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The results you want 
Simplicity creates the best, most lasting results 
Tame business complexity
Tame business complexity
Tame business complexity
Important? 
Urgent? 
Relevant? 
Tame business complexity
Focus on principles 
Truth  simple
Tame business complexity 
Make it 
simple. 
Make it last.
Simplicity on the far 
side of complexity 
Tame business complexity
See your business 
whole 
Tame business complexity
The Trailhead 
A whole system report on 
your business 
Expectations 
Results 
Root causes of the results 
Customers, employees, 
suppliers, investors – anyone 
who cares about the results 
you get – contrast their view 
of your business’s system with 
the leaders’ view. 
No new insight? No charge! 
No kidding 
Making system leadership simple
Trailhead Insight Examples 
Vendor 
Fabricator 
Agent 
Customer on Agent 
Customer on Eng2 
Employee 
Customer Competitive Assessment of Quality 
7.0 
6.5 
6.0 
5.5 
5.0 
4.5 
4.0 
3.5 
3.0 
Performance Reliability Maintainability User friendliness 
Importance 
Satisfaction 
Competitor 
How Well Are Customers' and Others' Needs Understood? 
3.0 3.5 4.0 4.5 5.0 5.5 6.0 6.5 7.0 
Vendor 
Fabricator 
Agent 
Customer on Agent 
Customer on Eng2 
Employee 
Mgt Team 
Are Processes Aligned to Produce Desired Results? 
3.0 3.5 4.0 4.5 5.0 5.5 6.0 6.5 7.0 
Mgt Team
Simple strategic plan 
Tame business complexity
Strategic Plan Develop in 5 days. Fixed price. 
Making system leadership simple 
Why are we in business? 
What do we want to accomplish? 
How are we going to do it?
Radical consulting ideas 
You know most about your business 
We deliver service online 
Fixed price 
Dirt cheap 
Fast 
Tame business complexity 
Our job 
Build your company’s internal capability to get 
the results you want -- perpetually
We can help you 
Develop strategic and tactical plans 
Gain 360̊ business insight 
Simplify processes 
Prepare for ISO/Baldridge/Shingo 
Learn/teach systems thinking 
Tame business complexity 
Please read 
Pathway: A simplified system for getting the 
results you want
http://blogs.southworks.net/vfugante/
Tame business complexity
We offer tools to tame 
complexity 
See your business whole 
Create simple, comprehensive plans 
Align processes 
Develop effective measures
Why are we in business? 
Customer/stakeholder needs 
Purpose 
Mission 
Vision 
Values 
Making system leadership simple 
People want to commit to something 
important.
Why are we in business? 
Customer/stakeholder needs 
Purpose 
Mission 
Vision 
Values 
Making system leadership simple 
People want to commit to something 
important.
Why are we in business? 
This is the essence of what we’re about: 
OBJECTIVE 
We will become the preeminent source for cinematic quality, clean 
short films on the Internet. 
MISSION 
We will create & distribute the kind of short films that get people’s 
hearts to beat. To feel something warm. Hope for something better. 
Live for something greater. Everyone feels better with CleanShorts. 
VISION 
Won’t it be great when people around the world shout out how 
they’re sick of degrading films and demand more entertainment like 
CleanShorts. 
PURPOSE 
To spread encouragement. 
Making system leadership simple
To become the TRUSTED NAME we must deliver exactly what we 
promise. But we must be more than just clean. It’s not enough to 
be devoid of offensive material. We must have inherent value. We 
must have substance. 
ABSOLUTELY POSITIVELY 
No Profanity 
No Nudity 
No Sexual Situations 
No Suggestive Material 
No Glorified Violence 
No Matter What 
CLEANSHORTS WILL 
Celebrate the Human Journey 
Build Relationships 
Strengthen Families 
Celebrate Womanhood 
Express Hope 
Affirm Life 
Promote Morals/Values 
Maintain Excellent Cinematic Quality 
Making system leadership simple
What do we want to 
accomplish? 
Unifying strategy 
Competitive advantage 
Products/services 
Strategic objectives 
Incentive alignment Commit to purpose enough 
Making system leadership simple 
Commit to strategy totally
How are we going to do it? 
Macro system model 
Process design and improvement 
Resource requirements 
Tactical plans and budgets 
Roles and responsibilities 
Making system leadership simple 
With direction set by purpose and strategy, 
leaders unify the entire value chain. 
People become partners in producing the 
results you want.
Making system leadership simple
Execution 
Once the plan is developed, focus 
shifts to implementation. 
Measure progress and report it so 
that its rate increases. 
Correct course regularly using 
balanced scorecards and dashboards. 
Let feedback flow, stimulating the 
continuous cycle. 
Every organization is perfectly aligned 
to get the results it gets. 
Making system leadership simple
At last, who’s going to do 
it? 
Staff by process 
Invest in developing people 
Equip leaders 
Making system leadership simple 
People commit to purpose and strategy. 
People become partners in executing processes
There is no textbook manager. 
Paei: Producer P_ _ _ : Lone Ranger 
pAei: Administrator _ A _ _: Bureaucrat 
paEi: Entrepreneur _ _ E _: Arsonist 
paeI: Integrator _ _ _ I : Superfollower 
Making system leadership simple 
Source: Adizes, How to solve the mismanagement crisis
PAEI Organizational Life Cycle 
Making system leadership simple 
Source: Adizes, Organizational Life Cycles
Leadership/Management Styles 
Making system leadership simple 
Source: Adizes, How to solve the mismanagement crisis
Your next steps 
Share your vision of your business 
with your key stakeholders. 
Let them share theirs with you. 
Get comprehensive feedback with a 
Trailhead Report. 
Develop the strategic plan. 
Embark on the expedition, correcting 
course as needed. 
