Management and Organization

1. Management and Organizations
BUSOR-UH 1003
Dr. Sophia Soyoung Jeong

2. What is an
Organization?

3. What is the first thing that
comes to mind when you hear
the word organization?
DISCUSSION| What does an Organization mean
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4. Collections of people who
work together and coordinate
their actions to achieve
desired goals
DEFINITION | What does Organizations mean
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5. • Form groups of 2 to 4 with the people around you
• ~5 minute group discussion: What makes for a successful
organization?
• Think about the factors that help drive successful companies
• Don’t just say ‘great product’ – how did they manage to create the
great product?
• Pick your top 2
GROUP ACTIVITY|
What makes a successful organization?
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6. Mission, goals
Sustainability
Maximizing stakeholder interests
Organizational Support & Empowerment
Culture
Social impact
Marketing strategy
Adaptability
GROUP ACTIVITY|
What makes a successful organization?
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7. Course objectives
• We will strive for a fundamental understanding of human and
organizational behavior, as well as for toolkits & skills to use in your
career and life
• You will learn how to think through the pros and cons of a wide
range of important issues
• Dean England: Employers look for applicants with:
• “More than just specific disciplinary skills”
• “Multi-dimensional talent”
• “Ability to think broadly and integratively”

8. Course content
• Wide range of topics related to management
• Draw upon strategy, sociology, and psychology
• Should be substantial new content for everyone
• Start at the macro level: How organizations work and what drives
performance (1st half)
• Move into the micro level: How people behave and succeed within
organizations (2nd half)

9. Course format and culture
• Variety is the spice…
• Combination of lectures, HBS cases, discussions, exercises, and videos
• Class discussion is essential to the course
• Participate! If this is a weakness, work on it
• If you don’t participate, you won’t get an A
• Cooperation is encouraged
• Your classmates are a resource – learn from each other
• Cooperation is essential to business success
• Informal, yet professional atmosphere

10. Professionalism
• Arrive on time; come prepared
• In-class:
• Participate
• Stay in your seat
• Bring your laptop to use during exercises (only)

11. Class conduct - Discussions
• Class discussions
• Talk to your classmates, not just me
• Listen to what others are saying and try to build; avoid redundant
comments
• Say what’s on your mind – it’s ok to disagree and debate
• Try to keep your comments short and to the point
• See syllabus for more details on good participation
• Break-out sessions
• Engage and learn from your classmates
• Not a time for social hour, to catch up on homework, or sit there in silence

12. The inherent
ambiguity of ‘real life’
• There is rarely ‘one right answer’
• Duncan Watts: “Social science isn’t rocket science.
It’s more difficult.”
• Bankrupt companies, failed M&As, the financial
crisis, etc.
• Organizations are highly complex systems
• However, there are trends and patterns that that
allow us to make informed decisions and
predictions and to understand the pros, cons,
potential benefits and pitfalls

13. Cases
• What did you notice?
• Preparation:
• Take sufficient time (2-3 hours); maybe discuss with your classmates
• I will give you specific questions to prepare for
• General things to think about:
• Strengths/weaknesses of the company/individuals featured
• Issues/problems facing the protagonist(s)
• What should they do? Put yourself in their shoes
• Connections to course topics and your experiences

14. The Syllabus

15. Important Dates
• Check each week for deadlines for Homework
• Essay: 5-April-2023
• Exam: 27-April-2023
• Group Formation: End of Week 3
• Group Presentation: Last weeks of classes
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16. Next class
• Read & Prepare: Big Spaceship case
• DUE: Big Spaceship HW
• Introductory Survey (QR code)
• Q: Did you get your coursepacks?
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