This document discusses a project to reduce complaints from Airtel's mobile network in India. It outlines several strategies for network optimization including: 1) Collecting subscriber complaint and network traffic data 2) Plotting the data on maps to identify problem areas 3) Making changes to network parameters, antenna configurations, frequencies and neighbor definitions 4) Adding new cell sites to address coverage holes if needed The goal is to prioritize complaints from high-value subscribers and make targeted network changes to reduce issues and improve service quality.