The job posting is for a Program Analyst & Data Administrator position at The Center for Violence-Free Relationships, a nonprofit dedicated to preventing domestic violence and sexual assault. The position involves maintaining various data management software programs, analyzing client and program data, producing reports, and ensuring accurate billing. Qualified candidates should have experience with data analysis, nonprofit programs, and Microsoft Office as well as the ability to work independently and manage multiple tasks.

1. The Center for Violence-Free Relationships is an equal opportunity employer. People of
color and survivors of domestic violence and sexual assault are encouraged to apply.
THE CENTER FOR VIOLENCE-FREE RELATIONSHIPS
JOB DESCRIPTION
POSITION: Program Analyst & Data Administrator
REPORTS TO: Operations Manager/Program Analyst
WORK WEEK: 40 Hours per week (Mon. - Fri., 8:30 AM - 5:30 PM; occasional
evening and weekend functions)
STATUS: Non - Exempt
POSITION SUMMARY:
Under the supervision of the Operations Manager & Program Analyst, this position
works to ensure that the infrastructure of the agency allows for the continued
improvement of services to those affected by sexual assault and domestic violence. A
goal of this position is to increase the accuracy of agency-wide data for outcome analysis,
improved services, and compliance with agency standards.
AGENCY DESCRIPTION:
The Center for Violence-Free Relationships is dedicated to building healthy relationships,
families, and communities free from sexual assault and domestic violence through
education, advocacy and services in western El Dorado County.
RESPONSIBILITIES:
Develop and maintain program management systems and protocols to facilitate
compliance with grants and contracts.
Efforts to Outcome (ETO) software management:
 Maintain and develop the ETO processes and protocols to manage services
and outcomes related to all of The Center’s programs.
 Perform data cleanup, batch uploads, and system customization in ETO.
 Build reports using Web Intelligence Business Objects for data integrity,
performance management, outcome analysis, and grant reporting.
 Train staff and volunteers in using ETO and troubleshoot for staff when
needed.
 Assist with the maintenance and expansion of the ETO Network of California
domestic violence service providers.
Program Analysis:
 Work with program coordinators to develop and improve program and
services through program analysis.
 Inquisitively exploring program data to find opportunities for improvement.
 Work with program coordinators to develop best practices, performance
management systems, and outcome measurements.
 Ensure The Center produces the outcomes outlined in the Theory of Change.

2. The Center for Violence-Free Relationships is an equal opportunity employer. People of
color and survivors of domestic violence and sexual assault are encouraged to apply.
 Produce program audits to report frequency of services, effectiveness of
services, and staff performance.
 Complete reporting of services and outcomes as required by The Center’s
grants.
Client Based Billings:
 Update & maintain The Center’s client-based billing systems for efficiency
and contract compliance, utilizing ETO software.
 Work with the Client Services Coordinator to ensure accuracy of billings and
support documentation.
eTapestry software management:
 Manage donor records and gifts, including receipting and thanking for
donations.
 Develop & maintain software system to evolve and support fund
development.
 Establish & revise eTapestry procedures. Train and assist all new users.
 Provide required reports for fund development, event planning, volunteer
tracking and financial purposes.
 Reconcile donor records with accounting records.
 Analyze donor data for trends and effective fund development.
 Ensure compliance with Federal standards.
I.T. Troubleshooting & Support:
 Troubleshoot problems with workstations, databases, and internet access,
including reporting to The Center’s contracted IT provider for support.
 Assist in maintenance of The Center’s IT infrastructure.
 Train staff and volunteers in using IT systems.
Other duties - as assigned
QUALIFICATIONS:
 Knowledge of the concepts of performance management, theory of change, and
social value nonprofits. Experience with program conceptualization, design,
development, implementation and evaluation.
 Leadership skills, listening skills, excellent communications skills.
 Ability to manage multiple priorities simultaneously.
 Experience with non-profit agencies and knowledge of El Dorado County
preferred.
 Ability to type efficiently and work effectively in Microsoft Office including
Excel, Word, and Outlook.
 Basic knowledge of database structure and the ability to become a Certified ETO
Administrator and ETO Results report builder.
 Ability to work in & troubleshoot Windows Operating systems, PC hardware, and
office networking systems.
 Possession of a valid California driver’s license, reliable automobile, current auto
insurance, and a clean driving record in order to transport clients on an emergency
basis.

3. The Center for Violence-Free Relationships is an equal opportunity employer. People of
color and survivors of domestic violence and sexual assault are encouraged to apply.
 Ability to obtain and maintain domestic violence and sexual assault certified
training certificate.
PHYSICAL JOB REQUIREMENTS:
During working hours, employee must have the ability to:
1. Attend functions in evenings and on weekends when necessary.
2. Sit for 75% of their working hours.
3. Lift objects to 25 pounds from floor to shoulder level and carry for brief periods.
4. Bend and stoop while filing.
5. Twist and reach while at a desk or computer terminal.
6. Maintain physical and mental composure while dealing with emergencies, crisis
situations and deadlines.
7. Hear and speak well enough to converse over the phone or in person at all times.
8. Legally and physically able to drive their own and/or agency vehicles during and
after work hours.
Accommodations may be made for some of above requirements. It is employee’s
responsibility to make their supervisor or other management personnel aware of any
special needs that they may have.
Received: ________________________ Signed: ___________________________