Making system leadership simple
Pathway Consulting 
Finding your company’s path to desired results through 
deep, principled understanding 
dbapathway@gmail.com. P. 801 221-7679
dbapathway@gmail.com 
Pathway Consulting 
Finding your company’s path to desired results through 
deep, principled understanding 
dbapathway@gmail.com. P. 801 221-7679
Professional services
Professional services

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Professional services

  • 1. The results you want Simplicity creates the best, most lasting results Tame business complexity
  • 4. Important? Urgent? Relevant? Tame business complexity
  • 5. Focus on principles Truth  simple
  • 6. Tame business complexity Make it simple. Make it last.
  • 7. Simplicity on the far side of complexity Tame business complexity
  • 8. See your business whole Tame business complexity
  • 9. The Trailhead A whole system report on your business Expectations Results Root causes of the results Customers, employees, suppliers, investors – anyone who cares about the results you get – contrast their view of your business’s system with the leaders’ view. No new insight? No charge! No kidding Making system leadership simple
  • 10. Trailhead Insight Examples Vendor Fabricator Agent Customer on Agent Customer on Eng2 Employee Customer Competitive Assessment of Quality 7.0 6.5 6.0 5.5 5.0 4.5 4.0 3.5 3.0 Performance Reliability Maintainability User friendliness Importance Satisfaction Competitor How Well Are Customers' and Others' Needs Understood? 3.0 3.5 4.0 4.5 5.0 5.5 6.0 6.5 7.0 Vendor Fabricator Agent Customer on Agent Customer on Eng2 Employee Mgt Team Are Processes Aligned to Produce Desired Results? 3.0 3.5 4.0 4.5 5.0 5.5 6.0 6.5 7.0 Mgt Team
  • 11. Simple strategic plan Tame business complexity
  • 12. Strategic Plan Develop in 5 days. Fixed price. Making system leadership simple Why are we in business? What do we want to accomplish? How are we going to do it?
  • 13. Radical consulting ideas You know most about your business We deliver service online Fixed price Dirt cheap Fast Tame business complexity Our job Build your company’s internal capability to get the results you want -- perpetually
  • 14. We can help you Develop strategic and tactical plans Gain 360̊ business insight Simplify processes Prepare for ISO/Baldridge/Shingo Learn/teach systems thinking Tame business complexity Please read Pathway: A simplified system for getting the results you want
  • 15.
  • 18. We offer tools to tame complexity See your business whole Create simple, comprehensive plans Align processes Develop effective measures
  • 19. Why are we in business? Customer/stakeholder needs Purpose Mission Vision Values Making system leadership simple People want to commit to something important.
  • 20. Why are we in business? Customer/stakeholder needs Purpose Mission Vision Values Making system leadership simple People want to commit to something important.
  • 21. Why are we in business? This is the essence of what we’re about: OBJECTIVE We will become the preeminent source for cinematic quality, clean short films on the Internet. MISSION We will create & distribute the kind of short films that get people’s hearts to beat. To feel something warm. Hope for something better. Live for something greater. Everyone feels better with CleanShorts. VISION Won’t it be great when people around the world shout out how they’re sick of degrading films and demand more entertainment like CleanShorts. PURPOSE To spread encouragement. Making system leadership simple
  • 22. To become the TRUSTED NAME we must deliver exactly what we promise. But we must be more than just clean. It’s not enough to be devoid of offensive material. We must have inherent value. We must have substance. ABSOLUTELY POSITIVELY No Profanity No Nudity No Sexual Situations No Suggestive Material No Glorified Violence No Matter What CLEANSHORTS WILL Celebrate the Human Journey Build Relationships Strengthen Families Celebrate Womanhood Express Hope Affirm Life Promote Morals/Values Maintain Excellent Cinematic Quality Making system leadership simple
  • 23. What do we want to accomplish? Unifying strategy Competitive advantage Products/services Strategic objectives Incentive alignment Commit to purpose enough Making system leadership simple Commit to strategy totally
  • 24. How are we going to do it? Macro system model Process design and improvement Resource requirements Tactical plans and budgets Roles and responsibilities Making system leadership simple With direction set by purpose and strategy, leaders unify the entire value chain. People become partners in producing the results you want.
  • 26. Execution Once the plan is developed, focus shifts to implementation. Measure progress and report it so that its rate increases. Correct course regularly using balanced scorecards and dashboards. Let feedback flow, stimulating the continuous cycle. Every organization is perfectly aligned to get the results it gets. Making system leadership simple
  • 27. At last, who’s going to do it? Staff by process Invest in developing people Equip leaders Making system leadership simple People commit to purpose and strategy. People become partners in executing processes
  • 28. There is no textbook manager. Paei: Producer P_ _ _ : Lone Ranger pAei: Administrator _ A _ _: Bureaucrat paEi: Entrepreneur _ _ E _: Arsonist paeI: Integrator _ _ _ I : Superfollower Making system leadership simple Source: Adizes, How to solve the mismanagement crisis
  • 29. PAEI Organizational Life Cycle Making system leadership simple Source: Adizes, Organizational Life Cycles
  • 30. Leadership/Management Styles Making system leadership simple Source: Adizes, How to solve the mismanagement crisis
  • 31. Your next steps Share your vision of your business with your key stakeholders. Let them share theirs with you. Get comprehensive feedback with a Trailhead Report. Develop the strategic plan. Embark on the expedition, correcting course as needed. Making system leadership simple
  • 32. Pathway Consulting Finding your company’s path to desired results through deep, principled understanding dbapathway@gmail.com. P. 801 221-7679
  • 33. dbapathway@gmail.com Pathway Consulting Finding your company’s path to desired results through deep, principled understanding dbapathway@gmail.com. P. 801 221-7679