns for clients
 Review, discuss and/or make suggestion on problem-solving IRS, State or Local tax notifications received by
clients
 Assess, bill and collect tax fees as well as process payment transactions
 Complete the end of the day report
 Instructor beginning students and employees Income Tax Classes.

2. Sonia Little Email: sn_little@yahoo.com
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05/15 – 12/15: TekSystems (Ascension Health) Auburn Hills, MI
IT Buyer / Coordinator (Temporary Contract)
 Oversees all hardware and software purchases; cost allocation, software licensing, hardware inventory and
hardware maintenance.
 Monitors incoming requests, inventory levels, software licensing quantities, hardware and software pricing,
possible risks or problems and escalate as needed, service level commitment, and changing needs of clients.
 Works with vendors regarding technical requirements, product pricing and availability..
 Provides on time delivery of hardware and software.
 Contract Negotiation with some of the vendors to get the best price the software or hardware device I was
trying to order.
 Communicates changes, updates and potential issues with team, management and clients.
 Identifies and develops process improvement opportunities and pursues opportunities that will either reduce
costs or optimize benefits.
 Worked on PeopleSoft inputting requisition for Purchase Orders to be created and canceling Purchase Orders.
 Accountable for creating purchase orders, integrity of asset information, software licensing compliance,
hardware inventory and other supply levels, lease supplement processing and vendor RMA.
7/13 – 11/14Goodman Networks Troy, MI
4/13 – 6/13 TekSystems (Goodman Networks) Troy, MI (Temporary Contract)
Site Acquisition Coordinator for NSB
 Support the Site development team in all tasks related to site acquisition and project management of wireless
sites for the market.
 Work on a project analysis tool to make sure the money that was budget for the budget was used.
 Coordinate with multiple vendors throughout the site acquisition process to obtain accurate documentation
related to leasing, title orders, survey orders, Phase I, NEPA, structural analysis, zoning, and drawings to
ensure new site development is documented and designed within AT&T requirements.
 Attend weekly deployment meetings to maintain status reports on sites and resolve any conflicts or issues that
arise.
 Maintain deployment schedules and others reports in order to track project deliverables, dates and monitor
deadlines.
 Maintain project-tracking system (Siterra) to ensure that all site files are complete and accurate in accordance
with corporate standards.
 Submit and track projects to ensure completion for on-air.
 Complete and track all purchase orders and change orders, ensuring proper approvals are obtained and
invoices are paid in a timely manner.
 The track was created in excel program. Knowledge of V-Lookup, Macros and Pivot Tables.
 Preparation of Leasing
 Work with consultants, attorneys, and local municipalities to ensure compliance with zoning regulations
 Assist with the acquisition and administration of real estate for network site development.
 Maintain clear and precise direction to subordinates and A&E firms; and Site and design visits for sites that
have space/equipment issues to resolve and make area suitable for desired configuration
 Responsible for the evaluation of all existing site leases; including all zoning and permitting issues
 Attend all client meetings and provide up-dates as required
 Maintain continuous updates to various tracking tools
 Ensure Customer leasing costs remain under target budget amounts
 Confirm critical Site Acquisition scheduling tasks are met in order to meet market launch date
12/12 – 03/13 Kineticom (General Dynamics) Farmington Hills, MI
Database Analyst (Temporary Contract)

3. Sonia Little Email: sn_little@yahoo.com
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 Perform moderately complex database and reporting activities across various platforms and environments
including: scheduling analysis, maintenance, and data mining
 Working virtually with market-based teams to align and upkeep various data sets to program requirements
 Reporting and interfacing with various customers and senior management
 Structured analysis
 Developing reporting metrics to meet internal and external requirements
 Staples ordering for the office supplies
 Maintaining all of the office equipment (cell phones, computer laptops, RSA Key…..)
06/12 – 11/12 Accountemps (Pulte Group) Bloomfield Hills, MI
Purchasing Coordinator (Temporary Contract)
 Setting up all new communities
 Setting up plans and vendors in the purchasing system
 Inputting plan budget information and generating Schedule A contracts for review and accuracy
 Responsible for changes within the Schedule A and following up with the changes in pricing
 Maintaining plan budgets through the contract change process
 Ensure all budgets and affected lots are updated according to the contract change request
 Support the House Cost Control Sheet and Pre-Receiver review process by completing all system updates
 Ensure prompt and accurate payment to vendors.
03/12 – 05/12 ITT Technical Institute Canton, MI
Financial Aid Coordinator
 Conducts financial aid information sessions and assists students with completion of applications. Ensures that
required documentation is obtained.
 Inform students on available funding in accordance to their needs assessment, as well as communicate with
loan co- signers when necessary.
 Track student progress on financial aid packages.
 Verify and collect student aid reports from active students using the online student finance application system
verification edits
08/11 – 12/11: TekSystems, (Verizon Wireless) Southfield, Michigan (Temporary Contract)
07/10 – 07/11: Managed Staffing, (Verizon Wireless) Houston Texas (Temporary Contract)
06/06 – 07/09: FMHC, (Verizon Wireless) Chicago Illinois (Temporary Contract)
(c/o Verizon Wireless) - Southfield Michigan
Administrative Network Assistant / Accounts Payable (Temporary Contract)
 Assisted (3) Project Managers in quotes, billing, budgeting and funding task as associated with developing
300-400 new Verizon Wireless sites within the State of Michigan
 Matched purchase orders with invoices for payment
 Reconciled purchase orders
 Used PeopleSoft to create Purchase Order, run reports to verify if the Purchase Order was invoice correctly,
Ran reports to check if money in the account budget was available to use.
 Research and resolving problems with purchase orders and invoices
 Gathered and advised Project Manager on quotes submitted by contractors and attorneys
 Created and tracked purchase orders as submitted to Verizon Wireless representing request for approval and
payment of invoices received from construction contractors, attorneys, and part/material suppliers
 Followed up with Verizon Wireless Accounts Payable department to track payment status, open purchase
orders/invoices and resolved discrepancies associated with contractors, attorneys and suppliers invoices
 Monitored budget to actual cost and requested funding for cost in excess of approved budget
06/98 – 08/05: Kmart Corporation- Troy Michigan
Bank Coordinator – Treasury Department
 Set-up vendor files and accounts payable ledgers on internal accounting system

4. Sonia Little Email: sn_little@yahoo.com
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 Safeguarded and control blank checks inventory
 Reconciled disbursement checks issued to vendors, payroll tax payments and checks issued to corporate
stores to related bank accounts
 Monitored and problem-solved disbursement or accounting discrepancies together with Assistant Treasurer,
vendors, Accounts Payable Clerk, individual store managers and relationship bankers to guard against
inaccurate financial reporting or fraudulent activity
EDUCATION
Oakland Community College, Southfield, Michigan: Currently, a part-time student majoring in Associate of Business
Administration - Accounting Program; Earned G.P.A. at 2.925
Dorsey Business School, Madison Heights, Michigan, July, 1998. Graduated, Earned G.P.A. 3.58 Diploma, Computer
Applications Specialist
Denby High School, Detroit Michigan: June, 1989; Earned High School Diploma